69
TROUBLESHOOTING
ENGLISH
Performance
Appliance does
not drain water.
Kinked drain hose.
• Ensure that the drain hose is not kinked.
Drain located higher than 1 m above the floor.
• Make sure that the drain hose is no higher than 1 m above
the bottom of the appliance.
Detergent is not
dispensed
completely or not
dispensed at all.
Too much detergent is used.
• Follow the guidelines provided by the detergent
manufacturer.
Drain Pump Filter may be blocked.
• Clean the Drain filter.
Cycle time is
longer than usual.
The load is too small.
• Add more items to allow the appliance to balance the loads.
Heavy articles are mixed with lighter items.
• Always try to wash articles with similar weight in order to
allow the appliance to evenly distribute the weight of the
load for spinning.
The load is out of balance.
• Manually redistribute the load if articles have become
tangled.
Cycle end is
delayed
Unbalance is detected or suds removing programme is
on.
• This is normal. The time remaining shown on the display is
only an estimated duration. Actual time may vary.
Symptoms
Possible Cause & Solution
Poor stain
removal
Previously set stains.
• Articles that have been previously washed may have stains
which have been set. These stains may be difficult to
remove and may require hand washing or pre-treating to
aid in stain removal.
Symptoms
Possible Cause & Solution
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