SMARTNEO-2G: CASCADING MANUAL // PAGE 20
8 TROUBLESHOOTING
8.1 LEXICON
Term
Definition
Single Control Box
A Control Box that is not parameterized for Cascading. It may only be operated as
an individual Control Box.
Cascading
Cascading is a system that enables the synchronous operation of multiple Actua-
tors. Two Control Boxes are connected to each other for this purpose.
Master
In the Cascading System, the master is the Control Box that was first connected to
the Hand Control. Input via the Hand Control is only possible through the master.
Single Mode
A Control Box setting for boxes that can be cascaded, but are only operated as an
individual Control Box.
Slave
In a Cascading System, the slave is the Control Box connected to the master.
8.2 POSSIBLE PROBLEMS AND THEIR SOLUTIONS
Error code /
malfunction
Possible cause
Solution
E7O
Actuator configuration
has been changed
Disconnect the Control Boxes from the power
supply for approx. 30 seconds
Reconnect the Control Boxes to the power supply
Perform a Reference Drive
E93
Cascading errors
Check all plug connections
Check all cables and replace defective ones if
necessary
Check Control Boxes and replace defective ones if
necessary
The Control Box does
not respond to inputs
via the Hand Control
The Control Box is not
defined as the master
Disconnect the Hand Control from the Control Box
Reset the Control Box to factory settings,
see chapter 8 on page 18
The Control Box is
defective
Contact customer services
For further information, or if you are experiencing problems that are not covered in this chapter, refer to the
operating manual of the Hand Control and the operating manual of the SMARTneo-2G Control Box.
