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Get Started
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To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/prepaidsupport
for assistance. If you do not have access to the Internet, call
Sprint Customer Service at
1-855-639-4644
from another phone
Note
: If you are having any difficulty with activation, visit
sprint.com/prepaidsupport
for assistance.
Activate Your Phone
After completing the account setup on
sprint.com/prepaidactivate
, simply turn your phone on. It is
designed to activate automatically.
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Press and hold the
Power/Lock Button
to turn your phone on.
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Your phone is designed to activate automatically. When you turn the phone on for the first
time, you should see a Hands Free Activation screen, which may be followed by a PRL
Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.
If your phone is still not activated, visit
sprint.com/prepaidsupport
for assistance. If you do not have
access to the Internet, call Sprint Customer Service at
1-855-639-4644
from another phone.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your
phone has been turned on, you will see an Accessibility message. You can then complete the setup
process.
Note
: You may be able to complete the setup screens before your phone has been activated on your
Sprint account.
Note
: During or after setup, you may see a
Connections Optimizer
notice. Read the notice and
touch
I Agree
to allow your phone to connect automatically to the best available data network,
including Wi-Fi. To turn Connections Optimizer off at any time, tap
>
>
Settings
>
More
>
Mobile networks
>
Connections optimizer
and uncheck the box. See
Connections Optimizer
for
details.
1. On the configuration screen, touch
Next
to get started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
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Select language
- Select a desired language.
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Set internet connection
- If prompted, follow the prompts to sign in to an available Wi-Fi
network. For secured Wi-Fi networks, you will need to enter a password. See
Wi-Fi
for more
details. If Wi-Fi is off, protect your First name and last name is displayed.
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Add your account
- Sign in to your Google Account to get the most out of your device.
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Get your apps & data
- If you add a Google Account, you will be prompted to restore data
from a backup of another device.