LG Aurora Black 128GB User Manual Download Page 175

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CUSTOMER CARE

Summary of Contents for Aurora Black 128GB

Page 2: ... not meant for re sale to any unauthorized agencies scrap dealer kabariwalah c The product is not meant for mixing into household waste stream d Do not keep any replaced spare part s from the product in exposed area 3 Any disposal through unauthorized agencies person will attract action under Environment Protection Act 1986 4 This product is complied with the requirement of Hazardous Substances as...

Page 3: ...ider Modifying the device s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss Such actions will violate your LG licence agreement and void your warranty Some content and illustrations may differ from your device depending on the area service provider software version or OS version and are subject to change without prior n...

Page 4: ...user guide Instructional notices WARNING Situations that could cause injury to the user and third parties CAUTION Situations that may cause minor injury or damage to the device NOTE Notices or additional information ...

Page 5: ...isplay 42 Quick Help 42 Notes on Water Resistant Properties 02 Basic Functions 46 Product components and accessories 47 Parts overview 50 Turning the power on or off 51 Installing the SIM card 53 Inserting the memory card 54 Removing the memory card 54 Battery 57 Touch screen 60 Home screen 69 Screen lock 73 Memory card encryption 74 Taking screenshots 74 Entering text 80 Content sharing 82 Do not...

Page 6: ...9 LG Mobile Switch 129 Downloads 130 SmartWorld 131 RemoteCall Service 131 Cell Broadcast 131 Chrome 132 Google apps 04 Settings 135 Settings 135 Network 147 Sound 148 Display 150 General 05 Appendix 161 LG Language Settings 161 LG Bridge 162 Phone software update 164 Anti Theft Guide 165 Open Source Software Notice Information 165 Regulatory information RegulationID number E labeling etc 165 Trad...

Page 7: ...conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands While there may be differences between the SAR levels of various LG device models they are all designed to meet the relevant guidelines for exposure to radio waves The SAR limit recommended by the International Commission on Non Ionizing Radiation Protection ICNIRP is ...

Page 8: ...subject this unit to mechanical vibration or shock Switch off the device in any area where you are required to by special regulations For example do not use your device in hospitals as it may affect sensitive medical equipment Do not handle the device with wet hands while it is being charged It may cause an electric shock and can seriously damage your device Do not charge a handset near flammable ...

Page 9: ... your wet device changes the colour of the product label inside your device Damage to your device as a result of exposure to liquid is not covered under your warranty Efficient device operation Electronics devices All devices may receive interference which could affect performance Do not use your device near medical equipment without requesting permission Please consult your doctor to determine if...

Page 10: ...ces in the area when you drive Do not use a hand held device while driving Give full attention to driving Pull off the road and park before making or answering a call if driving conditions so require RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment When your vehicle is equipped with an air bag do not obstruct with installed or portable wireless ...

Page 11: ... loss Glass Parts Some parts of your device are made of glass This glass could break if your device is dropped on a hard surface or receives a substantial impact If the glass breaks do not touch or attempt to remove it Stop using your device until the glass is replaced by an authorised service provider Blasting area Do not use the device where blasting is in progress Observe restrictions and follo...

Page 12: ... to select Emergency dialer or Emergency Contacts Battery information and care You do not need to completely discharge the battery before recharging Unlike other battery systems there is no memory effect that could compromise the battery s performance Use only LG batteries and chargers LG chargers are designed to maximise the battery life Do not disassemble or short circuit the battery Keep the me...

Page 13: ...ing the device LG is not responsible for any data loss Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information Read the permission screen carefully while downloading applications Be cautious using the applications that have access to multiple functions or to your personal information Check your personal accounts regularly If yo...

Page 14: ...Custom designed Features 01 ...

Page 15: ... record videos with a wider range than your actual field of vision by using the wide angle on the front and rear camera Tap then tap or to switch between the standard and wide angle Front camera Rear camera Wide angle Standard angle Wide angle Standard angle See Starting the camera for details ...

Page 16: ...es the object when taking a photo or recording a video 1 Tap then tap AI CAM 2 When the object is recognized the best effect for the scene is applied To apply other effects tap the scene icon Portrait pets foods sunrise sunset scenery city view or flowers can be recognized automatically Portrait Sunset Scenery ...

Page 17: ...ovie like video 1 Tap then tap MODE Cine Video 2 Tap to record a video Record a video by selecting the point zoom feature to zoom in out around a specific desired area Select an effect to apply to the recording You can also adjust the vignette and strength for each Cine effect This feature cannot be changed after you have started recording The Point zoom feature supports a zoom speed of up to 3x T...

Page 18: ...oto This feature is available only in Manual camera mode You can add more scenes by tapping and downloading the Graphy app from the Play Store You may be charged for data usage depending on your pricing plan Tracking focus while using the camera You can track and maintain focus on an object while taking photos or recording videos 1 Tap then tap Tracking focus 2 Before recording a video or taking a...

Page 19: ...imitation Resolution is set as UHD 16 9 FPS limitation FPS is set as 60 FPS Steady recording You can use the Steady recording feature to minimise motion blur while recording a video Tap then tap Steady recording See Starting the camera for details This feature is available only in specific modes Hi Fi video recording You can record a high quality video with Hi Fi sound Tap then tap MODE Manual Hi ...

Page 20: ... use the floating button at the lower part of the Gallery app screen in landscape mode After dragging the button upwards release it when you reach the button to return to the Home screen You can drag the button to the left or right to move the floating button as desired ...

Page 21: ...picture preview tap 2 When the icon related with the date or location where you took the photo appears touch the screen You can view the photos related with the date or location where you chose Tap to access additional options Making a GIF You can create a GIF file from the Gallery 1 While viewing an album tap Create GIF ...

Page 22: ...e order 3 Tap SAVE A maximum of 100 images can be used to create a GIF file Making a collage You can make a collage from the associated content 1 While viewing an album tap Make collage 2 Select the desired images to add to the a collage and then tap NEXT Select the desired layout from the bottom of the screen 3 Tap MAKE A maximum of 9 images can be used to create a collage ...

Page 23: ...n effects and order or add date and your signature and then tap SAVE Select the video theme To download the theme tap Add background music or adjust the playback time To select a file for the background music tap To download a file for the background music tap To adjust the volume of background music and original video tap Select a font face To download a font tap Change the order of files to play...

Page 24: ... font faces If you use mobile data without Wi Fi connection you may be charged for data usage Creating a movie You can create a new movie by putting images and videos together 1 Tap then tap Create movie 2 Select images or videos for your movie and tap NEXT 3 Edit the selected images and videos and then tap SAVE ...

