LG GR-Q24FTKHL Owner'S Manual Download Page 2

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SAFETY INSTRUCTIONS .......................................................3

IMPORTANT SAFETY INSTRUCTIONS .................................................... 3

INSTALLATION ......................................................................13

Compartments .......................................................................................... 13

Notes for Movement and Transport .......................................................... 14

Notes for Installation ................................................................................. 14

Dimensions and Clearances ..................................................................... 15

Ambient Temperature ............................................................................... 15

Removing the Door ................................................................................... 16

Refitting the Doors .................................................................................... 17

Adjusting the Height of the Door ............................................................... 17

Adjusting a Tilted Appliance ...................................................................... 19

Earth (Grounding) Construction (Optional) ............................................... 20

OPERATION ...........................................................................21

Parts and Functions .................................................................................. 21

Notes for Operation .................................................................................. 25

Control Panel ............................................................................................ 27

Extra Space (Optional) ............................................................................. 29

In & Out Basket ........................................................................................ 30

Tilting Fresh Basket .................................................................................. 30

Door Mullion ............................................................................................. 31

InstaView Function ................................................................................... 31

Door in Door (Optional) ............................................................................ 32

Moving Basket (Optional) ......................................................................... 32

Icemaker ................................................................................................... 33

Fresh Zone (Optional) .............................................................................. 34

SMART FUNCTIONS .............................................................35

Using LG SmartThinQ Application ............................................................ 35

Using Smart Diagnosis™ ......................................................................... 37

MAINTENANCE ......................................................................38

Notes for Cleaning .................................................................................... 38

Cleaning the Shelf .................................................................................... 39

Cleaning the Vegetable Box ..................................................................... 39

Cleaning the Fridge/Freezer Basket ......................................................... 40

Cleaning the Door in Door ........................................................................ 41

Cleaning the Freezer Tray/Drawer ........................................................... 42

Cleaning the Easy Icemaker ..................................................................... 42

TROUBLESHOOTING ...........................................................43

Summary of Contents for GR-Q24FTKHL

Page 1: ...NUAL FRIDGE FREEZER Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times MFL69286534 Rev 00_041818 Copyright 2018 LG Electronics Inc All Rights Reserved EN ENGLISH ...

Page 2: ... Tilted Appliance 19 Earth Grounding Construction Optional 20 OPERATION 21 Parts and Functions 21 Notes for Operation 25 Control Panel 27 Extra Space Optional 29 In Out Basket 30 Tilting Fresh Basket 30 Door Mullion 31 InstaView Function 31 Door in Door Optional 32 Moving Basket Optional 32 Icemaker 33 Fresh Zone Optional 34 SMART FUNCTIONS 35 Using LG SmartThinQ Application 35 Using Smart Diagnos...

Page 3: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 4: ...tronics customer information centre This appliance is equipped with a power cord having an equipment grounding conductor and a grounding power plug The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances If the power cord is damaged or the hole of the socket outlet is loose do not use the power cord and conta...

Page 5: ...power plug of the appliance Be careful not to point the power plug up or let the appliance lean against the power plug Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind or rain or temperatures below freezing...

Page 6: ...ance disconnect power plug and contact an LG Electronics customer information centre Do not place hands or metallic objects inside the area emitting the cold air cover or heat releasing grille on the back Do not apply excessive force or impact to the back cover of the appliance Do not put animals such as pets into the appliance Be careful of nearby children when you open or close the appliance doo...

Page 7: ...ontact an LG Electronics customer information centre if you detect a strange sound odour or smoke coming from the appliance Fill with potable water only into icemaker or dispenser water tank Maintenance Disconnect the power cord before cleaning the appliance or replacing the inside lamp where fitted Securely plug the power plug in the socket outlet after completely removing any moisture and dust N...

Page 8: ...gasket while leaving the shelves and baskets in place and keep children away from the appliance Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Technical Safety Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use electrical appliances inside the food ...

Page 9: ...ble gas air mixture if a leak in the refrigerating circuit occurs the size of the room in which the appliance is used should correspond to the amount of refrigerant used The room must be 1 m in size for every 8 g of R600a refrigerant inside the appliance The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance Never start up an appliance show...

Page 10: ...ted drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with wet hands as this may result in injury Do not place heavy objects on top of the door in door Do not use the door in door as a chopping board and ensure ...

Page 11: ...xposed to sudden temperature changes Never eat frozen foods immediately after they have been taken out in the freezer compartment Do not insert your hands into the mechanical part of the automatic icemaker such as the ice bin or the ice dispenser Do not use a thin crystal cup or chinaware when dispensing Do not remove the cover of the automatic icemaker Touching any mechanical part of the automati...

Page 12: ...t from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage Connect the water supply line for plumbed models only to a potable water source only Otherwise impurities in the water may cause illness ...

Page 13: ... INSTALLATION EN Compartments Spanner Type 1 Spanner Type 2 Owner s Manual Egg Box Optional Ring Sheet Cleaning Cloth Optional The appearance or components of the appliance may differ from model to model ...

