Lucent Technologies 6402 User Manual Download Page 29

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FIGURE 10 Removing and Reinstalling the Telephone Number

Card Cover

Note: You can order additional designation cards in quantities of 25 cards

and 100 cards per package. Use the following comcodes when you
place your order.

25 sheets of designation and telephone number cards:
Comcode: 847984614

100 sheets of designation and telephone number cards:
Comcode: 847984622

Speaker

Feature

Hold

Tel #

Tel #:

Summary of Contents for 6402

Page 1: ...ess a Voice Feature on the 6402 and 6402D 9 Using the Display on the 6402D 18 Installation 19 Desktop Installation 19 Wall Installation 20 Removing the Telephone Tray 23 Installing the Telephone Number Card 24 Tones and Their Meaning 26 Line and Feature Button Lights 27 555 230 738 Comcode 108138819 Issue 2 September 1997 6400 Series Single line Telephones User s Guide ...

Page 2: ...ologies will not be responsible for any charges that result from such unauthorized use Product administration to prevent unauthorized use is your responsibility and your system manager should read all documents provided with this product to fully understand the features available that may reduce your risk of incurring charges TRADEMARKS DEFINITY and AUDIX are registered trademarks of Lucent Techno...

Page 3: ...ing safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons Read and understand all instructions Follow all warnings and instructions marked on the telephone This telephone can be hazardous if immersed in water To avoid the possibility of electric shock do not use it while you are wet If you accidentally drop the telephone into water do not retr...

Page 4: ...hen the telephone is subsequently used Service 1 Before cleaning unplug the telephone from the modular wall jack Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 2 Unplug the telephone from the modular wall jack Be sure to refer servicing to qualified service personnel when these conditions exist If liquid has been spilled into the telephone If the telephone has been ex...

Page 5: ...ter display Familiarize yourself with the features on the 6402 and 6402D telephone shown in Figure 1 below and described on the next page Note Only the 6402D has a display FIGURE 1 The 6402D Telephone 7 PQRS 3 DEF Speaker Feature Hold Redial Transfer Conf Test Ring 2 ABC 1 4 GHI 5 6 8 9 MNO JKL TUV WXYZ O Volume 1 6 2 3 4 5 7 8 9 12 11 10 Tel ...

Page 6: ... bars for visually impaired users 7 Volume control button For adjusting the volume of the following The speaker volume when the speaker is on The handset receiver level while a call is in progress using the handset and the speaker is off The tone ringer when the telephone is on hook or the telephone is ringing and the speaker is off 8 Message light A red light which goes on steadily when a message...

Page 7: ...eiving calls In most cases you must lift the handset go off hook before you can use a feature Headsets Headsets for 6400 Series telephones allow one touch hands free operation To answer a call press and then the dial pad key on which the Headset feature is administered For more information on using and the dial pad keys to access features see Voice Features later in this manual To disconnect press...

Page 8: ... than the M10L 8400 plugged into the Handset jack The M10L 8400 Comcode 407639715 PEC 3122 022 is the only headset adapter that should be used for the 6400 Series terminals For more information see the Whisper Page instructions in the Voice Features section Call Handling Features Conference The Conference feature allows you to conference up to six parties including yourself on a call To add anothe...

Page 9: ...ed to the incoming call press and then release the switchhook To return to the held call 1 Press and then release the switchhook again Redial The Redial or Last Number Dialed feature automatically redials the last extension or outside number you dialed To redial the last number that you dialed 1 While off hook press The last number you dialed is automatically redialed Note The redialed number can ...

Page 10: ...t half of the Volume control button labeled If you have a display it shows the volume level To change from the speaker to the handset 1 Lift the handset and talk Speaker goes off when you lift the handset Red light next to goes off To change from the handset to the speaker 1 While handset is off hook press Red light next to goes on You can now hang up handset within 10 seconds and the call will re...

Page 11: ...uring the test notify your system manager Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number To send the present call to another extension or outside number 1 Press Present call is put on hold and the red light next to blinks 2 Dial the number to which the call is to be transferred 3 Remain on the line and announce the call if bus...

Page 12: ... 1 While on hook press Current ringing pattern plays and repeats every three seconds 2 Continue to press and then release to cycle through all eight ringing patterns 3 If you want to save the ringing pattern currently being played do not press anymore You will hear the selected ringing pattern two more times and then it will be automatically saved You hear confirmation tone two rising tones and yo...

Page 13: ...o use this AD button Note As your system manager assigns features to the Feature Directory slots 1 through 9 0 and be sure to write the feature on the Feature Directory card shown in Figure 3 in the tray located under the base of the telephone This directory list provides a convenient quick reference for the 12 features programmed on the dial pad FIGURE 3 The 6402 and 6402D Telephone Feature Direc...

Page 14: ...ile you are programming the button you have exceeded the time limit and you must begin again To program reprogram an AD entry on your Feature Directory 1 On a separate sheet of paper write down the outside numbers extensions and or feature access codes you want to program Note Each dial pad key on which you program an Abbreviated Dialing number will hold one complete phone number or feature access...

Page 15: ... 2 or 3 dial tone 4 Dial the list item 1 2 3 See you system manager for the number of Personal List items you can program dial tone 5 Dial the number you want to store up to 24 digits Note If you are programming an outside number be sure to include a trunk code if applicable 6 Press confirmation tone then dial tone Number is stored 7 Repeat Steps 4 through 6 if you want to program additional items...

