LG A9 Series Owner'S Manual Download Page 9

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INSTALLATION

ENGLISH

INSTALLATION

Product Overview

The images in this guide may be different from the actual components and accessories, which are subject

to change by the manufacturer without prior notice for product improvement purposes.

NOTE

• For your safety and for extended product life, use only authorized components. The manufacturer is not

responsible for product malfunction, property damage or bodily injury caused by the use of separately

purchased unauthorized components, parts, or non-LG products.

Front View

† This feature is only available on some models.

Product Body

Extension Pipe

Nozzle

Battery (Dual Battery

†

)

Exhaust Filter

Pre-filter

Kompressor Lever

Cyclonic Mesh Filter

Summary of Contents for A9 Series

Page 1: ... CLEANER Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times ENGLISH A9 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved MFL69883677 Rev 02_090121 ...

Page 2: ...view 12 Storing the Accessories 14 OPERATION 14 Getting Started 16 Charging the Battery 17 Using the Mop Nozzle 20 Using the Nozzles and Tools 23 SMART FUNCTIONS 23 Using LG ThinQ Application 25 Smart Diagnosis Function 26 MAINTENANCE 26 Cleaning the Appliance 29 Cleaning the Nozzle 32 TROUBLESHOOTING 32 Before Calling for Service 35 LIMITED WARRANTY 35 USA ...

Page 3: ...ssary when used by or near children Do not allow children to play with or hang on the appliance Do not use the appliance with a damaged power cord or plug The cord must be replaced If the appliance is not working as it should has been dropped damaged left outdoors or dropped into water return it to an LG Electronics service center Do not pull or carry by the cord use the cord as a handle close a d...

Page 4: ...ry Disconnect the battery pack before cleaning or servicing Prevent unintentional starting Ensure the switch is in the off position before connecting to the battery pack picking up or carrying the appliance Carrying the appliance with your finger on the switch or energizing an appliance that has the switch on invites accidents Disconnect the battery pack from the appliance before making any adjust...

Page 5: ...artially disassembled or has missing or broken parts including a damaged cord or plug Take it to an authorized LG Electronics service center or dealer for assistance Do not apply excessive force to the power cord to bend it or place it under a heavy object as this will damage it Do not use multiple outlet adapters with this appliance Make sure to use a power socket with a capacity of 10 A Do not p...

Page 6: ...tances candy chocolate pet excrement metal objects blades pins flammable substances surfactants or glass shards with this appliance In the event of a gas leak natural gas propane gas etc do not operate this or any other appliance Open a window or door to ventilate the area immediately Do not hold the charging station upside down with the battery in the charging station Do not expose the appliance ...

Page 7: ... local state and regional laws and regulations Contact your local city council or the related government authority before disposing of this appliance In case a rechargeable battery is included in this product the entire device should be recycled in compliance with rechargeable battery recycling standards because of the internal battery To dispose of properly call 800 822 8837 or visit www call2rec...

Page 8: ...oid colliding with people or animals Do not kick or apply force to the appliance Do not put any object other than the appliance especially a metallic or magnetic object on the charging station Do not clean the same spot repeatedly for an extended period of time Vibration from the inlet port or rotating brush may damage the floor or the carpet Keep fingers away from pinch points when assembling the...

Page 9: ... your safety and for extended product life use only authorized components The manufacturer is not responsible for product malfunction property damage or bodily injury caused by the use of separately purchased unauthorized components parts or non LG products Front View This feature is only available on some models a Product Body b Extension Pipe c Nozzle d Battery Dual Battery e Exhaust Filter f Pr...

Page 10: ...um cleaner only with the provided charging station Using a charging station other than the one designed to be used with the vacuum cleaner may result in improper sealing of the product and failure to empty dust from the vacuum cleaner ...

Page 11: ...Nozzles a Universal Nozzle b Slim Hard Floor Nozzle c Bedding Nozzle d Pet Nozzle Tools and Accessory Bag a Hard Dirt Tool b Mattress Tool c Multi angle Tool d Flexible Crevice Tool e Flexible Hose Extension f Accessory Bag Mop Kit a Mop Nozzle b Mop Pads for General Cleaning c Water Tank Filler NOTE The mop pads batteries exhaust filter and the pre filter will eventually need to be replaced Conta...