Page 25: ...eos touch and hold the file you want to move then dragging it to the desired location Adding file effects Tap to add a theme or background music change the font Resetting the movie edits You can reset the edits made to the movie e g play time by tapping Previewing a file Check your new video before saving it by tapping After the playback time elapses the next file is played automatically A maximum...

Page 26: ...re solely for creative purposes The use of this feature involving infringement of any other person s rights such as copyright or defamatory or offensive statements may be subject to civil criminal or administrative liabilities and or penalties under applicable laws You shall not copy reproduce distribute or otherwise make illegal use of any copyrighted materials without permission of the rightful ...

Page 27: ...including shortcuts screenshots music player and quick contacts by touching and then swiping the Floating Bar on the screen To enable the Floating Bar feature tap Settings General Floating Bar Opening and closing the Floating Bar To open the Floating Bar Tap or To close the Floating Bar Tap or Floating Bar ...

Page 28: ...the edge of the screen The Floating Bar can only be moved within the area between the Status bar and Quick access bar See Home screen layout for details Disabling the Floating Bar You can disable the Floating Bar by using one of the following methods Touch and hold or on the Floating Bar and then drag it to the delete area at the top of the screen Tap or on the Floating Bar then tap at the top of ...

Page 29: ...tacts Call or message people set as quick contacts Music player Control the music you are listening to A maximum of 5 apps or features can be added to the shortcuts A maximum of 5 contacts can be added as quick contacts You may use this feature solely for creative purposes The use of this feature involving infringement of any other person s rights such as copyright or defamatory or offensive state...

Page 30: ...u can record audio in a concert or other music event Custom You can manually configure the desired settings to record audio Studio Mode With Studio mode you can play an audio file or music and record your voice at the same time create a chord by recording your voice multiple times and record your comments over the presenter s or speaker s original audio file 1 Tap Essentials HD Audio Recorder Cust...

Page 31: ... high frequency noises are filtered LMT It can prevent clipping of the recorded sound The higher the LMT Limiter value is set the more low frequency sounds that will not get clipped To change additional settings tap Settings then customise the file type bit depth sampling rate and other settings When you select a mode from Concert and Custom appears Tap and then select the microphone to use You ca...

Page 32: ...isit the nearest LG Customer Service Centre with your device and ID card Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons To maximise the recognition accuracy check the following before using the device The device s Power Lock key has a fingerprint sensor Ensure that the Power Lock key is not damaged by a metallic object such as coin ...

Page 33: ...int identification 1 Tap Settings General Lock screen security Fingerprints A lock screen must be set in order to be able to use this feature If the screen lock is not active configure the lock screen by following the on screen instructions See Setting a screen lock for details 2 Locate the Power Lock key on the back of the device and gently put your finger on it to register the fingerprint Gently...

Page 34: ...gerprints You can edit or delete registered fingerprints 1 Tap Settings General Lock screen security Fingerprints 2 Unlock according to the specified lock method 3 From the fingerprint list tap a fingerprint to rename it To delete it tap Unlocking the screen with a fingerprint You can unlock the screen or view the locked content by using your fingerprint Activate the desired function 1 Tap Setting...

Page 35: ...n after the power is turned on Accordingly be careful not to forget the specified value If the device cannot detect your face or you forgot the value specified for registration visit the nearest LG Customer Service Centre with your device and ID card To save power the Face Recognition feature will not work when the battery level is below 5 Precautions for Face Recognition Face Recognition accuracy...

Page 36: ...e front of your eyes 3 Register your face by following the on screen instructions Register your face in a room that is not too bright or dark Position your entire face inside the guideline on the screen and then adjust it by slowly moving up down left or right 4 When the face registration is done tap OK Unlocking the screen with your face You can release the screen lock with your face instead of a...

Page 37: ...on does not work properly 1 Tap Settings General Lock screen security Face Recognition 2 Unlock the screen according to the specified method 3 Select Delete face to delete the facial data Unlocking the screen with your face when the screen is turned off With the screen turned off raise your device and look at the front of the screen The device can detect your face and the screen is unlocked To dea...

Page 38: ... 2 Unlock the screen according to the specified method 3 Drag Swipe to unlock after face recognized to activate the feature Enhancing the Face Recognition You can prevent your device from being unlocked by photos images or videos 1 Tap Settings General Lock screen security Face Recognition 2 Unlock the screen according to the specified method 3 Drag Advanced face recognition to activate the featur...

Page 39: ... is turned on Accordingly be careful not to forget the specified value If the device cannot detect your voice or you forgot the value specified for registration visit the nearest LG Customer Service Centre with your device and ID card The recognised voice data is securely stored in your device Precautions for Voice Recognition Voice Recognition accuracy may decrease in the following cases To incre...

Page 40: ...ls 2 Tap START 3 Follow the on screen instructions to register a voice command Say a voice command 4 times with a clear and loud voice Register the voice command in a quiet place Register a voice command within 2 3 words e g Hi LG or LG Mobile 4 When the voice command has been registered tap OK Changing a voice command You can change the previously registered voice command 1 Tap Settings General L...

Page 41: ...hod You can select how to use the voice recognition 1 Tap Settings General Lock screen security Voice Recognition 2 Unlock the screen according to the specified method 3 Tap Voice recognition used to Unlock Unlock the device via voice command Turn on screen Turn on the screen via voice command Displaying the slide lock screen after Voice Recognition Even with the screen off you can recognise your ...

Page 42: ...h buttons Recently used apps appear 2 Tap at the top of the desired app to use the Multi window feature The selected app appears at the top half of the screen Alternatively 1 Touch and hold while using an app Recently used apps appear on the split screen 2 Tap at the top of the desired app to use the Multi window feature The selected app appears at the top half of the screen ...

Page 43: ...f the screen to start the app with the Multi window feature You can also tap at the top of each app Always on display You can view the date time or signature when the main screen is turned off Swipe the top of the Always on display screen to activate features including Camera Capture Wi Fi sound settings Bluetooth Flash Music and more 1 Tap Settings Display Always on display 2 Tap Content and sele...

Page 44: ...vary depending on the area or service provider You can view the user manual online from the Quick Help app to view detailed information about the device s features Notes on Water Resistant Properties This product is water and dust resistant in compliance with the Ingress Protection rating IP68 Your product has undergone testing in a controlled environment and is proven to be water and dust resista...

Page 45: ...th excessive dust or moisture Do not use the product in the following environments Do not immerse the product in any liquid chemicals soap etc other than water Do not immerse the product in salt water including seawater Do not immerse the product in a hot spring Do not swim with this product Do not place the product directly on sand such as at a beach or mud Do not immerse your product in water de...

