LG MHEC173 Series Owner'S Manual Download Page 2

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TABLE OF CONTENTS

3 IMPORTANT SAFETY

INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

WARNING

7 INSTALLATION

Product Overview

Installation Requirements

10 OPERATION

10 Control Panel

11 Before Use

13 Quick Start and Stop

13 Operating the Microwave

20 Operating the Oven

27 Cookware Guide

28 Cooking Guide

31 SMART FUNCTIONS

31 LG ThinQ Application
33 Smart Diagnosis

Feature

34 MAINTENANCE

34 Cleaning

35 Replacing Parts

36 TROUBLESHOOTING

36 FAQs

38 Before Calling for Service

40 LIMITED WARRANTY

40 USA

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY.

(a) Do not attempt to operate this oven with the door open since open-door operation can result in harmful

exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to

accumulate on sealing surfaces.

that there is no damage to the: (1) door (bent), (2) hinges and latches (broken or loosened), (3) door seals

and sealing surfaces.

(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

us_main.book.book Page 2 Wednesday, December 8, 2021 9:28 AM

Summary of Contents for MHEC173 Series

Page 1: ...l thoroughly before operating the appliance and keep it handy for reference at all times ENGLISH MHEC173 MFL68927907 Rev 00_120821 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved us_main book book Page 1 Wednesday December 8 2021 9 28 AM ...

Page 2: ...E TO EXCESSIVE MICROWAVE ENERGY a Do not attempt to operate this oven with the door open since open door operation can result in harmful exposure to microwave energy It is important not to defeat or tamper with the safety interlocks b Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces c Do not operate the oven if it i...

Page 3: ...njury and damage As with any appliance close supervision is necessary when used by children Read and follow the specific PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY found on page 2 This appliance must be grounded Connect only to properly grounded outlet See GROUNDING INSTRUCTIONS found on Installation Requirements section Use this appliance only for its intended use as des...

Page 4: ...care when inserting a spoon or other utensil into the container After heating allow the container to stand in the microwave oven for a short time before removing the container Do not cover or block any openings on the appliance Do not store this appliance outdoors Do not use this product near water for example near a kitchen sink in a wet basement near a swimming pool or similar locations This app...

Page 5: ...could result in damage to the oven Oversized food or oversized metal utensils should not be inserted in a microwave oven as they may create a fire or risk of electric shock Do not clean with metal scouring pads Pieces can burn off the pad and touch electrical parts involving a risk of electric shock Do not store any materials other than manufacturer s recommended accessories in this oven when not ...

Page 6: ...iver are on different branch circuits FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT U S A ONLY This equipment generates and uses ISM frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception It has been type tested and found to comply with limits for I...

Page 7: ...accidentally started CAUTION To avoid risk of personal injury or property damage do not use stoneware metal cookware or metal rimmed cookware in the oven Keep aluminum foil at least 1 inch from the oven walls metal rack and other pieces of foil Foil can cause arcing if it gets too close to the oven walls during cooking NOTE Use the rack for extra space when cooking in more than one container at th...

Page 8: ...hes Dimensions of Oven Cavity W x H x D 21 5 8 x 9 3 4 x 14 1 4 inches Capacity of Oven Cavity 1 7 cu ft Net Weight 72 3 lbs IEC 60705 RATING STANDARD Specifications are subject to change without prior notice Installation Requirements Installation Location Make sure you have enough space and support Mount the oven against a flat vertical wall so it is supported by the wall The wall should be Micro...

Page 9: ...n may overheat To prevent damage to the oven a sensitive safety device detects overheating and automatically turns the oven off The oven cannot be used until it has cooled sufficiently Grounding Instructions This appliance must be grounded In the event of an electrical short circuit grounding reduces the risk of electric shock by providing an escape wire for the electric current This appliance is ...

Page 10: ... f 30 seconds Start cooking without pressing the START Enter button Press 30 seconds to cook for 30 seconds at high Press 30 seconds during cooking to increase the cook time by 30 seconds Add up to 99 minutes and 59 seconds g Clock Set the time of day h Timer On Off Use your microwave oven as a kitchen timer i Settings Use to change the default setting for sound clock display speed defrost weight ...