Page 12: ... the charging station If the vacuum cleaner fits properly inside the charging station the alarm will sound Wait several seconds and if the alarm does Model A9 Dimensions Width X Depth X Height 10 2 in X 10 6 in X 44 1 in 260 mm X 270 mm x 1120 mm Weight Approximately 5 95 lb 2 7 kg Power Consumption 370 W in Turbo Mode Maximum 590 W 120 W in Power Mode 68 W in Normal Mode Battery Run Time Using tw...

Page 13: ...es of the product To open the nozzle hooks press on the right side Be careful not to pinch fingers when opening 2 Hang the nozzle on the nozzle hook Storage Inside 1 Open the left door of the product and insert the bedding nozzle or the pet nozzle a for storage 2 Open the right door and insert the combination tool b the crevice tool c and the cleaning brush d for storage NOTE Before moving the pro...

Page 14: ...ance in the charging station or place it flat on the floor when not in use Leaning the appliance against a wall or chair can result in product damage or personal injury if the appliance falls To avoid scratches on polished floors keep the brushes of the nozzles and tools free from grit sand or abrasive objects Refer to the Specifications section for battery runtime details The battery runtime is d...

Page 15: ...liance connection status and the remaining battery charge a Clogged Objects Indicator This indicator lights up when the interior of the product body extension pipe inlets nozzle exhaust filter pre filter or cyclonic mesh filter is clogged with foreign objects If clogging persists the motor will cycle and the appliance will shut off Remove the foreign objects and clean the exhaust filter pre filter...

Page 16: ...ation automatically recharges the battery 1 Press the Power button to turn the appliance off 2 Put the product body onto the charging station by aligning it to the hook a of the charging station Make the extension pipe its shortest length and insert it into the appliance The appliance cannot be loaded onto the charging station if either the combination tool or the crevice tool is inserted Use the ...

Page 17: ...s attached the suction is turned off and only the mop function operates Press the Power t button to turn the mop on off The rotation speed of the mop plates is constant and cannot be adjusted CAUTION Do not assemble or disassemble the nozzle while the appliance is turned on Doing so may result in injury Set the water adjustment button to the STOP position when not using the appliance for an extend...

Page 18: ...g and using mop pads while they are dry may affect the cleaning performance 2 Place the mop nozzle upside down on the floor 3 Align and attach the center of the mop pad with the center of the mop plates Press firmly to attach the Velcro on the mop pad to the mop plate Attaching the mop pad upside down or improperly may affect the cleaning performance 4 Attach the mop nozzle to the appliance Adjust...

Page 19: ... onto the floor and damage it Do not pull or stretch the rubber gasket on the water supply inlet Doing so may tear or damage it 1 Open the 2 water inlet caps a on the sides of the water tank and empty the water tank Shake the water tank to remove any remaining water 2 Leave the 2 water inlet caps open and allow the water tank to dry in a well ventilated area out of direct sunlight for at least 24 ...

Page 20: ...lim Hard Floor Nozzle Use this nozzle to clean hard floor surfaces Pet Nozzle Use this nozzle for soft surfaces and pet hair removal CAUTION Do not use the nozzle on the surfaces listed below Do not use it to clean coated or lacquered floors especially as repeated use can wear down the coating Clothing bedding Leather sofas cushions Carpet Vinyl flooring tiles marble Bedding Nozzle This nozzle let...

Page 21: ...l for cleaning inside vehicles or in narrow spaces under and behind furniture where an angled tool is needed Using the Brush To convert the tool from crevice to brush mode press in on the sides of the brush head a and pull the brush down To convert back to the crevice mode press in on the brush release button b and slide the brush up Adjusting the Length To adjust the length of the tool press and ...

Page 22: ...urned off before using the Kompressor lever Compressing the dust clears it off the interior walls of the dust bin and allows you to vacuum for longer periods before emptying the dust bin It also makes cleaning the dust bin easier and less messy The dust bin must be at least half full for the compression plate to be effective Press the Kompressor lever down several times to compress the dust and cl...