Page 46: ...ct gets wet use a clean soft cloth to dry it thoroughly The touch screen and other features may not work properly if the device is used while wet Your product is water resistant only when the SIM Memory card tray is properly inserted into the product Do not open or close the SIM Memory card tray while the product is wet or immersed in water Exposing the open tray to water or moisture may damage th...

Page 47: ...Basic Functions 02 ...

Page 48: ...e of the device parts are made of tempered glass If you drop your device on a hard surface or subject it to severe impact the tempered glass may be damaged If this happens stop using your device immediately and contact an LG Customer Service Centre If any of these basic items are missing contact the dealer from which you purchased your device To purchase additional items contact an LG Customer Ser...

Page 49: ...ight sensor Touch screen Front camera lens Volume keys Earpiece Stereo headset jack Nano SIM Memory card tray Charger USB cable port Power Lock key Fingerprint sensor Microphone Rear camera lens Flash Laser detection auto focus Speaker Microphone NFC area ...

Page 50: ... mode is turned on Laser detection auto focus Detect the distance from the camera to your subject for automatic focusing Quickly focus on closer or farther objects when you use the rear camera to take photos Volume keys Adjust the volume for ringtones calls or notifications While using the Camera gently press a Volume key to take a photo To take continuous photos press and hold the Volume key Pres...

Page 51: ...or sit on it Failure to do so may damage the touch screen Screen protective film or accessories may interfere with the proximity sensor If your device is wet or is being used in a humid place the touch screen or buttons may not function properly Hold the device correctly as shown below If you cover the microphone hole with a hand finger or protective case while using the device you may sound uncle...

Page 52: ...roperly or does not respond restart it by following the instructions below 1 Press and hold the Power Lock key and the Volume Down key at the same time until the power is turned off 2 When the device is restarted release the key Power control options Press and hold the Power Lock key then select an option Power off Turn the device off Power off and restart Restart the device Turn on Airplane mode ...

Page 53: ... service provider to start using your device Be careful with the ejection pin since it has a sharp edge In order for the water resistant and dust resistant features to work effectively the card tray must be inserted correctly 1 Insert the ejection pin into the hole on the card tray 2 Pull out the card tray ...

Page 54: ...ever you cannot put both the SIM card and the memory card optional at the same time 4 Insert the card tray back into the slot This device supports only Nano SIM cards For problem free performance it is recommended to use the device with the correct type of SIM card Always use a factory made SIM card supplied by the operator If you insert the card tray into your device while the card tray is wet yo...

Page 55: ...d manufacturer and type some memory card may not be compatible with your device 1 Insert the ejection pin into the hole on the card tray 2 Pull out the card tray 3 Put the memory card on the card tray with the gold coloured contacts facing downwards SIM card Memory card optional sold separately 4 Insert the card tray back into the slot Some memory cards may not be fully compatible with the device ...

Page 56: ...tray back into the slot Do not remove the memory card while the device is transferring or accessing information This may cause data to be lost or corrupted or may damage the memory card or the device LG is not responsible for losses that result from the abuse or improper use of memory cards including the loss of data Battery Charging the battery Before using the device fully charge the battery Cha...

Page 57: ...e power socket after the device is fully charged This prevents unnecessary power consumption A charging adapter that supports fast charging is included with the product The fast charging feature may not work if a fast charging adapter other than the genuine adapter provided with the product is used Another way to charge the battery is by connecting a USB cable between the device and a desktop or l...

Page 58: ...r SIM Memory cards may be damaged If the battery temperature exceeds a certain level while charging the device charging may be stopped If magnetic metallic or conductive materials are attached on the back of the device or a protective case is inserted the device may not charge properly If you charge the battery with a wireless charger in areas where the network signal strength is weak the network ...

Page 59: ...w these tips Turn off the Bluetooth or Wi Fi network function when not using them Set the screen timeout to as short a time as possible Minimise the screen brightness Set a screen lock when the device is not used Check the battery level while using any downloaded apps Touch screen You can familiarise yourself with how to control your device by using touch screen gestures Tapping Lightly tap with y...

Page 60: ... to display a menu with available options Double tapping Tap twice quickly to zoom in or out on a web page or map Dragging Touch and hold an item such as an app or widget then move your finger to another location in a controlled motion You can use this gesture to move an item ...

Page 61: ...ng You can use this gesture to scroll through a list a web page photos screens and more Pinching and spreading Pinch two fingers to zoom out such as on a photo or map To zoom in spread your fingers apart Do not expose the touch screen to excessive physical shock You might damage the touch sensor ...

Page 62: ...sing the tip of your fingernail Touch control may not work properly if the screen is moist or wet The touch screen may not function properly if a screen protective film or accessory purchased from a third party store is attached to the device Displaying a static image for extended periods of time may result in after images or screen burn in Turn off the screen or avoid displaying the same image fo...

Page 63: ... Status bar View status icons the time and the battery level Weather widget View the information of weather and time for a specific area Google search widget Perform a Google search by inputting spoken or written keywords Page icon Display the total number of Home screen canvases You can tap the desired page icon to go to the page you selected The icon reflecting the current canvas will be highlig...

Page 64: ...e time with the Multi window feature touch and hold the button while using an app Choose which SIM card you are going to use Tap and hold to configure the Dual SIM card settings Editing the Home touch buttons You can rearrange the Home touch buttons or add frequently used functions to the Home touch buttons area Tap Settings Display Home touch buttons Button combination and customise the settings ...

Page 65: ... set Vibrate mode is on Bluetooth is on Connected to a computer via USB Battery level Airplane mode is on Missed calls Wi Fi is connected Mute mode is on GPS is on Hotspot is on No SIM card The NFC read write P2P mode is on Some of these icons may appear differently or may not appear at all depending on the device s status Refer to the icons according to the actual environment and area in which yo...

Page 66: ...cess icons list drag the notifications panel downwards or tap To rearrange add or remove icons tap EDIT If you touch and hold the icon the settings screen for the corresponding function appears EDIT You can use the notifications panel even on the lock screen Drag the notifications panel while the screen is locked to quickly access the desired features ...

Page 67: ...een Editing the Home screen On the Home screen touch and hold on an empty space then select the desired action from below To rearrange the Home screen canvases touch and hold on a canvas then drag it to another location To add a widget to the Home screen touch and hold on a blank area of the Home screen then select Widgets To change a theme touch and hold on a blank area of the Home screen then se...