Page 11: ...ximately 3 seconds NOTE If the oven is locked LOCKED appears in the display when any key is pressed Unlock the oven to resume normal use Kitchen Timer The Timer function serves as an extra kitchen timer up to 99 minutes 99 seconds It chimes when the set time runs out It does not start or stop cooking Setting Timer for 3 Minutes 1 Press Timer On Off 2 Press the number keys to set the time 3 0 and 0...

Page 12: ... 2 Use the number keys to select 4 and 2 Microwave Power Levels This microwave oven is equipped with 10 power levels to give you maximum flexibility and control over cooking When operating at 100 power levels for prolonged periods the output power will be reduced gradually to help prevent the unit from electrically overheating Item Option 1 Sound 1 Sound On 2 Sound Off 2 Clock 1 Clock On 2 Clock O...

Page 13: ...ing close the door and press START Enter To clear the oven during a cycle press STOP Clear twice Operating the Microwave Microwave Mode Unless you are using the auto cooking functions the cook time and power level must be set manually Cooking for 5 Minutes 30 Seconds at 80 Power 1 Press Cook Time 2 Press the number keys to set the cook time 5 30 3 Press Power Level 4 Press 8 to select power level ...

Page 14: ...ble Soft 1 4 cups Cookware Microwave safe bowl Food temperature Refrigerated Instructions Add water 1 2 cups 2 tbsp water 3 4 cups 4 tbsp water Cover with vented plastic wrap After cooking let stand for 3 minutes 4 Frozen Vegetable 1 4 cups Cookware Microwave safe bowl Food temperature Frozen Instructions Add water 1 2 cups 2 tbsp water 3 4 cups 4 tbsp water Cover with vented plastic wrap After co...

Page 15: ...stic wrap After cooking let stand for 3 minutes 2 Soup Sauce 1 4 cups Cookware Microwave safe bowl Food temperature Refrigerated Instructions Cover with vented plastic wrap After cooking stir and let stand for 3 minutes 3 Casserole 1 4 cups Cookware Microwave safe bowl Food temperature Refrigerated Instructions Cover with vented plastic wrap After cooking let stand for 3 minutes 4 Pizza 1 3 slices...

Page 16: ... piece Follow the instructions under Asparagus for adding water and using the steam bowl 3 Brussels Sprout 1 3 cups Cookware Steam bowl Food temperature Refrigerated Instructions Wash vegetables and cut into similar sized pieces Follow the instructions under Asparagus for adding water and using the steam bowl 4 Carrot 1 3 cups Cookware Steam bowl Food temperature Refrigerated Instructions Wash veg...

Page 17: ... Chops 1 inch thick rolled roast Pork Chops 0 5 inch thick hot dogs spareribs country style ribs rolled roast sausage Veal Cutlets 1 lb 0 5 inch thick When the oven beeps turn food over After defrosting let stand for 5 15 minutes 2 Poultry 0 1 6 0 lbs Poultry Whole cut up breast boneless Rinse chicken cavity with tap water and let stand for 60 minutes after cooking for better results Cornish hens ...

Page 18: ...d COOK END appears in the display Melt Menu Refer to the information below to set the desired menu item and see the recommended amounts 1 Butter 1 2 or 3 sticks 4 oz 1 stick Cookware Microwave safe bowl Food temperature Refrigerated Instructions Unwrap and place food in oven After heating stir to complete melting When using stick press Cook Time and press the number keys to set the cooking time 0 ...

Page 19: ...50 g Instructions Add the desired amount of water to a microwave safe bowl and place in the oven Press More Modes and 4 to select Simmer Press 1 to select Rice Then press numbers to enter the weight Press START Enter to start cooking At the beep carefully remove the bowl from the oven and add the rice Loosely cover with a lid or plastic wrap and carefully place the bowl back in the oven Press STAR...

Page 20: ... in the middle of cooking 7 Spaghetti 1 2 3 servings Cookware Microwave safe bowl Food temperature Room 1 serving water 4 1 4 cups 1 L spaghetti 3 oz 85 g 2 servings water 4 1 4 cups 1 L spaghetti 6 oz 170 g 3 servings water 6 1 3 cups 1 5 L spaghetti 9 oz 255 g Instructions Follow instructions for cooking Farfalle Use a large bowl that holds at least 1 gallon 4 L and is at least 6 in 15 cm high N...

