LG LDW2010F Owner'S Manual Download Page 7

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Features ................................................................. 8

Accessories .............................................................................. 8

Part Names and Functions ................................... 9

Connections ........................................................ 11

Precautions ...........................................................................11

Connection Overview .......................................................11

Connecting Network .........................................................12

Connecting Power Source ...............................................13

Connecting Alarm Device ................................................14

Connecting Microphone and Speaker Device .........15

Mounting the camera .......................................................15

Operation and settings ...................................... 18

Before using the system ...................................................18

Recommended PC Requirements ................................18

Accessing the LG IP device ..............................................19

LG Smart Web Viewer Overview ....................................20

Confi guring the LG IP camera ........................................23

Confi guration menu overview ...........................24

System settings ........................................................25

Audio & Video settings ..........................................28

Network settings .....................................................32

User settings .............................................................38

Schedule settings....................................................40

Event settings ...........................................................44

OSD Menu Setup ................................................................48

General Operation ..................................................50

Exposure settings ....................................................51

White Balance settings ..........................................53

Day/Night settings .................................................54

3D-DNR setting ........................................................55

Privacy Mask setting ..............................................56

Special menu settings ...........................................57

Reset setting .............................................................59

Troubleshooting ................................................. 60

Open source software notice ............................. 63

Specifi cation ....................................................... 66

Contents

Summary of Contents for LDW2010F

Page 1: ...OWNER S MANUAL Network Dome Camera Please read this manual carefully before operating your set and retain it for future reference MODEL LDW2010F P NO MFL62591934 ...

Page 2: ...interference unless the modifica tions are expressly approved in the instruction manual The user could lose the authority to operate this equipment if an unauthorized change or modification is made REGULATORY INFORMATION FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provi...

Page 3: ...class A product In a domestic environ ment this product may cause radio interference in which case the user may be required to take adequate measures Warning To reduce a risk of fire or electric shock do not expose this product to rain or moisture Caution This installation should be made by a qualified service person and should conform to all local codes Caution To avoid electrical shock do not op...

Page 4: ... your old appli ance will help prevent potential negative consequences for the environment and human health 4 For more detailed information about disposal of your old appliance please contact your city office waste disposal service or the shop where you pur chased the product LG Electronics hereby declares that this these product s is are in compliance with the essen tial requirements and other re...

Page 5: ...ctrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the appa ratus When a cart is used...

Page 6: ... volatile solvents such as thinners alcohol benzene and insecticides They may damage the surface finish and or impair the operation of the device Operating and storage location Avoid viewing a very bright object such as light fittings during an extended period Avoid operating or storing the unit in the following locations Extremely hot or cold places operating temperature from 10 C to 50 C however...

Page 7: ...irements 18 Accessing the LG IP device 19 LG Smart Web Viewer Overview 20 Configuring the LG IP camera 23 Configuration menu overview 24 System settings 25 Audio Video settings 28 Network settings 32 User settings 38 Schedule settings 40 Event settings 44 OSD Menu Setup 48 General Operation 50 Exposure settings 51 White Balance settings 53 Day Night settings 54 3D DNR setting 55 Privacy Mask setti...

Page 8: ...ficial to the reader Should you require any technical assistance please contact authorized service center Dual H 264 Stream for single Video Input Multi Codec H 264 MJPEG Streaming PoE Power over Ethernet Support 802 3af 2 Power DC 12 V PoE Support Audio Support G 711 G 726 Full Duplex Pre Post Alarm Support Direct NAS Writing High resolution and high sensitivity with a 6 mm Super HAD II CCD Auto ...

Page 9: ...era using the same cable as that used for network connection It eliminates the need for power outlets at the device locations and enables easier application of uninterruptible power supplies UPS b ALARM IN ALARM IN RETURN Provides physical interface for sensor ALARM OUT ALARM OUT RETURN Provides physical interface for Alarm Relay c AUDIO OUT Line Level Output Connect to an active speaker with a bu...

