18
SMART FUNCTiONS
ENGLISH
SMART FUNCTIONS
Using LG SmartThinQ
Application
Things to check before using LG
SmartThinQ
•
For appliances with the
or
logo
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
•
If the distance between the appliance
and the wireless router is too far, the
signal strength becomes weak.
It may take a long time to register or
installation may fail.
2
Turn off the
Mobile data
or
Cellular Data
on your smartphone.
•
For iPhones, turn data off by going to
Settings
→
Cellular
→
Cellular Data
.
3
Connect your smartphone to the wireless
router.
•
To verify the Wi-Fi connection, check
that
Wi-Fi
icon on the control panel is
lit.
•
The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
•
LG SmartThinQ is not responsible for
any network connection problems or any
faults, malfunctions, or errors caused by
network connection.
•
If the appliance is having trouble
connecting to the Wi-Fi network, it may
be too far from the router. Purchase a
Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
•
The Wi-Fi connection may not connect
or may be interrupted because of the
home network environment.
•
The network connection may not work
properly depending on the Internet
service provider.
•
The surrounding wireless environment
can make the wireless network service
run slowly.
•
The appliance cannot be registered due
to problems with the wireless signal
transmission. Unplug the appliance and
wait about a minute before trying again.
•
If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
•
The wireless network name (SSID)
should be a combination of English
letters and numbers.
(Do not use special characters.)
•
Smartphone user interface (UI) may vary
depending on the mobile operating
system (OS) and the manufacturer.
•
If the security protocol of the router is
set to
WEP
, you may fail to set up the
network.
Please change it to other security
protocols (
WPA2
is recommended) and
register the product again.
NOTE