Page 21: ...ter browning on the bottoms of cakes or pies use dull satin finish pans Dark or non shiny finishes glass and pyroceram absorb heat which may result in dry crisp crusts Preheating the oven is recommended when baking foods using convection To prevent uneven heating and save energy open the oven door to check food as little as possible Food Temp Time min Comments Breads Muffins Nut Bread or Fruit Bre...

Page 22: ... item and see the recommended amounts Adjust cook time according to the size thickness and your preference of doneness 1 Buffalo Wings 1 2 servings Cookware Metal tray on the rack Food temperature Frozen cooked 1 serving 2 ea 2 servings 4 ea Instructions Place food in oven Turn food over at beep Food Temp Time min lb Beef Ribs 2 to 4 lbs Rare Ribs 2 to 4 lbs Medium Ribs 2 to 4 lbs Well Boneless Ri...

Page 23: ...tray on the rack Food temperature Frozen cooked 1 serving 3 ea 2 servings 6 ea Alternative Conv Bake at 450 for 11 12 min 8 Popcorn Shrimp 1 2 servings Cookware Metal tray on the rack Food temperature Frozen uncooked 1 serving 19 ea 2 servings 38 ea Instructions Place food in oven Turn food over at beep Alternative Conv Bake at 450 for 14 16 min 9 Potato Wedges 1 2 servings Cookware Metal tray on ...

Page 24: ...fore baking Place on the rack Food Temp Time min lb Comments Beef Ribs 2 to 4 lbs Boneless Ribs Top Sirloin 2 to 4 lbs Ribs rare Ribs medium Ribs well Boneless Ribs Top Sirloin rare Boneless Ribs Top Sirloin medium Boneless Ribs Top Sirloin well Beef Tenderloin rare Beef Tenderloin medium 425 425 425 425 425 425 425 425 20 to 25 25 to 30 30 to 35 17 to 22 20 to 25 23 to 28 8 to 12 10 to 14 Turn ov...

Page 25: ... food over at beep After cooking loosely tent chicken with aluminum foil and let stand for 10 minutes 2 Roast Pork 2 0 4 0 lbs Cookware Rack on the metal tray Food temperature Refrigerated Instructions Pat dry with paper towels After cooking loosely tent roast with aluminum foil and let stand 5 to 10 minutes 3 Frozen Lasagna 10 or 21 oz Food temperature Frozen Instructions Remove from outer packag...

Page 26: ...Dehydrate mode Dehydrate With this function you can dry fruit veggies and beef into healthy and nutritional snacks and tasty jerky without chemicals and preservatives Place baking paper on the metal tray and spread the food in a single layer Dehydrate temperatures range from 100 to 200 Use the metal tray Setting the Dehydrate Function Example Dehydrating for 5 hours at 140 1 Press More Modes 2 Pre...

Page 27: ...hould be deep enough so that the plastic wrap will not touch the food As the food heats it may melt the plastic wrap wherever the wrap touches the food Plastic Cooking Bags Provided they are specially made for cooking cooking bags are microwave safe Remember to make a slit in the bag so that steam can escape Never use ordinary plastic bags for cooking in the microwave oven as they will melt and ru...

Page 28: ...ext to each other inside the oven 2 Heat the container and glass measuring cup for 1 minute at HIGH power If the water heats up but the container remains cool to the touch the container is microwave safe If the temperature of the water does not change but the container becomes warm it is not safe for use in the microwave oven CAUTION Some items with high lead or iron content are not suitable for m...

Page 29: ...the outsides of foods like potatoes sausages or egg whites or yolks before cooking Shell Pierce or remove the shells from eggs clams oysters or other shelled foods before cooking Defrosting Tips Remove fish shellfish meat and poultry from its original wrapping paper or plastic package Otherwise the wrap close to the foods will hold steam and heat which can cause the outer surface of the foods to b...

