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Troubleshooting: Wireless Issues
I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of
the wireless router.
a)
Step back at least 10 feet from the Router and check your signal again. The Router emits high power,
long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range. The speed
and signal are at 100%, however your readout may not be displaying the data correctly.
b)
Change the wireless channel on your Router to find a channel with less interference. Do this for both
2.4GHz and 5.0GHz wireless networks.
I am not getting a strong wireless connection from all distances from the wireless router.
a)
Check that your antennas are securely fastened to the Router.
b)
Check if other computers are experiencing the same issue. If not, the wireless adapter in your computer
may be experiencing problems or maybe older and have poor wireless performance.
c)
Avoid placing the Router near or around Microwaves and 2.4GHz wireless phones.
d)
Avoid using wireless channels that are crowded. Change the wireless channel on the Router.
e)
Place the Router in a higher location near the center of your desired coverage location.
f)
Position the antennas on the Router in opposite orientations.
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My wireless adapter does not connect at the maximum wireless speed.
a)
Your wireless network adapter may be outdated and have older wireless technology not capable of
achieving the wireless network speeds of the Router. To achieve maximum wireless speeds, it is
required that you have a 802.11n (2.4GHz) or 802.11ac (5.0GHz) adapter.
b)
Check that you are using the latest Wi-Fi security type: WPA or WPA2
WEP security may slow down your wireless speeds.
c)
Check that the Router’s wireless data rate is set to AUTO or 11N (2.4GHz) and 11AC (5.0GHz) data rate
speeds.
d)
Wireless speeds degrade as you get further away from the wireless router.
e)
Check that the wireless channel set on the Router is not crowded. Try changing the wireless channel
to another channel and test the speed again.
f)
Do not use Internet websites (i.e. speedtest.net or other websites) to test your wireless speeds. Speed
test websites measure your Internet connection speed, which is controlled by your Internet provider.
Wireless speeds are for your local network and not your Internet connection. To test wireless speeds,
a local test or file transfer will be required to test the true wireless speed.
