Error Message
Description
Login information
incorrect. Try again
When setting up Email
account, an incorrect
Email address or
password has been
input. Input the correct
Email address or
password.
Network unavailable
When setting up Email
account, it cannot
access to the server
due to the abnormality
of the network. Confi rm
the network state.
Optimizing app XX
of XX .
This may take
longer depending
on apps. Please
do not remove
the battery until
complete.
This will display when
you are notifi ed of the
application formats
up to kitkat being
converted into the
Lollipop application
format. Do not remove
the battery pack before
the work is fi nished.
Anshin Remote Support
Supports on operation settings of this
cell
phone
, application usages and the connection
with peripheral devices such as a PC are
available by sharing your terminal's screen
with DOCOMO.(in Japanese only)
• This support is not available when the
docomo nano UIM card of the docomo is
not inserted, when using the international
roaming, or in the Airplane mode.
• This support is a paid service that requires
subscription.
• There are unsupported operations and settings.
• For details of this support, refer to the
DOCOMO website.
a
Call Support center for Anshin
Remote
0120-783-360
Business hours: 9:00 a.m. to 8:00
p.m., (Open all year round)
• When using this
cell phone
to call
Support center for anshin remote
support Call, from the Home screen, tap
"Apps"
"遠隔サポート (Remote support)"
"このスマートフォンから発信する (call
from this smart phone)"
.
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Appendix/Index