Page 30: ...Use the metal accessories only for convection cooking Never use for microwave or combination cooking since arcing and damage to the oven may occur After preheating if you do not open the door the oven will automatically hold at the preheated temperature for 30 minutes PRECAUTIONS The oven cavity door turntable roller rest metal tray metal rack and cooking accessories will become very hot Use oven ...

Page 31: ...f publication The application is subject to change for product improvement purposes without notice to users Before Using LG ThinQ Application 1 Use a smartphone to check the strength of the wireless router Wi Fi network near the appliance If the appliance is too far from the wireless router the signal becomes weak It may take a long time to connect or fail to install the application 2 Turn off the...

Page 32: ...te the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful i...

Page 33: ...Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ application Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the START Enter button for...

Page 34: ...quently wipe metal parts with a damp cloth Cleaning the Control Panel 1 Open the door to prevent the oven from accidentally starting 2 Wipe with a damp cloth followed immediately by a dry cloth 3 Press STOP Clear after cleaning Cleaning the Accessories Wash the glass tray and rotating ring in mild sudsy water For heavily soiled areas use a mild cleanser and scouring sponge Dry completely before us...

Page 35: ...y The charcoal filter cannot be cleaned To order a new charcoal filter contact the Parts Department at your nearest Authorized Service Center 1 Unplug the power cord and wear gloves 2 Remove the vent grille screw Open the oven door hold both sides of the vent grille and remove it 3 Remove the old charcoal filter 4 Slide a new charcoal filter into place The filter should rest at the angle shown 5 S...

Page 36: ... while you are cooking Q Why is a standing time recommended after microwave cooking time is over A Standing time allows foods to continue cooking evenly for a few minutes after the actual microwave oven cooking cycle The amount of standing time depends upon the density of the foods Q Why is additional time required for cooking food stored in the refrigerator A As in conventional cooking the initia...

Page 37: ... s directions Do not pop popcorn in glass utensils Q Why does steam come out of the air exhaust vent A Steam is normally produced during cooking The oven has been designed to vent steam out of the vent Q During convection cooking the fan stops when I open the door Is that normal A Yes this is normal When the door is opened the convection fan will stop until the door is closed Q Why aren t the func...

Page 38: ...Sparking Cookware is not microwave safe or the oven is being operated while it is empty Use microwave safe cookware When in doubt test cookware before use Do not operate oven while it is empty Wire twist ties have not been removed from paper or plastic bags or the metal rack was installed improperly Remove wire twist ties from paper or plastic bags Place the rack securely in the four plastic suppo...

Page 39: ...tion of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The appliance is too far from the router If the appliance is too far f...

Page 40: ... FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY UNDER NO CIRCUMSTANCES SHALL LG OR ITS U S DISTRIBUTORS DEALERS BE LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT LIMITATION LOST GOODWILL LOST REVENUES OR PROFITS WORK STOPPAGE IMPAIRMENT OF OTHER GOODS COST OF REMOVAL AND REINSTALLA...

Page 41: ...the Product for repairs Replacement of light bulbs filters or any consumable parts The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with the Product owner s manual Damage or failure of the Product resulting from misuse abuse improper installation repair or maintenance Improper repair includes the use of parts not authori...

Page 42: ...uds 5 8 Hole on Drywall Only a Minimum 66 from the floor b For Wall Venting Only c Draw Lines on Studs d Draw Center Line e Mounting Plate f Support Tab a Space More Than Wall Thickness b Toggle Wings c Toggle Bolt d Bolt End e Wall f Mounting Plate Product carried installed improperly Check with installer first Problem Cause Solution us_main book book Page 42 Wednesday December 8 2021 9 28 AM ...

Page 43: ...tempt to amicably resolve your claim The notice must provide your name address and telephone number identify the product that is the subject of the claim and describe the nature of the claim and the relief being sought If you and LG are unable to resolve the dispute within 30 days either party may proceed to file a claim for arbitration Agreement to Binding Arbitration and Class Action Waiver Upon...

Page 44: ...licable law allows for an award of reasonable attorneys fees and expenses an arbitrator can award them to the same extent that a court would If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose as measured by the standards set forth in Federal Rule of Civil Procedure 11 b then the payment of all arbitration fe...

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