Page 10: ...screen Use this button to select an item or adjust the parameters DOWN button Used to move lower direction on the menu screen Use this button to select an item or adjust the parameters RIGHT button Moves the cursor to the right Used to increment the value selected in the menu The parameter changes each time this button is pressed LEFT button Moves the cursor to the left Used to decrement the value...

Page 11: ...stallation and connection The installation should be made by qualified service personnel or system installers Do not expose the power and connection cables to moisture which may cause damage to the unit Connection Overview PoE Device IEEE802 3af Connections ...

Page 12: ...ge the system con figuration or monitor the image via network After the installation check the network settings for the remote control and monitoring work Connect the IP camera to your network using a standard RJ 45 network cable as shown below Broadband Service Broadband Service Router PoE Device IEEE802 3af Connections ...

Page 13: ...t to the DC 12 V UL Listed Class 2 Power Supply only on the unit To use the PoE Power over Ethernet device Connect the PoE cable to the LAN port on the unit You must use the IEEE802 3af standard PoE device PoE Device IEEE802 3af PoE Device IEEE802 3af Note If the camera doesn t work properly after connect PoE device please check if the PoE device is supplying enough power Connections ...

Page 14: ...Input Connect the sensor device to the sensor input terminal Sensor Device BLACK GREEN ALARM OUT R ALARM OUT RETURN Relay Output Connect the alarm relay device to the relay output terminal Alarm signal is outputted at an event occurrence Alarm relay Device WHITE RED Note The Photo MOS Relay is rated for 100 mA at 20 V DC or 100 mA at 28 V AC Connections ...

Page 15: ...te Keep the microphone away from the speaker to avoid howling Mounting the camera Follow the instructions below to surface mount the camera 1 Use the installation guide template to check the mounting location Face the front of the label toward the area of interest Using the template as a guide make a hole through the ceiling Connections ...

Page 16: ...16 2 Pass the connection cable through the inner side of the ceiling 3 Install the camera mounting bracket to the ceiling Connections ...

Page 17: ...17 Connections 4 Connect the cables to the cable jacks of the camera body 5 Assemble the camera and mounting bracket Connect the unit by following step a and b ...

Page 18: ...Runtime Environment is a pre requisite for LG Smart Web Viewer program If this is missing in the PC please install the same manually from http java sun com website Version1 6 0 11 or later The Layouts and the Live view pages may differ with different OS Operating Systems and Web Browsers Care needs to be taken not to run any other applica tions when the Client Program is running as it may cause me...

Page 19: ...u After a few seconds the found LG IP devices are displayed in the IP Utility window 3 Logging in to the LG Smart Web Viewer The LG Smart Web Viewer can be used with most web browsers The recommended browser is Internet Explorer with Windows 3 1 Run the IP Utility and find the LG IP devices 3 2 When the LG IP devices appear in the IP Utility window double click IP address or right click on the sam...

Page 20: ...heck the pop up blocker If you set the pop up blocker the login window is not displayed You must allow the pop ups If you connect the LG Smart Web Viewer for the first time the Security Warning window is displayed to install the LG Smart Web Viewer pro gram You must install the LG Smart Web Viewer program for using the LG IP device If your computer or network is protected by a proxy or firewall th...

Page 21: ...k it the client connects to the server using TCP connection Click to save the current image in JPEG format on your computer 1 Click the Snapshot button and then the Snapshot window is displayed 2 Click the Save button in the Snapshot window 3 Enter the file name JPEG format and select the folder to save it 4 Click the Save button to confirm it 5 Click the Close button in the Snapshot window to clo...

Page 22: ...ew at his comfort Provides all the necessary tools for setting up the device to your requirements The user will need administrator level to do this Note If you want to exit the Configuration menu select one of the video stream in the Live view drop down list Displays the current surveillance live screen You can monitor the camera image on the live view window of the LG Smart Web Viewer Click this ...

Page 23: ...scale icon Off Configuring the LG IP camera The features and options of the LG IP camera are configured through the Configuration menu Only administrator level users have permission to access the Configuration menu Accessing the Configuration menu Click the Configuration button to display the LG Smart Web Viewer configuration window Warning The Configuration setup should be made by qualified servi...

