LG 55EJ5E Owner'S Manual Download

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ENGLISH

MANAGEMENT TOOLS

Control Manager

Control and check the status of the display through the Web browser.
This function is available for PCs and mobile devices.
Different features are supported depending on the product.

Function

•

Dashboard

: Display a summary of the product's status and provides links to each page.

•

Display

and

Sound

: Provides features such as Screen Brightness, Sound, Input, and Reboot.

•

Time & Date

: Enable/disable Set Automatically feature and displays/changes the time set for the product.

•

Network

: Set the name and IP address of your Signage monitor.

•

Screen Fault Detection

: Display the video output status of the product.

•

Tile Mode

: Display the tile mode settings of the product.

•

Fail Over

: Turns the Fail Over feature on or off and sets related items.

•

Play via URL

: Turn Play via URL on or off and set URLs.

•

Software Update

: Update the firmware of the product.

•

Charts

: Output the product's status information such as its temperature and fan status.

•

Logs

: Output product malfunction records.

•

System Information

: Output information such as the product's software version and model name.

NOTE

•

When

Screen Rotation

is set to On,

Screen Fault Detection

does not work.

Summary of Contents for 55EJ5E

Page 1: ...read this manual carefully before operating your set and retain it for future reference 55EJ5E OWNER S MANUAL LG Digital Signage MONITOR SIGNAGE www lg com Copyright 2018 LG Electronics Inc All Rights Reserved ...

Page 2: ...ng the Product 6 Product Disposal Only Hg lamp used LCD Monitor 7 LICENSES 8 ASSEMBLY AND PREPARATION 9 Optional Accessories 11 IR Receiver 12 Installing on a Wall 13 Tiling Displays 16 How to Mount the Set REMOTE CONTROL 25 MAKING CONNECTIONS 27 Connecting to a PC 27 External Device Connection 27 Using the Input List 28 Connecting Multiple Monitors 29 TROUBLESHOOTING 31 PRODUCT SPECIFICATIONS 34 ...

Page 3: ...k or damage to the product Use only a properly grounded plug and receptacle If you do not you may be electrocuted or injured Or the product might be damaged Do not use a damaged or loose plug This may cause electrical shock or fire Operate the display only from a power source i e voltage indicated in the product specification Otherwise the product can be damaged fire can occur or you may be electr...

Page 4: ...vice Please make sure the device is installed near the wall outlet to which it is connected and that the outlet is easily accessible Do not unplug the power cord while the product is in use Electrical shock can damage the product As long as this unit is connected to the AC wall outlet it is not disconnected from the AC power source even if the unit is turned off Precautions for installing the Prod...

Page 5: ...product Make sure the product ventilation hole is not blocked Install the product more than 100 mm 3 9 inches from the wall If you install the product too close to the wall it may be deformed or fire can break out due to internal heat build up Do not cover the product with cloth or other material eg plastic while plugged in The product can be deformed or fire can break out due to internal overheat...

Page 6: ...damaged product can cause electric shock or fire Do not place the product face down This may damage the TFT LCD screen Precautions for Using Cleaning the Product WARNING Do not attempt to disassemble repair or modify the product yourself Fire or electric shock can occur Contact LG Customer Service for repair When cleaning the product unplug the power cord and scrub gently with a soft cloth to prev...

Page 7: ...ave persistent image or stain on the monitor screen To avoid this problem use a screen saver and power off when this product is not used Persistent image or stain caused by long time usage are not covered by the warranty on this product Do not use products using high voltage around the Monitor ex Electrical Swatter Monitor may have malfunction as its electrical shock Spray water onto a soft cloth ...

Page 8: ... other countries Manufactured under license from Dolby Laboratories Dolby Dolby Vision Dolby Audio Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together DTS 2 0 Channel DTS 2 0 Digital Out DTS HD and DTS Virtual X are registered trademarks or ...

Page 9: ... product This product can only be used in a state in which the Signage Box and FFC cable are not exposed NOTE The accessories provided with your product may vary depending on the model or region Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions SuperSign Software Manual Downloading from the LG Electronics website Visit the LG ...

Page 10: ...trostatic discharge ESD when installing the product The serial number on the panel and that on the signage box must match If they do not spots may appear on the screen or the product may not function properly MADE IN KOREA LW650PQL HL A1 RoHS Verified C PCB LW650PQL HL A1 1 C PCB LW650PQL HL A1 MADE IN KOREA LW650PQL HL A1 RoHS Verified MADE IN KOREA LW650PQL HL A1 RoHS Verified ...

