LG V10 H960A, User Manual

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Appendix
98
NOTE
•
Your personal data from internal phone storage—including information about
your Google account and any other accounts, your system/application data and
settings, any downloaded applications and your DRM licence—might be lost
in the process of updating your phone's software. Therefore, LG recommends
that you backup your personal data before updating your phone's software. LG
does not take responsibility for any loss of personal data.
•
This feature depends on your network service provider, region and country.
FAQ
This chapter lists some problems you might encounter when using your
phone. Some problems require you to call your service provider, but most
are easy to fix yourself.
Message Possible causes Possible corrective measures
SIM card
error
There is no SIM card
in the phone or it is
inserted incorrectly.
Make sure that the SIM card is
correctly inserted.
No network
connection/
Dropped
network
Signal is weak or
you are outside the
carrier network.
Move toward a window or into
an open area. Check the network
operator coverage map.
Operator applied
new services.
Check whether the SIM card is more
than 6~12 months old. If so, change
your SIM or USIM card at your
network provider's nearest branch.
Contact your service provider.