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Polycom

VVX 250

A guide to using your phone with Cloud Voice

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Summary of Contents for VVX 250

Page 1: ...Polycom VVX 250 A guide to using your phone with Cloud Voice ...

Page 2: ...Contents What s in the box 3 Let s get started 4 Check you re set up on Cloud Voice 5 Getting to know your phone 6 Phone display 7 Using your phone 9 General information 11 2 ...

Page 3: ...ne So let s get set up Just follow the instructions below Got everything Phone stand Handset cord Ethernet cable Set up sheet Mains power adapter VXX 250 IP phone and handset VXX 250 unit and handset Phone stand Handset cord Ethernet cable Set up sheet Mains power adapter 3 ...

Page 4: ...ide down so you can see the ports Then slot the phone stand into one of the slots depending on the angle you want Get connected Here s how to connect your cables If you ve got the VVX 250 you ll have a USB port too Handset cord Ethernet cable Mains power adaptor optional 4 ...

Page 5: ...lp Once everything is updated and ready to go your Cloud Voice number will show on the screen Connect your headset Your phone works with wired headsets which usually connect through the RJ 9 port shown below It also works with electronic hookswitch headsets which tend to connect with the RJ 9 and serial ports To add a headset just follow the instructions that come with it Check you re set up on Cl...

Page 6: ... under headset 3 Speaker 4 Back key 5 Transfer key 6 Hold key 7 Volume keys 8 Dial pad 9 Mute key 10 Speakerphone key 11 Headset key 12 USB port 13 Home key 14 Navigation select keys 15 Soft keys 16 Security slot on back 17 Screen 18 Message waiting indicator 1 2 3 4 5 6 7 18 17 16 15 14 13 12 11 10 9 8 6 ...

Page 7: ...home view press the home key To change to the lines view press the home key again To get back to home press the home key one more time When you re making or receiving a call you ll also see the calls view You can switch between the three screens whenever you want using the home key Phone display views New call Make a new call and see your call history Messages See urgent new and old messages Direc...

Page 8: ...ss network USB flash drive attached Not supported on VVX 150 Held call Call forwarding enabled Incoming call Presence status available Active conference Presence status busy or in a call Do not disturb enabled Presence status away Favorite Presence status do not disturb Placed call Presence status offline Received call Presence status offline Missed call New message 8 ...

Page 9: ...ess end call Conference calls If you want to set up a conference call dial the first person then press the more soft key and select confrnc Dial and connect with the second person and press confrnc again Favourites Your favourites are the people you call most often Their numbers will show in your favourites list and in the lines view To see your favourites list press home then select directories a...

Page 10: ...your phone settings Sometimes your phone settings might need to be updated To do this Tap settings from home view and choose basic update configuration You ll see a message saying Are you sure To go ahead choose Yes Your phone might need to restart depending on the settings you ve changed Listening to your voicemail Go to messages from the home view and select message centre You ll be able to see ...

Page 11: ...azardous conditions There is a slight chance your phone could be damaged by an electrical storm Product disposal instructions The symbol shown here and on your phone means your product is classed as electrical or electronic equipment You shouldn t throw it away with other office waste once at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has...

Page 12: ...time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2020 Registered office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 November 2020 12 ...

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