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Other information

The Mobile Alarm can be worn in the shower or 
in the rain.

The device is rated as water and dust resistant to 
IP7.  Which  means  that  it  should  not  be  sub-
merged in water for a prolonged period. We do not 
advise you to wear it in the bath, swimming pool, 
hydrotherapy,  spa  or  ocean.  Like  all  wireless 
devices it will not work when it is totally under-
water.

Maintaining your device

The device is also dustproof.

The device can be used in some dusty environ-
ments.  Care  should  be  taken  that  dust,  grime, 
soap  or  shampoo  does  not  build  up  on  the 
device. It is rated for normal shower use. 

Dry device completely.

Take particular care to ensure the device is com-
pletely dry before each recharge. Wipe all water, 
sweat, perfumes and oils from the device before 
placing  in  the  charging  station.  Give  it  a  wipe 
with  the  supplied  micro-suede  cloth  regularly. 
Do not use cleaners or harsh chemicals.

Customer support

Technical support videos

Our website has a number of helpful videos cov-
ering the most common support issues. For most 
users this is the quickest way to solve a problem.

Go to: 

www.livelifealarms.ca/videos

Contact our technical support

To  speak  with  a  customer  support  consultant 
please call 

1 877 801 7172

. Our customer support 

opening hours are on our website.

Go to: 

www.livelifealarms.ca/contact-us

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©2019. LiveLife Alarms. All rights reserved.

Showerproof

Specifications

Operating temperature

 

-20°C to +80°C for working
-30°C to  +70°C for storage

Battery life

 

 

Up to 4 to 5 days with normal use

Charging voltage 

 

5V DC

Home charging station rechargeable backup 
battery

3.7V, 800mAH

Bluetooth 

 

 

BT5.0 LE

Indoor location tracking

   

Bluetooth/WIFI/GPS/LBS

Home docking Bluetooth unobstructed

 

Device to docking station line of sight distance: 
80 metres

Home docking Bluetooth obstructed

Device to docking station obstructed by barrier 
distance: 25 metres

Outdoor location tracking 

GPS/GLONASS

GPS technology 

 

 

U-blox M8130, AGPS support, 2.5 metre accuracy

GPS approx time to fix

   

Cold start 26 secs, warm 2secs, hot start approx. 1 sec

WIFI 

   

802.11 b/g/b, 2.4G

SIM card 

 

 

Nano

Sensors

     

3D accelerometer, motion and vibration sensor

Waterproof rating

   

IP67

Dimensions

 

 

 

61mm x 44mm

Weight

 

40g

Summary of Contents for 4GX

Page 1: ...www livelifealarms ca ...

Page 2: ...hat describes how to test run your alarm Performing a test You should perform a test of the Mobile alarm and become familiar with it before relying on it A pre delivery test has been performed by us using our test numbers only Firstly refer to your packing slip for the emergen cy contact numbers that have been programmed into your device and check them Contact those people to let them know you are...

Page 3: ...ce 911 last in the call sequence as a fallback in case the other con tacts do not answer Outgoing call to contact 1 Side talk button feature Speed Dial The device has a Side talk button Also known as a Speed Dial When pressed till it vibrates it makes an outgoing call to a single emergency contact contact 1 by default You will then be able to have a hands free conversation with that nomi nated con...

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Page 6: ...on of the wearer on Google Maps 1 3 Help call sequence begins The device will then begin to call your emergency contacts in your chosen order ringing for 10 seconds per contact before trying the next contact thereby avoiding voicemail You will hear each outgoing ring tone Between each call your alarm will announce that it is about to call the next contact and that you can cancel the call sequence ...

Page 7: ...device send a simple text command to the device from a mobile phone The device will send a text reply with its location on Google Maps If GPS is unavailable it will send its wifi or Bluetooth location See more information in this manual about the GPS functions on page 12 TIP loc Send Outgoing call to contact 1 Side talk button feature speed dial The device has a Side talk button When pressed till ...

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Page 10: ...r temporary address it will use the programmed home address we programmed during the setting up of your device Moving home If you are making a longer or more permanent move then the home address programmed into your Station can be updated by calling our Cus tomer Support team on 1 877 801 7172 Option to turn off Bluetooth temporarily There is the option of turning off the Station s Bluetooth tempo...

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Page 15: ...veLife Alarms All rights reserved Your pendant is relying on the best available mobile network to perform all of its emergency text and call functions We have normally con ducted a coverage check on the user address sup plied at the time of setup Other mobile networks The Mobile alarm operates on the best available network out of Telus Rogers Bell Tbaytel SaskTel BellMTS As standard the LiveLife M...

Page 16: ...You can only change one number with each text command To remove an emergency contact Send a text command REMOVEX where X con tact person 1 to 6 An example The device will reply with Contact number 6 removed To change the calling order To change the order of a contact or contacts just send a text command for each one as if you are setting them up for the first time Programming in a new contact numb...

Page 17: ...ges for daylight savings or standard time e g In Ontario you should consider changing the time zone for your alarm so that it is accurate in an emergency Example 1 To edit the time zone in Toronto from UTC 4 to UTC 5 if daylight savings starts Send TZ 5 Send TZ 2 30 Send TZ 4 Time zones being used in Canada that could require changing should you move to another time zone PST MST Mountain Standard ...

Page 18: ...ng the most common support issues For most users this is the quickest way to solve a problem Go to www livelifealarms ca videos Contact our technical support To speak with a customer support consultant please call 1 877 801 7172 Our customer support opening hours are on our website Go to www livelifealarms ca contact us 17 2019 LiveLife Alarms All rights reserved Showerproof Specifications Operati...

Page 19: ... 2019 LiveLife Alarms All rights reserved Notes 18 ...

Page 20: ...l or Any medical and health information on it s website and within this manual is complete true accurate up to date or non misleading Liability You must not rely on the information within this manual as an alternative to medical advice from your doctor or other health services provider If you have any specific questions about any emergency plan medical or health matters you should consult your doc...

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