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Problem
Possible Cause(s)
Solution
Even though the
electrodes seem to be
in good contact with
the body, the message
will continue to
appear.
Some examples are
very dry skin or right
after attaching the
electrodes.
4) Please refer to
“Electrode Placement”
section for further
information.
Sensor
disconnection
message.
Lack of
communication
between sensor and
cell phone monitor.
Sensor low battery
can cause
disconnection
(accompanied sound
prompt of 1 long
beep then a short
beep from the
sensor).
1) Make sure the sensor
and cell phone monitor
are within 20 inches
(50 cm).
2) Sensor battery needs
to be changed, please
refer to “Sensor
Battery
Insertion/Replacement
” section for
information on how to
replace the sensor
battery.
3) Cell phone monitor
needs to be
recharged, please
refer to “Cell Phone
Monitor Recharging
Procedure” section for