Page 14: ...d back on again Notes for Installation Install the appliance on a solid and flat area If the appliance is installed on an uneven floor it can cause vibration and noise causing the appliance to fall resulting in injury It could also cause the doors not to close correctly and introduce moisture inside the unit during operation If the appliance front or rear is not level adjust the front feet so that...

Page 15: ...de the fridge compartment Ambient Temperature The appliance is designed to operate within a limited range of ambient temperatures depending on the climate zone Do not use the appliance at a temperature exceeding the limit The internal temperature could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the ...

Page 16: ...Rotate the hinge lever counterclockwise Lift the top hinge free of the hinge lever latch Hinge lever latch CAUTION When removing the upper hinge be sure to support the door as it will fall forwards It is recommended that two or more people carry out the door removal and refitting When lifting the hinge free of the latch be careful that the door does not fall forward Place the door inside facing up...

Page 17: ...e Doors Mount the doors in the reverse sequence of their removal once the appliance has been passed through all access doors Adjusting the Height of the Door If the door is too low lift the door up and screw on a door hinge bolt in the manner shown below using a spanner and a pair of long nose pliers Adjusting the Fridge Door Left Door Open the fridge door and use the spanner type 1 to rotate the ...

Page 18: ... Spanner Keeper nut Adjustment hinge pin 1 Loosen the keeper nut by rotating it counterclockwise using a 19 mm spanner To loosen the nut 2 Adjust the difference in the height of the appliance door by rotating the adjustment hinge pin clockwise or counterclockwise with an 8 mm spanner Up Down 3 After adjusting the difference in the height of the appliance door fasten the keeper nut by rotating it c...

Page 19: ...or backward use the spanner type 2 to rotate the adjustment nut Adjustment nut Door Up Door Down Height difference Spanner Open the door and use the supplied spanner type 2 to adjust the level of the lower side using the nut on the adjustable round foot as per the below diagram ...

Page 20: ...e Consult with your retailer Earth grounding construction Applicable to some models only It is recommended to install the earth to prevent electric shock in case of electricity leakage About connection Connect the earth line to the earth wire assembly screw on the back of the refrigerator Do not connect the earth wire to the following locations Gas pipe It can cause an explosion and can be flammab...

Page 21: ... and fridge temperatures InstaView Door in Door The InstaView Door in Door compartment allows for easy access to commonly used food items Door in Door Lever This lever opens Door in Door The appearance or components of the appliance may differ from model to model 1 2 3 ...

Page 22: ...e appliance light up when you open the door Hygiene Fresh This function minimizes bacteria and odor inside the appliance Fridge Shelf This is where refrigerated foods and other items are stored The shelf height can be adjusted by inserting the shelf in another groove of different height Store the foods with higher moisture content at the front of the shelf The actual number of shelves will differ ...

Page 23: ...ks and sauce containers are stored In Out Basket This is where cooking condiments can be stored If necessary the in out basket may be taken out separately Tilting Fresh Basket This is where fresh vegetables that should be eaten soon can be stored Dairy Basket This is where dairy foods such as butter and cheese can be stored Door in Door Optional This is where foods which are taken out frequently s...

Page 24: ...pe 2 This is where ice is manually produced and stored Fresh Zone Optional This compartment is designed to be able to store fresh food for a long time without the odour mixing with other stored food Put food in the fresh zone and keep the lid tightly closed Freezer Tray This is where frozen foods such as meat fish and ice cream can be stored The sliding trays allow easy access and convenience of u...

Page 25: ...om growing in the appliance Suggestion for Energy Saving Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or frost When storing food in the freezer compartment set the freezer temperature lower than the temperature indicated on the appliance Do not set the ...

Page 26: ...emperature for the food to be stored correctly Always keep the appliance clean If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid opening the doors while ...

Page 27: ...rature This sets the freezer target temperature Hygiene Fresh This sets the Hygiene Fresh function Express Freeze This sets Express Freeze functions Wi Fi This sets the appliance to connect to your home s Wi Fi network Lock This locks the buttons on the control panel 1 2 3 4 5 The actual control panel may differ from model to model ...

Page 28: ...zer from 24 C to 16 C The actual inner temperature varies depending on the food status as the indicated setting temperature is a target temperature not actual temperature within the appliance NOTE The default temperature setting may vary depending on the appliance Wait until two or three hours have passed after connecting the appliance to the outlet before storing food in the appliance The applian...

Page 29: ... enabled and disabled in turn each time you press the button If you press a button other than lock when the lock is set the button will not function When you press a button other than lock when the lock is set the Lock Unlock icon on the control panel will flash 3 times To change a setting first press the Lock button for three seconds to disable the function Extra Space Optional Store small food i...

Page 30: ... carrier NOTE This basket must only be used for items stored in the fridge Do not place near any heat sources Tilting Fresh Basket This is ideal for storing vegetables that must be eaten soon 1 To open press the latch and gently pull the basket back 2 To close push the basket in until a click sound is heard To avoid damaging the drawer do not overload it or apply excessive force when opening or cl...