Page 11: ... illustrations in this manual may differ from the actual product and accessories Wi Fi Dongle kit AN WF500 CAUTION If you connect to a wireless LAN during wired LAN use the network may temporarily disconnect NOTE Optional accessories are available for some models If necessary please purchase them separately You can obtain additional accessories from your local retail store ...

Page 12: ...ENGLISH 12 IR Receiver This allows a remote control sensor to be placed in a custom location Then that display can control other displays via an RS 232C cable IR Receiver ...

Page 13: ...all it may fall and result in injury Use the screws and wall mount brackets provided and consult a retailer or a professional installation company near you NOTE Do not install the product in a place with no ventilation e g on a bookshelf or in a closet or on a carpet or cushion If there is no other option but to mount the product on the wall make sure that sufficient ventilation is provided before...

Page 14: ...both the furniture and the monitor to a suitable support Not placing cloth or other materials between the monitor and supporting furniture Educating children about the dangers of climbing on furniture to reach the monitor or its controls Install the product on a wall on which anchor bolts can be fixed Install the product where it can be safely supported On concrete plywood MDF etc Installing the p...

Page 15: ...t operate normally if you use a cable other than the one provided Make sure that you use the cable provided exclusively for LC Refer to ESG for a detailed LC Luminance Compensation connection diagram Setting A unique Set ID should be designated to each set without being duplicated The LC cable should be connected in the closed loop Please refer to the ESG for the connection method ...

Page 16: ...Tiling Landscape 1 Attach the Wall Fixer Guide on the wall 2 Fix the four wall fixers on the holes of the Wall Fixer Guide by tightening 8 screws 3 After fixing the wall fixers remove the Wall Fixer Guide 4 Slide the display from top to down direction to secure it 1 ...

Page 17: ...ENGLISH 17 2 M4 x L25 890 4 35 0 445 2 17 5 25 0 9 456 8 17 9 233 4 9 1 223 4 8 7 Unit mm inches ...

Page 18: ...ENGLISH 18 3 4 5 ...

Page 19: ...ENGLISH 19 6 7 8 ...

Page 20: ...xer Guide on the wall 2 Fix the four wall fixers on the holes of the Wall Fixer Guide by tightening 8 screws 3 After fixing the wall fixers remove the Wall Fixer Guide 4 Slide the display from the top in the downwards direction to secure it 1 ...

Page 21: ...ENGLISH 21 2 M4 x L25 431 8 17 215 9 8 5 25 0 9 915 3 36 0 462 65 18 2 452 65 17 8 Unit mm inches ...

Page 22: ...ENGLISH 22 3 4 ...

Page 23: ...ENGLISH 23 5 6 ...

Page 24: ...ENGLISH 24 7 8 ...

Page 25: ...toward the monitor s IR receiver Some features of the remote control may not be supported in certain models POWER Turns the monitor on or off Turns the monitor on Turns the monitor off Reduces power consumption by adjusting peak screen brightness Input Selects the input mode Used for viewing 3D videos Toggles between numerical and alphabetical Number and Alphabet buttons Enters numerical or alphab...

Page 26: ...our input Back Allows you to move back one step in the user interaction function Quit all OSD tasks and applications Allows you to control various multimedia devices to enjoy multimedia simply by using the remote control through the SimpLink menu Selects the TILE Mode When the Picture ID number matches the Set ID number you can control whichever monitor you want in multi display format USB Menu Co...

Page 27: ...cables are not provided This monitor supports the Plug and Play feature Plug and Play a feature that enables a PC to recognize devices attached by the user without device configuration or user intervention when powering up External Device Connection Some of the cables are not provided Connect a HD receiver DVD or VCR player to the monitor and select an appropriate input mode For the best picture a...

Page 28: ...h Ethernet If you cannot hear any sound in HDMI mode please check your PC settings Some PCs require you to manually change the default audio output to HDMI If you want to use HDMI PC mode you must set your PC DTV to PC mode You may experience compatibility issues if you use HDMI PC mode Make sure the power cable is disconnected If you connect a gaming device to the monitor use the cable provided w...

