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16. Warranty and after-sales service
Warranty
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When you face any problems
Please contact LINEEYE distributors or LINEEYE.
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The warranty card is
The warranty card his attached to this product. Please confirm its description and keep it in the
safe place.
User Registration
For after service and other information, please register your product in our Website. ( https://
www.lineeye.com )
Repair
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If the contents of this manual do not help and solve the problem, please contact us in detail.
Model
Le-650H2 or LE-650H2-A
Serial Number
8 digit numbers
Purchase Date
Year, Month, Day
Details of malfunction
As detailed and specific as possible
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Repair within the warranty
LINEEYE repairs, following the repair regulations. Please provide the details of malfunction.
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Repair after the warranty
LINEEYE will repair the products at your own expense.
After Support
Read “FAQ” in our Website or email us.Please refer to “FAQ”. We also have support by email
regarding the technical issue. When you use it, please register your product via our website.
Version up
You can update the version free of charge from our HP for 1 year after purchase. For the
product which passed the 1 year you can update it for a fee.(Please make user registration
when upgrading the version.)
Warranty period : 1 year from the date of shipment from LINEEYE
(It does not include software contents)