Page 68: ...ttings See Home screen settings for details To view or reinstall the uninstalled apps touch and hold on a blank area of the Home screen then select App trash See App trash for details To change the default screen touch and hold on a blank area of the Home screen move to desired screen tap then tap the screen once more Default screen ...

Page 69: ...al screen which displays apps and widgets pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen touch and hold an app then drag it to another location To keep frequently used apps at the bottom of the Home screen touch and hold an app then drag it to the quick access area at the bottom To remove an icon from the quick access area drag the icon to the Home s...

Page 70: ...p and drag it to outside the folder If the removed app is the only one app that existed in the folder the folder is removed automatically You can also add or remove apps after tapping in the folder You cannot change the folder colour while using downloaded theme Home screen settings You can customise the Home screen settings 1 Tap Settings Display Home screen 2 Customise the following settings Sel...

Page 71: ...nformation customised to your needs Search Search by swiping down on the Home screen Screen lock Screen lock overview Your device s screen turns off and locks itself if you press the Power Lock key This also happens after the device is left idle for a specified period of time If you press the Power Lock key when a screen lock is not set the Home screen appears immediately To ensure security and pr...

Page 72: ...unlock the screen Fingerprints Unlock the screen by using your fingerprint Allow face recognition Unlock the screen by allowing the device to recognise your face Allow voice recognition Unlock the screen by allowing the device to recognise specific voice commands If you incorrectly attempt to unlock the device 5 times the screen is blocked for 30 seconds Secure start up settings When you select Kn...

Page 73: ...s If you stop the encryption arbitrarily the data may be damaged Be sure to wait until the reset is completed KnockON You can turn the screen on or off by double tapping the screen This option is available only on the Home screen provided by LG It may not function properly on a custom launcher or on the Home screen installed by the user When tapping the screen use your fingertip Do not use a finge...

Page 74: ...een Creating a Knock Code 1 Tap Settings General Lock screen security Select screen lock Knock Code 2 Tap the squares in a pattern of your choice to create a Knock Code and tap NEXT 3 Input the created Knock Code again for verification then tap CONFIRM Unlocking the screen with a Knock Code Unlock the screen by inputting the Knock Code you have created You can also input your Knock Code on the tou...

Page 75: ...edia files such as music photos and videos To encrypt the memory card make sure that a screen lock is set using a PIN or password Once memory card encryption starts some functions are not available If the device is turned off while encryption is underway the encryption process will fail and some data may be damaged Therefore be sure to check if the battery level is sufficient before starting encry...

Page 76: ...u can access Capture by pressing the Volume Up key twice To use this feature tap Settings General and turn on Shortcut keys See Writing notes on a screenshot for details Entering text Using the Smart keyboard You can use the Smart keyboard to enter and edit text With the Smart keyboard you can view text as you type without bothering to alternate between the screen and a conventional keyboard This ...

Page 77: ...ur usage patterns to suggest frequently used words as you type The longer you use your device the more precise the suggestions are Enter text then tap a suggested word or gently drag the left or right side of the keyboard upwards The selected word is automatically entered You do not need to manually type every letter of the word ...

Page 78: ...ut QWERTY keyboard layout 2 Tap a key on the bottom row then drag it to another position This option is available on the QWERTY QWERTZ and AZERTY keyboards This function may not be supported for some languages Customising the keyboard height You can customise the keyboard height to maximise hand comfort when typing 1 Tap Settings General Language input On screen keyboard LG Keyboard Keyboard heigh...

Page 79: ...ndscape You can also tap on the keyboard and tap Keyboard height and layout Keyboard type in landscape 2 Select a keyboard mode Splitting the keyboard You can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode To split the keyboard turn the device horizontally and spread it apart on both sides with holding the keyboard with two fingers...

Page 80: ...e the keyboard in the direction you want Adding languages to the keyboard You can make additional languages available for keyboard input 1 Tap Settings General Language input On screen keyboard LG Keyboard Select languages 2 Select the languages you want to make available Copy and Paste You can cut or copy text from an app and then paste the text into the same app Or you can run other apps and pas...

Page 81: ...ted or the supported languages may differ depending on the service area Clip Tray If you copy or cut an image or text it is automatically saved to the clip tray and can be pasted to any space at any time 1 On the keyboard touch and hold and select You can also touch and hold the text input window then select CLIP TRAY 2 Select and paste an item from the clip tray A maximum of 20 items can be saved...

Page 82: ...o date Viewing content from nearby devices You can view content from various devices such as a computer NAS or mobile device by using the Gallery or Music apps Connecting the devices Connect both your device and another device that support DLNA function to the same wireless network Make sure that File sharing DLNA is activated on both the device and the connected device Searching for nearby device...

Page 83: ...ure tap Settings Network File sharing SmartShare Beam Make sure that your device is connected to the same wireless network as the file transfer target device Make sure that File sharing is activated on both the device and the target device Sending files to a computer You can quickly send large files to your computer 1 Install LG Bridge on your computer 2 Start LG Bridge on the computer then sign i...

Page 84: ...tly view the content saved on your cloud account without downloading it to your device 1 From the Gallery Music or File Manager app select Cloud 2 Select a cloud account and sign in 3 Save or play content in your cloud Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time 1 Tap Settings Sound Do not disturb 2 Tap Mode and select the mode you want Pr...

Page 85: ...Useful Apps 03 ...

Page 86: ...age depending on your pricing plan SmartWorld may not be supported depending on the area or service provider Uninstalling apps Uninstall apps that you no longer use from your device Uninstalling with the touch and hold gesture On the Home screen touch and hold the app to uninstall then drag it over Remove at the top of the screen If apps were uninstalled within 24 hours from now you can reinstall ...

Page 87: ...which were uninstalled within 24 hours from now 1 Tap Management App trash You can also touch and hold an empty area of the Home screen then tap App trash 2 Activate the desired function Restore Reinstall the selected app Remove the uninstalled apps permanently from the device Uninstalled apps are automatically removed from the device 24 hours after they were uninstalled If you want to reinstall t...

Page 88: ...hortcuts On the Home screen touch and hold an app icon such as Call Message Camera Gallery and Settings to display a quick access menu Use apps more easily through App Shortcuts This feature is available only on some apps ...

Page 89: ...contact name in the contact list and then tap To enter when making an international call touch and hold number 0 See Adding contacts for details on how to add phone numbers to the speed dial list Making a call from the contact list 1 Tap Contacts 2 From the contact list select a contact and tap Answering a call To answer a call drag on the incoming call screen When the stereo headset is connected ...

