17
T R O U B L E S H O O T I N G
Solution
Check tubing for kinked or bent
restrictions
Replace with new filter (pg. 13)
Straighten hose
Open inlet valve completely
Replace with new filter (pg. 13)
or use a sulphur pre-filter
Use a citric acid cleaning cartridge
Filter needs replacing or water is
too strong. Drink on lower setting
Contact your Dealer
Reset filter life (see pg. 13)
Plug unit into power source
Test electrical outlet or call your
electrician
Turn on the faucet and the unit
will start again
Re-seat filter and secure hoses
and quick connect fittings
on the unit
Check all o-rings and replace if
necessary
Allow water to run for 30
seconds before testing pH again
Cause
Water source line pinched
Filter is clogged
Flexible hose may be bent
Inlet valve not fully opened
Filter life has expired or excessive
amount of sulphur in the water
Time for system cleaning
May require an additional
prefilter installed
Filter life not reset
The unit is not plugged in.
The electrical outlet may not
have power
The unit has a power saving
mode. After not using the unit
for 20 seconds, it will shut down
automatically
Check all quick connect fittings,
hose connections and make sure
that the filter is seated properly
Damaged o-rings
Water was tested too soon after
cleaning cycle
Problem
Low water pressure
Bad smell
Water has chlorine taste
After replacing filter, the filter
life screen is still empty
No power to LCD screen
Water leakage
pH test yields acidic results
when set on alkaline
16
Resetting the Filter Life (Living Water Essentials Faucet Control Panel)
Each time you install new filter cartridges in the Pre-Conditioning unit, you will need to reset the accumulated flow
count to zero.
• Press the ‘SET’ button for 3 seconds, then release.
• Press the ‘SET’ button FOUR times – then continue pressing. The current water volume count will be displayed on the
LED display.
• Press the ‘ACID’ button to decrease the reading on the LED display to zero (0).
• After you are done setting the count value to 0, the display will flash 3 times to confirm the setting.
• Release the ‘SET’ button.
Reverse Flush Function (Living Water Essentials Faucet)
The u7 unit automatically flushes (cleans) its electrolysis plates when a preset volume of water has passed through the
electrolysis engine. This ensures that the water ionization remains at the optimum level. When this volume of water is
reached, the Living Water Essentials faucet control panel will alert you that the electrode cleaning is in progress. The
CLN light will appear lit and you will be alerted not to drink the water. This flush will last for 12 seconds and will use one
liter of water. After the flush process is complete, you may continue to use your u7 unit as usual.
Testing the pH
CAUTION:
- Keep the testing kit away from fire.
- Testing kit and/or water with testing solution should not be ingested or dropped in eyes.
- Keep the testing kit out of children’s reach.
- If accidentally ingested, drink a lot of alkaline water and go to the hospital immediately.
- If solution comes in contact with eyes, flush the eyes with water and go to the hospital immediately
• Add 2 drops of the pH/chlorine testing solution to 1.0`1.5oz sample water.
• Compare the resulting hue to the pH color chart. The corresponding hue is the pH level.
• The chlorine test result should be yellow from your tap water, and colorless from the ionized water.
NOTE:
Both the pH and chlorine test is an approximation. Digital meters are required for exact measurement.
NOTE:
pH levels are dependent upon the TDS levels of the incoming water source. If adjustments are necessary to achieve optimal
water production, contact your dealer for instructions.