Page 29: ...ction in one monitor and connect the other end to the DP IN connection of the other monitor MONITOR 1 MONITOR 2 MONITOR 3 MONITOR 4 NOTE If the signal cable between the product and your PC is too long make sure to use the Booster or optical cable Daisy chaining the video output may be limited depending on the performance of the input device that supports HDCP ...

Page 30: ... box must match If they do not spots may appear on the screen or the product may not function properly MADE IN KOREA LW650PQL HL A1 RoHS Verified C PCB LW650PQL HL A1 1 C PCB LW650PQL HL A1 MADE IN KOREA LW650PQL HL A1 RoHS Verified MADE IN KOREA LW650PQL HL A1 RoHS Verified ...

Page 31: ...nstall the driver Check if the Plug and Play function is supported by referring to the graphics card user manual The screen image looks abnormal Problem Action Is the screen position wrong Check if the graphics card resolution and frequency are supported by the product If the frequency is out of range set to the recommended resolution in the Control Panel Display Setting menu The settings may diff...

Page 32: ...differ depending on your operating system Screen color is unstable or mono colored Check the connection status of the signal cable Or re insert the PC graphics card Do black spots appear on the screen Several pixels red green blue white or black color may appear on the screen which can be attributable to the unique characteristics of the OLED panel This is not a malfunction of the OLED The operati...

Page 33: ...is no need for concern If the power is turned on or a power failure occurs while the Clear Panel Noise feature OFF RS is running the feature may not work properly Turn the power on five minutes after running the Clear Panel Noise feature The external speakers connected to the product may make a sound while you are running the Clear Panel Noise feature OFF RS OFF RS Removes image sticking through T...

Page 34: ... kHz to 83 kHz Vertical frequency HDMI DisplayPort 50 Hz to 60 Hz Synchronization Separate Sync Digital Input Output ports USB 2 0 IN1 2 HDMI IN DP IN OUT LAN IN OUT IR IN RS 232C IN OUT AUDIO OUT Embedded battery Applied Environmental Conditions Operating Temperature 0 C to 40 C 32 F to 104 F Operating Humidity 10 to 80 Storage Temperature 20 C to 60 C 4 F to 140 F Storage Humidity 5 to 85 OLED P...

Page 35: ...ENGLISH 35 Display Unit mm inches 1220 3 48 0 696 8 27 4 4 9 0 1 Signage Box Unit mm inches 238 4 9 3 34 7 1 3 782 8 30 8 ...

Page 36: ... 1366 x 768 47 7 60 1280 x 1024 63 981 60 02 1680 x 1050 65 290 59 954 1920 x 1080 67 5 60 3840 x 2160 67 5 30 HDMI DisplayPort DTV Support Mode Resolution Horizontal frequency kHz Vertical frequency Hz 480 60p 31 5 60 576 50p 31 25 50 720 50p 37 5 50 720 60p 45 60 1080 50i 28 1 50 1080 60i 33 75 60 1080 50p 56 25 50 1080 60p 67 432 59 94 1080 60p 67 5 60 2160 30p 67 5 30 ...

Page 37: ... by the screen image changing dozens of times every second like a fluorescent lamp The vertical frequency or refresh rate is the number of image displays per second The unit is Hz Horizontal frequency The horizontal interval is the time taken to display one horizontal line When 1 is divided by the horizontal interval the number of horizontal lines displayed every second can be tabulated as the hor...

Page 38: ... Cliffs NJ 07632 Telephone 201 266 2215 Temporary noise is normal when powering ON or OFF this device Make sure to read the Safety Precautions before using the product The model and serial number of the product are located on the back and on one side of the product Record them below in case you ever need service MODEL SERIAL ...

Page 39: ...Please read this manual carefully before operation and retain it for future reference webOS 3 2 www lg com SW USER GUIDE LG Digital Signage MONITOR SIGNAGE ...

Page 40: ...tting Data Cloning Sync Mode Multi Screen General 10 Language System Information Set ID Time Date Power Network Safety Mode Expert Controls Display 24 Picture Mode Aspect Ratio Rotation Expert Controls Sound 30 Sound Mode Sound Out Audio Out Volume Increase Amount AV Sync Adjust Digital Audio Input Admin 33 Lock Mode Change PIN Code Enterprise Settings Reset to Initial Settings Factory Reset ...