Page 90: ...ll is coming in press the Volume Up Volume Down or Power Lock key to mute ringtone or vibration or to hold the call Checking an incoming call while using an app When a call comes in while using an app a pop up notification can be displayed at the top of the screen You can receive the call reject the call or send message from the pop up screen Tap Settings Network Call Common More Show voice calls ...

Page 91: ...one function Mute Mute your voice so that your voice cannot be heard by the other party Bluetooth Switch the call to a Bluetooth device that is paired and connected Access additional call options Available settings items may vary depending on the area or service provider Making a three way calling You can make a call to another contact during a call 1 During a call tap Add call 2 Enter a phone num...

Page 92: ...r for more information Configuring call options You can configure various call options 1 Tap Dial or Call logs 2 Tap Call settings and then configure the options to suit your preferences Messaging Sending a message You can create and send messages to your contacts using the Messaging app Sending messages abroad may incur additional charges Consult with your service provider for more information 1 ...

Page 93: ...anguages English Hindi Marathi Punjabi Tamil Telugu Malayalam Bengali Gujarati Kannada Assamese Kashmiri Konkani Manipuri Nepali Oriya Sanskrit Sindhi Urdu Bodo Santali Maithili and Dogri Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments Tap Before taking a photo or recording a video wipe the camera lens with a soft cloth Be careful not to s...

Page 94: ...ode You can take photos or record videos by selecting a variety of camera modes and options 1 Tap then tap MODE Auto A 2 To take a photo tap To record a video tap Change the camera options Apply a film filter effect Select a camera mode Turn the flash on or off Switch between the wide angle camera and standard camera Switch between front and rear cameras Record videos Take photos Start the Gallery...

Page 95: ...hile recording a video tap To pause the video recording tap To resume the video recording tap 3 Tap to end the video recording Customising the camera options You can customise a variety of camera options to suit your preferences Tap on the screen Available options vary depending on the selected camera front or rear camera and the selected camera mode Take a photo or record a video in FULLVISION 18...

Page 96: ...tter Take photos with voice commands Camera roll Display your recent photos and videos along the side of the screen Tracking focus When the subject is touched the camera tracks and maintains focus on a moving object Available when the standard camera is in use Scan QR code Read QR code from the camera preview screen Covered lens Lets you know when the rear wide angle lens is covered Tag locations ...

Page 97: ...ped Save as flipped images after taking selfies When using the front camera you can adjust the filter lighting effect and skin tone Various camera modes Guide shot You can use an image as a guide to take photos with the same composition Any photo in the Gallery can be used as a guide 1 Tap then tap MODE 2 Place the desired subject on a translucent guide image then tap Use the slide bar to control ...

Page 98: ...cord a video tap 3 Tap to save Tap a previously taken photo video to retake it Match shot Link two photos or videos together and then save it as a single content unit 1 Tap then tap MODE 2 To take a photo tap To record a video tap Record two split screens at the same time Record two split screens individually Import previous photos videos or images to create a match shot Rotate the imported photos...

Page 99: ...white balance 1 Tap then tap MODE 2 To take a photo tap Drag the colour slide bar on the screen to adjust the white balance and select the best colour If the slide bar is not displayed tap to adjust the white balance Snap movie You can record short videos clips and assemble them into a 60 second short film 1 Tap then tap MODE ...

Page 100: ...line Preview the selected clip Play all the clips Delete the selected clip 3 Tap SAVE Snap shot You can take a photo or record a video and preview it right away 1 Tap then tap MODE 2 Tap to take a photo To record a video tap Time lapse You can take a sequence of frames at set intervals to record changes that take place slowly over time such as cloud movements celestial motions traffic and more ...

Page 101: ... recorded Slo mo You can create an entertaining video by changing the moving speeds of subjects in your video This feature allows you to record a video at a faster rate of speed and then play it at the standard speed so that the video appears to be slowed down 1 Tap then tap MODE 2 Tap and record a video 3 Tap to end the video recording ...

Page 102: ...hot by using the wide angle camera Change the front screen to a different shape or apply various effects to take a sensuous photo or video 1 Tap then tap MODE 2 Tap and select the desired layout 3 Select the desired effect Fisheye Apply a convex lens effect to the area captured by the wide angle camera B W Apply grayscale to the area captured by the wide angle camera Vignette Darken the edges of t...

Page 103: ... saved on the Gallery Touch and drag the screen up or down from the Gallery to view a 360 panorama photo from various angles 3 Tap to stop capturing the 360 panoramic Panorama You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of a wide view 1 Tap then tap MODE 2 Tap and then slowly move the camera in one direction Move the device by fo...

Page 104: ...nal storage you can take up to 100 photos When the storage is set as SD card you can take up to 30 photos in a row This feature is available only in specific modes Manual camera mode You can create photos featuring professional touch by using a variety of advanced features Adjust the white balance focus brightness ISO shutter speed and other options 1 Tap then tap MODE Manual 2 Customise the follo...

Page 105: ...er a specified period of time Graphy photos Adjust the white balance ISO and shutter speed for the recommended photo See Graphy for details Save as RAW The image is stored as a RAW file format so that you can modify it The DNG and JPEG files are created while taking a photo then saved as a non compressed high resolution image Noise reduction Reduce noise at high ISO settings Cheese shutter Take ph...

Page 106: ...ch as controls for white balance focus brightness ISO shutter speed and more 1 Tap then tap MODE Manual 2 Customise the camera settings Adjust audio balance Adjust white balance Adjust focus Adjust shutter speed Adjust ISO speed Adjust brightness Reset the settings 3 Tap to record a video Customising the camera options You can customise a variety of camera options to suit your preferences Tap on t...

Page 107: ...cus on a moving object Available when the standard camera is in use Covered lens Lets you know when the rear wide angle lens is covered Tag locations Save the image with GPS location data Grid Display guide grids so that you can record videos based on the horizontal and vertical reference lines Help Provide Help for each camera menu You can edit a video in LOG file format by using LUT Lookup Table...

Page 108: ... Focus peaking You can adjust the focus on the subject with the focus peaking feature Access Focus peaking by tapping the Manual focus MF button When Focus peaking is enabled the subject you focus on appears green Move the the toggle wheel up and down to focus on the desired area then take the photo This feature is only available in Manual camera mode and Manual video mode Disable this feature by ...

Page 109: ...ou can switch between the front and rear cameras to suit your environment On the camera screen tap or drag the screen in any direction to switch between the front and rear cameras Use the front camera to take selfies See Selfie shot for details ...