Page 23: ...t at the time of publication The application is subject to change for product improvement purposes without notice to users Before Using LG ThinQ Application 1 Use a smartphone to check the strength of the wireless router Wi Fi network near the appliance If the appliance is too far from the router the signal becomes weak It may take a long time to register or fail to install the application 2 Turn ...

Page 24: ...ce may be temporarily disconnected to the application When the Wi Fi signal moves to the normal position the appliance is connected to the application again Turning Wi Fi On Off on the Appliance Disconnecting from Wi Fi To save energy turn off the Wi Fi function by pressing the Wi Fi button for 3 seconds while the appliance is charging on the charging station Reconnecting to Wi Fi Follow the steps...

Page 25: ...n the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution suc...

Page 26: ...oreign objects the suction power changes the motor cycles repeatedly and the foreign objects clogging alarm icon blinks If clogging persists the appliance will turn off automatically to prevent damage Separate the battery from the product body and remove the foreign objects before resuming use of the appliance Check the inside of the product body above the Kompressor working plate the extension pi...

Page 27: ...ing so may cause product damage 4 Insert the crevice tool d into the cyclonic mesh filter c and turn it counterclockwise to remove the filter 5 Wash the cyclonic mesh filter under running water To avoid odor and the malfunction of the motor allow the cyclonic mesh filter to dry completely in a well ventilated area out of direct sunlight for at least 24 hours before reassembling 6 Use the combinati...

Page 28: ... service center 1 Remove the battery from the product body 2 Rotate the exhaust filter a to the unlocked position b to separate it from the product body 3 Grip the exhaust filter cover c and the exhaust filter a using both hands and rotate the exhaust filter cover while pressing the PUSH button in order to separate it from the exhaust filter 4 Lift out the pre filterd from the product body 5 Use t...

Page 29: ... Do not use the appliance without the exhaust filter and pre filter installed Doing so could result in product damage Cleaning the Nozzle Clean the nozzle and rotating brush regularly CAUTION Always separate the nozzle from the product body or remove the battery before cleaning If the nozzle starts to operate during cleaning it could cause an injury Keep fingers away from pinch points when assembl...

Page 30: ...otate the cover back into place Turn the cover lock clockwise to lock the cover Cleaning the Slim Hard Floor Nozzle 1 Press the nozzle release button a to remove the nozzle from the extension pipe or product body 2 Turn the nozzle upside down and remove the rotating brush while holding down the PUSH button on the nozzle 3 Attach the crevice tool to the product body and use the vacuum to remove for...

Page 31: ...c inside the nozzle 6 Press the brush cover until it clicks to lock the brush in place Cleaning the Bedding Nozzle 1 Press the nozzle release button to remove the nozzle from the extension pipe or product body and turn the nozzle upside down 2 Attach the crevice tool to the product body and use the vacuum to remove foreign objects and dust from the bottom of the nozzle Use a damp towel or cloth to...

Page 32: ...nce is running normally the hot air is a result of the motor cooling and is not a sign of malfunction A strange odor is coming from the appliance Appliance was purchased within the last 3 months The cleaner may emit a smell of rubber for about 3 months after purchase Dust bin is full of dust The dust in the bin may cause some odor Empty the bin and clean it Foreign object is on the filter The filt...

Page 33: ...product This is not a failure Attach the mop pads securely to the mop plates and press the Power button to resume use Foreign object is between mop plates and mop pads Remove foreign objects from the mop plates and press the Power button to resume use There is no water coming out of the mop nozzle Water tank is empty Fill the water tank Remove the battery or detach the nozzle before filling the wa...

Page 34: ...ct the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequenc...

Page 35: ...ILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY UNDER NO CIRCUMSTANCES SHALL LG OR ITS U S DISTRIBUTORS DEALERS BE LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT LIMITATION LOST GOODWILL LOST REVENUES OR PROFITS WORK STOPPAGE IMPAIRMENT OF OTHER GOODS COST OF REMOVAL AND RE...

Page 36: ...ousehold use e g commercial or industrial use offices and recreational facilities or vehicles or contrary to the Product owner s manual Costs associated with removal and reinstallation of the Product for repairs Replacement of batteries filters or any consumable parts The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with...

Page 37: ...n demand for arbitration The arbitration will be administered by the American Arbitration Association AAA and will be conducted before a single arbitrator under the AAA s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated referred to as the AAA Rules and under the procedures set forth in this section The AAA Rules are available online at www adr org consumer Sen...

