Troubleshooting
Trouble
shoo
ting
6
6
Troubleshooting
Troubleshooting
Symtom
Cause & Solution
The Power does not
turned on.
Plug the power cord into the wall outlet securely.
The battery is discharged. Recharge the battery.
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•
The unit does not start
playback.
Insert a playable disc. (Check the disc type, color system, and
regional code.)
Place the disc with the playback side down.
Place the disc on the disc tray correctly inside the guide.
Clean the disc.
Cancel the Rating function or change the rating level.
•
•
•
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•
There is no picture.
Select the appropriate video input mode on the TV so the
picture from the unit appears on the TV screen.
Connect the video connection securely.
•
•
There is no sound or the
sound is distorted.
Connect the audio connection securely.
The unit is in scan, slow motion, or pause mode.
The sound volume is low.
•
•
•
The angle cannot be
changed.
Multi-angles are not recorded on the DVD Video being
played.
•
Cannot play video, photo
or audio files.
The files are not recorded in a format that the unit can play.
The unit does not support the codec of the video file.
•
•
Cannot view the TV
Program.
The antenna signal strength may be low. Check the signal
strength and adjust the antenna location and direction.
•
The remote control does
not work properly.
The remote control is not pointed at the remote sensor of
the unit.
The remote control is too far from the unit.
There is an obstacle in the path of the remote control and
the unit.
The batteries in the remote control are exhausted.
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DP571M-N_Event_OM_Eng.indd 37
5/18/10 9:26:20 AM
