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75.0036.02 LZR-FLATSCAN 3D SW 20210215   

Page 15 of 16

The ORANGE LED is on 
permanently.

The sensor encounters a 
memory problem.

Replace sensor.

The ORANGE LED flashes 
quickly.

DIP switch setting awaiting 
confirmation.

Confirm the DIP switch setting: long push on 
the push button.

The ORANGE LED flashes
1x every 3 seconds.

The sensor signals an 
internal fault.

Cut and restore power supply.
LED flashes again, replace sensor.

The ORANGE LED flashes
2x every 3 seconds.

Power supply is out of limit.

1

Check power supply (voltage).

2

Reduce the cable length or change cable.

Internal temperature is too 
high.

Protect the sensor from any heat source (sun, 
hot air...)

The ORANGE LED flashes 
3x every 3 seconds.

Communication error 
between modules

1

Check wiring between primary and 
secondary modules.

2

Check wiring between interface card and 
laser head.

3

Press the push button during 3 seconds if the 
Primary-Secondary cable is permanently 
removed.

The ORANGE LED flashes 
4x every 3 seconds

The sensor does not see its 

background.

Turn off DIP 3 (deactivate background).

Something close to the 

sensor is masking part of 

the detection field.

1

Ensure the laser window is not scratched. 
If it is, replace sensor.

2

Remove all masking elements (insects, spider 
web, flexible tube, window protection).

3

Verify if the laser window is dirty and clean 
it with compressed air. Then wipe it carefully 
with a damp and clean microfiber cloth if 
necessary.  

Attention:

 The surface of the laser window is 

delicate.

4

Switch antimasking setting to off. 

The ORANGE LED flashes 
5x every 3 seconds.

Teach-in error

1

Check whether all teach-in requirements 
are fulfilled (see page 8) and launch a new 
teach-in (closed door).

2

Adjust the tilt angle of the laser curtain and 
launch a new teach-in (closed door).

3

Adjust the field dimensions by remote 
control. 

Permanent faulty 

measurements of door 

position.

1

Launch a new teach-in (closed door).

2

If orange LED flashes again, contact BEA.

The ORANGE LED flashes 
6 x every 3 seconds.

Sporadic faulty 

measurements of door 

position.

1

Clear field and wait until the door closes.

2

If the door does not close, cut power supply 
and restore it once the door is fully closed.

3

Launch a new teach-in (closed door).

2

1

3

4

5

6

TROUBLESHOOTING (cont.)

Summary of Contents for FLATSCAN 3D SW

Page 1: ...2 LZR FLATSCAN 3D SW 20210215 Page 1 of 16 EN SAFETY SENSOR FOR AUTOMATIC SWING DOORS User s Guide for software version SW 0100 and higher refer to tracking label on product Visit website for availabl...

Page 2: ...t cover the laser window Avoid the presence of smoke and fog in the detection field Avoid condensation Avoid exposure to sudden and extreme temperature changes Keep the sensor permanently powered in e...

Page 3: ...as the pinch zone To do so a sensor must be installed in the upper corner of the door leaf s 1 push button 2 DIP switch 3 lock screw 4 angle adjustment screw 5 primary secondary connector 6 main conne...

Page 4: ...screws When mounting the base make sure the sensor will not interfere with door movement If the sensor isn t correctly positioned it could be damaged during the opening closing of the door Things to o...

Page 5: ...e primary secondary cable through the hole and then position the cable in the notch of the base and ensure it is secure Secondary sensor sensor connected to the primary sensor by pass through cable Pa...

Page 6: ...used by the flexible tube Pass the power cable through the flexible tube and connect the white plug to the white connector Create a loop with the wires of the power cable and pass them through the not...

Page 7: ...can be NO or NC NO default See page 10 3 Knowing act door and control does not have secondary activation Use a BR3 X function 22 and LE21 4 O3 is only operational when the gray wires of the FLATSCAN 3...

Page 8: ...s connected between the modules the detection field is free of snow buildups heavy rain snowfall fog or other objects or people the laser window protection is removed for FLATSCAN SW Primary FIELD WID...

Page 9: ...he primary sensor to the activation on the door controller with the 10 wire cable provided 1 When the green LED flashes hold your hand in the desired position within C2 to learn the Virtual Push Butto...

Page 10: ...to be secured or when objects can cause unwanted detections Always enter 3 digits when adjusting detection zone dimensions C and D a teach in overwrites these values automatically The actual dimensio...

Page 11: ...on application and installation In order to change these settings by remote control ensure that DIP switch 2 is set to ON BACKGROUND ANTIMASKING This is a protective function that detects an unwanted...

Page 12: ...ess code cycle the power During 1 minute you can access the sensor without introducing any access code field width 2 35 m To end an adjustment session always lock the sensor Enter the existing code x...

Page 13: ...com sizer flatscan DETECTION FIELDS 4 in SERVICE MODE max 13 ft Service Mode deactivates all detection fields for 15 minutes and can be useful during an installation a mechanical learn of the door or...

Page 14: ...elicate 3 Launch a new teach in closed door 4 Switch DIP 2 to off critical environment The red LED blinks quickly when trying to unlock the sensor The sensor is protected by a password Enter the right...

Page 15: ...urn off DIP 3 deactivate background Something close to the sensor is masking part of the detection field 1 Ensure the laser window is not scratched If it is replace sensor 2 Remove all masking element...

Page 16: ...cannot be held responsible for incorrect installations or incorrect adjustments of the sensor device therefore BEA Inc does not guarantee any use of the sensor device outside of its intended purpose B...

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