Page 41: ...GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media s...

Page 42: ...anager This featured is optimized for Google Chrome Input Navigate to the external input selection screen Settings Navigate to the Settings screen Dashboard This feature displays key information about your Signage monitor in the center of the home screen In the Dashboard you can manually change settings by selecting the corresponding items NOTE If the dashboard is locked the focus does not move Co...

Page 43: ...ge by time and day of the week On Off Time Setting Set on off times for each day of the week Holiday Setting Set holidays by date and by day of the week SI Server Setting Ez Setting SI Server Setting Set up to connect your signage to an external SI server Set up a server environment for SI app installation Ez Setting SI Server Setting Developer Mode Beanviser This feature provides great convenienc...

Page 44: ...file being uploaded the feature will play back the file Backup media select Using the settings button you can upload a single file in the internal external memory Preview You can preview the uploaded file SuperSign Contents When the automatic input switches this feature will play the file s distributed in SuperSign Premium RESET Reset to initial settings Status Mailing Ez Setting Status Mailing Th...

Page 45: ...p by the RGB sensor while Screen Fault Detection is turned on in the Settings 5 No Signal Check Checks whether there is a signal If there are no signals for more than 10 seconds an email is sent 6 Schedule Play Status An email is sent if content cannot be played between the scheduled start time and end time in either Content Management Schedule status or SuperSign Content status However this does ...

Page 46: ...ation is enabled and using this feature disables Preview Time Date is not set to Set Automatically website navigation may be difficult General Time Date Check Set Automatically Setting Data Cloning Ez Setting Setting Data Cloning This feature is used to copy and import the settings of the device to other devices Export Setting Data Export the settings of the device to another device Import Setting...

Page 47: ...reen Layout Menu From the screen layout menu press the up arrow key on the remote control to go to the screen layout menu bar and select it or press the back key to close the screen layout menu Changing Screen Input Press the button on the top right of each split screen to select the desired input NOTE Inputs which have already been selected for other split screens cannot be selected again To sele...

Page 48: ...ed via RS 232C Assign numbers ranging from 1 to 1000 and exit the option You can control each product separately by using the Set ID you assigned to each product Auto Set ID Automatically assigns a unique Set ID number to each product when several products are connected for display Reset ID Reset the Set ID of the product to 1 Time Date General Time Date This feature enables you to view and change...

Page 49: ...f you set this feature to On the product turns off if there is no input from the remote control for 4 hours If you set this feature to Off the 4 Hours Off feature is disabled It is recommended that you set this feature to Off if you intend to use the product for long periods of time as the feature turns the power of the product off DPM Set the Display Power Management DPM mode If this feature is n...

Page 50: ...On status there must be input from the remote control s Power or Input button or the monitor s On button Power On Delay 0 250 This feature prevents overload by implementing a power on delay when multiple monitor sets turn on You can set the delay interval in the range of 0 to 250 seconds Power On Status Select the operating status of the monitor when the main power has turned on You can choose fro...

Page 51: ...lay settings to be adjusted For detailed information contact your Internet provider or consult your router manual Wi Fi Connection If you have set your monitor up for a wireless network you can view and connect to available wireless Internet networks Add a Hidden Wireless Network You can add a wireless network by manually typing in its name Connect via WPS PBC Press the button on the wireless rout...

Page 52: ...Wi Fi dongle is connected to the product SoftAp Access Information SSID A unique identifier necessary to make a wireless Internet connection Security key The security key you enter to connect to the desired wireless network Number of connected devices Shows the number of devices currently connected to your Signage device via a Wi Fi connection Up to 10 devices are supported UPnP Open and block UDP...

Page 53: ...ion You may experience undesired results if the network connection speed does not meet the requirements of the content being accessed Some INTERNET connection operations may not be possible due to certain restrictions set by the Internet service provider ISP supplying your Internet connection Any fees charged by an ISP including without limitation connection charges are your responsibility NOTE If...

Page 54: ...r that supports wireless connection is necessary the wireless connection function of the corresponding router must also be activated Ask the router manufacturer whether the router supports wireless connection To connect to a wireless router verify the SSID and security settings of the wireless router Please refer to the user guide of the corresponding router regarding SSID and security settings of...

