Warranty Information
We encourage you to register your headset at our
website LightspeedAviation.com. In the situation
your headset may require service, registration helps
assure quick and efficient processing.
5-Year Limited Warranty for New Aviation Headsets Sold by Lightspeed Aviation, Inc.
Lightspeed Aviation, Inc. (“LSA”) warrants that the new aviation headset sold by LSA
(“New Headset”) is free from all material defects in workmanship and materials. For
the New Headset, all warranties provided by LSA and all implied warranties imposed
by law are limited to a 5-year period, beginning on the purchase date shown on the
New Headset’s sales receipt (“Warranty Period”). This 5-year Limited Warranty (“Limited
Warranty”) is provided solely for the benefit of the initial purchaser of the New Headset
(“Purchaser”), and it excludes all 3rd parties, including distributors, dealers, retailers,
subsequent owners, and other users of the New Headset. This Limited Warranty is not
assignable and remains in full force and effect during the Warranty Period, but only
if the New Headset: (a) has been properly maintained; (b) has not been abused or
misused; and (c) has not been repaired, altered, or modified without LSA’s approval. This
Limited Warranty specifically excludes all taxes, shipping costs, and problems relating
to any: (1) repair, alteration, or modification not approved by LSA; (2) abuse or failure
to properly maintain the New Headset; (3) faulty workmanship by any person, except
LSA or its approved agent; (4) operation of the New Headset, except as specified in its
operating manual; (5) ordinary wear and tear; or (6) finish and appearance item. For
each claim made under this Limited Warranty (“Claim”), Purchaser must, within 10 days
of discovering a New Headset problem indicating a breach of this Limited Warranty,
deliver to LSA a written notice that explains in detail the New Headset’s specific defect,
that shows proof of Purchaser’s purchase of the New Headset before the end of the
Warranty Period, and that shows proof that this Limited Warranty applies to the New
Headset. LSA or its agent may investigate any Claim. For each Claim, LSA may, in its
sole discretion, choose any of the following exclusive remedies: (I) repair or replace
the New Headset or any part thereof, without charge to Purchaser, but first Purchaser
must return the New Headset to LSA’s authorized repair facility, pre-paying all shipping
charges, and Purchaser must accept the same as repaired or replaced at the facility’s
location (i.e., FOB the facility) within 10 days of the date of LSA’s completion notice
sent to Purchaser, or else LSA will deem the New Headset abandoned, in which case
LSA may keep, sell, or otherwise discard it; or (II) refund the New Headset’s purchase
price to Purchaser. Without paying any amount to Purchaser, LSA may keep, sell, or
otherwise discard all replaced New Headsets and parts thereof and all New Headsets
where LSA has refunded the purchase price to Purchaser. In repairing or replacing any
New Headset, LSA may, in its sole discretion, use new, used, or reconditioned parts or
provide a refurbished used headset as a replacement. In connection therewith, LSA
warrants that all new, used, or reconditioned parts or refurbished used headsets will be
free from all material defects in workmanship and materials during the Warranty Period
and for a period of up to 90 days thereafter, but only to the extent that such event
occurs during the final 90 days of the Warranty Period. LSA may, in its sole discretion,
(i) establish separate, additional, non-warranty repair and replacement programs for
any new or used headset (“Non- Warranty Service Programs”), (ii) the Non-Warranty
Service Programs may cover any time period, before or after any Warranty Period
has expired, and (iii) charge any amount and impose any term with respect to any
Non-Warranty Service Program. For Non-Warranty Service Programs, LSA warrants
that all new, used, reconditioned, or refurbished parts and headsets used to repair
or replace any headset will be free from all material defects in workmanship and
materials, but only for a limited period of 90 days thereafter. Purchaser acknowledges
that used or reconditioned parts may be used to repair any new or used headset, and
that a refurbished used headset may be provided as a replacement for any new or
used headset. LSA may hire a 3rd party to repair or replace any new or used headset.
“Including” means “including, but not limited to. ” THE TERMS IN THIS DOCUMENT ARE
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