Page 24: ...items Main Menu Sub Menu System Version Date Time Maintenance Log Report Language Audio Video Camera Stream Audio Motion detect Network Basic RTP stream TCP IP DDNS IP filtering Main Menu Sub Menu User Basic Schedule Recording schedule Recording server Event Event schedule Event server Sensor Relay ...

Page 25: ...ays the current version of Firmware Hardware Software and Web Client Date Time Time zone Set the time difference from GMT in the area where the IP device is installed Select the time zone in the area where the IP device is installed from the drop down list ...

Page 26: ...u want to synchronize the IP device s date and time with that of your computer Synchronize manually Select if you want to set the IP device s date and time manually Select the year month and date by clicking the calendar button Set hour minutes and seconds in the edit boxes Server time Server time Displays the current date and time of the IP device Save Click this button to confirm the settings Ma...

Page 27: ...ckup configuration The System settings will be restored to the uploaded configuration except network set tings and reboot the system Notes Backup and Restore can happen on IP device having the same version of firmware This feature is not intended for multi configura tions or for firmware upgrades Backup function is allowed in HTTP proto col but not in HTTPS protocol Firmware Upgrade 1 Click the Br...

Page 28: ... Click this button to display the system log information View report Click this button to display the report window of the system Language Language list Select a language for the LG Smart Web Viewer con figuration menu and information display Save Click this button to confirm the settings Audio Video settings Camera Preview You can preview the camera image on the preview window ...

Page 29: ...ll value is selected Standard Displays the video standard of the camera Hue Edit the video Hue of the camera from 0 to100 Save Click this button to confirm the settings Default Click this button to restore the IP device back to original factory settings Stream Master Slave Enable Click to activate the stream function Video codec Select the video mode Codec from the drop down list The viewer can ch...

Page 30: ...ty VBR The bit rate may vary depending on the complexity of the video to meet the selected quality CBR The video quality may vary in order to preserve a constant bit rate Stream quality If the Quality option set to VBR this option is displayed Select the stream quality from the drop down box the camera supports five types Highest High Medium Low and Lowest Bit rate If the Quality option set to CBR...

Page 31: ... IP device remains unaffected with additional changes made in the setting Audio type Select the codec when you send the audio from the microphone input con nector Audio Out Enable Enables the check box to output the audio from the speaker Save Click this button to confirm the settings Motion detect Preview You can preview the motion detection window on the preview window ...

Page 32: ...he Sensitivity options 3 Click the Save button to save the settings 4 Click the edge or coner of the window box to adjust the window size for motion detection Notes You can reset the window size Click one of the window edge or coner and drag drop to reset the motion detection area Motion detection function is available for H 264 codec Network settings Basic General MAC address Displays the MAC add...

Page 33: ...th the web port number TTL TTL This option indicates the Time To Live of multicast packets The default setting is 7 and the allowed TTL range is 1 to 255 ARP Ping Enable ARP Ping to configure IP address Check to enable ARP ping Save Click this button to confirm the settings RTP stream RTP Real time Transport Protocol is an internet protocol that allows programs to manage the real time transmission...

Page 34: ... video transmission port number used for the multicast streaming It is initially set to 8888 and you can edit this between 1025 and 65534 Audio RTP port Specify the audio port number used for the multicast stream ing It is initially set to 7777 and you can edit this between 1025 and 65534 Data RTP port Specify the VA data port number used for the multicast stream ing It is initially set to 6666 an...

Page 35: ...ed Note You should register the SMTP server on the Event server setting to set this function Statically set Select this option when you set a fixed IP address with this setting specify the IP address Subnet mask and default gateway manually IP address Enter an IP address Subnet mask Enter a subnet mask address Gateway Enter the gateway address DNS server status DNS server Enter the Primary domain ...

