25
TROUBLESHOOTiNg
ENGLISH
Problem
Possible Causes
Solutions
There is
condensation
inside the
appliance or on
the bottom of
the vegetable
drawer cover.
Did you store hot food
without cooling it first?
Cool the hot food first before putting it inside
the fridge or freezer.
Did you leave the appliance
door open?
Although the condensation will disappear soon
after you close the appliance door, you can
wipe it with a dry cloth.
Do you open and close the
appliance door frequently?
Condensation can form due to the
temperature difference from the outside.
Wipe out the dampness with a dry cloth.
Did you put warm or moist
food inside without sealing it
in a container?
Store food in a covered or sealed container.
Frost is formed
in the
compartment
set to Freeze.
Doors may not be closed
properly?
Check if the food item inside the appliance is
blocking the door and make sure that the door
is tightly closed.
Did you store hot food
without cooling it first?
Cool the hot food first before putting it inside
the fridge or freezer.
Is the air entry or exit of the
freezer blocked?
Make sure that air entry or exit is not blocked
so that the air can circulate inside.
Is the freezer overfilled?
Maintain an appropriate space between items.
Frost or
condensation
has formed
inside or outside
the appliance.
Did you open and close the
appliance door frequently or
is the appliance door
improperly closed?
Frosts or condensation can form if the outside
air penetrates inside the appliance.
Is the installation environment
humid?
Condensation can appear on the exterior of
the appliance if the installation area is too
humid or on a humid day such as a rainy day.
Wipe off any moisture with a dry cloth.
The appliance is
noisy and
generates
abnormal
sounds.
Is the appliance installed on a
weak floor or improperly
leveled?
Install the appliance on a solid and flat area.
Does the rear of the appliance
touch the wall?
Adjust the installation position to allow enough
clearance around the appliance.
Are objects scattered behind
the appliance?
Remove the scattered objects from behind
the appliance.
Is there an object on top of
the appliance?
Remove the object on top of the appliance.
The side or front
of the appliance
is warm.
There are anti condensation
pipes fitted to these areas of
the appliance to reduce
condensation forming from
around the door area.
The heat releasing pipe to prevent
condensation is installed on the front and side
of the appliance. You may feel it particularly
hot right after the appliance is installed or
during the summer. You can be assured that
this is not a problem and is quite normal.
