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Using FLIR Cloud™ Client for PC or Mac

16

NOTE

To retrieve downloaded video files:

•

PC Users

: Browse to the folders listed in

General>File

.

•

Mac Users

: Browse to the folders listed in

General>File

. To get to the default location, open Applica-

tions in Finder, right click on

FLIR Cloud Client

and select

Show Package Contents

. Then, navigate

to the desired folder.

16.7

Alarm

The Alarm menu allows you to view a list of alarms received by the client software.

NOTE

You must set up alarms in the Alarm CFG menu before they will appear in this list. See 16.12

Alarm CFG

,

page 92 for more details.

To access Alarms:

• Click

and then click

.

Alarm menu overview:

1.

Number of alarms

: Shows the number of open alarms.

2.

Alarm list

: Shows the list of alarms and information on when they occurred and which

systems and channels triggered them.

3.

Alarm Process

: You can close alarms by selecting one of the options and clicking

OK

.

#; r. 2.0/23308/23308; en-US

87

Summary of Contents for LNR100 SERIES

Page 1: ...Instruction Manual LNR100 SERIES ...

Page 2: ......

Page 3: ...Instruction Manual LNR100 SERIES r 2 0 23308 23308 en US iii ...

Page 4: ... INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to t...

Page 5: ...2 6 11 Quick Access to System Information 13 6 12 Connecting Cameras to the Local Area Network LAN 14 7 Mouse Control 17 8 Using the System 18 8 1 On Screen Display 18 8 2 Using the Quick Menu 19 8 3 Using Sequence Mode 19 8 4 Adjusting Color Settings 19 8 5 Using the Navigation Bar 20 8 6 Using the Camera Toolbar 20 8 6 1 Using Quick Playback 21 8 6 2 Using Digital Zoom in Live Display 21 8 6 3 U...

Page 6: ...tion Events 49 14 1 8 Configuring Display Settings 51 14 1 9 Creating Custom Channel Names 52 14 2 Advanced 54 14 2 1 Viewing Online Users 54 14 2 2 Resetting the System to Default Settings 54 14 2 3 Formatting Hard Drives 55 14 2 4 Selecting Hard Drive Types 55 14 2 5 Configuring System Warnings 56 14 2 6 Saving Your System Configuration to a USB Flash Drive 57 14 3 Network 57 14 3 1 Configuring ...

Page 7: ...Managing User Accounts 96 16 14 2 Managing Roles 98 16 15 General 99 16 15 1 Basic 99 16 15 2 File 99 16 15 3 Alarm Prompt 100 16 15 4 Version 101 17 Connecting to your System Using Smartphone or Tablet Apps 102 17 1 iPhone 102 17 1 1 Prerequisites 102 17 1 2 Connecting to your System on iPhone 102 17 1 3 Live View Interface 103 17 1 4 Controlling PTZ Cameras 104 17 1 5 Viewing Snapshots and Video...

Page 8: ...s Hard Drive Installation 143 18 1 Installing a Hard Drive 143 18 2 Removing the Hard Drive 145 18 3 Formatting Hard Drives 147 19 DDNS Setup Advanced 148 19 1 Accessing your System within a Local Network LAN 148 19 1 1 Step 1 of 3 Connect your System to Your Router 148 19 1 2 Step 2 of 3 Obtain the System s Local IP Address 149 19 1 3 Step 3 of 3 Connect to the System s Local IP Address 149 19 2 ...

Page 9: ...2 5 Playback and Backup 171 22 6 Storage Archive 171 22 7 Connectivity 171 22 8 General 171 22 9 Recording Resolution Pixels Speed FPS Frames per second 172 23 Notices 173 23 1 FCC IC Notice 173 23 2 Modification 173 23 3 ROHS 173 r 2 0 23308 23308 en US ix ...

Page 10: ......

Page 11: ...as an internal battery that will keep the product running in the event of a power outage CAUTION Maintain electrical safety Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modi fied so as to defeat the safety features This will help avoid any potential hazard from electrical s...

Page 12: ... bear the UL listing mark or CSA certification mark 10 Ventilation Slots and openings in the case are provided for ventilation to ensure reli able operation of the product and to protect it from overheating These openings must not be blocked or covered The openings should never be blocked by placing the prod uct on a bed sofa rug or other similar surface This product should never be placed near or...

Page 13: ... indicates a need for service 3 Replacement Parts When replacement parts are required have the service techni cian verify that the replacements used have the same safety characteristics as the orig inal parts Use of replacements specified by the product manufacturer can prevent fire electric shock or other hazards 4 Safety Check Upon completion of any service or repairs to this product ask the ser...

Page 14: ...zoom in live view and playback Accurate time stamps with NTP daylight savings time H 264 video compression4 Instant USB backup of live video from selected camera 2 video outputs HDMI VGA to connect multiple monitors HDMI cable included for simple connection to HD TVs Keep up to date with automatic firmware upgrades5 3 Step remote view with FLIR Cloud 6 PC and Mac compatible Free iOS and Android co...

Page 15: ... the system is connected to the Internet it will automatically alert you if there is a firmware upgrade available 6 Requires a high speed internet connection and a router not included A minimum upload speed of 1Mbps is required for the best video performance Up to 3 devices may connect to the system at the same time For the latest list of supported apps and devices please visit www lorextechnology...

Page 16: ...ch 1 x for NVR Mouse Ethernet cable HDMI cable Quick start guides Hard drive size number of channels and camera configuration may vary by model Please refer to your package for specific content details Check your package to confirm that you have received the complete system including all components shown above r 2 0 23308 23308 en US 6 ...

Page 17: ...or 2 Power Indicator Glows to indicate the system is on 3 HDD Glows to indicate hard drive is in normal state Turns off when there is a hard drive error 4 USB Port Connect a USB mouse included or connect a USB flash drive not in cluded for data backup or firmware upgrades r 2 0 23308 23308 en US 7 ...

Page 18: ...es power to the NVR 3 PoE Ports Camera input ports for IP cameras 4 LAN Connect an Ethernet cable to connect the system to your router not included 5 HDMI HDMI port to connect the system to a HDMI TV monitor 6 USB port Connect a USB mouse or connect a USB flash drive not included for data backup or firmware upgrades 7 VGA VGA port to connect the system to a VGA monitor r 2 0 23308 23308 en US 8 ...

Page 19: ...system Connect IP cameras directly to PoE ports Option 2 Connect Cameras to Local Network You can also connect your IP cameras to your local network for flexible installations You will need to do this to connect cameras 5 8 to 8 channel models For details see 6 12 Connecting Cameras to the Local Area Network LAN page 14 6 2 Step 2 Connect the Mouse Connect a USB mouse included to one of the USB po...

Page 20: ...ter to Power the Cameras The system includes two power adapters You must connect both to use the system There is a 48V power adapter that provides power to the cameras via the built in Power over Ethernet PoE switch and a 12V power adapter to power the NVR To connect the power adapter that powers the cameras Connect the included 48V power adapter to the DC 48V port Connect the end of the power ada...

Page 21: ...ower the NVR Connect the included 12V power adapter to the DC 12V port This will power on the NVR At startup the system performs a basic system check and runs an initial loading sequence After a few moments the system loads a live display view r 2 0 23308 23308 en US 11 ...

Page 22: ...lling it in a permanent location 6 9 Step 8 Set the Time Set the system time and date for accurate video time stamps Videos with inaccurate times may not be valid as surveillance evidence For details on setting the system time see 9 Setting The Time page 24 6 10 Default System Password Port Numbers CAUTION By default the system user name is admin and the password is 000000 It is essential that you...

