LIGHT PROGRESS
DIRECT-H-K [eng]
gen-2021
Pag. 12/16
WARRANTY
All products made by LIGHT PROGRESS are manufactured using only materials of the higher quality, and are subject-
ed to rigorous testing, and are guaranteed to be free of factory faults according to current law and regulations.
1. Minimum requirements for warranty validity
Warranty will be considered valid only in case of possession of the purchase document.
2. Warranty limits
Warranty excludes
•
Damages caused by
not following the instructions that
accompany the product at purchase.
•
Periodical controls, maintenance, repairs or replacements of parts due to normal wear.
•
Consumable parts.
•
Use of incompatible spare parts or consumables; Compatibility is assured only by use of products pur-
chased from or recommend by
Light Progress
.
•
Damages caused by modification of device / system without
Light Progress’
previous consent.
•
Improper use of the product, falling or crashes.
•
Modifications or repairs made by unauthorized personnel.
For defective materials return, you must request the return merchandise authorization (RMA) sending an email to in-
[email protected] or calling the 39.0575.749255.
Once you receive the module, it has to be filled up in every part and sent via email to [email protected] or via fax to
+39.0575 789929 to obtain the RMA number that will authorize the shipments of the goods to Light Progress warehouse.
Only authorized goods will be accepted, otherwise it will be refused and sent back to the sender on ex-works conditions.
The packages must be sent on DDP (Delivery Duty Paid) with packaging suitable for transport. RMA number is valid up to
10 working days from release date.
MANUFACTURER RESPONSABILITY AND COMMITMENTS
Light Progress
do not assume
any responsibility for any damage to persons or property, due to failure to follow
these instructions. We recommend you to carefully read all the given instructions.
The manufacturer agrees with the buyer to provide, upon request, schemes of circuits, component parts lists, in-
structions for calibration of lamps and other information, which are useful to repair those parts that the manufacturer
considers repairable.
The company reserves the right to make changes without prior notification or public notice.