Page 110: ...down This feature is available only in Auto mode and Manual camera mode The zoom feature is not available when using the front camera in selfie mode Selfie shot You can use the front camera to view your face on the screen and take selfies Gesture shot You can take selfies by using gestures Show your palm to the front camera and then clench your fist You can also clench your fist and then open it t...

Page 111: ...ures Auto shot You can use the face detection feature to take selfies easily and conveniently You can set the device so that when you look at the screen the front camera detects your face and takes a selfie automatically The white coloured guide frame appears when the front camera detects your face If the subject within the guide frame stops moving the guide frame colour turns blue then the camera...

Page 112: ... preview the selfie immediately by placing the screen close to your face Tap Gesture view to enable the Gesture view feature Only one preview is available each time a photo is taken If you rotate the device while in preview screen the screen switches to camera mode Save as flipped Before taking a photo with the front camera tap Save as flipped The image is flipped horizontally When using the front...

Page 113: ...ap ADD quick share You can share a photo or video to the app you want immediately after taking it 1 Tap then take a photo or record a video 2 Tap the app icon that appears on the screen to share it using that app You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos quick share icon ...

Page 114: ...en Tap then tap Camera roll When you take photos or record videos you can view the thumbnails for the saved pictures along the side of the screen Scroll the thumbnail lists up or down to browse the photos and videos Tap a thumbnail to view the photo or video on the camera screen Tap the thumbnail again to return to the camera viewfinder This feature is not supported when you take a photo or record...

Page 115: ...or next photo While viewing a video swipe left or right to rewind or fast forward the video Some file formats may not be supported depending on the installed software Some files may not be opened due to encoding Files that exceed the size limit may cause an error Viewing photos Start the camera Access additional options Back to the previous screen Delete images Share images Edit images View relate...

Page 116: ...le viewing a photo tap 2 Write a memo on the photo and tap SAVE The memo is applied to the photo Some photos may not support the photo memo feature Related content You can edit the related photos in the Gallery See Related content for details Editing photos 1 While viewing a photo tap 2 Use a variety of effects and tools to edit the photo 3 Tap SAVE to save changes The changes are overwritten to t...

Page 117: ...the video screen up or down To adjust the screen brightness drag the left side of the screen up or down Editing videos 1 While viewing a video tap 2 Use a variety of effects and edit tools to edit the video Automatically create a 15 sec 30 sec or 60 sec video clip Revert the edit Adjust the resolution Create a movie using various effects Select a section to change the play speed Adjust the video d...

Page 118: ...en tap Delete Tap from the file list and delete the desired files Deleted files are automatically moved to Trash and they can be restored to the Gallery within 7 days Tap to completely delete the files In this case the files cannot be restored Sharing files You can share files by using one of the following options While viewing a photo tap to share the file by using the method you want While viewi...

Page 119: ...n import contacts from another storage device 1 On the contact list screen tap Manage contacts Import 2 Select the source and target locations of the contact you want to import and then tap OK 3 Select the contacts and tap IMPORT Adding contacts to the speed dial list 1 On the contact list screen tap Speed dial 2 Tap Add contact from a speed dial number 3 Select a contact While adding a new contac...

Page 120: ...e number to display all search details from call logs contacts and groups Contacts list Editing contacts 1 On the contact list screen select a contact 2 On the contact detail screen tap and edit details 3 Tap SAVE to save changes Deleting contacts You can delete contacts by using one of the following options On the contact list screen touch and hold a contact you want to delete then tap Delete con...

Page 121: ...of options on this advanced notepad feature such as image management and screenshots which are not supported by the conventional notepad Creating a note 1 Tap QuickMemo 2 Tap to create a note Save a note Undo the previous edit Redo the recently deleted edits Enter a note by using the keypad Write notes by hand Erase handwritten notes Zoom in or out rotate or erase the parts of a handwritten note A...

Page 122: ...he top of the screen 2 Crop the image if necessary and take notes as desired Write notes by hand on the photo 3 Tap and save the notes to the location you want Saved notes can be viewed in either QuickMemo or Gallery To save notes in the same location all the time select the Use as default app checkbox and select an app You can capture the entire screen by using the scroll capture feature While us...

Page 123: ...arm To delete an alarm tap at the top of the screen You can also touch and hold the alarm World clock You can view the current time in cities around the world 1 Tap Clock World clock 2 Tap and add a city Timer You can set the timer to trigger an alarm after a specified period of time 1 Tap Clock Timer 2 Set the time and tap Start To suspend the timer tap Pause To resume the timer tap Resume 3 Tap ...

Page 124: ...w You can use the calendar to manage events and tasks Adding events 1 Tap Essentials Calendar 2 Select a date and then tap 3 Enter event details and tap SAVE Syncing events Tap Calendars to sync and select a calendar to sync When your events are saved from the device to your Google account they are automatically synced with the Google calendar too Then you can sync other devices with the Google ca...

Page 125: ...en creating an event the event is temporarily saved to the pocket Add a Facebook account to view information on Facebook events Some devices may not support the Facebook event information function View tourism information about the surrounding area such as restaurants and convenient facilities to plan an event Manage tasks that have no deadline such as events Tasks You can register tasks to your d...

Page 126: ...favourites Adjust the sound volume Set sound effects Back to the previous screen Pause or play Access additional options Edit the Hi Fi audio settings Some file formats may not be supported depending on the installed software Files that exceed the size limit may cause an error Music files may be protected by international copyright owners or copyright laws You may have to obtain legal permission b...

Page 127: ...ocated in the right side of the screen to the left To restart a calculation touch and hold the DEL button LG Health LG Health overview You can manage your health and maintain good exercise habits by keeping track of the exercises you do Getting started with LG Health You can configure LG Health when launching the app for the first time or after resetting it 1 Tap Essentials LG Health 2 Follow the ...

Page 128: ...d for each exercise type Set your daily exercise goals including calories and steps or set various LG Health settings Health related information provided by LG Health is designed for user convenience and cannot be used for purposes of disease prevention treatment diagnosis or other medical issues LG Health may vary or may not be available depending on the country and service provider LG Health fun...

Page 129: ...t time register your email account 1 Tap Essentials E mail 2 Select an email service provider 3 Enter your email address and password and then tap NEXT to register your account To manually register an email account tap MANUAL SETUP if necessary Managing email accounts To view or edit your email account settings tap Settings To add an account tap Add account To delete an account tap Remove account ...

Page 130: ...ears Sending email 1 Tap 2 Enter the recipient s email address 3 Enter a subject and message To attach files tap To access optional menu items tap 4 Tap to send the email File Manager You can view and manage files saved on your device or cloud 1 Tap Management File Manager 2 Tap and select the desired storage location ...

