37
TROUBLESHOOTING
ENGLISH
Noises You Might Hear
OE
WATER OUTLET ERROR
Drain hose is kinked or clogged. Water in the appliance does not drain
or drains slowly.
• Clean and straighten the drain hose.
The drain filter is clogged.
• Check and clean the drain filter.
dE
dE1
dEz
dE4
DOOR ERROR
Door sensor malfunctions.
• Please call LG service centre. You can find your local LG service centre
phone number in the warranty card.
tE
CONTROL ERROR
This is a control error.
• Unplug the power plug and call for service.
LE
MOTOR LOCKED ERROR
Over load in motor.
• Let the appliance wait for 30 minutes until the motor is cooled down and
then, restart the cycle.
FE
OVERFLOW ERROR
Water overfills due to a possible faulty water valve.
• Close the water tap. Unplug the power plug. Call for service.
PE
PRESSURE SENSOR
ERROR
Water level sensor malfunctions.
• Close the water tap. Unplug the power plug. Call for service.
vs
VIBRATION SENSOR
ERROR
Vibration sensor malfunctions.
• Call for service.
FF
FROZEN FAILURE
Is supply/drain hose or drain pump frozen?
• Supply warm water into the drum in order to unfreeze the drain hose and
the drain pump. Cover the supply hose with wet and warm towel.
AE
WATER LEAKAGE
Water leaks.
• Call for service.
PF
POWER FAILURE
Power failure or inadequate electrical service may have occurred during
operation.
• Press the
Start/Pause
button to restart the cycle.
Symptoms
Possible Cause & Solution
Rattling and clanking
noise
Foreign objects, such as keys, coins, or safety pins may be in the drum.
• Stop the appliance, check the drum for foreign objects. If the noise
continues after the appliance is restarted, call for service.
Symptoms
Possible Cause & Solution
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