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31

TROUBLESHOOTING

ENGLISH

Operation

Symptoms

Possible Cause & Solution

Appliance will not 

operate.

Control panel has powered off due to inactivity.

•  This is normal. Press the 

POWER

 button to turn on the appliance.

Appliance is unplugged.

•  Make sure that the cord is plugged securely into a working outlet.

Water supply is turned off.

•  Turn on the water supply tap completely.

Controls are not set properly.

•  Make sure the cycle is correctly set. Close the door and press the 

START/

PAUSE

 button.

Circuit breaker/fuse is tripped/blown.

•  Check house circuit breakers/fuses. Replace fuses or reset breaker. The 

appliance should be on a dedicated branch circuit. The appliance will 

resume the cycle where it stopped once power is restored.

Control needs to be reset.

• Press the 

POWER

 button, then reselect the desired programme and press 

the 

START/PAUSE

 button.

START/PAUSE was not pressed after a cycle was set.

• Press the 

POWER

 button, then reselect the desired cycle and press the 

START/PAUSE

 button. If the 

START/PAUSE

 button is not pressed within a 

certain time, the appliance will be turned off.

Extremely low water pressure.

•  Check another tap in the house to make sure that household water 

pressure is adequate.

Appliance is too cold.

•  If the appliance has been exposed to temperatures below freezing for an 

extended period of time, allow it to warm up before pressing the 

POWER

 

button.

Appliance is heating the water or making steam. (some models only)

•  The drum in the appliance may stop operating temporarily during certain 

cycles, while water is safely heated to a set temperature.

Detergent is not 

dispensed completely 

or not dispensed at all.

Too much detergent is used.

•  Follow the guidelines provided by the detergent manufacturer.

global_main.book.book  Page 31  Wednesday, March 31, 2021  4:36 PM

Summary of Contents for T2108VSPW

Page 1: ...llation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH T2108VSPW MFL70761379 Rev 00_040121 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved global_main book book Page 1 Wednesday March 31 2021 4 36 PM ...

Page 2: ...10 Connecting the Water Inlet Hoses 11 Installing the Drain Hose 12 Levelling the Appliance 12 OPERATION Operation Overview 14 Preparing Laundry 14 Adding Detergents Softeners and Bleaches 16 Control Panel 18 Programme Table 19 Extra Options and Functions 21 SMART FUNCTIONS LG ThinQ Application 24 Smart Diagnosis 24 MAINTENANCE Cleaning after Every Wash 25 Cleaning the Appliance Periodically 25 TR...

Page 3: ...s not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follo...

Page 4: ...and 800 kPa Maximum Capacity The maximum capacity in some cycles for dry clothes to be washed is 8 0 kg Installation Never attempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance i...

Page 5: ... Tighten and secure the drain hose at connecting ends to avoid separation For models with only one inlet water supply valve do not connect to hot water Connect to cold water only Operation Do not apply any sharp objects to the control panel in order to operate the appliance Do not attempt to separate any panels or disassemble the appliance Do not repair or replace any part of the appliance All rep...

Page 6: ...d replacement after 5 years If there is a gas leakage isobutane propane natural gas etc within the home do not touch the appliance or power plug and ventilate the area immediately If the drain hose or inlet hose is frozen during winter use it only after thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls with wet hands Do...

Page 7: ... or outside the appliance to clean it Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the outlet socket Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different l...

Page 8: ... the appliance Front View This feature is only available on some models a Door b Handle c Tempered Glass d Detergent Dispenser Drawer e Fabric Softener Dispenser f Bleach Dispenser g Drum h Levelling Feet i Drain Hose j Control Panel k Lint Filter l Power Cord m Cold Water Inlet global_main book book Page 8 Wednesday March 31 2021 4 36 PM ...

