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Limited Manufacturer Warranty 

1 Year Limited Warranty:

 

LIFESMART 

warrants this heater against defects in materials and workmanship 

on 

functional parts,

 for a period of one year from the original date of purchase.

 LIFESMART

 also warrants against 

defects in materials and workmanship on infrared tubes for a period of three years from the original date of 
purchase. 

Your sales receipt showing the date of purchase of the product is your proof of purchase. 

 

 

Manufacturer Warranty  

   All 

LIFESMART 

products are manufactured with the highest quality materials and are warranted to be free from 

defects in material and workmanship at the time of purchase. This limited warranty applies to products 
manufactured or distributed by the LIFESMART brand name, are delivered in the Continental United States, Canada, 
and extends to the original purchaser, or gift recipient. This warranty becomes valid at the time of purchase and 
terminates either by the specified time frame listed above and/or owner transfer (unless otherwise authorized by 
LIFESMART, as the manufacturer). Any extended warranties (warranties that cover above and beyond this 
manufacturer warranty) that are sold through a retailer or third party, are not directly correlated with this 
LIFESMART limited warranty, and may be redirected to said retailer or third party for coverage. Any Refunds or 
monetary compensations must be claimed through the place of purchase (retailer), and not through 

LIFESMART 

as 

the manufacturer.

 

 

  

Extent of Warranty 

This warranty extends through the manufacturer of the product, and covers functional parts only. Cosmetics are 

not covered, unless unequivocally determined it is a manufacturer/workmanship defect. Note that surface cracks 
are not considered defects in material or workmanship, as they are normal characteristics of all wood.

 

Unless 

LIFESMART was the direct shipper, shipping damage should be addressed with the shipping company, retailer, or 
place of purchase, prior to making a claim to LIFESMART, as the manufacturer. 

 

   The manufacturer's sole obligation under this warranty shall be limited to furnishing the original purchaser 
replacement parts for units deemed 

repairable

 by the 

LIFESMART 

warranty department. The purchaser may also opt 

to ship the product to LIFESMART to have it repaired, with prior written authorization from a 

LIFESMART

 warranty 

department. The purchaser will be responsible to prepay any shipping charges (both ways), export taxes, custom 
duties and taxes, or any other charges associated with the transportation of the unit. In addition, the purchaser is 
responsible for insuring any parts shipped or returned, if desired. For products the warranty department deems 

un-

repairable, or discontinued,

 

LIFESMART 

reserves the right to issue a refurbished product, or product similar in 

functionality as a replacement for the defective unit, 

if available. 

An alternative to a replacements (

LIFESMART 

Discretion

) will be considered for products discontinued (or not available) at the time of the claim may be 

negotiated with a fair and comparable alternative.  All exchanged parts and products replaced under this warranty 
will become the property of

 LIFESMART. LIFESMART 

reserves the right to change manufacturers of replacement 

parts or products for use, in order to cover any existing warranty. Any parts determined defective may asked to be 
returned to 

LIFESMART or

 its representatives to validate a claim. Non-Warranty replacement parts will be warranted 

30 days from the time the purchaser receives them.  

 

   The purchaser must present 

LIFESMART 

with proof of purchase documents (including the date of purchase) if 

requested. Any evidence of alteration, erasing, or forgery of proof of purchase documents will be just cause to 

VOID

 

Summary of Contents for LS2003FRP13

Page 1: ...w Infrared Fireplace Heater Failure to fully understand and follow instructions may result in property damage bodily injury or even death If your Infrared fireplace heater is not used properly a house fire may result For everyone s safety FOLLOW all Installation and Operating Directions Infrared fireplace heaters have been designed for use in the US and are suitable for mobile homes Save These Ins...

Page 2: ...on Specifications 4 Safety Information 5 6 Fireplace Placement 7 Fireplace Operation 8 Troubleshooting Fireplace Maintenance 9 Warranty 10 11 Contents in the box 1 Infrared Fireplace heater 1unit 2 Instruction manual 1pcs 3 Remote control 2 AAA batteries not included 2pcs ...

Page 3: ... receipt Be Patient Clear and Concise Describe the issue and symptoms you have for and about the product A certified LIFESMART Technical Support agent will give you an evaluation of your issue and your resolution options If the answer is not available at that time you will be referred to the appropriate channels or given a call e mail back within 72 hours with an answer or resolution If after spea...

Page 4: ...igned to be a supplement to it It is not an instant heater it can take up to 24 hours for a room to reach the desired temperature Our Infrared fireplace heaters have been tested and listed for installation in residential and mobile homes by ETL 3189533 Conforms to UL STD UL1278 Certified to CSA STD C22 2 NO 46 SPECIFICATIONS Electrical Voltage 120V 60Hz Power consumption 1000 1500 Watts Thermostat...

Page 5: ...n heater to authorized service facility for examination electrical or mechanical adjustment or repair 6 Do not use outdoors 7 This heater is not intended for use in bathrooms laundry areas and similar indoor locations Never locate heater where it may fall into a bathtub or other water container 8 Do not run cord under carpeting Do not cover cord with throw rugs runners or similar coverings Arrange...

Page 6: ...ater does not operate normally check cord and heater placement then UNPLUG IT FROM THE OUTLET PLUG IT BACK TO OUTLET TO RESET Grounding This heater is for use on 120 volts The cord has a plug with three blades for proper grounding DO NOT attempt to modify the plug in any way or use adaptors to defeat the purpose of the grounding feature Plug ONLY into a receptacle that accepts three blade plug ...

Page 7: ...ow the heat to be moved across the room toward the outside walls to provide more even warmth throughout the room 2 Make sure that windows and doors are not allowing a high rate of airflow into the room where you will locate your room heater High airflow will minimize the effectiveness of your Infrared fireplace heater as it would any conventional type heater 3 For best results always try to mainta...

Page 8: ...minutes 3 minutes when powered off so that unit s chamber can cool When the ambient temperature drops below the set desired temperature the heater will cycle on again To Set Heat Level Press the H L button on the control panel or remote control to switch between High and Low heat The corresponding High H or Low L light will switch on In the High mode the fan will not change speeds Rather the heati...

Page 9: ...RNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire electric shock to persons or damage LIGHT BULB REPLACEMENT Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and detail of the log exterior disappears There are two bulbs under the log set WARNING Allow at least 5 minutes for light bulbs to cool off before t...

Page 10: ...manship as they are normal characteristics of all wood Unless LIFESMART was the direct shipper shipping damage should be addressed with the shipping company retailer or place of purchase prior to making a claim to LIFESMART as the manufacturer The manufacturer s sole obligation under this warranty shall be limited to furnishing the original purchaser replacement parts for units deemed repairable b...

Page 11: ... Nothing else can be plugged into the same circuit Use on Extension Cords Timers Surge Protectors GFCI Outdoor Patio Balcony applications Pet Consumer accidents Purchases from dealers not authorized by LIFESMART Authorization in writing such as Auctions Previously Owned Garage Sales Traveling Salespersons Disclaimers LIFESMART shall not be liable for any loss due to use or misuse of the heater or ...

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