Page 131: ...2 Follow the on screen instructions to select a desired method for transfer Data in a Google account will not be backed up When you synchronise your Google account Google apps Google contacts Google calendar Google memo app data and apps downloaded from the Play Store are stored on the Drive app automatically Fully charge the battery before transferring data to avoid unintentional powering off dur...

Page 132: ...charged for data usage depending on your pricing plan This feature may not be supported depending on the area or service provider 1 Tap Services SmartWorld 2 Tap LG Account then sign in 3 Select and download the desired content items Downloading SmartWorld app If the SmartWorld app is not installed follow these steps to download it 1 Tap Settings General Update centre App Updates 2 From the list s...

Page 133: ... 1 Tap Services RemoteCall Service 2 Connect a call to an LG Customer Service Centre 3 After the call connects follow the service associate s instructions to enter a six digit access number Your device is remotely connected and the remote support service starts Cell Broadcast You can view real time text broadcasts on emergency situations such as typhoons floods and earthquakes Tap Services Cell Br...

Page 134: ...cuments created online or from another device Share and edit documents together with others Drive Upload save open share and organise files from your device Files accessible from apps can be accessed from anywhere including online and offline environments Duo Make a video call with your family friends and anyone else who uses the app Gmail Register your Google email account to your device to check...

Page 135: ...dsheets together with others Slides Create presentation material or edit presentation material created online or from another device Share and edit presentation material together with others YouTube Search and play videos Upload videos on YouTube to share them with people around the world Google Assistant Your device has the Google Assistant built in Ask it questions Tell it to do things It s your...

Page 136: ...Settings 04 ...

Page 137: ...e name and icon of the SIM card 1 SIM card 2 Change the name and icon of the SIM card 2 SIM card colour theme Change the colour themes for the SIM cards Cost save mode Activate or deactivate the cost save mode In the cost save mode if you make a call to a contact to which a specific SIM is assigned this SIM is used for the call even if the other SIM is active for example it is using mobile data Mo...

Page 138: ...gs On the settings screen tap Network Wi Fi Switch to mobile data If the mobile data connection function is activated but the device cannot connect to the Internet via Wi Fi connection the device automatically connects to the Internet via the mobile data connection This feature depends on the service provider Customise Wi Fi network settings Wi Fi Direct You can connect your device to other device...

Page 139: ...to nearby devices that support Bluetooth to exchange data with them Connect your device to a Bluetooth headset and a keyboard This makes it easier to control the device Pairing with another device 1 On the settings screen tap Network Bluetooth 2 Tap to activate it Available devices appear automatically To refresh the device list tap Only devices set as visible are displayed on the list ...

Page 140: ...pts it File sharing processes may differ depending on the file Mobile data You can turn mobile data on and off You can also manage mobile data usage Turning on mobile data 1 On the settings screen tap Network Mobile data 2 Tap to activate it Customising mobile data settings 1 On the settings screen tap Network Mobile data 2 Customise the following settings Mobile data Set to use data connections o...

Page 141: ...vices via USB cable 2 On the settings screen tap Network Tethering USB tethering and then tap to activate it This option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information When connecting to a computer download the USB driver from www lg com and install it on the computer You cannot send or receive files between you...

Page 142: ... activate it 2 Tap Set up Wi Fi hotspot and enter the Wi Fi name SSID and password 3 Turn on Wi Fi on the other device and select the name of the device network on the Wi Fi list 4 Enter the network password This option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information More information is available at this web site...

Page 143: ...ile data 1 On the settings screen tap Network Tethering Bluetooth tethering and then tap to activate it 2 Turn on Bluetooth on both devices and pair them This option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information More information is available at this web site http www android com tether Bluetooth_tethering Help ...

Page 144: ...r connecting to the device the device displays the screen of your device Screen sharing turns off automatically if there is no sharing compatible device in the vicinity NFC You can use the device as a transportation card or credit card You can also share data with the other device 1 On the settings screen tap Network NFC 2 Tap to activate it Touch your device with other device that supports NFC to...

Page 145: ...anager with nearby devices Also you can share content with specific people in apps that work with Google Direct Share 1 On the settings screen tap Network Sharing panel 2 Tap to deactivate each option File sharing You can send and receive files between your device and other LG devices or tablets 1 On the settings screen tap Network File sharing 2 Customise the following settings V30 Change the dev...

Page 146: ...er devices Allowed devices View a list of devices permitted to access content on your device Not allowed devices View a list of devices not permitted to access content on your device LG AirDrive You can use your LG account to manage files saved on the device from a computer You do not need a USB connection 1 On the settings screen tap Network LG AirDrive 2 Use a single LG account to sign in to LG ...

Page 147: ... list screen To add a printer tap Add printer To search for a printer name tap Search Tap Settings from the printer list screen 4 Select a file and tap Print The document prints If you do not have a Google account tap ADD ACCOUNT to create an account Airplane mode You can turn off the call and mobile data functions When this mode is on functions that do not involve data such as games and music pla...

Page 148: ...work VPN You can connect to a safe virtual network such as an intranet You can also manage connected virtual private networks Adding VPN 1 On the settings screen tap Network VPN 2 Tap This feature is available only when the screen lock is activated If the screen lock is deactivated a notification screen appears Tap CHANGE from the notification screen to activate the screen lock See Setting a scree...

Page 149: ...ne Set music saved on the device as a notification ringtone Do not disturb Set the time range and app type to receive notification messages Receive notification messages only on particular days of the week Hi Fi Quad DAC Connect to the earpiece speaker or other external audio devices and use any of them as a Hi Fi Quad DAC Vibration strength Adjust the vibration intensity SIM1 vibration type SIM2 ...

Page 150: ...en is turned off For details see Always on display App scaling Adjust the screen size of apps Aspect ratio This device uses 18 9 aspect ratio Some downloaded apps may not support 18 9 aspect ratio In this case select the most optimal screen ratio for the app or consult the app provider for more information You can select the aspect ratio for individual apps by tapping Settings Display App scaling ...

Page 151: ...ightness Use the slide bar to change the device s screen brightness To automatically adjust screen brightness according to ambient light intensity tap the Auto switch Auto Set the device so that the screen brightness is automatically adjusted in accordance with the ambient light intensity Auto rotate screen Automatically rotate the screen according to the device s orientation Screen timeout Automa...

Page 152: ...ocked screen Secure lock settings Change the secure lock settings Fingerprints Use your fingerprint to unlock the screen or content See Fingerprint recognition overview for details Face Recognition Allows you to unlock the screen with your face See Face Recognition overview for details Voice Recognition Release the lock screen by recognising your voice command Content lock Allows you to set a lock...