Page 36: ...NS provider Hostname Enter the hostname you want to use Save Click this button to confirm the settings IP filtering The access of the IP addresses in the list are allowed or denied according to the choice made in the drop down list of the Basic policy option The administrator can add up to 10 IP address entries to the list a single entry can contain multiple IP addresses The users from these IP ad...

Page 37: ...IP address 1 Click the Add button 2 Set the IP options Alias Enter the alias From Enter the start IP address for the IP filtering To Enter the end IP address for the IP filtering Note If you want to deny or to allow a range of IP addresses enter the start IP address to From and the end IP address to To You can also add an IP address by entering the IP address to From and To 3 Click the Save button...

Page 38: ...ith various access rights 1 Click the Add button User setting dia log is displayed 2 Enter the new User ID and Password Should have a minimum of 4 charac ters and preferably a combination of alphanumeric 3 To confirm the password retype the password that you typed in the Password box 4 Select the authority drop down list to provide the access rights to each user and then click the Save to confirm ...

Page 39: ...button 2 Change the Password or Authority then click the Save button to confirm your selection Delete the registered user 1 Choose the user ID you want to delete 2 Click the Remove button Note The default administrator user ID admin is permanent and cannot be deleted Anonymous Enable anonymous login Check the box to enable anonymous user login allows the user access for only view ing the live stre...

Page 40: ...1 30 MEDIUM Up to 2 MJPEG D1 15 MEDIUM Up to 10 Note Preview window of the IP device setting and preset setting are affected by this setting Save Click this button to confirm the settings Schedule settings Recording schedule This IP device provides video monitoring recording and event management functions Users can record video con tinuously on schedule on alarm and or on motion detect ...

Page 41: ...early this option is displayed Schedule duration If the Repeat type option set to Monthly or Yearly this option is displayed 4 Set the Activation Time parameters 24h clock for the event NONE No scheduled recording CONTINUITY Recording starts automati cally from the preset time Motion Detect Recording starts auto matically when the motion is detected within a designated time SENSOR Recording starts...

Page 42: ...ding mode or the sensor event recording mode 5 Click the Save button to confirm the set tings To edit the Recording Schedule 1 Choose the particular schedule in the Total schedule list that needs to be edited 2 Click the Edit button You can check or edit the recording schedule options To activate the Recording Schedule 1 Set the Stream option This would give an option to set either the Master stre...

Page 43: ...gram Disk full notification of recording server Control relay Marks up to activate the alarm Alarm is activated when the Recording Server is full and has no place to record SMTP server Select the SMTP server address Sends an e mail when the Recording Server has no further place to record Note You should register the SMTP server on the Event server setting to set this function Save Click this butto...

Page 44: ...isplayed 2 Set the options Trigger Displays the selected trig ger event Time Sets the weekday Start Finish Pre alarm Post alarm and Ignore interval time options Action Selects the options This occurs when the event runs FTP server SMTP server Uploading of images to an FTP server or e mail notifica tion Control relay The relay is acti vated or deactivated Stream Selects the stream of the connected ...

Page 45: ... has been recorded for an external event is sent to the FTP server To add the FTP server 1 Click the Add button FTP server set ting window is displayed 2 Set the FTP server options Alias Type the FTP Server name to upload the image files Address Enter the FTP server s IP address Port Enter the port number The default FTP port is 21 User ID Type the user name for the Folder shared in the FTP server...

Page 46: ...image of the event is captured and an e mail with the image file attached is sent to the specified mail address To add the SMTP server 1 Click the Add button SMTP server set ting window is displayed 2 Set the SMTP server options Alias Enter the SMTP server name User ID Enter the user ID of the SMTP server This would be the one who owns the mail account Password Enter the password This password of ...

Page 47: ...lect Test to test the SMTP server 3 Click the Save button to confirm the settings To edit the SMTP server 1 Choose the SMTP server in the SMTP server list 2 Click the Edit button You can check or edit the SMTP server options To delete the SMTP server 1 Choose the SMTP server in the SMTP server list 2 Click the Remove button Sensor Relay Sensor Enable Marks up when you want to activate the sensor A...

