3. CIC AND SERVICE CENTER
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Copyright © 2013 LG Electronics. Inc. All right reserved.
Only for training and service purposes
LGE Internal Use Only
No FAQ
Q&A
7
Q
E-mail registration doesn’t work.
A
1. Email service uses data. Make sure WiFi or Data is available.
2. Check out email address and password.
3. Check out your email account setting info(IMAP, POP3, SMTP).
4. Inquire your service provider(administrator) about the server info relevant to EAS, if
applicable.
8
Q
Unused application shows up as a using program even though it is all killed. What
should I do?
A
Android is characterized by some apps re-running even though the user ends them.
This is due to the cache set for performance speed before the user runs them, or the
background service.
That is because the service is running in the background of the app.
For example, phone or email apps need notify the user of incoming emails or calls even
when they are killed.
9
Q
Wifi connection doesn’t work well.
A
WiFi connection glitches result from many causes. Try the following for connection.
1. Make sure WiFi is ON.
2. Make sure the phone is connected with an AP.
1) APs of open security type require no pw but automatic connection. Still, unless the
phone has been authorized by a certain AP, it cannot use WiFi.
Connect another AP.
3. Simply, AP info does not match the info saved on the phone.
1) Make sure the AP info entered on the phone, e.g. security type and password is
correct.