Page 31: ...n frequently used items like beverages and snacks without opening the refrigerator door 1 Knock twice on the glass to turn the LED light inside the Door in Door on or off 2 The LED light turns off automatically after ten seconds The InstaView Door in Door function is disabled when the right refrigerator door and the left freezer door are open for two seconds after closing the door and when the ice...

Page 32: ...emove all items from the moving basket before moving it up or down Adjusting the moving basket allows taller food items to be stored more conveniently 1 To raise the moving basket hold the basket in the centre and push the basket up until it clicks into place 2 To lower moving basket press up to release the levers at the side of the basket and lower the basket until it clicks into place CAUTION To...

Page 33: ...k into the easy icemaker 2 Water tank Ice tray Ice storage bin Take out the empty ice tray fill it with water to the water level line and carefully push it back in to avoid spilling the water Water level line NOTE Ensure that it is slowly pushed all the way back in before gently closing the freezer door CAUTION It is normal for the water tank to have some ice in it Remove any ice from it when refi...

Page 34: ...when it has ice in it The maximum capacity of the ice storage bin is 3 ice trays full of ice Do not store ice that is not completely frozen Be careful not to twist the ice maker with force since it can break Do not freeze the ice in the ice storage bin This could break it and cause appliance damage or injury Icemaker Type 2 1 To make ice fill the ice tray with water and insert it into its position...

Page 35: ...ngth The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surrounding wireless environment can make the wireless network service run slowly The appliance cannot be registered due to problems with the wireless signal transmission Unplug the appliance and wait abo...

Page 36: ...ering the Appliance or Registering Another User Press and hold the Wi Fi button for 3 seconds to temporarily turn it off Run the LG SmartThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds Wi Fi icon will be turned off Open Source Software Notice Information To obtain the source ...

Page 37: ...e data transfer is complete the service agent will explain the result of the Smart Diagnosis NOTE Position the phone so that its microphone is aligned with the speaker hole The Smart Diagnosis sound is generated after around three seconds Hold the phone to the upper right speaker hole and wait while the data is transmitted Do not take the phone off the speaker hole while the data is transmitted Th...

Page 38: ... Blocked air vents can cause fire or appliance damage Waxing external painted metal surfaces helps provide rust protection Do not wax plastic parts Wax painted metal surfaces at least twice a year using appliance wax or auto paste wax Apply wax with a clean soft cloth When cleaning the inside or outside of the appliance do not wipe it with a rough brush toothpaste or flammable materials Do not use...

Page 39: ...front of the shelf so that the hooks into the holes Cleaning the Vegetable Box Removing the Vegetable Box Type1 1 Open the fridge door and take all the shelves out from the fridge compartment 2 Lift the vegetable box with both hands and make space in the back by pulling it toward you 2 3 Grab the back side with one hand to lift the vegetable box and at this time take it out tilted at an angle Refi...

Page 40: ...ve it by pulling it out 4 Tilt the cover slightly and support it with both hands while pulling it out Refitting the Vegetable Drawer Insert the bottom of the vegetable drawer into its original position and gently push it back in while lowering it Cleaning the Fridge Freezer Basket Removing and Refitting the Fridge Freezer Basket To remove the basket hold the basket with both hands and slightly lif...

Page 41: ...the top position 4 Lift and remove the moving basket from the case after removing the screws from each of the side rails Refitting the Case from the Door in Door Mount them in the reverse order of the removal process Removing the Fridge Basket from the Door in Door Hold both ends of the basket and lift up the front part of the basket Refitting the Fridge Basket from the Door in Door Mount them in ...

Page 42: ... or personal injury Always open the freezer doors completely before removing or assembling the trays and drawers Refitting the Freezer Tray Drawer Mount them in the reverse order of the removal process Cleaning the Easy Icemaker Removing the Easy Icemaker 1 Hold both ends of the easy icemaker basket on the upper part of the easy icemaker and pull it upward to remove it 2 Hold both ends of the ice ...

Page 43: ...ace between food Are the appliance doors completely closed Completely close the door and make sure that stored food is not obstructing in the door Is there enough space around the appliance Adjust the installation position to make enough space around the appliance The appliance contains a bad smell Is the fridge or freezer temperature set to Warm Set the fridge or freezer temperature to Medium Did...

Page 44: ...oor within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front leveling legs extended appliance level and doors aligned Once the door baskets are filled the doors may become misaligned preventing th...

Page 45: ...from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frost has formed in the freezer compartment Doors may not be closed properly Check if the food item inside the appliance is blocking the door and make sure that the door is tightly closed Did you store hot food without cooling i...

Page 46: ...w enough clearance around the appliance Are objects scattered behind the appliance Remove the scattered objects from behind the appliance Is there an object on top of the appliance Remove the object on top of the appliance The side or front of the appliance is warm There are anti condensation pipes fitted to these areas of the appliance to reduce condensation forming from around the door area The ...

Page 47: ...linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flo...

Page 48: ... set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The...

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