Page 38: ...calendar days from the date of the first consumer purchaser s purchase of the product by either i sending an e mail to optout lge com with the subject line Arbitration Opt Out or ii calling 1 800 980 2973 You must include in the opt out e mail or provide by telephone a your name and address b the date on which the product was purchased c the product model name or model number and d the serial numb...

Page 39: ...39 Memo ...

Page 40: ...LG Customer Information Center Register your product Online www lg com For inquiries or comments visit www lg com or call 1 800 243 0000 U S A 1 888 542 2623 CANADA ...

Page 41: ...GING STATION Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times ENGLISH VDS ST1 MFL71780907 Rev 04_090821 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Page 42: ...SE 3 WARNING STATEMENTS 7 CAUTION STATEMENTS 8 INSTALLATION 8 Product Overview 11 Installing the Charging Station 13 Storing the Accessories 14 OPERATION 14 Charging the Battery 16 Getting Started 20 MAINTENANCE 20 Cleaning the Appliance 24 TROUBLESHOOTING 24 Before Calling for Service ...

Page 43: ...ssary when used by or near children Do not allow children to play with or hang on the appliance Do not use the appliance with a damaged power cord or plug The cord must be replaced If the appliance is not working as it should has been dropped damaged left outdoors or dropped into water return it to an LG Electronics service center Do not pull or carry by the cord use the cord as a handle close a d...

Page 44: ...e connecting to the battery pack picking up or carrying the appliance Carrying the appliance with your finger on the switch or energizing an appliance that has the switch on invites accidents When the battery pack is not in use keep it away from other metal objects like paper clips coins keys nails screws or other small metal objects that can make a connection from one terminal to another Shorting...

Page 45: ...ssembled or has missing or broken parts including a damaged cord or plug Take it to an authorized LG Electronics service center or dealer for assistance Do not apply excessive force to the power cord to bend it or place it under a heavy object as this will damage it Do not use multiple outlet adapters with this appliance Make sure to use a power socket with a capacity of 10 A Do not plug the appli...

Page 46: ...direct sunlight Do not keep the appliance or its battery inside a vehicle which is exposed to direct sunlight Never allow any water beverage or detergent to get inside the battery Do not apply physical impacts to the battery Do not use the appliance without the dust bag and filters in place Do not suck up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use to suc...

Page 47: ...e becomes overheated after extended use it may automatically turn off If this occurs leave the appliance in a cool well ventilated area for about an hour before turning on the power again Do not subject the product to shocks or drop it Do not install wet or damp filters Do not clean the product with a volatile or organic solvent thinner or acetone Always use a soft cloth to clean the appliance Rem...

Page 48: ...arately purchased unauthorized components parts or non LG products Front View There is also a nozzle hook on the right NOTE Use the charging station only with the provided vacuum cleaner Using a vacuum cleaner other than the one designed to be used with the charging station may result in improper sealing of the product and failure to empty dust from the vacuum cleaner Part Name Part Name a Control...

Page 49: ... center The product is shipped with a dust bag already installed Specifications Appliance Battery The charging station finishes charging one battery before charging the second The auxiliary battery will start charging only when the battery in the vacuum cleaner is fully charged NOTE The number of batteries varies depending on the vacuum cleaner purchased The auxiliary battery is available to buy s...

Page 50: ...wing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Any changes or modifications in construction of this device which are not expressly approved by the party res...

Page 51: ...e four grooves on the rear of the base plate b Peel off the paper from the gasket remove foreign substances from the groove and then attach the sticky side of the gasket to the base plate Attaching the gaskets on the base plate can prevent the base plate from slipping or scratching the floor when installing the product 2 Place the base plate on a flat hard surface with the long side facing forward...

Page 52: ...illing a hole in concrete take caution and wear protective goggles Before drilling into a wall make sure that there are no vents gas or water pipes or electrical cables behind the wall 1 Before moving the product to its final position mark the location on the wall where you will attach the anti tip cord If you are not drilling into a wall stud you will need to use the wall mounting anchor Install ...

