LG 55EW5G Owner'S Manual Download Page 2

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ENGLISH

_inde

TABLE OF CONTENTS

SAFETY PRECAUTION ..................3

-Precautions for the AC Adapter and Power ......4
-Precautions for Moving the Product ......................6
-Precautions for Installing the Product ..................7
-Precautions for Cleaning the Product ...................9
-Precautions for Using the Product.......................10
-Precautions for Using the Remote control ......12
-Precautions for Experiencing Image Retention

.................................................................................................13

-Product Disposal ............................................................13

ASSEMBLY AND PREPARATION ..14

-Product Installation ......................................................15
-Safety and Precaution Guide for Installation ....16
-IR Receiver .........................................................................18
-Connecting the LC (Luminance Compensation)

Cable .....................................................................................19

-How to Set the Screen Protection Mode .........19

REMOTE CONTROL .................... 20

MAKING CONNECTIONS ........... 22

-Connecting to a PC.......................................................22
-External Device Connection .....................................22
-Using the Input List ......................................................23

TROUBLESHOOTING .................. 24

PRODUCT SPECIFICATIONS ...... 29

LICENSES .................................... 33

TO SEE THE WEB MANUALS

(SOFTWARE USER GUIDE /

INSTALLATION MANUAL) ......... 34

WARRANTY ................................ 34

Summary of Contents for 55EW5G

Page 1: ...gnage MONITOR SIGNAGE 55EW5G 55EW5G A 55EW5G V www lg com Copyright 2020 LG Electronics Inc All Rights Reserved Please read this manual carefully before operating your set and retain it for future reference MFL71481027 2112 REV02 ...

Page 2: ...or Experiencing Image Retention 13 Product Disposal 13 ASSEMBLY AND PREPARATION 14 Product Installation 15 Safety and Precaution Guide for Installation 16 IR Receiver 18 Connecting the LC Luminance Compensation Cable 19 How to Set the Screen Protection Mode 19 REMOTE CONTROL 20 MAKING CONNECTIONS 22 Connecting to a PC 22 External Device Connection 22 Using the Input List 23 TROUBLESHOOTING 24 PROD...

Page 3: ...ected danger or harm by helping the user to use the product safely and for its intended purpose WARNING If you ignore the warning message you may be seriously injured or there is a possibility of accident or death CAUTION If you ignore the caution message you may be slightly injured or the product may be damaged WARNING This product cannot be installed outdoors Only use the product indoors as inst...

Page 4: ...ter firmly so it cannot come loose Poor connection may cause a fire or electric shock In the presence of thunder and lightning never touch the power cord and signal cable because it can be very dangerous It can cause electric shock Be careful not to step or place heavy objects electronic appliances clothing etc on the power cord or AC adapter Additionally do not bend or pull out the power cord or ...

Page 5: ...nnected from the AC power source even if the unit is turned off Power consumption will be 0 only when the power plug is unplugged Use an appliance coupler as a disconnect device CAUTION If the outlet pins of the power plug or AC adapter is covered with dust be sure wipe and keep clean Overheating due to layers of dust may cause a fire or electric shock If the outlet pins of the power plug or AC ad...

Page 6: ... the front panel of the product You may be electrocuted or the product can be damaged Comply with the number of people according to weight of product Under 25 kg per person use the equipment when exceed 100 kg If use the damaged product again contact the service centre because it can cause electric shock or fire Do not hold it upside down while holding only the stand It is for stand supported mode...

Page 7: ...alfunction may occur Do not install this product by yourself as you may injure yourself or cause damage to product Please contact service engineer authorised by service centre Do not install this product on a wall if it could be exposed to oil or oil mist This may damage the product and cause it to fall Do not leave the power or signal cable etc on the pathway This could cause a trip or fall which...

Page 8: ... due to internal heat buildup Do not cover the product with tablecloth or curtain or other material e g plastic while plugged in to block the ventilation hole of the product The product can be deformed or fire can break out due to overheating inside the product Do not install the product in an area with poor ventilation e g on a bookshelf in a closet or outside and avoid placing on cushions or car...

