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7.0 Good service after purchase
7.1 Ordering spare parts
The correct spare parts are obtainable from your dealer.
When ordering, please state:
- Serial number of the product
- Type and width/length of the product
- Spare part no.
7.2 Warranty/Compensation
Spare parts delivered during the warranty period will be invoiced. A credit note will be
sent immediately after we have received and tested the defective parts and found that
the warranty conditions have been met.
7.3 Service and repair
You should be able to make adjustments and perform minor repairs on the spot.
However, major repairs should be left to the dealer who has well-trained personnel and
the necessary special tools. The manufacturer has an exchange system for pumps/
cylinders. These are renovated and delivered with warranty.
7.4 Warranty
The warranty covers material and assembly defects which, subject to inspection by us
or our representative, are deemed to be faults or deficiencies that prevent normal use of
the parts concerned. Such affected parts shall be sent to us carriage paid within the
warranty period in force at the time in question.
The warranty does not cover normal wear and adjustments.
The warranty period is based on singleshift working.
The warranty shall no longer apply if
-
the product has been used incorrectly,
-
the product is used in environments for which it was not designed,
-
the product has been overloaded,
-
replacements of parts have been made incorrectly or original parts have not been
used and consequential damages have arisen,
-
service checks in accordance with our specifications and regular maintenance have
not taken place,
-
the fulfilment of the required service intervals by a qualified technician can not be
proved.
Control list and specifications concerning service and safety check can be ordered
from Logitrans dealers.
7.5 Liability exemption
The manufacturer accepts no responsibility for personal injury or material damage
arising from deficiencies, defects or improper usage. The manufacturer accepts no
responsibility for lost earnings, operating losses, lost time, lost profits or similar indirect
losses incurred by the purchaser or a third party.