Page 23: ...orex s free DDNS service is also available but requires the ports listed above to be port forwarded on your router 6 11 Quick Access to System Information To quickly open a window that displays vital system information Right click to open the Quick Menu and click Info Enter the system user name default admin and password default 000000 NOTE The QR code shown in the System Info screen can be scanne...

Page 24: ...he cameras to the NVR over the LAN NOTE You must use Lorex IP cameras Visit www lorextechnology com support for a list of cameras compatible with this system Step 1 of 2 Option A Connecting cameras to your local network using a PoE switch 1 Connect an Ethernet cable from the LAN port on an external PoE switch sold sepa rately on www lorextechnology com to your router using a CAT5e or higher Ethern...

Page 25: ...power adapters for your cameras 2 Connect the camera to your router using a CAT5e or higher Ethernet cable Step 2 of 2 Add the cameras to your NVR 1 Right click and select Device Search 2 Log in using the admin account default User Name admin default Password 000000 3 Click IP Search The system searches the network for compatible cameras 4 Check the camera s you would like to add r 2 0 23308 23308...

Page 26: ...era is successfully connected 6 Click OK to save changes NOTE You can also add a camera to a specific channel by hovering the mouse over an empty channel in split screen view and clicking Then double click the camera you would like to add and right click to exit r 2 0 23308 23308 en US 16 ...

Page 27: ...bar In live view while in a split screen display mode double click an individual channel to view it in full screen Double click again to return to the split screen display mode While navigating menus click to open a menu option 2 Right button During live view right click anywhere on the screen to open the Quick Menu Within system menus right click to exit menus 3 Scroll wheel In live view use the ...

Page 28: ...creen Right click to open the Quick Menu Left click to open the Navigation Bar Move the mouse to the top of a channel to view the Camera Toolbar Click and drag cameras to rearrange the channel display This does not affect the channels each camera is connected or recording to 2 Channel name 3 C Camera is continuously recording 4 M Motion has been detected 5 Date time Current system date and time Fo...

Page 29: ...m information window Sequence Click to start stop sequence mode In sequence mode the system will au tomatically cycle through connected cameras every few seconds Main Menu Open the Main Menu See 14 Using the Main Menu page 42 8 3 Using Sequence Mode In sequence mode the system will automatically cycle through connected cameras every few seconds To use sequence mode 1 Right click and select Sequenc...

Page 30: ... screen to open the Navigation Bar The Navigation Bar has the follow ing options 1 Main Menu 2 Collapse 3 Select display layout 4 PTZ Click to open PTZ controls 5 Search Search and playback recorded video See 16 4 Playback page 83 6 Alarm Status View alarms in progress 7 Network Configure network settings for your system See 14 3 Network page 57 8 HDD Manager Manage hard drives connected to the sy...

Page 31: ... up to 60 mi nutes using the Instant Playback setting in Main Menu General 2 Right click to exit Quick Playback 8 6 2 Using Digital Zoom in Live Display 1 Move your mouse to the top of the channel display and click to activate digital zoom A check mark will appear in the icon to indicate digital zoom is activated NOTE You may activate digital zoom in multiple channels at the same time 2 Click and ...

Page 32: ... 7 Using the Virtual Keyboard The Virtual Keyboard is used to input text or numeric values in certain menus 1 Backspace 2 Enter capital letters 3 Confirm entry 8 8 Adjusting Camera Zoom Focus Auto focus cameras not included have a motorized lens The motorized lens allows you to control the zoom and focus settings using the menus on your system To adjust the camera s zoom focus 1 Double click on th...

Page 33: ...and use the mouse wheel to adjust by 1 at a time Click the AutoFocus button to automatically focus the camera at the current zoom level Click Reset to return the camera to the default zoom and focus levels Click Refresh to refresh the settings shown on the system if someone has used the manual lens controls on the camera 4 Right click to exit and save changes r 2 0 23308 23308 en US 23 ...

Page 34: ...to the system using the admin account default user name is admin and pass word is 000000 3 Click General 4 Enter the current date MM DD YYYY and time HH MM SS under System Time 5 Click OK next to System Time Click OK at the bottom of the General menu to save changes 9 1 Configuring Daylight Savings Time If you live in an area that has daylights savings time you can set the system to automati cally...

Page 35: ...ime based on a day and week e g 2nd Sunday in March Date Check to set the start and end time to a specific date Start Enter the start time for daylight savings End Enter the end time for daylight savings Click OK 3 Click OK at the bottom of the General menu to save changes 9 2 Configuring NTP NTP allows you to sync your system time with an Internet time server NOTE Your system must have a constant...

Page 36: ...ld like to use It is recommended to leave the default setting Port The port used by the NTP server It is recommended to leave the default setting Time Zone Select your time zone Interval Enter how often in minutes the system will sync with the NTP server Manual Update Manually update your system time using the NTP server Click OK to save changes 3 Click OK at the bottom of the General menu to save...

Page 37: ...ed by default The Main Stream records high quality video to your system s hard drive The Sub Stream records lower resolution video for efficient streaming to devices over the Internet Sub Stream recording must be enabled to view video recordings on a smart phone or tablet You can configure the video quality parameters for the Main Stream or Sub Stream For details see 14 1 3 Configuring Recording Q...

Page 38: ...ecord the Sub Stream for this channel 4 Under Snapshot select Enable to enable snapshot recording on each channel Or select Disable to disable snapshot recording 5 Click OK to save changes 10 4 Configuring Hard Drive Overwrite When the hard drive is full the system will overwrite the oldest recordings by default This is recommended as it makes sure that your system will continue to record without ...

Page 39: ...e default admin and password default 000000 3 Configure the following 3 1 Use the calendar on the right to select the day to playback 3 2 Use the drop down menus to select the channels you would like to playback NOTE Click the display options to playback multiple channels simultaneously 3 3 Click inside the video bar to select the playback time The system will begin playing back at the selected ti...

Page 40: ...show hide recording types 9 Speed up 10 Slow 11 Previous next frame 12 Play backward 13 Stop 14 Play 11 3 Playing Back from a USB Drive If you have video files saved to a USB thumb drive not included or external hard drive not included you can play them back using the system To play back from a USB drive 1 Connect the USB thumb drive not included or USB external hard drive not included with video ...

Page 41: ...yback 11 4 Click From ReadWrite Hdd and select From IO Device Click Browse to open the USB drive and manually select the video file 5 Double click the video file you would like to open r 2 0 23308 23308 en US 31 ...

Page 42: ...t a USB device 1 Insert a USB flash drive not included or USB external hard drive not included into one of the USB ports 2 From live view right click and then select Main Menu Login if prompted 3 Click Backup 4 Check the USB device you would like to format and click Erase Click OK to confirm 12 2 Backing up Video 1 Insert a USB flash drive not included or USB external hard drive not included into ...

Page 43: ...You can use the Player that is automatically saved on the USB device to playback dav files on PC Mac not supported Or select ASF for asf format You can playback asf files in VLC Media Player free download from www videolan org on PC or Mac NOTE VLC Media Player is a free software available from www videolan org VLC Media Player is not supported by Lorex Start Time End Time Select the start and end...

Page 44: ... Playing Back Video from the Hard Drive page 29 3 Click to mark the beginning of the video clip Click to mark the end of the video clip 4 Click to open the Backup menu 5 Configure the following 5 1 Check the USB device where you would like to save the file 5 2 Check the files you would like to backup 5 3 Click Backup Wait for the backup to complete before removing the USB flash drive 12 4 Viewing ...