Page 9: ...lectric shock may occur or damage to the screen as get a scratch When you want to clean the front frame spray water onto a soft cloth 2 to 4 times and wipe in one direction only Too much moisture may cause staining CAUTION When cleaning the product or the screen unplug the power cord and wipe it gently with a soft cloth Do not spray water or other liquids directly on the product Especially do not ...

Page 10: ...ect or impact on the product or screen It can cause injury to human problem to product and damage the screen If you can smell smoke or other odors or hear a strange sound unplug the power cord and contact the service centre If you continue to use the product without taking proper measures it may cause electrical shock or fire Do not attempt to disassemble repair or modify the product yourself Plea...

Page 11: ...oduct Also do not throw toys or objects at the product or screen It can cause injury to human problem to product and damage the screen All the power sources must be disconnected by removing the power cables to remove all power from the unit CAUTION This panel is an advanced product that contains millions of pixels You may occasionally see pixel spots when viewing the screen Since these deactivated...

Page 12: ...ries Used batteries which include rechargeable batteries should be recycled separately from waste Please dispose used batteries and rechargeable batteries at a local recycling centre or a retail store that handles batteries CAUTION Do not short circuit and disassemble of batteries It may cause electrical shock or fire The remote control may not function properly in sunlight or under a strong lamp ...

Page 13: ...e retention Most third party products have the same issue The resulting damage is not covered by the product warranty Use a screen saver when using the monitor for a prolonged period of time Product Disposal Do not dispose of this product with general household waste Disposal of this product must be carried out in accordance to the regulations of your local authority ...

Page 14: ...he product where its front rear surfaces are exposed to direct sunlight Neither a separate stand nor a wall hanging unit is provided with this product NOTE The accessories provided with your product may vary depending on the model or region Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions SuperSign Software Manual Downloading...

Page 15: ... fire due to the increase in the internal temperature WARNING If the monitor is not positioned in a sufficiently stable location there is a danger that it will fall Many injuries can be avoided by taking the following simple precautions Use only fixing instruments and furniture which are able to securely support the product Ensuring the monitor is not overhanging the edge of the supporting furnitu...

Page 16: ... warranty will not cover any component damage caused by electrostatic discharge at the time of installation When installing this product you must wear anti electrostatic discharge ESD gear The serial number on the panel and that on the signage box must match Non matching serial numbers may result in a blurry screen or product malfunction 55EW5G A 55EW5G V ...

Page 17: ... labelled with the numbers 1 2 3 4 1 2 3 4 1 1 2 3 4 Insert A cable correctly into the connector and close the holder B attached to cable To prevent product malfunction or failure do not shake or pull the installed cable and replace any damaged cables with new ones A B 1 1 2 2 3 3 4 4 Direct Sunlight Install in a location that is not exposed to direct sunlight ...

Page 18: ...18 ENGLISH _index IR Receiver This allows a remote control sensor to be placed in a custom location Then that display can control other displays via an RS 232C cable IR Receiver ...

Page 19: ...iagram Setting A unique Set ID should be designated to each set without being duplicated The LC cable should be connected in the closed loop Please refer to the IG for the connection method How to Set the Screen Protection Mode Screen Protection Mode Setting Prevents after images on the screen by analysing the characteristics of the external input images The settings differ depending on the use of...

Page 20: ...y not be supported in certain models The product s internal and external batteries should not be exposed to excessive heat such as direct sunlight fire or the like POWER Turns the monitor on or off Turns the monitor on Turns the monitor off Adjusts the brightness of the picture to reduce energy consumption INPUT Selects the input mode The function is not supported in this model Number and Alphabet...

Page 21: ...ms your input BACK Allows you to move back one step in the user interaction function Quit all OSD tasks and applications Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu Selects the TILE Mode When the Picture ID number matches the Set ID number you can control whichever monitor you want in multi display format USB Men...

