Troubleshooting
52
Trouble
shoo
ting
5
Network
Symptom
Cause & Solution
Streaming video services (such
as YouTube™, etc.) are often
stopped or “buffer” during
playback.
y
Your broadband service speed may not be fast enough to stream
video services. Contact your Internet Service Provider (ISP) and
increase the broadband speed is recommended.
Media servers are not displayed
on the device list.
y
The firewall or anti-virus software on your media server is running.
Turn off the firewall or anti-virus software running on your media
server.
y
The unit is not connected to the local area network that your media
server is connected.
Cannot connect the unit to the
access point or wireless LAN
router.
y
The wireless communication may be interrupted from household
devices that are using radio frequencies. Move the unit away from
them.
Access point is not displayed
on the “Access point name” list.
y
The access point or wireless LAN router may not broadcast its SSID.
Set your access point to broadcast its SSID through your computer.
y
Your network device such as access point may not set with available
frequency range and channel that this unit can support.
Try setting the frequency range and channel on the network device
setting.