Page 45: ...s Explorer 2 Double click the SmartPlayer exe 3 Double click one of the files on the left to begin playback OR Click to open a back up video file in another location 4 Use the Player controls to control playback or select other files for playback Video Player Controls 1 File List Double click to open a file r 2 0 23308 23308 en US 35 ...

Page 46: ...les in sequence Synchronize playback times Play pause playback Stop playback Previous frame Next frame Playback speed Volume control 5 Zoom Timeline 6 Add Files Click to open back up video files 7 Digital Zoom Click to activate digital zoom mode Click and drag in the video to zoom in Right click to unzoom 8 Drag When digital zoom is activated click to activate drag mode Then click and drag in the ...

Page 47: ... 10 Config Click to open the configuration menu for the player From here you can control the default file formats and save locations for snapshots and video files saved from the player r 2 0 23308 23308 en US 37 ...

Page 48: ...r system By de fault the system password is enabled 13 1 Changing Passwords You can change the system password of the admin and user accounts from the Account menu To modify an account password 1 From Live View right click and then select Main Menu 2 If prompted enter the system user name default admin and password default 000000 3 Click and select Account 4 Click the user account you would like t...

Page 49: ...annot be given permissions its group does not have Multiuser Check to enable this user account to be used to login from more than one device at the same time Authority Check the permissions you would like the user account to have Under the System tab select the menus the user account may access The Playback items allow you to select which channels the user account may access recorded video from Th...

Page 50: ...age permissions for multiple user accounts User accounts can be given all the permissions of a group but cannot be given permis sions that the group does not have The system includes the following groups by default admin Accounts in the admin group are system administrators They have full access to the system may configure all system settings and can manage user accounts user Accounts in the user ...

Page 51: ...be given any permissions the group does not have 6 Click OK to save changes 13 7 Modifying Groups 1 Click Modify Group 2 Under Group select the user group you would like to modify 3 Update group settings as needed and then click Save 13 8 Deleting Groups 1 Click Modify Group 2 Under Group select the user group you would like to delete 3 Click Delete and then click OK to confirm NOTE The admin and ...

Page 52: ...ard drives user accounts and error functions Add cameras over the local area network LAN Save restore system configuration Restore system to factory defaults 3 BACKUP Export files to USB device For details see 12 Backup page 32 4 SEARCH Open Search Playback mode For details see 11 Search Playback page 29 5 INFO View system information 6 SHUTDOWN Logout restart or shutdown the system NOTE Checkboxe...

Page 53: ...ows you to restore the system to factory defaults 14 1 1 Configuring General System Settings The General menu allows you to configure the time and general system settings NOTE For details on setting the system time see 9 Setting The Time page 24 To configure general system settings 1 From the Main Menu click and then click General r 2 0 23308 23308 en US 43 ...

Page 54: ...stem Instant Playback Select the duration of videos that will be played back in Quick Playback mode For example if Instant Playback is set to 5 minutes Quick Play back will start playing back video recorded from 5 minutes ago on the selected channel Mouse Property Click MouseSet adjust the double click speed and click OK Startup Wizard Check to enable the Startup Wizard when your system starts It ...

Page 55: ...ay for future years To configure recording set tings for holidays select the Holiday period in the Schedule menu 4 Click OK to save changes 14 1 3 Configuring Recording Quality The system employs two video recording streams a Main Stream and a Sub Stream The Main Stream records high quality video to your system s hard drive The Sub Stream re cords lower resolution video for efficient streaming to ...

Page 56: ...the sub stream on the right Under Bit Rate Type select CBR Constant Bit Rate or VBR Variable Bit Rate for the selected recording type on the left and sub stream on the right If you select VBR select the Quality from 1 lowest to 6 highest Under Bit Rate Kbps select the bit rate for the selected recording type on the left and the sub stream on the right Under Audio Video check the box on the far rig...

Page 57: ...y zones 4 Check 1 2 3 or 4 to enable up to 4 privacy zones 5 Click Set to configure privacy zones Click and drag privacy zones to determine the areas of the camera s view you would like to block Click and drag near the edge of the privacy zone to re size it Right click when finished 6 Click OK Click OK in the Recording menu to save changes r 2 0 23308 23308 en US 47 ...

Page 58: ...he amount of hard drive space required and increase the time your system can retain recordings NOTE To use motion recording motion detection must be enabled for the channel For details see 14 1 7 Con figuring Motion Detection Events page 49 To configure the recording schedule 1 From the Main Menu click and then click Schedule 2 Under Channel select the channel you would like to configure or select...

Page 59: ...ime the system will record before events To configure pre recording 1 In the Schedule menu under Channel select the camera you would like to configure or select All 2 Under PreRecord select the duration for pre recording 3 Click OK to save settings 14 1 7 Configuring Motion Detection Events Motion Detection events allow the system to mark footage that has motion This allows you to quickly locate r...

Page 60: ...l amounts of motion are more likely to trigger an event It is recommended to select a Sensitivity between 30 70 The Threshold determines how much motion is required to trigger an event If the amount of motion exceeds the threshold an event occurs It is recommended to se lect a Threshold between 10 50 Right click when finished NOTE It is recommended to have a second person walk in front of the came...

Page 61: ... events to FLIR Cloud Client Send Email Check to enable email alerts You must configure email alerts before you will be able to receive them see 14 3 4 Configuring Email Alerts page 60 Record Channel Select the channels that will record when motion is detected on the selected channel PTZ Activation If you have PTZ cameras not included you can have them auto matically go to a preset position when m...

Page 62: ...tem time on the monitor Channel Display Check to show channel names on the monitor Image Enhance Check for the system to digitally improve the video quality on the live display This setting does not affect recordings 3 Click OK to save changes 14 1 9 Creating Custom Channel Names You can assign custom channel names to your cameras This is useful as it allows you to refer to cameras based on their ...

Page 63: ...el Name select Local to set the name the NVR will use for each chan nel Select Remote to set the name the camera will use to identify itself 4 Enter names for any channels you want to customize and click OK when finished 5 Click OK to save changes r 2 0 23308 23308 en US 53 ...

Page 64: ... you to add cameras over the local network See 6 12 Connect ing Cameras to the Local Area Network LAN page 14 14 2 1 Viewing Online Users The Online Users menu shows a list of users connected to the system using remote devi ces You may click Disconnect to disconnect a user for up to 18 hours or click Block to block a user from the system To access the Online Users menu From the Main Menu click and...

Page 65: ... hard drive 1 From Live View right click and select Main Menu 2 Click HDD Management 3 Configure the following 3 1 Under HDD No select the hard drive you would like to format Information about the hard drive appears in the lower section of the menu 3 2 Under Set to select Format 3 3 Click Apply Click OK to confirm Wait for the hard drive to format Hard drives become Read Write hard drives by defau...

Page 66: ...n Menu click Warning 2 Under Event Type select one of the following system errors to configure No Disk Disk Error Disk No Space Net Disconnection IP Conflicted or MAC Conflicted 3 Check Enable to enable warnings for the selected Event Type 4 Configure the following actions that will be taken when errors occur Show Message Check to show pop up window with information related to the error Alarm Uplo...

Page 67: ...k the USB flash drive you would like to export to in the list 5 Click Export To import a saved system configuration 1 Insert a USB flash drive with a saved system configuration into one of the USB ports on the system 2 Right click and select Main Menu 3 Click Config Backup 4 Check the USB flash drive with the saved system configuration file 5 Click Import 6 Click OK The system will restart 14 3 Ne...