Page 55: ... remove image sticking Washing Bar Displays a bar on the screen to make the image move smoothly You can download your desired image and display it on the bar User Image Displays your desired images using USB User Video Plays your desired video Repeat Off just 1 time If you select the desired mode and press DONE ISM operates immediately On If the screen remains still for a specified wait time ISM o...

Page 56: ... available only when Repeat is set to Schedule You cannot set the same time for Start time and End time End Time Set the End time This option is available only when Repeat is set to Schedule You cannot set the same time for Start time and End time Action Cycle You can select from among 1 10 mins 20 mins 30 mins 60 mins 90 mins 120 mins 180 mins 240 mins This option is available only when you have ...

Page 57: ...e is displayed alone If you have downloaded multiple images up to four images are displayed in sequence per cycle Bar Color You can choose from six colors red green blue white black and gray This feature is only applicable when Bar Image is set to Off This option is available only when you have selected Washing Bar Transparency Off Displays the bar opaquely On Displays the bar translucently Transp...

Page 58: ... PNG You can download up to four images Resolution 1920 x 1080 or lower If there are no images or if the existing images have been deleted the default image is used The default image is a white background image This option is available only when you have selected User Image User Video Download To download a video the video file must be located under the folder titled ISM on your USB drive Make sur...

Page 59: ...Set the UUID 1 Field1 4byte hex value 8 digits 2 Field2 2byte hex value 4 digits 3 Field3 2byte hex value 4 digits 4 Field4 2byte hex value 4 digits 5 Field5 6byte hex value 12 digits Major 0 65535 Sets the Major value Minor 0 65535 Sets the Minor value Eddystone Frame Set UUID or URL 1 Beacon UUID hex Set the UUID 1 Field1 10byte hex value 20 digits 2 Field2 6byte hex value 12 digits 2 Setting th...

Page 60: ...ication with external serial ports OPS Enable communication with the OPS connected to your monitor Background Image This feature enables you to set the default background image Booting Logo Image Change the logo image that appears when the device boots up If you set this option to Off no logo image appears when the device boots up Download or initialize an image file on the storage device No Signa...

Page 61: ...etailed scenarios are as follows Transmission Reception All O O Send Only O X Receive Only X O Crestron This function enables synchronization with applications provided by Crestron Server This menu sets the server s IP address for the network connection with the server equipment provided by Crestron Port 1024 65535 This menu sets the port for the network connection with the server The default port...

Page 62: ...play the picture at normal contrast brightness and sharpness APS Adjust the screen brightness to reduce power consumption Expert Calibration Allow an expert or anyone who loves picture quality to manually tune to the best picture quality NOTE The kinds of Picture Mode you can select may vary depending on the input signal Expert is an option that allows a picture quality expert to fine tune the pic...

Page 63: ...will feel The lower you set the color temperature the warmer the colors on the screen will feel Expert Controls Customize the advanced options Dynamic Contrast Optimize the difference between the light and dark parts of the screen according to the brightness of the image Super Resolution Sharpen the areas of the screen that are blurry or barely distinguishable Color Gamut Select the range of color...

Page 64: ...nd lessening blurriness based on the displayed image LED Local Dimming Make the light areas of the screen lighter and the dark areas darker for maximum contrast Setting this feature to Off may increase the monitor s power consumption TruMotion Reduce image shaking and image sticking that can occur with moving images Some models do not support playback of the content Apply to all inputs Save the cu...

Page 65: ...de External Input Rotation This feature rotates the screen clockwise You can set this feature to Off 90 180 270 When this feature is set to On 90 or 270 degrees as for ARC the picture is resized to be Full Wide If External Input Rotation is enabled during WiDi operation the position of the mouse cursor may not be displayed accurately Please note that the degradation of picture quality that occurs ...

Page 66: ...period of time Energy Saving Smart Energy Saving Automatically adjust the brightness of the screen according to the brightness of the picture to save energy On Enable the Smart Energy Saving feature Off Disable the Smart Energy Saving feature Brightness Control Adjust the brightness of the screen to save energy Auto Automatically adjust the brightness of the screen according to ambient light Off D...

Page 67: ...ion Reset Resets the options to default Intelligent Auto Decides to run Auto Configuration on resolutions recognized for the first time by the RGB input HDMI IT Contents Set the HDMI IT Contents function Off Disable the HDMI IT Contents function On Enable the HDMI IT Contents function This feature automatically changes the monitor s picture mode based on HDMI Contents information when an HDMI sign...