Page 153: ...edentials Set up SIM card lock Lock or unlock the USIM card or change the password PIN Make passwords visible Enable this option to briefly show each character of the password as you type it so you can see what you ve entered Phone administrators Allows privileges to restrict the control or use of the device to particular apps Trust agents View and use trust agents installed on the device Screen p...

Page 154: ... brightness speed and vibration intensity Power saving exclusions Select apps to use without any functional limitation while in power saving or battery optimisation mode Storage You can view and manage internal storage on the device or storage space of the memory card 1 On the settings screen tap General Storage 2 Customise the following settings Internal storage View the total storage space and f...

Page 155: ... Vision Font Change the font size bold text or type Vision Display size Set the items on the screen to a size easy for you to see Some items may change position Vision Touch zoom Zoom in or out by tapping the screen three times Vision Window zoom Zoom in or out within a window and invert the colour Vision Large mouse pointer Magnify the mouse pointer Vision High contrast screen Turn the background...

Page 156: ...ical keyboard Customise the keyboard settings Motor cognition Auto mouse click Automatically click the mouse pointer in case of no movement Motor cognition Touch and hold for calls Answer or decline calls by touching and holding the call button instead of dragging it Motor cognition Screen timeout Turn off the screen automatically when the device is left idle for a specified period of time Motor c...

Page 157: ...more by touching and then swiping the Floating Bar on the screen See Floating Bar overview for details Gaming You can configure settings for game tools graphics and battery saving feature Game tools Tap to activate this feature You can launch this feature by tapping the game tool icon at the bottom of the screen while playing games Game graphics Adjust the game graphics When you change the resolut...

Page 158: ... launch apps when the screen is turned off or locked 1 On the settings screen tap General Shortcut keys 2 Tap to activate it Press the Volume Up key twice to launch Capture when the screen is locked or turned off Press the Volume Down key twice to launch the Camera app SOS mode Send emergency message to registered number by pressing power key three times quickly On the settings screen tap General ...

Page 159: ...ge to apply for the device Current keyboard View the keyboard currently in use Select a keyboard to use when entering text On screen keyboard Change the LG keyboard settings or voice recognition feature of Google Voice Physical keyboard Select to use the physical keyboard or check keyboard shortcut keys Autofill service Enable this option to enter your information saved in your account such as pas...

Page 160: ...d on your device to another device or account 1 On the settings screen tap General Backup 2 Customise the following settings LG Mobile Switch Allows you to transfer data from an old LG device to your new LG device See LG Mobile Switch for details Backup restore Back up your device data or restore data to your device from a backup Resetting your device may delete backup files saved in storage Make ...

Page 161: ...e device and delete data Resetting your device deletes all data on it Enter your device name Google account and other initial information again About phone You can view information about your device such as the name status software details and legal information On the settings screen tap General About phone and view information Regulatory safety You can view regulatory marks and related informatio...

Page 162: ...Appendix 05 ...

Page 163: ...eniently You can back up contacts photos and more to the computer or update the device software See LG Bridge help for details The supported features may vary depending on the device LG USB driver is a necessary program to connect your LG smartphone with the computer and is installed when you install LG Bridge LG Bridge functions Manage the files on the device from a computer via Wi Fi connection ...

Page 164: ...ows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre This feature will only be available if and when LG makes a newer firmware version available for your device Because the mobile phone firmware update requires the user s full attention for the duration of the update process please make sure you check all instructi...

Page 165: ...gs General Update centre Software Update Check now for update Your personal data from internal phone storage including information about your Google account and any other accounts your system application data and settings any downloaded applications and your DRM licence might be lost in the process of updating your phone s software Therefore LG recommends that you backup your personal data before ...

Page 166: ... screen is unlocked Add your Google account on your device If your device is wiped but you have your Google account on it the device can t finish the setup process until your Google account information is entered again After your device is protected you ll need to either unlock your screen or enter your Google account password if you need to do a factory reset This ensures that you or someone you ...

Page 167: ...ce lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information Regulatory information Regulation ID number E labeling etc For regulatory details go to Settings General Regulatory safety Trademarks Copyright 2018 LG Electronics Inc All rights reserved LG and the LG logo are registered trademarks of LG G...

Page 168: ...ly and retain for future reference Should the unit require maintenance contact an authorised service centre Use of controls adjustments or the performance of procedures other than those specified herein may result in hazardous radiation exposure To prevent direct exposure to laser beam do not try to open the enclosure or make direct contact with the laser ...

Page 169: ...u drop your device on a hard surface or subject it to severe impact the tempered glass may be damaged If this happens stop using your device immediately and contact an LG Customer Service Centre You can purchase protective cases to protect your device from damage on the market Note that these protective cases are not covered under the warranty service provided by LG Electronics and safety is not g...

Page 170: ... calendar voice recordings Memos X Alarms X X Media data Photos videos songs documents Screen settings Home screen settings folders and widgets X X Lock screen settings screen lock settings excluded X X Apps Downloaded apps Personal data of the downloaded app X Others Public certificate X Settings Wi Fi Bluetooth Calls sound notification accessibility battery X X Some data may not be transmitted d...

Page 171: ...rier network area Move and check the network Calls are not available New network not authorized Make sure you have not set call barring for the incoming number Make sure you have not set call barring for the number you are dialing Device cannot be turned on When the battery is completely discharged your device will not turn on Fully charge the battery before turning on the device Charging error Ma...

Page 172: ...a Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the camera app after trying these tips contact a LG Electronics Service Center The photo quality is poor The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos and vi...

Page 173: ...If your device freezes or hangs you may need to close apps or turn the device off and then on again Perform a boot up A soft reset may be used to reset the device if the screen freezes or the buttons touch screen or device are no longer responding To perform a soft reset of your device simply press and hold the Volume Down and Power keys until the device restarts Reset the device If the methods ab...

Page 174: ...ce are within the maximum Bluetooth range 10 m If the tips above do not solve your problem contact a LG Electronics Service Center A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device Make sure you have the proper driver installed and updated on your computer Downloaded application causes a lot of errors Appl...

Page 175: ... For any query related to after sales service you may please contact us on the numbers listed below LG Electronics India Pvt Ltd Wing 3rd Floor D 3 District Center Saket New Delhi 110017 1800 315 9999 1800 180 9999 Toll Free 5757554 Send SMS www lg com in support www facebook com lgindiapage www twitter com LGIndiaTweets 24 7 CUSTOMER CARE ...

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