Page 68: ... update the IP address 14 3 2 Configuring System Ports The Connection menu allows you to configure ports used by the system Please note that port forwarding is not required to use FLIR Cloud or to connect using the apps If you are using DDNS connectivity port forwarding is required for the HTTP Port defaut 80 and TCP Client Port default 35000 To configure system ports 1 From live view right click ...

Page 69: ...forward the TCP Client Port and HTTP Ports to enable remote access to the system 4 Click OK to save changes 14 3 3 Configuring DDNS Lorex DDNS is available as an optional connectivity option Please see 19 DDNS Setup Advanced page 148 for details The primary connectivity option uses FLIR Cloud to connect to your system over the In ternet without requiring port forwarding or DDNS registration For de...

Page 70: ... save changes NOTE Please allow 10 15 minutes for the DDNS servers to update with your new DDNS address before at tempting to connect 14 3 4 Configuring Email Alerts You can configure the system to send out email alerts for motion detection or other events NOTE To send out motion detection alerts you must enable the Send Email option for motion detection on each camera For details see 14 1 7 Confi...

Page 71: ...Using the Main Menu 14 3 Click Network Setting 4 Check Email Double click Email If you want to use Lorex s email server recommended 1 Check Lorex Mail r 2 0 23308 23308 en US 61 ...

Page 72: ...bject Enter the subject line for email alerts Event Interval Enter the interval between alert emails Health Enable Check to enable health check emails Health check emails will be sent periodically to ensure that the system is functioning normally Interval Enter the interval in minutes for health check emails 3 Click Test to send a test email 4 Click OK three times to save your settings r 2 0 23308...

Page 73: ...er uses encryption Select None if your server does not use encryption Event Interval Enter the interval between alert emails Health Enable Check to enable health check emails Health check emails will be sent periodically to ensure that the system is functioning normally Interval Enter the interval in minutes for health check emails 2 Click Test to send a test email 3 Click OK three times to save y...

Page 74: ... 3 Click Network Setting 4 Double click Switch Settings 5 Configure the IP Address Subnet Mask and Gateway for the internal PoE switch 6 Click OK Click Save to save changes The system will restart r 2 0 23308 23308 en US 64 ...

Page 75: ...me to see the start and end times of recordings saved on the hard drives To access HDD Info 1 From live view right click and select Main Menu 2 Click HDD Info 14 4 2 BPS The BPS menu shows the bitrates of connected IP cameras To access BPS 1 From live view right click and select Main Menu 2 Click BPS 14 4 3 Log The Log menu allows you to search for system logs To search for system logs 1 From live...

Page 76: ...k for firmware upgrades if it is connected to the Internet The system also supports firmware upgrades from a USB thumb drive not included To access the version menu 1 From live view right click and select Main Menu 2 Click Version To update firmware from a USB thumb drive not included 1 Download the latest firmware update from www lorextechnology com 2 Copy the firmware to a blank USB flash drive ...

Page 77: ...rade process 14 4 5 Remote Device Info The Remote Device Info menu shows information about IP cameras connected to the system To access Remote Device 1 From live view right click and select Main Menu 2 Click Remote Device The Remote Device menu contains the following tabs Channel Status Shows the IP address model number connection status and alarm status of each camera Connection Log Search for ca...

Page 78: ... view right click and select Main Menu 2 Click Network Info The Network Info menu contains the following tabs Network Test The Network Test menu allows you to test if your system can connect to other devices over the LAN or Internet You can enter the IP address of a device and click Test to determine if your system can connect to it Net Load The Net Load menu shows you the network traffic your sys...

Page 79: ...Using the Main Menu 14 r 2 0 23308 23308 en US 69 ...

Page 80: ...view right click and select Main Menu Login if prompted 2 Click Shutdown 3 Select one of the following Logout menu user Log out the account that is currently active Switch user Log out the account that is currently active and sign in with a new account Shutdown Restart system 4 Click OK to complete the selected action r 2 0 23308 23308 en US 70 ...

Page 81: ...it www lorextechnology com support 15 1 System Requirements Your system must meet the system requirements below Description Requirement CPU Core 2 Duo 3 0GHz Operating System Windows 8 7 Vista Mac OSX 10 7 and above Memory 2GB Video 512 MB of video memory and above Network LAN 10 100 BaseT Network Network WAN 1 Mbps upstream High speed Internet service is required to remotely connect to your syste...

Page 82: ...to connect to the system over the Internet NOTE Make sure to upgrade your system to the latest firmware version You must have the latest firmware and client software to connect to the system over the Internet To connect to the system over the Internet 1 Download and install the client software PC Users Download and install the Client Software for PC from www lorextechnology com support Mac Users D...

Page 83: ...ver the Internet on PC or Mac 15 3 Log into the Client Software using the Client Software user name default admin and password default admin and then click Login 4 Click Add Device 5 Enter the following r 2 0 23308 23308 en US 73 ...

Page 84: ...ter the Client Port default 35000 5 4 User Name Enter the system User Name default admin 5 5 Password Enter the system Password default 000000 6 Click Add If this is the first time you are connecting you will be prompted to change the system password 7 Enter a new 6 character password and click OK This password will be used to con nect to your system from now on 8 Click then r 2 0 23308 23308 en U...

Page 85: ...Internet on PC or Mac 15 9 Click and drag Default Group to the display window to open your cameras in live view Congratulations You can now connect over the Internet to view and playback video on your computer r 2 0 23308 23308 en US 75 ...

Page 86: ...lick a tab from the Home Page to open it or click the button at the top of the screen from within any tab to open a new tab 16 2 Live View The Live View tab is where you can view live video from connected systems To view live video from a system 1 Click and then click to create a Live View tab 2 Click and drag a DVR NVR group or individual camera to open live video To access individual cameras you...

Page 87: ...te unmute audio audio camera required 1 5 Not supported 1 6 Instant playback Plays back the most recently recorded video from the cam era By default it will play back the last 5 minutes of recorded video from the camera 1 7 Digital zoom Click to enable digital zoom mode Click and drag over the dis play area to zoom on the camera Then click and drag to pan Click the icon again to zoom out 1 8 Disco...

Page 88: ...nu Then double click on a view to open it in the display area 8 Devices Shows a list of groups cameras and systems connected to the client Drag items to the display area to open live video Right click to view additional options 16 2 2 Opening Live View in Multiple Monitors If your computer has multiple monitors you can open more than one Live View tab and move them to secondary monitors This allow...

Page 89: ...Controlling PTZ Cameras If you have PTZ cameras not included you can control them using the client NOTE You must ensure the PTZ camera is properly connected to your system and your system is configured to detect it before you can control them using the client To control PTZ cameras Click the display area with the PTZ cameras and use the on screen PTZ controls r 2 0 23308 23308 en US 79 ...

Page 90: ...oom mode Then click and drag in the video area to zoom in the camera on an area 3 Zoom Click to zoom the camera in and out 4 Focus Click to increase decrease the focus 5 Iris Click to increase decrease the iris 6 Advanced Click to access advanced PTZ controls 16 3 1 PTZ Presets Presets will save a camera position for quick retrieval To add presets 1 Click to open the Advanced controls Select Prese...

Page 91: ...saved preset 1 Select the preset number from the list or click to go to the currently selected preset 16 3 2 PTZ Tours Tours will cycle through a set of presets To configure a PTZ tour 1 Click to open the Advanced controls Select Tour 2 Click 3 Under Cruise ID select the number of the tour you would like to configure 4 Optional Under Cruise Name enter a name for the tour r 2 0 23308 23308 en US 81...