Page 48: ...ettings OSD Menu Setup The following table shows the list of menu items and op tions You can adapt the camera to your requirements by setting up the respective items in these menus Main Menu Sub Menu Contents EXPOSURE ELC BACKLIGHT OFF BLC HSBLC BRIGHTNESS 0 to 100 AGC OFF LOW MIDDLE HIGH SHUTTER X512 X2 AUTO OFF A FLK 1 160 1 90 000 SENS UP OFF AUTO EXIT RET TOP END ...

Page 49: ...100 to 100 EXIT RET TOP END DAY NIGHT AUTO LEVEL LOW MIDDLE HIGH DWELL TIME 5 10 15 30 60 SEC EXIT RET TOP END DAY NIGHT Main Menu Sub Menu Contents 3D DNR OFF LOW MIDDLE HIGH PRIVACY OFF ON MASK NUMBER AREA 1 to AREA8 DISPLAY ON OFF COLOR GRAY WHITE BLACK HEIGHT 4 to 100 WIDTH 4 to 100 MOVE Y 2 to 98 MOVE X 2 to 98 EXIT RET TOP END ...

Page 50: ...language can be different depending on the model EXIT RET TOP END RESET CAMERA REBOOT FACTORY RESET EXIT EXIT General Operation 1 Click the OSD control button in the LG Smart Web Viewer 2 Click button on the OSD control window The camera setting menu appears on the live view window 3 Use or button to select an option then click button Submenu appears 4 Use or button to select a submenu option 5 Us...

Page 51: ...enu screen button Used to move lower direction on the menu screen button Used to increment the value selected in the menu button Used to decrement the value selected in the menu button Executes selections and displays a sub menu for an item with the mark Exposure settings You can set the exposure options using the EXPOSURE menu 1 Select EXPOSURE option on the CAMERA SETTING menu 2 Press SET button...

Page 52: ... to select a gray scale GRAYyD GRAYyBLACK USER SCALE Use or button to select a bright level 5 level MASK Use or button to select ON or OFF If you set the MASK to ON the mask function is activate only when the HSBLC is activated by auto mode OFF Not used BRIGHTNESS You can increase the brightness of the darkened video If you set the brightness to lower value the image is dark ened If you set the br...

Page 53: ...tivity of picture 1 Select SENS UP option on the EXPOSURE menu 2 Use or button to select mode AUTO Adjust the sensitivity of the picture auto matically SENS UP LIMIT Use or button to set the SENS UP limit x2 x128 EXIT Select a mode and click button to exit the menu OFF Not used Note If you set to one of the SHUTTER options except AUTO on the SHUTTER menu or AGC to OFF the SENS UP set ting is not a...

Page 54: ...If you select the AWC b PUSH mode you will be able to set up the White Balance automatically using button MANUAL You can set the white balance options manually COLOR TEMP Use or button to select a function INDOOR The color temperature range for the proper white balance is approxi mately 3 200 K OUTDOOR The color temperature range for the proper white balance is approxi mately 5 100 K RED Set the d...

Page 55: ...OWyMIDDLEyHIGH DWELL TIME Use or button to select a dwell time 5 10 15 30 or 60 SEC DAY Color mode enabled NIGHT Black and white mode enabled 3D DNR setting 1 Select 3D DNR option If pictures are not clear due to noise this option would reduce the noise of picture 2 Use or button to select a option OFFyLOWyMIDDLEyHIGH Notes If you set the AGC to OFF on the EXPOSURE menu the 3D DNR function is not ...

Page 56: ...he live window 5 Use or button to select the color of the mask zone box on the COLOR option 6 Use or button to select an option then use or button to adjust the option HEIGHT Enlarge or decrease the vertical size of the mask zone box WIDTH Enlarge or decrease the horizontal size of the mask zone box MOVE Y Moves vertical position of the mask zone box MOVE X Moves horizontal position of the mask zo...