Page 9: ...d a Cold Water Inlet Hose 1 b Drain Hose 1 c Tie Strap 1 d Anti Rat Cover 1 e Screw for Anti Rat Cover 1 Specifications Dimension mm Model T2108VSPW Power Supply 230 V 60 Hz Product Weight Approx 30 kg W 540 D 545 H 850 D 560 H 1155 H H D D W global_main book book Page 9 Wednesday March 31 2021 4 36 PM ...

Page 10: ...serious malfunctioning Ventilation Make sure that air circulation around the appliance is not impeded by carpets rugs etc Ambient Temperature Do not install the appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point If the appliance is delivered in winter and ...

Page 11: ...such as multi grips to tighten the inlet hoses Ensure that the curved end of the water inlet hose is connected to the appliance Connecting the Hose to the Water Tap 1 Unscrew the adapter ring plate a and loose the 4 fixing screws 2 Remove the guide plate bif the tap is too large to fit the adapter 3 Push the adapter onto the end of the tap so that the rubber seal is connected to be watertight Tigh...

Page 12: ...se check your drain hose model and choose the correct instruction Installing the Drain Hose without the Elbow Bracket 1 Push the elbow hose toward the body of the appliance 2 To change the direction of the hose pull out the elbow hose and change the direction Repeat Step 1 Positioning the Drain Hose The length of the drain hose should not exceed 300 cm Do not place the drain hose more than 6 cm ab...

Page 13: ...ay need to stop or reduce excessive noise and vibration Do not install the appliance on any elevated surface or platform as it may become unstable and cause serious injury and damage If the appliance is installed on a uneven weak or tilted floor causing excessive vibration spin failure or UE error can occur It must be placed on a firm and level floor to prevent spin failure Assembling the Anti Rat...

Page 14: ...the weight of the laundry If the START PAUSE button is not pressed within a certain time the appliance will shut off and all settings will be lost 6 End of cycle When the cycle is finished a melody will sound Immediately remove your clothing from the appliance to reduce wrinkling NOTE The Auto Restart function allows the cycle to restart by itself in case of power failure It resumes from the stage...

Page 15: ...lose zippers hooks and strings to make sure that these items do not snag other clothes Pre treat dirt and stains by saturating the dirt and stains with dissolved detergent and brushing them in order to remove dirt CAUTION Do not wash or spin any item labelled or known to be water proof or water resistant even if the product care label on the item permits machine washing Failure to follow these ins...

Page 16: ...c Powdered detergents for delicate fabric Liquid detergents for all types of fabric or designated detergents only for wool For better washing performance and whitening use detergent that contains general powdered bleach Detergent is dispensed from the dispenser at the beginning of the cycle Dilute liquid detergent with water pour into the drum and start the cycle CAUTION Using liquid detergent wit...

Page 17: ... several times before the final rinse This function informing correct time dispense manually is optionally applied to some models Please keep it in mind that fabric softener has to be diluted with water before dispensed and poured directly on clothes NOTE Do not mix with detergent or bleach Never pour fabric softener directly on clothes It may stain them Do not stop the washer during the first spi...

Page 18: ...The lamp will light up to indicate the selected programme d Extra Options and Functions You can use the extra options and functions to customize the programmes e Cycle Status Indicator The cycle status indicator is turned on before the start The cycle status indicator blinks during that process and then the indicator turns off when that process has completed f Display The display shows the setting...

Page 19: ...esired programme When you select a wash programme the light for the corresponding wash programme will turn on Normal Description Use this programme to wash normal laundry The built in sensor detects the weight of the laundry calculating wash rinse and spin settings accordingly If water or wet laundry is already in the drum before the start the water level will be increased For lightweight and bulk...

Page 20: ...en soak and sink them in water so that they are less likely to float If the items float during the wash or spin it may damage the appliance and the clothes Regardless of size we recommend washing bedclothes individually If two bedclothes with different materials are washed at the same time it might cause a spin malfunction due to imbalance CAUTION When putting a blanket into the drum do not load i...

