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2.4.3.

 

Keypad – Easy to press incorrect key 

The keypad of the phone is non-elevated and the individual keys are separated only by an 

elevated outline of each key. This design makes it fairly easy for me to accidently press an 

incorrect key when dialling a number of typing a text message at a fast pace. I found that I could 

type more accurately at a fast pace using a previous keypad that had a slightly elevated keypad 

with separated individual keys. 

3.

 

Interface Design Solutions 

The solutions that I have devised are simple, low-cost modifications to the interface that should provide 

significant improvements to users who experience the problems that I have described previously. I 

believe that engineers should not overdesign complex solutions to a problem when a simple yet 

effective solution already exists. These are described in the following subsections. 

3.1.

 

Joypad – Addition of a friction pad 

The problem of my difficulty in navigation is due to the lack of friction. In order to increase the 

friction to prevent my thumb from slipping, there are two alternatives: 

1.

 

Increase the surface area of the joypad 

2.

 

Increase the coefficient of friction of the surface. 

Because alternative 1 would require a redesign of the interface (such as smaller keys and smaller 

LCD screen) and thus increasing the cost of the design modification, alternative 2 would be the most 

cost effective while achieving at least the same result if not better. Looking at existing products that 

are successful in the market that uses a joypad, it is clear that one with a rubber surface provides 

better control. The additional cost of applying a friction pad on top of the joypad is negligible (ie. 

would not cause a significant increase in the cost of producing the product) looking at the cost of 

bulk sheet rubber (http://rubbercal.com/CI_Sheet.html). 

3.2.

 

GUI – Joypad Icon indicators 

Looking at how the functions of the two keys to the side of the joypad are indicated by the text on 

the GUI on top of each respective key, it is natural that the functions of the 5-way joypad are 

indicated similarly on the GUI, on top of the joypad. Since there is not enough room on the GUI to 

display the text of each button/direction, icons would be much more preferable. A simple prototype 

of this new GUI is shown in the following figure. Note that this is a rough prototype and an actual 

implementation would have the new indicators match the style of the GUI. 

 

Summary of Contents for Shine TU-720

Page 1: ...LG Shine TU 720 Interface Design Analysis and Design Pre Proposal Keith Mah keithmah interchange ubc ca 1 15 2009 ...

Page 2: ...rms all of the basic mobile communications functions such as calling text messaging address book storage and mobile internet As attractive as this phone looks there are several design flaws with the interface that have a negative impact on the user experience These issues shall be described in the following sections and shall include corresponding low cost solutions that would address these issues...

Page 3: ...n select the Messages button 2 1 3 Mobile Internet The mobile internet functionality can be accessed via the menu To access the menu the user must press the joypad button From the list of options the user would then select the Internet button 2 1 4 Media Player The media player software in the device allows the user to listen to MP3 audio or watch MPEG4 video directly from their cellphone To acces...

Page 4: ...and must ensure that he or she can still contact others in an emergency Portable in size and weight A cellphone must be with a user at all times and therefore must be small and light enough to fit in a user s pocket 2 4 Interface Design Problems As an owner and a user of the LG Shine TU 720 cellphone I found that there are several design flaws with the device that affects my user experience These ...

Page 5: ...oypad 2 Increase the coefficient of friction of the surface Because alternative 1 would require a redesign of the interface such as smaller keys and smaller LCD screen and thus increasing the cost of the design modification alternative 2 would be the most cost effective while achieving at least the same result if not better Looking at existing products that are successful in the market that uses a...

Page 6: ... be located by the contours of the key ie It feels like a key that can be pressed The keys on the LG Shine TU 720 are completely flat and thus make it difficult for a user who is more accustomed to a computer keyboard to identify a pressable key To take advantage of this positive transfer a possible solution is to elevate and separate each of the keys making each key independent Furthermore each k...

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