Page 92: ...k OK to save changes To run a PTZ tour 1 Select the tour number and click 16 3 3 PTZ Pattern Patterns automatically cycle the camera between two positions To create a pattern 1 Click to open the Advanced controls Select Pattern 2 Select the number of the pattern you would like to set up 3 Move the camera into the desired start position 4 Click to start recording the pattern 5 Move the camera to th...

Page 93: ...sition and click 3 Move the camera to the desired right position and click To run scan mode 1 Click 16 3 5 PTZ Pan Pan makes the camera continuously pan 360 To run Pan mode 1 Click to open the Advanced controls Select Pan 2 Click 16 4 Playback You can use Playback mode to playback video saved on systems connected to the client To access Playback mode Click and then click to create a Playback tab r...

Page 94: ...Your system must support alarm devices not included to use this feature 3 Under Stream select Main Stream to search for Main Stream recordings high qual ity or Sub Stream to search for Sub Stream recordings smaller file size 4 Select the start time and end time for your search under From and To You may not search more than 24 hours of video 5 Click Search Wait for the client to find video saved to...

Page 95: ...same time 5 Pause play 6 Stop 7 Frame by frame Click to advance the video by a single frame 8 Playback speed Use the slider to adjust the playback speed 9 Mute 10 Volume 11 Split screen Select split screen configuration 12 Full screen Click to open playback in full screen Press ESC to exit full screen 13 Timeline zoom Use the slider to zoom in out on the timeline 14 Playback timeline Shows recordi...

Page 96: ...u may need to run FLIR Cloud Client as an administrator to download files to your hard drive To download video files 1 Start playing back video using the steps in 16 4 Playback page 83 2 Click to start a video clip at the current playback time Click to stop the video clip 3 Configure the following save options Path Use the default save folder or click Browse to select a different folder File Forma...

Page 97: ...arm The Alarm menu allows you to view a list of alarms received by the client software NOTE You must set up alarms in the Alarm CFG menu before they will appear in this list See 16 12 Alarm CFG page 92 for more details To access Alarms Click and then click Alarm menu overview 1 Number of alarms Shows the number of open alarms 2 Alarm list Shows the list of alarms and information on when they occur...

Page 98: ...ab Pause Refresh Stop refreshing the live video in the video popup 16 8 Log The Log menu allows you to view logs for the client software or to view logs for connected systems To access logs Click and then click To view client logs 1 Click Client Log to view logs for the client software 2 Configure the following Start Time End Time Select the start and end times to search for logs Log Type Select t...

Page 99: ...s Log Type Select the type of logs to search for Device Name Select the system you would like to view logs from 3 Click Search 16 9 E map E Map allows you to place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To create an E map 1 Click and then click 2 Click Add Map r 2 0 23308 23308 en US 89 ...

Page 100: ...ick File and then select a png bmp or jpg image on your computer to use as the e map Describe optional Enter a text description of the e map 4 Click Save 5 Click Edit to edit the e map 6 Click and drag cameras from the device list to place them on the map To open cameras from the e map 1 Click View r 2 0 23308 23308 en US 90 ...

Page 101: ... of systems connected to the network 3 Add Add checked systems to the client software 4 Device list Shows a list of systems connected to the client software and shows which systems are online 5 Add Device Add a remote system using a Device ID or IP DDNS address 6 Delete Delete the selected system 7 Import Import a list of systems from a saved xml file 8 Export Export a list of currently connected ...

Page 102: ...available for that system and then configure settings as needed NOTE The settings available depend on the model of system you have 16 12 Alarm CFG The Alarm CFG menu allows you to configure alarms for the client software The client software will alert you by popping up live video and playing sound alerts NOTE Alarm upload must be enabled on the system in order for it to send the alarm to the clien...

Page 103: ...e select the alarm type that will trigger an alarm For example you can select Motion Detect for the alarm to be triggered by motion Select the systems or channels you would like to trigger an alarm Continuing the example if CAM 1 is selected the alarm will be triggered if there is motion on CAM 1 Click Next r 2 0 23308 23308 en US 93 ...

Page 104: ...w with live video from the selected channel like the one below Record Record video from the selected channel NOTE PC Users You may need to run the client software as admin to record Preset If you select a PTZ camera you can select the preset that will be activated when an alarm occurs Stay Time Enter how many seconds the video window will stay open or record when an alarm occurs 5 Click Next 6 In ...

Page 105: ...8 Edit Click to edit alarm settings 16 13 Tour Task The Tour Task menu is where you can set up custom views for the system You can also set up tours which sets the client to automatically cycle through views To start a tour Click in Live View to start a tour The live view will automatically cycle through all views you have set up in the Tour Task menu Click again to stop the tour To add views 1 Cl...

Page 106: ...t The Account menu is where you can set up user accounts and passwords for the client software To simplify management you can group user accounts according to role A role determines the permissions an individual user account can have To access the account menu Click and then click 16 14 1 Managing User Accounts By default the client software includes an admin account that has full access to all fe...

Page 107: ...t Remarks Optional Enter a text description of the user account User Rights Check the permissions that will apply to the user account If you click on LiveView Playback and PTZ you can select which channels the user account can access in the Channel List section 3 Click Save to create the account To switch between user accounts Click To modify a user account NOTE Admin accounts with Account Setup p...

Page 108: ...they are assigned to To create a role 1 Click the Role tab 2 Click Add 3 Configure the following settings for the role Role Name Enter a name for the role Remarks Optional Enter a text description of the role Role Rights Check the permissions that will apply to user accounts assigned this role If you click on LiveView Playback and PTZ you can select which channels may be accessed in the Channel Li...

Page 109: ... s network connection Resume Live View State Check for the client to resume live view when it starts up The live view will open to the last view that you had open Auto login application Check for the client to automatically login when it starts up without entering a user name or password Auto Login Windows Not supported Language Select the language for the client software Sync Time Check to have t...

Page 110: ... client software as admin to save files to enable snapshot or video recording 16 15 3 Alarm Prompt The Alarm Prompt menu allows you to configure audio alerts The client will play audio alerts when events occur You can replace the default sounds with any wav file NOTE You must configure alarms in the Alarm CFG menu before the client will play alarm sounds The Alarm Prompt menu has the following opt...

Page 111: ...rs External Select or preview the sound that will play for external alarms triggered by sensor devices which may not be supported on all systems E map flashes when alarm occurs If the camera has alarms enabled and is added to an e map a appears on the e map when an event occurs NOTE Click Save to save changes 16 15 4 Version The Version menu shows you which version of the client software you are u...

Page 112: ...must have the latest firmware and mobile apps to connect to the system over the Internet NOTE For the latest list of supported apps and devices visit www lorextechnology com support NOTE The app will ask for permission to send push notifications and to access Photos It will only send notifi cations if you enable motion activated push notifications in the Push Config menu It needs access to Photos ...

Page 113: ...t Port Enter the Client Port default 35000 5 4 User Name Enter the system s User Name default admin 5 5 Password Enter the system s Password default 000000 6 Tap Connect You will be prompted to change the system password 7 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 8 The app opens in Live View and streams video from your cameras 17 1...

Page 114: ...lose PTZ controls PTZ camera required not included 6 3 Streaming Quality Open close streaming quality panel 6 4 Not supported 6 5 Not supported 6 6 Not supported 6 7 Digital Zoom Tap to activate digital zoom mode Pinch to zoom in out 6 8 Color Settings Tap to access color controls for the currently selected camera 7 Manual record Tap to start stop manual recording 8 Access Favorites 9 Connect disc...

