GUARANTEE AND WARRANTY
25
The M1-Sporttechnik warranty is void or does not apply:
•
in the absence of proof of regular service by an authorized service center;
•
in the event of improper use and/or failure to follow the original operating
instructions and the bicycle manual, including all care and maintenance in-
structions;
•
in the event of (previous) damage due to a fall, accident or transport damage;
•
in the case of defects resulting from any previous defects which were not
immediately inspected or assessed by M1-Sporttechnik or an authorized
service center. The authorized service center must decide on the basis of its
expertise how to proceed and, if necessary, prohibit the further use of the bike
or a component for safety reasons.
•
in the event of force majeure or events for which M1-Sporttechnik is not
responsible;
•
in case of changes in the specification of the bike in comparison to the supplied
parts list (or your configurator order), e.g. by subsequent assembly of compo-
nents not expressly approved by M1-Sporttechnik;
•
for wear parts such as chain, sprockets, brake pads, disc brakes, tires, inner-
tubes, brake and gear cables including sleeves, bulbs, batteries, etc.;
•
in case of change of ownership; in case of use in competitions.
All moving parts of your bike must be regularly maintained, checked and replaced if
damaged or worn. This applies in particular to wheels, tires, inner-tubes, sprockets,
front derailleurs, rear derailleurs, forks & shocks, swing-arm bearings and other
elements that are exposed to use-dependent mechanical stress. As a rule, an inspec-
tion should take place every 500 kilometers, but at the latest every 6 months at
M1-Sporttechnik or at an authorized service center.
CRASH REPLACEMENT
M1-Sporttechnik also supports your products in the event of damage that is not
covered by the M1-Sporttechnik warranty, e.g. due to accidents or misuse. For this
purpose, we offer favorable exchange prices for all M1 products.
In such cases, M1-Sporttechnik grants e.g. every registered customer a crash replace-
ment discount of 50% on the current sales price of the frame for a period of 5 years
against sending in the defective component and after describing the circumstances
of the damage.