Page 22: ...itor and select an appropriate input mode For the best picture and sound quality connecting external devices to your monitor using HDMI cables is recommended NOTE For the best image quality using the monitor with HDMI connection is recommended To comply with the specifications of the product use a shielded interface cable with ferrite core such as a HDMI cable If you turn the monitor on when the s...

Page 23: ...mode Make sure the power cable is disconnected If you connect a gaming device to the monitor use the cable provided with the gaming device CAUTION Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the screen Avoid displaying static images on the screen for a long period of time to prevent image retention Use a screensaver if possible A wi...

Page 24: ...Format appears The signal cable is not connected between the PC and the product or the cable connection status is unstable Check the signal cable Access the input menu to check the input signal The signal from the PC Graphics card is out of the vertical or horizontal frequency range of the product Adjust the frequency range by referring to the specifications in this manual The position of the scre...

Page 25: ...at fits into the current mode If the adjustment is not satisfactory adjust the display settings manually in the OSD menu Horizontal noise appears or the characters look blurred D Sub analog signal Press the button in the remote control to automatically select the optimal screen status that fits into the current mode If the adjustment is not satisfactory adjust the display settings manually in the ...

Page 26: ...he product or external device For some models you will need to purchase external speakers separately since they do not have speakers built in Other Issues The power suddenly turned off Check if the auto off function is activated on the settings related time Power source has not being supplied properly See if the product power cord is connected properly Check the power control settings Check if the...

Page 27: ...vely prevent the formation of an after image Image sticking After image appears when the product is turned off If you use a fixed image for a long time the pixels may be damaged Use the screen saver function When a dark image is displayed on the screen after an image with high contrast black and white or gray this may cause image sticking This is normal for display products When the LCD panel disp...

Page 28: ...sing the same time interval When changing colours using complementary colours helps to prevent image sticking A A ITO or MoTi Pixel Layer 2 Change the image using the same time interval Make sure that the characters or images before changing the image remain in the same location after changing the image ...

Page 29: ...ted on some OS or graphics card types Horizontal frequency 30 kHz to 83 kHz Vertical frequency 56 Hz to 60 Hz Synchronization Separate Sync Digital Input Output ports Embedded battery Applied Environmental Conditions Operating Temperature 0 C to 40 C Operating Humidity 10 to 80 Storage Temperature 20 C to 60 C Storage Humidity 5 to 85 OLED Panel Pixel Pitch 0 630 mm H X 0 630 mm V Power Rated Volt...

Page 30: ...30 ENGLISH _index Display Unit mm 55EW5G A 1225 5 810 1 4 9 55EW5G V 1225 5 810 1 6 6 ...

Page 31: ...31 ENGLISH _index Signage Box Unit mm 238 4 34 7 782 8 ...

Page 32: ...0p 37 5 50 720 60p 45 60 1080 50i 28 1 50 1080 60i 33 75 60 1080 50p 56 25 50 1080 60p 67 432 59 94 1080 60p 67 5 60 2160 30p 67 5 30 NOTE Vertical frequency The product display functions by the screen image changing dozens of times every second like a fluorescent lamp The vertical frequency or refresh rate is the number of image displays per second The unit is Hz Horizontal frequency The horizont...

Page 33: ...nufactured under license from Dolby Laboratories Dolby Dolby Vision Dolby Audio Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together DTS 2 0 Channel DTS 2 0 Digital Out DTS HD and DTS Virtual X are registered trademarks or trademarks of DTS I...

Page 34: ...nd more information about the LG Digital Signage Monitor Signage in the web manuals Software User Guide Installation Manual For more information visit the LG website at http partner lge com WARRANTY 3 Years on site warranty 18 hours per day Contents Type No Static Image Dynamic Contents Only ...

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Page 40: ...oise is normal when powering ON or OFF this device The model and serial number of the product are located on the back and on one side of the product Record them below in case you ever need service MODEL SERIAL NO ...

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