1. User Pushes the BLUE EMERGENCY button until the Blue light flashes (approx. 6-8 seconds):
a. A short musical chime is heard
b. A dial tone is heard as the Pendant calls 911
2. When 911 answers, the User talks to the emergency operator using the speakerphone in the pendant
**Immediately give the 911 operator your name and location
3. Call can be ended one of two ways:
a. Pendant detects 911 has hung up, automatically ends the call, and the Pendant returns to standby
b. User pushes the TEST button on the pendant to end the call and hang up
4. Pendant announces “Hanging Up” and returns to Standby
RED Light
Low battery Warning
GREEN Light
Battery Charging
BLUE Light
Call in Process
Before First Use:
Fully charge pendant prior to use by putting it in the charging
cradle. (Make sure the Charger is plugged in and the Power light is
Red.) It may take 3 to 4 hours to ensure a full charge. The Charging
Light on the pendant will blink Green when charging and turn solid
Green when fully charged. SEE ILLUSTRATION BELOW.
Press the TEST button for 4 seconds.
1. User pushes the TEST button for 4 seconds
2. Pendant announces “Power ON,” Pendant turns on
3. Pendant announces Version number
4. Pendant checks battery status and announces:
a. “Battery OK” if Battery greater than 25%“
b. “Recharge Battery Soon” if battery less than 25%
5. Pendant then checks for cellular service and announces:
a. “Service Coverage OK” – Good Cellular service coverage
b. “Low Signal Strength or No Service Coverage” – indicates low cellular
service or no cellular signal (If you hear this message, place a test call to
911 by pressing the Emergency Call Button for 1 second. If they answer,
tell them there is no emergency and that you are merely testing your unit.)
6. Pendant announces whether Battery Supervision feature is “On” or “Off”
7. Pendant announces “Return to Standby”, which returns the pendant to a low-
power STANDBY mode.
System Check
The Battery Supervision feature allows the
GuardianAlert 911 Plus to automatically check the
status of its battery every 24 hours.
If Battery Supervision is turned ON:
1. Estimated standby time between charges will be 2-3
months
2. It will check the status of the battery every day at the
same time, beginning 24 hours after the feature is turned
ON
3. When the battery reaches 25% capacity or less, the
pendant will announce “Recharge battery soon”. The
announcement will be made daily until the pendant is
recharged
If Battery Supervision is turned OFF:
1. Estimated standby time between charges will be 6-12
months
2. The user will have to manually perform a System Check
periodically to check the status of the battery
Turning Battery Supervision ON or OFF:
1. Perform a System Check – Push and HOLD the Gray TEST
button for 4 seconds
2. When you hear “Version Number” – Push and HOLD the
Gray TEST button again for 4 seconds. The Blue Light will
blink twice
3. The System Check voice prompt will then confirm the
Battery Supervision status – either Battery Supervision ON
or Battery Supervision OFF
Simply repeat steps 1-3 to toggle the Battery Supervision
feature ON or OFF
Placing an Emergency Call
3
Battery Supervision
4
2
Troubleshooting
5
If you are having problems using your pendant,
please call:
1-866-541-VETS (8387)
Plug Base into power and
charge pendant
1
911
PLUS
PLUS
G
UARDIAN
G
UARDIAN
911
A
LERT
A
LERT
Test
Button
Emergency
Call Button
Charger
Input
Note: If you place a call to 911 accidently or to test, it is IMPORTANT that you stay on the phone and tell them you were testing your phone’s 911 feature.