Page 21: ...you need a wash rinse spin spin only rinse spin rinse only wash rinse wash only cycle these can be set manually Press the Process button to select wash rinse and spin options as desired 1 Press the POWER button 2 Press the Process button until the LED lights up When you select a programme the LED in front of each option lights up Pre Wash Normal Description Use this programme to pretreat immediate...

Page 22: ...ng Child Lock Use Child Lock function to disable the controls This function can prevent children from changing programmes or operating this appliance NOTE Once this function is set all buttons are locked except the POWER button When the controls are locked CL and the remaining time are alternatively shown on the display during the wash while the child lock is engaged Turning off the power will not...

Page 23: ...as completed If a rinse only cycle is selected the water supply begins after detecting the load and the cycle will start However the water will still fill to the selected water level even if there is water already in the tub If you do not select or change the Water Level the water level will be set automatically Rinse and Spin Spin only Rinse only Wash only 1 t Press the POWER button 2 Press the P...

Page 24: ...ability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ applic...

Page 25: ...or Proper care of the appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no moisture in cabinet joints or crevices Do not press on the surface or the display with sharp objects Dispenser Drawer Detergent may build up in the dispenser drawer Remove the drawer and inserts from the dispenser drawer an...

Page 26: ...re is no floor drain gully in the immediate vicinity IE error message will be displayed on the control panel when water is not entering the detergent drawer If the water is very hard or contains traces of limescale the filter on the water inlet may be clogged 1 Turn off the power and the water tap and then unscrew the water inlet hose 2 Remove the water inlet filter with small pliers and then clea...

Page 27: ...lter cover and pull forward 2 Open the lid and remove the lint 3 Wash the filter 4 Close the lid and then insert the lower part of the filter into the wash drum Press the top of the filter until you hear a click sound global_main book book Page 27 Wednesday March 31 2021 4 36 PM ...

Page 28: ...E DOOR ERROR The door is not closed properly Close the door completely If the error code is still displayed call for service 1E INLET ERROR Water supply tap s are not completely open Fully open tap Water supply hose s are kinked pinched or crushed Straighten or reinstall the water supply hose s The filter of the supply hose s are clogged Check and clean the filter of the supply hose s Water supply...

Page 29: ...correctly Close the water taps unplug the appliance and call for service LE MOTOR LOCKED ERROR A motor error has occurred Allow the appliance to stand for 30 minutes and then restart the cycle If the error code is still displayed call for service Symptoms Possible Cause Solution Rattling and clanking noise Foreign objects such as keys coins or safety pins may be in the drum Stop the appliance chec...

Page 30: ...r the door unlocks Not all levelling feet are resting firmly and evenly on the floor See the section Levelling the Appliance to adjust and level the feet Floor is not rigid enough Check if the floor is solid and does not flex See the section Installation Place Requirements to select the proper location Symptoms Possible Cause Solution global_main book book Page 30 Wednesday March 31 2021 4 36 PM ...

Page 31: ...he desired programme and press the START PAUSE button START PAUSE was not pressed after a cycle was set Press the POWER button then reselect the desired cycle and press the START PAUSE button If the START PAUSE button is not pressed within a certain time the appliance will be turned off Extremely low water pressure Check another tap in the house to make sure that household water pressure is adequa...

Page 32: ... not crest above the top edge of the drum Appliance is not filling properly Filter is clogged Make sure the inlet filters on the fill valves are not clogged Supply hoses may be kinked Check that supply hoses are not kinked or clogged Insufficient water supply Make sure that both hot and cold water taps are turned on all the way Hot and cold supply hoses are reversed Check supply hose connections A...

Page 33: ...ry in the drum Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle Clothes were not properly sorted Always wash dark colours separately from light colours and whites to prevent discolouration Never wash heavily soiled items with lightly soiled items Wrinkling Appliance is not unloaded promptly Always remove items from the appliance as soo...

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