Page 115: ...oto preset Tap to access preset controls Then use the sliders to select a preset and then tap the checkmark to goto the preset NOTE You must set presets for the camera using the system s local menus before you can use this feature 17 1 5 Viewing Snapshots and Videos with Local Files If you have saved snapshots or videos using the app you may open them with Local Files To access Local Files Tap to ...

Page 116: ...device s local storage NOTE Exported snapshots and video files are saved to the Photos app Video files are saved to MP4 format 17 1 6 Using Playback Mode on iPhone You can access recorded video on your system using your iPhone NOTE You must enable Sub Stream Recording to use playback mode on mobile devices To use Playback Mode 1 Tap to access the Menu and then tap Playback 2 Tap and select a chann...

Page 117: ...apshot from the selected camera 4 7 Stop All Stop playback on all channels 4 8 Not supported 4 9 Manual Record Tap to start stop recording to your mobile device s local storage 4 10 Fast 4 11 Slow 4 12 Time Range Tap to change the range of time shown in the time bar 4 13 Next frame 17 1 7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your dev...

Page 118: ...blet Apps 17 NOTE Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 Tap to access the Menu and then tap Push Config 2 Tap the system you would like to configure r 2 0 23308 23308 en US 108 ...

Page 119: ...You will now receive a notification when one of the selected cameras detect motion 17 1 8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications NOTE You must configure push notifications before you can use the Event List To access the Event List Tap to access the Menu and then tap Event List r 2 0 23308 23308 en US 109 ...

Page 120: ...e 3 View Tap to view the video or snapshot for the selected event 17 1 9 Using Favorites Favorites allows you to select a group of cameras as a favorite You can then quickly bring up the group of cameras in Live View without having to individually select each camera To use Favorites 1 Tap to access the Menu and then tap Favorites 2 Tap a group to configure an existing group NOTE Tap to create a ne...

Page 121: ... Then swipe left and tap Delete To open Favorites in Live View 1 Tap to access the Menu and then tap Live View 2 Tap and then tap to open the group 17 1 10 Using the E Map E Map allows you to place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To add an E Map 1 Tap to access the Menu and then tap E Ma...

Page 122: ...a jpg image on your mobile device 4 Press and select a camera Drag the camera on the screen to place it on the map Repeat to add additional cameras 5 Click Choose a name for your E Map and then tap OK To open cameras from an E Map 1 Tap in Live View r 2 0 23308 23308 en US 112 ...

Page 123: ... to open the cameras 17 1 11 Device Manager You can use Device List to add delete or edit your systems To access Device Manager Tap to access the Menu and then tap Device Manager To edit a system 1 Tap the system in Device Manager Tap 2 Edit the connection details as needed 3 Tap Connect to save changes and connect to the system r 2 0 23308 23308 en US 113 ...

Page 124: ...ward the HTTP Port default 80 and Client port 35000 on your router to the device s local IP address To ensure connectivity it is highly recommended to register for a free DDNS domain to use with your system For more information on port forwarding and DDNS visit www lorextechnology com support To add a device using an IP or DDNS address 1 Tap then 2 Configure the following 2 1 Tap Register Mode and...

Page 125: ...s Password default 000000 3 Tap Connect You will be prompted to change the system password 4 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 5 The app opens in Live View and streams video from your cameras r 2 0 23308 23308 en US 115 ...

Page 126: ...est list of supported apps and devices visit www lorextechnology com support NOTE The app will ask for permission to send push notifications and to access Photos It will only send notifi cations if you enable motion activated push notifications in the Push Config menu It needs access to Photos to save snapshots and video flips to the local storage on your mobile device 17 2 2 Connecting to your sy...

Page 127: ...6 4 User Name Enter the system s User Name default admin 6 5 Password Enter the system s Password default 000000 6 6 Channel Amount Enter the number of channels your system has 7 Tap Start Live View You will be prompted to change the system password 8 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 9 The app opens in Live View and streams...

Page 128: ...o take a snapshot from the currently selected channel NOTE You can view or share snapshots using the Photos app 6 Change display view 7 Not supported 8 Manual record Tap to start stop manual recording from this channel 9 Not supported 10 Open menus 11 Select different camera 17 2 4 Controlling PTZ Cameras If you have PTZ cameras not included you can control them using the app To control PTZ camera...

Page 129: ...4 Focus Tap to adjust the focus 5 Iris Tap to adjust the iris 6 PTZ EPTZ Tap to switch between PTZ and EPTZ mode Use PTZ mode to control PTZ cameras Use EPTZ mode to activate digital zoom mode on non PTZ cameras 7 Goto preset Tap to goto a camera preset NOTE You must set presets for the camera using the system s local menus before you can use this feature 17 2 5 Using Playback Mode on iPad You can...

Page 130: ...back Mode 1 From Live View tap then 2 In Portrait Mode Tap select the start time and end time for your search and select the camera you would like to playback OR In Landscape Mode Select the start time and end time for your search and drag the camera you would like to playback to the display area 3 Use the playback controls r 2 0 23308 23308 en US 120 ...

Page 131: ...e currently selected camera 7 Change display view 8 Menu 9 Next file 10 Time range Tap to change the range of time shown in the time bar 11 Time Bar Tap inside the bar to fast forward or rewind NOTE Playback controls are only shown in portrait mode 17 2 6 Using Local File to View Manual Recordings You can view manual recordings saved to your mobile device using the Local File menu To view manual r...

Page 132: ...u would like to delete and tap 17 2 7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion Once you have received a push notification you can select it to open video or an image from the camera that detected motion r 2 0 23308 23308 en US 122 ...

Page 133: ... Apps 17 NOTE Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 From live view tap then 2 Tap Push Config 3 Tap the slider for the system you would like to configure r 2 0 23308 23308 en US 123 ...

Page 134: ... Picture to attach a still image of the camera that detected motion 6 Tap OK to save change Whenever the selected cameras detect motion you will re ceive a notification 17 2 8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications NOTE You must configure push notifications before you can use the Event List To access the Event List 1 Fro...

Page 135: ... camera To create favorites 1 In Live View tap to save the cameras that are currently open as a favorite 2 Enter a name for the favorite and tap OK To open favorites in Live View In Live View slide the dial to cycle through favorites To edit favorites 1 From live view tap then 2 Tap Favorites 3 Tap the favorite you would like to edit 4 Tap Edit 5 Select the cameras you would like to include in the...

Page 136: ...u to place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To add an E Map 1 From live view tap then 2 Tap Add 3 Select a jpg image file on your mobile device 4 To edit the E map r 2 0 23308 23308 en US 126 ...

Page 137: ...Camera Tap to select cameras to add to your E Map Then drag the camera to place it on the E Map 4 3 Delete E Map 5 When you are finished editing the E Map tap Save and enter a name for the E Map to save changes To open cameras using the E Map 1 In live view tap on an empty display window and select the E Map r 2 0 23308 23308 en US 127 ...

Page 138: ... Yes to confirm To modify a system 1 Tap a system to select 2 Tap the system again to open the edit screen 3 Update the connection details as needed and then tap Start Live View 17 2 12 Adding Devices Using an IP or DDNS Address Advanced The app can connect directly to a device via the IP address or DDNS address as an op tional advanced connectivity method or for systems that do not support FLIR C...