Page 16: ...d not answer or for which the system returned a call waiting ringback tone 1 During a call attempt press then the dial pad key on which the Automatic Callback feature is administered confirmation tone OR dial the Automatic Callback access code _______ while off hook 2 Hang up You will get a priority ring when both you and the called extension are idle 3 Lift the handset when you hear a priority ri...

Page 17: ... calls can be forwarded see your system manager 3 Hang up You may hear a ring ping half ring tone from your telephone as each call is forwarded To cancel Call Forwarding 1 Press while off hook then the dial pad key on which the Call Forwarding feature is administered dial tone OR dial the Call Forward cancel code __________ while off hook confirmation tone Your calls will now ring at your own tele...

Page 18: ...y your system manager To answer a call placed to a member of your pickup group when your telephone is idle 1 Press while off hook then the dial pad key on which the Call Pickup feature is administered OR dial the Call Pickup access code __________ while off hook You are connected to the ringing call To pick up a call when you are already active on another call Note Depending on how your system is ...

Page 19: ...dial pad key on which the Leave Word Calling feature is administered confirmation tone Message light goes on at the called telephone if so equipped To leave a message without ringing an extension 1 Press then the dial pad key on which the Leave Word Calling feature is administered OR dial the Leave Word Calling access code __________ 2 Dial the extension Message light goes on at the called telepho...

Page 20: ...ew minutes and try again Send All Calls The Send All Calls temporarily sends all your calls to the extension of a person designated by your system manager to answer them when you cannot perhaps a secretary or receptionist To send all calls except priority calls immediately to coverage if your system manager has provided a coverage path for your extension 1 Press while on hook then the dial pad key...

Page 21: ...n which the Whisper Page feature is administered OR dial the Whisper Page access code __________ The people on the other call hear a beep The person whom you have called may activate the Whisper Page Answer feature by using either the feature access code or by pressing and then the dial pad key on which the Whisper Answer feature is administered This will form a two party speaking path with your t...

Page 22: ...one number the individual digits are immediately shown on the display as you dial them When you dial an extension that number is shown and then replaced by the called party s name If there is not space for the full name as many letters of the name as possible will be shown on the display When a call is received from another extension the caller s name is shown when a call is received from outside ...

Page 23: ...thout the desktop stand In this case it is suggested that you place small round feet included in a plastic bag in the box in which the telephone was packed on each corner of the bottom of the telephone housing 1 Turn the telephone face down on a flat surface 2 Snap one end of the line cord into the LINE jack on the back of the telephone shown as 3 in Figure 5 3 Thread the line cord through the rou...

Page 24: ...r wall mounting you will need a 1 foot line cord This cord is not supplied with the telephone but can be ordered by using this comcode 103786760 If you are wall mounting the telephone you should remove the tray from the base of the telephone For this purpose use the instructions listed under Removing the Telephone Tray later in this guide 1 Make sure the 8 conductor wall mount plate is in place 2 ...

Page 25: ...e down 4 Remove the desktop stand which is attached to the base of the telephone by tabs shown as 1 and 2 in Figure 7 on the top and back of the stand Press inward on the top of the stand until you can lift the top of the stand out of the tab slot on the telephone See Figure 7 Lift the bottom of the stand out of the lower tab slot s a b c d ...

Page 26: ...7 Snap the line cord into the LINE jack in the bottom of the telephone and coil the excess cord in the back of the deskstand 8 Snap one end of the coiled handset cord into the Handset jack labeled 9 Snap the free end of the line cord into the wall jack 10 Place the base of the telephone on the wall jack mounting studs and pull downward until it is secure See Figure 8 1 2 ...

Page 27: ...or dial tone If there is no dial tone check all wire connections to make sure they are secure Removing the Telephone Tray You may wish to remove the tray from the base of the telephone especially if you are wall mounting the telephone See Figure 9 for further help 1 Pull the tray from the base of the telephone as far as it will go 2 Using your thumb press down on the center of the tray 3 Continue ...

Page 28: ...r 6402 or 6402D telephone 1 Print your phone number or extension on the Tel no card 2 Crease the perforated edges of the station number card and separate the telephone number card along the perforations 3 Remove the telephone number card cover located above and by applying pressure toward the other end of the cover See Figure 9 4 Place the completed telephone number card into the number card holde...

Page 29: ...onal designation cards in quantities of 25 cards and 100 cards per package Use the following comcodes when you place your order 25 sheets of designation and telephone number cards Comcode 847984614 100 sheets of designation and telephone number cards Comcode 847984622 Speaker Feature Hold Tel Tel ...

Page 30: ...dant 3 rings A priority call from another extension or from an Automatic Callback call you placed ring ping half ring A call redirected from your telephone to another because Send All Calls or Call Forwarding All Calls is active Feedback Tones Tones Meaning busy A low pitched tone repeated 60 times a minute indicates the number dialed is in use call waiting ringback A ringback tone with lower pitc...

Page 31: ...ee short bursts of tone followed by a steady dial tone indicates the feature request has been accepted and dialing can begin reorder A fast busy tone repeated 120 times a minute indicates all trunks are busy ringback A low pitched tone repeated 15 times a minute indicates the number dialed is being called Line and Feature Button Lights Light Meaning Steady red light next to and next to The red lig...

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