Page 57: ...to enlarge the screen PAN Use or button to move the screen left or right TILT Use or button to move the screen up or down D EFFECT Digital effect You can select the digital effect 1 Select D EFFECT option on the SPECIAL menu 2 Use or button to select a digital effect V FLIP Flip the picture vertically MIRROR Turn on the mirror effect ROTATE Rotate the picture 180 OFF Turn off the digital effect SH...

Page 58: ...isplayed picture to gray scale or color 1 Select COLOR option on the SPECIAL menu 2 Use or button to change a color effect ON To display the picture with color OFF To display the picture with grayscale USER TITLE You can use the camera identification to assign a number and character to the camera 0 to 9 A to Z a to z To disappear the user title select OFF 1 Select USER TITLE option on the SPECIAL ...

Page 59: ... for the camera setup menu and OSD information display Reset setting 1 Select RESET option 2 Click button and the RESET menu appears 3 Use or button to select option CAMERA REBOOT Reboot the camera system FACTORY RESET Clear certain settings and infor mation and return to factory default settings 4 Click button to confirm your selection ...

Page 60: ...e required help 3 Request timed out Indicates that the IP is free as it is not used by anyone and the network device can obtain this IP Conflicts The other device may use th same IP address with the LG IP device Refer Ping your camera to check the conflict and then contact the system administrator for the required help Cannot access the camera from browser Reconnect the network camera with power a...

Page 61: ...utton for more than 3 seconds to restore default settings After the factory settings login using the default user name and password Video Streaming problems If the video streaming does not start on the Web client as per the indication install the latest version of JRE Java Runtime Environment on your computer When Windows IE browsers are used always take care to allow pop ups check this option bef...

Page 62: ...y be noisy if you are using the cam era in a very low light environment or the bit rate quality is set to very low values Provide higher values for quality and support the surrounding environment with enough light Audio condition The client computer that is interacting with the cam era needs to have a sound card that is functional to support speaker and microphone The sound card needs to be checke...

Page 63: ... performing such distribution such as the cost of media shipping and han dling upon e mail request to LG Electronics at opensource lge com This offer is valid for a period of three 3 years from the date of the distribution of this product by LG Electronics You can obtain a copy of the GPL LGPL licenses from http www gnu org licenses old licenses gpl 2 0 html and http www gnu org licenses old licen...

Page 64: ...l2 Copyright 1998 2003 Daniel Veillard lighttpd Copyright 2004 Jan Kneschke incre mental ntpdate Copyright David L Mills 1992 2006 OpenSSL cryptographic software written by Eric Young eay cryptsoft com software written by Tim Hudson tjh crypt soft com software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org PHP software freely available from http www php net so...

Page 65: ...hts to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVEN...

Page 66: ...IDDLE HIGH Exposure ELC Electric Shutter 1 50 1 90 000 PAL 1 60 1 90 000 NTSC Day Night Digital Day and Night Auto Day Night Sense Up AUTO OFF Min Illumination Color 0 3 lx Sens up Off B W 0 00006 lx Sens up On Resolution 540 TV Lines White Balance ATW AWC Manual Backlight Compensation BLC HSBLC OFF 3D DNR OFF Low Middle High Privacy Masking 8 Zone Digital Zoom X8 ...

Page 67: ...ompression H 264 Basic Profile MJPEG Dual Stream Audio Full Duplex Line level input output Audio Compression G 726 G 711 A law u law Sensor Relay 1 digital input 1 relay output Event Detection Sensor In Motion detect Event Notification Relay SMTP FTP ID Password Multi level user ID password Admin Power Normal Customer Encryption HTTPS SSL TLS Physical Layer 10 100 base TX Ethernet Specification ...

Page 68: ...P NTP ARP ICMP DDNS LG IP support Dynamic Static Private IP Users Unicast 10 Streams 50 user registration Operation Temp Humidity 10 ºC to 50 ºC 0 RH to 80 RH Power Source PoE DC 12 V 10 1 A or above Power Consumption About 4 2 W DC About 5 7 W PoE Dimension ØxH 122 Ø X 102 mm Weight 415 g ...

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