Page 139: ...ort To add a device using an IP or DDNS address 1 Install FLIR Cloud for free from the App Store 2 Tap on the FLIR Cloud icon to start the app 3 Tap then 4 Tap Device Manager 5 Tap Add 6 Configure the following tomsmith lorexddns net 6 1 Tap Register Mode and select IP Domain Then tap New Device to return to the New Device screen 6 2 Name Choose a name for your system of your choice 6 3 Address En...

Page 140: ...unt Enter the number of channels your system has 7 Tap Start Live View You will be prompted to change the system password 8 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 9 The app opens in Live View and streams video from all connected cameras r 2 0 23308 23308 en US 130 ...

Page 141: ... the Internet NOTE For the latest list of supported apps and devices visit www lorextechnology com support 17 3 2 Connecting to your System on Android 1 Download FLIR Cloud for free from the Google Play Store 2 Tap on the FLIR Cloud icon to start the app 3 Tap Sign up and enter your email address and password to create a new account 4 Tap then 5 Configure the following 5 1 Tap Scan QR Code and lin...

Page 142: ...em from now on 8 The app opens in Live View and streams video from your cameras 17 3 3 Live View Interface You can use FLIR Cloud in portrait and landscape mode Live View Overview 1 Menu Tap to bring up the Menu 2 Display Area Double tap to open a channel in full screen Swipe left or right to select a different page of channels 3 Pages Shows the number of pages available and highlights the current...

Page 143: ...mera 7 Manual record Tap to start stop manual recording 8 Access Favorites 9 Connect disconnect all Connect to disconnect from all previously added cameras 10 Device List Tap to open a list of devices You can use the Device List to open multiple systems or cameras at once 17 3 4 Controlling PTZ Cameras If you have PTZ cameras not included you can control them from the app To control PTZ cameras 1 ...

Page 144: ...es 1 Menu Return to Menu 2 Files Tap to open files 3 File Type Tap the options to select video files or snapshots 4 Options Tap to share delete or export files to your device s local storage NOTE Exported video files are saved to MP4 format in the folder snapshot mp4 which you can access by connecting your Android device to a computer using a USB cable 17 3 6 Using Playback Mode on Android You can...

Page 145: ... Play pause 4 3 Time Bar Tap inside the bar to fast forward or rewind 4 4 Previous Select previous video file 4 5 Next Select next video file 4 6 Snapshot Tap to take a snapshot from the selected camera 4 7 Stop All Stop playback on all channels 4 8 Not supported 4 9 Manual Record Tap to start stop recording to your mobile device s local storage 4 10 Fast 4 11 Slow 4 12 Time Range Tap to change th...

Page 146: ...cameras detects motion Once you have received a push notification you can select it to open live video or a snapshot attachment from the camera that detected motion NOTE Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 Tap to access the Menu and then tap Push Config 2 Tap the system you would like to configure r 2 0 23308 23308 en US 13...

Page 147: ...ere sent to your device via push notifications NOTE You must configure push notifications before you can use the Event List To access the Event List Tap to access the Menu and then tap Event List Event List Overview 1 Events Shows the details of each motion detection event Long press an event to de lete just that event 2 Delete All Tap to delete all events in the Event List 3 View Tap to view the ...

Page 148: ...the new group 3 To add cameras to the group tap 4 Select the cameras you would like to add to the group Tap to save changes NOTE To delete cameras that have been added to the group select the group in the group list Then press and hold to delete cameras from the group To open Favorites in Live View 1 Tap to access the Menu and then tap Live View 2 Tap and then tap to open the group r 2 0 23308 233...

Page 149: ... cameras over a floor plan of your home or business To add an E Map 1 Tap to access the Menu and then tap E Map 2 Tap 3 Select a jpg image on your mobile device 4 Press and select a camera Drag the camera on the screen to place it on the map Repeat to add additional cameras 5 Click Choose a name for your E Map and then tap OK To open cameras from an E Map 1 Tap in Live View r 2 0 23308 23308 en US...

Page 150: ... to open the cameras 17 3 11 Device Manager You can use Device List to add delete or edit your systems To access Device Manager Tap to access the Menu and then tap Device Manager To edit a system 1 Tap the system in Device Manager Tap 2 Edit the connection details as needed 3 Tap Connect to save changes and connect to the system r 2 0 23308 23308 en US 140 ...

Page 151: ...d the HTTP Port default 80 and Client port default 35000 on your router to the device s local IP address To ensure connectivity it is highly recommended to register for a free DDNS domain to use with your system For more information on port forwarding and DDNS visit www lorextechnology com support To add a device using an IP or DDNS address 1 Tap then 2 Configure the following 2 1 Tap Register Mod...

Page 152: ...s Password default 000000 3 Tap Connect You will be prompted to change the system password 4 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 5 The app opens in Live View and streams video from your cameras r 2 0 23308 23308 en US 142 ...

Page 153: ...f time while recording 24 7 Security certified hard drives are available at www lorextechnology com 18 1 Installing a Hard Drive CAUTION Make sure that the system is OFF and ALL power adapters have been disconnected before removing in stalling the hard drive To install the hard drive 1 Insert hard drive screws 4x on the hard drive and tighten them half way 2 Power off the system and unplug all cab...

Page 154: ... up on the edge that hangs over the rear panel of the unit 5 Place the hard drive over the screw slots on the bottom of the NVR and then slide the hard drive into place The SATA connectors on the hard drive should face the front of the unit 6 Connect the SATA power and data cable to the hard drive r 2 0 23308 23308 en US 144 ...

Page 155: ...cover screws 6x NOTE After installation you must format the hard drive in order to use it with the system See 18 3 Format ting Hard Drives page 147 18 2 Removing the Hard Drive CAUTION Make sure that the system is OFF and ALL power adapters have been disconnected before removing in stalling the hard drive 1 Power off the system and unplug all cabling from the system 2 Turn the NVR over and remove ...

Page 156: ...ly turn the NVR over and remove the cover The easiest way to do this is to pull up on the edge that hangs over the rear panel of the unit 5 Disconnect the SATA power and data cable from the hard drive 6 Slide the hard drive towards the front of the NVR and remove it from the unit r 2 0 23308 23308 en US 146 ...

Page 157: ...all data on the hard disk This step cannot be undone System settings will not be erased To format a hard drive 1 From Live View right click and select Main Menu 2 Click HDD Management 3 Configure the following 3 1 Under HDD No select the hard drive you would like to format Information about the hard drive appears in the lower section of the menu 3 2 Under Set to select Format 3 3 Click Apply Click...

Page 158: ...System within a Local Network LAN You can connect to your system using the Client Software through the local area network LAN It is recommended to confirm connectivity over a local network before setting up your system for DDNS connectivity NOTE To complete the steps below your computer must be on the same network as your system 19 1 1 Step 1 of 3 Connect your System to Your Router 1 Power off you...

Page 159: ...m s Local IP Address Follow the steps below to confirm connectivity over a local network on a PC or Mac To connect using the system s local IP address 1 Download and install the client software PC Users Download and install the Client Software for PC from www lorextechnology com support Mac Users Download and install the Client Software for Mac from www lorextechnology com support Double click to ...

Page 160: ...ord default admin and then click Login 4 The client scans your LAN for connected systems Check your system a and click Add b 5 Enter the password for your system default 000000 and click OK 6 If this is the first time you are connecting you will be prompted to change the system password r 2 0 23308 23308 en US 150 ...

Page 161: ...now on 8 Click then 9 Click and drag Default Group to the display window to open your cameras in live view Result 19 2 DDNS Setup Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com patible mobile device with Internet access r 2 0 23308 23308 en US 151 ...

