Logitech 904286-0403 - Marble Mouse Trackball, User Manual

Page: 13 / 80

11
Troubleshooting
Eng
lish
TrackMan Live! not detected
When using TrackMan Live!, it may not be detected by the computer. To remedy
this problem, try the following:
• Make sure the receiver cable is plugged into the right port – serial or PS/2 mouse port.
Do not plug or unplug the receiver cable while the computer is running.
• Make sure your serial (or PS/2) port has the proper configuration. Refer to your
computer documentation for the correct port configuration.
• You may have other system devices that conflict with TrackMan Live! Check the IRQ/
address settings of these devices for conflicts, and change the settings as required.
Refer to your computer documentation to make these changes.
To determine whether the problem is system related, try TrackMan Live! on a second
system or a different mouse on your current system.
TrackMan Live! does not work or the cursor does not move
The Range switch must be turned on for the unit to operate. Move the trackball to see
if the receiver light blinks. If the light does not blink, check the batteries for proper
installation, and make sure that the batteries are not dead. To check the batteries,
move the Range switch from
Off to Hi . The battery light should turn on. If not, change
the batteries.
Check that the receiver is correctly plugged into your computer, then check that
the receiver is locked to your device by briefly pressing the channel button on the device.
The receiver light should blink. Also try moving the receiver switch in each direction
at least once, then set the switch to the number of devices being used.
Move the device’s ball for more than two seconds for the receiver to recognize it.
A warning message displays indicating another device is using the same
channel, or the cursor moves by itself
You may need to change the channel. The computer must be on and the receiver
plugged in. Move the receiver switch in each direction at least once, then set the switch
to “One”, even if you are using two devices. Press the channel button on the device
until the green receiver light blinks. Release the button. If you have two devices,
move the channel switch to “Two” and press the channel button on the second device
until the receiver light blinks. Release the button. Note that the warning message
appears if you attempt to use more devices than the number allowed.