Page 53: ... to store the inlet and components provided with the vacuum cleaner The components may differ depending on the vacuum cleaner model Using the Nozzle Hooks 1 Open the nozzle hook a on both sides of the product To open the nozzle hooks press on the right side Be careful not to pinch fingers when opening 2 Hang the nozzle on the nozzle hook Storage Inside 1 Open the left door of the product and inser...

Page 54: ...he battery 1 Press the Power button to turn the appliance off 2 Put the product body onto the charging station by aligning it to the hook a of the charging station Make the extension pipe its shortest length and insert it into the appliance The appliance cannot be loaded onto the charging station if either the combination tool or the crevice tool is inserted Use the charging station only after rem...

Page 55: ...nsert the auxiliary battery completely If the auxiliary battery is inserted correctly the auxiliary battery icon flashes The auxiliary battery icon in the status display flashes during charging and then lights up briefly and turns off to save energy when charging is complete ...

Page 56: ...s and its function is different for each stage preparation dust emptying finishing Pressing the Start Stop button in the Preparation Stage mounting the body of the vacuum cleaner The dust emptying operation is canceled and the product returns to the charging status Pressing the Start Stop button in the Dust Emptying Stage the dust bin cover opens automatically and the dust emptying operation begin...

Page 57: ...ce the dust bag White Product is emptying dust Flashing red If the indicator flashes red while emptying dust replace the dust bag at the end of the dust emptying operation Flashing red beeping If the dust emptying operation is complete and the dust bag is full the indicator will flash red beep 10 times and then turn off If the indicator flashes red replace the dust bag to maintain product performa...

Page 58: ...not put objects like smartphones on the product s control panel The product may malfunction due to vibration or the object may fall to the floor causing injury or damage If the power suddenly turns off during the dust emptying operation the vacuum cleaner is mounted and cannot be removed Causes for power loss include a power outage a turned off power strip an unplugged power cord and a tripped cir...

Page 59: ...19 OPERATION ENGLISH until the door is opened or the vacuum cleaner is removed ...

Page 60: ...peration periodically clean the dust bin cover WARNING Never wash the product body with water Water could reach the motor and cause electric shock or fire Do not allow foreign objects to enter the motor Doing so may cause electric shock fire or product damage Cleaning the Product Body 1 Disconnect the power plug from the outlet 2 Wipe the control panel using a soft cloth Product may malfunction if...

Page 61: ...ot reuse the dust bags 7 Place the end of the dust bag on the rail inside the product Make sure that the dust bag is level with both sides sitting properly on the rails Pull the top of the bag away from the rails if needed to smoothly insert the bag If the bag is not inserted properly dust will escape from the top of the bag 8 Slide the dust bag in along the rails of the product until it is comple...

Page 62: ...er Cleaning the Filters Clean the motor protection filter and the exhaust filter every 3 months or sooner if the dust emptying function seems weaker Clean the filters more frequently if the appliance is used regularly or in areas with a lot of dust CAUTION Do not use the appliance without the exhaust filter and the motor protection filter installed Doing so could result in product damage 1 Open th...

Page 63: ...d odor and the malfunction of the motor allow the motor protection filter and the exhaust filter to dry completely in a well ventilated area out of direct sunlight for at least 24 hours before reassembling 6 Push the motor protection filter and exhaust filter back into their original positions Make sure that the filters are in place before using the product ...

Page 64: ...ged in again The internal motor of the product is not operating properly Disconnect the power plug from the outlet and contact an LG Electronics Service Center The power supply has been cut off The power supply has been cut off Check whether the power plug is connected correctly to the outlet If using a multi outlet strip make sure the strip is turned on Check if the breaker is tripped or there is...

Page 65: ...ce it with a new dust bag even if it isn t full Two icons dust emptying replace bag and auxiliary battery flash simultaneously The motor that holds the Vacuum Cleaner isn t working properly Disconnect the power plug from the outlet and contact an LG Electronics Service Center The motor that opens and closes the Vacuum Cleaner dust bin cover isn t working properly Disconnect the power plug from the...

Page 66: ...26 Memo ...

Page 67: ...27 Memo ...

Page 68: ...LG Customer Information Center Register your product Online www lg com For inquiries or comments visit www lg com or call 1 800 243 0000 U S A 1 888 542 2623 CANADA ...

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