26
TROUBLESHOOTING
Cooling
Problem
Possible
Solutions
Interior
moisture
buildup.
Doors are opened often or for
long periods of time.
•
When the doors are opened often or for
long periods of time, warm, humid air
enters the compartment. This raises the
temperature and moisture level within
the compartment. To lessen the effect,
reduce the frequency and duration of door
openings.
Doors are not closed correctly.
•
See the “Doors will not close correctly or
pop open” section.
Weather is humid.
•
Humid weather allows additional moisture
to enter the compartments when the doors
are opened leading to condensation or
frost. Maintaining a reasonable level of
humidity in the home will help to control
the amount of moisture that can enter the
compartments.
Defrost cycle recently completed.
•
During the defrost cycle, the temperature
of each compartment may rise slightly
and condensation may form on the back
wall. Wait 30 minutes and confirm that the
proper temperature has been restored
once the defrost cycle has completed.
Food is not packaged correctly.
•
Food stored uncovered or unwrapped,
and damp containers can lead to moisture
accumulation within each compartment.
Wipe all containers dry and store food in
sealed packaging to prevent condensation
and frost.
Food is
freezing in the
refrigerator
compartment.
Food with high water content was
placed near an air vent.
•
Rearrange items with high water content
away from air vents.
Refrigerator temperature control
is set incorrectly.
•
If the temperature is too cold, adjust the
control one increment at a time and wait for
the temperature to stabilize. Refer to the
Control Panel section for more information.
Refrigerator is installed in a cold
location.
•
When the refrigerator is operated in
temperature below 41°F (5°C), food can
freeze in the refrigerator compartment.
The refrigerator should not be operated in
temperature below 55°F (13°C).
Refrigerator
or Freezer
section is too
warm.
Refrigerator was recently
installed.
•
It may take up to 24 hours for each
compartment to reach the desired
temperature.
The air vents are blocked. Cold
air circulates from the freezer to
the fresh food section and back
again through air vents in the wall
dividing the two sections.
•
Locate air vents by using your hand to
sense airflow and move all packages that
block vents and restrict airflow. Rearrange
items to allow air to flow throughout the
compartment.
