22
Message
Possible causes
Possible corrective measures
No sound
Vibration mode
Check the settings status of the sound menu to make
sure you are not in vibrate or silent mode.
Hang up or
freeze
Intermittent software
problem
Remove the battery, insert it again and switch on the
phone.
Try to perform a software update via the website.
Phone
locked and
does not
function.
Temporary software error
1. Turn the phone off.
2. Remove the back cover.
3. Remove the battery and reinstall it.
4. Close the back cover.
5. Turn the phone on again.
Troubleshooting