Linksys WAG300N (EU/LA), User Manual

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64 Appendix A: Troubleshooting
Frequently Asked Questions
Wireless-N ADSL2+ Gateway
practical purposes, this number is usually permanent. Unlike IP addresses, which can change every time a
computer logs onto the network, the MAC address of a device stays the same, making it a valuable identifier for
the network.
How do I reset the Gateway?
Press the Reset button on the back panel for about ten seconds. This will reset the Gateway to its default settings.
How do I resolve issues with signal loss?
There is no way to know the exact range of your wireless network without testing. Every obstacle placed between
the Gateway and a wireless computer will create signal loss. Lead glass, metal, concrete floors, water and walls
will inhibit the signal and reduce range. Start with the Gateway and your wireless computer in the same room
and move it away in small increments to determine the maximum range in your environment.
You may also try using different channels, as this may eliminate interference affecting only one channel.
I have excellent signal strength, but I cannot see my network.
Wireless security is probably enabled on the Gateway, but not on your wireless adapter (or vice versa). Verify that
the same wireless security settings are being used on all devices of your wireless network.
How many channels/frequencies are available with the Gateway?
There are eleven available channels, ranging from 1 to 11, in most of North, Central, and South America. There
are thirteen available channels, ranging from 1 to 13, in most of Europe. There may be additional channels
available in other regions, subject to the regulations of your region and/or country.
If your questions are not addressed here, refer to the Linksys website, www.linksys.com.