Introduction - 19
1.8 Help and support
Information about using the LumiraDx Instrument can be found in this Platform
User Manual. Information about the Test Strips and test performance can be
found in the LumiraDx Test Strip Product Inserts and Quality Control Pack Inserts.
Information about LumiraDx Connect Manager and LumiraDx EHR Connect can
be found in the LumiraDx Connect User Manual.
The documents can also be found at kc.lumiradx.com.
If error messages appear on the screen, refer to the “Troubleshooting” chapter
in this Platform User Manual. For questions not answered in the LumiraDx User
Manuals or Product Inserts, please contact Customer Services. Refer to the
“Customer Services” chapter of this Platform User Manual for contact information.
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