INSTALLATION INSTRUCTIONS
ELEVATION HIGHBAY SERIES
120W & 160W
Warranty
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably foresee-
able loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
In accordance with LPA’s standard Terms and Conditions of sale, LPA warrants for repair or replacement
this product against manufacturing and material defects for a period of 5 years subject to the product being
correctly installed by a licensed electrical contractor (where required by law) without modification and
operated in accordance with the intended purpose, operating environment and specified voltage range.
Warranty is based on an operating life-cycle of 4000hrs per year and is in addition to all rights and remedies
that the customer has under Australian Consumer Law.
This warranty does not cover:
•
General wear and tear.
•
Costs of removal and return to LPA or service agent for repair/replacement.
•
Any type of consequential loss or damage to the product caused by negligence, misuse, improper
installation, storage or maintenance and vandalism.
•
Failures due to exposure to extreme conditions i.e.: thunder, lightning, water ingress, fire, bad venti
-
lation or other conditions beyond the control of LPA.
•
Failures due to compatibility issues between the products and the installation environment i.e.:
control systems, harmonic oscillation and power supply
•
Products that have been modified or repaired by unauthorised personnel
•
Change, discoloration or embrittlement of product materials due to natural aging.
•
Faults in or damages to integral parts or consumables used in the product which must be regularly
replaced as a matter of principle, e.g., LED COB, LED drivers, batteries, accumulators, emergency
lighting modules, mechanical wear and tear, etc.;
Other than the obligation to repair or replace as provided above, LPA shall have no liability for any losses,
expenses or damages because of the installation, use, inability to use, removal or replacement of any LPA
product. LPA will not under any circumstances whether because of breach of contract, breach of warranty,
tort, strict liability or otherwise be liable for consequential, incidental, including but not limited to, loss of
profits or revenues, loss of any other goods or associated equipment or damage to any associated equip
-
ment, cost of capital, cost of substitute products, facilities or services, down time cost or claims of claimant’s
customers.
To make a warranty claim, the claiming party must notify LPA in writing, via email or via the form located on
our website:
e-mail: [email protected]
web: www.lpalighting.com
Contact:
Att: Warranty Returns
LPA
16a Palmer Parade,
Victoria, Australia 3121