Page 162: ... for details For instructions on how to use the Easy Connect Wizard see the Easy Connect manual on www lorextechnology com Manually port forward the required ports on your router to your system s IP address by following your router manufacturer s instructions For more information on port forward ing see the reference guides on www lorextechnology com NOTE If the above ports are not forwarded on yo...

Page 163: ... the right and click Create Account 3 Click Warranties to register your product for warranty NOTE Warranty registration is required to register for DDNS 4 The Warranty page opens Click Activate Warranty to register your product for warranty 5 Under Your Address select an address or click Enter a New Address to create a new address Fill in your address information and click Create Address r 2 0 233...

Page 164: ...underneath your system for the Product Model Number and Serial Number You can also upload a scan photo or electronic copy of your receipt or bill of sale Click Save Warranty 7 A page pops up to prompt you to register your product for Lorex DDNS Click Set Up a New DDNS 8 Configure the following r 2 0 23308 23308 en US 154 ...

Page 165: ...click to open the Quick Menu and click Info Enter the system user name default admin and password default 000000 8 4 URL Request Enter the web site address that will be used to connect to your Lorex product For example if you enter tomsmith the address to access your video will be http tomsmith lorexddns net 9 Click Save to register your product for DDNS A confirmation email will be sent to the em...

Page 166: ...19 2 3 Step 3 of 4 Enable DDNS on the System To enable DDNS in your System 1 From live view right click and select Main Menu 2 Click Network 3 Click Network Setting 4 Check DDNS 5 Double click DDNS r 2 0 23308 23308 en US 156 ...

Page 167: ...nect 19 2 4 Step 4 of 4 Connect to the System s DDNS Address NOTE Please allow 10 15 minutes for the DDNS servers to update with your new DDNS address before at tempting to connect To connect using the system s DDNS address 1 Download and install the client software on a remote computer PC Users Download and install the Client Software for PC from www lorextechnology com support Mac Users Download...

Page 168: ...p Advanced 19 3 Log into the Client Software using the Client Software user name default admin and password default admin and then click Login 4 Click Add Device 5 Enter the following r 2 0 23308 23308 en US 158 ...

Page 169: ...u registered for DDNS followed by lorexddns net NOTE For example if your Domain Name URL Request is tomsmith enter tomsmith lorexddns net 5 4 Client Port Enter the Client Port default 35000 5 5 User Name Enter the system User Name default admin 5 6 Password Enter the system Password default 000000 6 Click Add If this is the first time you are connecting you will be prompted to change the system pa...

Page 170: ...word will be used to con nect to your system from now on 8 Click then 9 Click and drag Default Group to the display window to open your cameras in live view Congratulations You can now connect over the Internet to view and playback video on your computer r 2 0 23308 23308 en US 160 ...

Page 171: ...o open in full screen 3 Right click and click Pan Tilt Zoom Enter the system user name and password if prompted The PTZ menu opens 4 Use the on screen PTZ controls to control the camera PTZ Controls 1 Direction keys Click to pan and tilt the camera Click SIT to stop the current action 2 Page Switch Click to access advanced PTZ controls 3 PTZ Trace Click to activate mouse PTZ mode In mouse PTZ mode...

Page 172: ... Click to flip the camera 180 5 Preset Click to move the camera to the selected preset position 6 Tour Click to start the selected tour A tour will cycle through a set of saved presets 7 AutoPan Run auto pan This will make the camera continuously pan 360 8 Reset Click to reset the camera to its home position 20 2 1 Presets Presets will save a camera position for quick retrieval To add presets 1 Mo...

Page 173: ...ntrols and repeat the steps above to create additional presets To go to a preset 1 Press Page Switch to get to the Call Action page 2 Under No select the number of the preset you would like to go to and click Preset 20 2 2 Tours Tours will cycle through a set of presets To create a tour 1 Click Set to open the action setup menu r 2 0 23308 23308 en US 163 ...

Page 174: ...d additional presets to the tour NOTE Click Del Tour to clear all presets from a tour To run a tour 1 Press Page Switch to get to the call action page 2 Under No select the number of the tour you would like to run and click Tour 3 Click Stop to stop the tour 20 2 3 Pattern Patterns automatically cycle the camera between two positions To create a pattern 1 Move the camera to the desired start posit...

Page 175: ...TZ controls and move the camera into the desired end position 7 Click Set to go back to the action setup menu and click End to save the current cam era position as the end of the pattern To run a pattern 1 Press Page Switch to get to the call action page 2 Under No select the number of the pattern you would like to run and click Pattern 3 Click Stop to stop the pattern 20 2 4 Auto Scan Auto scan a...

Page 176: ...return to PTZ controls and move the camera into the desired right position 6 Click Set and then click Right to save the camera s current position as the right posi tion in the auto scan To run auto scan 1 Press Page Switch to get to the call action page 2 Click AutoScan 3 Click Stop to stop auto scan 20 3 Controlling the Camera s Menu You can control the camera s OSD menu from the NVR Please note ...

Page 177: ...rol the camera s menu 1 Click Page Switch until you get to the camera control menu 2 Click Enter Menu to open the camera menu 3 Click the arrows Esc and Enter to navigate the menu 4 Click Exit Menu to exit the camera menu r 2 0 23308 23308 en US 167 ...

Page 178: ...e sure the 48V DC power adapter is connected to the NVR or the cam eras will not receive power from the PoE Ports Camera cables are loose or have become disconnected Disconnect and reconnect the cable at the NVR and at the camera Try moving the camera to another chan nel or use another cable If your cameras are not using PoE make sure they are using the correct power source according to the specif...

Page 179: ...ding ON at all times The image on the sys tem appears but does not have sound Audio is not supported by this system The system beeps at startup The beep at startup is normal I am not receiving email notifications Email notification is disabled Ensure you have configured email noti fication See 14 3 4 Configuring Email Alerts page 60 for details Default setting is dis abled but you have not entered...

Page 180: ...Live Display Speed 4 ch 120 NTSC 100 PAL 8 ch 240 NTSC 200 PAL OSD Camera Title Time Camera Lock Motion Detec tion Recording Status System Navigation USB mouse Motion Area Setting Adjustable grid 22x18 Sensitivity Levels 100 Firmware Upgrade Automatic over the Internet via USB device and network User Authority By user group Time Synchronization Auto time sync by NTP server 22 4 Recording Compressi...

Page 181: ...ectivity Cloud Connection FLIR Cloud Supported Operating Systems Windows Mac OSX Remote Software Client Software PC Mac Email Notification Text with snapshot Instant Smart Phone Tablet Support iPad iPhone Android DDNS Free Lorex DDNS System Configuration Full setup configuration over network Ports Programmable by user Network Protocol HTTP IPv4 IPv6 TCP IP UPNP RTSP UDP SMTP NTP DHCP DNS PPPOE DDN...

Page 182: ...odel FPS 720P 1280x720 1080P 1920x1080 4ch Total 120 120 Per channel 30 30 8ch Total 240 120 Per channel 30 15 As our products are subject to continuous improvement Lorex Corporation and its subsid iaries reserve the right to modify product design specifications and prices without notice and without incurring any obligation E OE r 2 0 23308 23308 en US 172 ...

Page 183: ...terference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to cor rect the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the re ce...

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Page 186: ...registered trademarks or trademarks of Lorex Corporation and or its subsidiaries All other trademarks trade names or company names referenced herein are used for identification only and are the property of their respective owners Legal disclaimer As our product is subject to continuous improvement Lorex Corporation subsidiaries reserve the right to modify product design specifications prices witho...

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