Page 68: ...es Cinema Optimize sound for watching movies Clear Voice III Enhance voices so they can be heard more clearly Sports Optimize sound for watching sports Music Optimize sound for listening to music Game Optimize sound for playing video games Balance Balance Adjust the output volume for the left speaker and the right speaker Equalizer Equalizer Manually adjust sound by using the equalizer Reset Reset...

Page 69: ...itor when it is turned on It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting Press Device Selection to view the devices that are or that can be connected and connect other devices You can use the signage remote control to adjust the volume of the connected device If the audio device fails to connect check that it is swit...

Page 70: ...nd AV Sync Adjust This feature adjusts audio timing to synchronize video and audio External Speaker 5 15 Adjust the sync between video and audio coming from external speakers such as those connected to the digital audio output port LG audio equipment or headphones Moving closer to speeds up the audio output while moving closer to slows down the audio output compared to the default value Internal S...

Page 71: ...nnot use your remote control However Power On feature is available Local Key Operation Lock This feature enables you to configure the Local Key Operation Lock feature so that settings or content cannot be changed If you set this feature to Off Normal you can use the local keys on the monitor If you set this feature to On Power Key Only you can only use the power key When you use a joystick press a...

Page 72: ... the corresponding enterprise settings This feature does not get activated if a code has already been entered Reset to Initial Settings This feature resets all items except the Quick Start items Language Time and Auto Power Off to their initial settings Factory Reset This feature resets the items applicable for Reset to Initial Settings Date Time Language Network IP and the Input Label Internal St...

Page 73: ... video content image content template content SuperSign content and playlist content in an integrated way The OLED models do not support the playback and management of image content and template content Continuous Play 1 Select your desired type of content from the tab on the left and then select your desired content 2 Click Play in the upper right hand corner of the screen and enjoy the content y...

Page 74: ... only view the content of your desired type by filtering content files by content type Create Playlist When creating a playlist you cannot include characters that cannot be used in file names on Windows such as and in the names of the files in the playlist In addition if the playlist contains content files whose names include such characters you cannot move or copy the playlist 1 Select Playlist f...

Page 75: ...nt files whose names include such characters you cannot move or copy the playlist 5 Watch the playlist or external input you selected play back at its scheduled time Importing a Schedule 1 Click Import in the upper right hand corner of the screen 2 Select the external storage device from which you wish to import a schedule 3 Select the schedule you wish to import to your monitor You can only choos...

Page 76: ...hen a schedule that has not been set repeatedly is completed the schedule is automatically deleted Schedule does not work while Scheduling list app is running Template Template The Content Manager app s editor feature enables you to add your desired templates 1 Select the template of your desired format You can choose between Landscape mode and Portrait mode 2 Modify the template s text 2 1 Apply ...

Page 77: ...PEG 1 Layer III MP3 3gp 3g2 Video H 264 AVC MPEG 4 Audio AAC AMR NB AMR WB mkv Video MPEG 2 MPEG 4 H 264 AVC VP8 VP9 HEVC Audio Dolby Digital Dolby Digital Plus AAC PCM DTS MPEG 1 Layer I II MPEG 1 Layer III MP3 ts trp tp mts Video H 264 AVC MPEG 2 HEVC Audio MPEG 1 Layer I II MPEG 1 Layer III MP3 Dolby Digital Dolby Digital Plus AAC PCM mpg mpeg dat Video MPEG 1 MPEG 2 Audio MPEG 1 Layer I II MPE...

Page 78: ...only use USB storage devices that store normal music image and or movie files Storage devices formatted with utility programs that are not supported by Windows may not be recognized Please connect power to a USB storage device over 0 5 A which requires an external power supply Otherwise the device may not be recognized Please connect a USB storage device with the cable offered by the device maker ...

Page 79: ... when the display is turned on The recommended capacity is 1 TB or less for a USB external hard disk and 32 GB or less for USB memory Any device with more than the recommended capacity may not work properly If a USB external hard disk with a Energy Saving feature does not work turn the hard disk off and on again to make it work properly USB storage devices USB 2 0 or below are also supported Howev...

Page 80: ...e in Master mode Slave Play Schedule and Playlist distributed in Master mode Remove monitor sets for their groups Monitor sets that have been added to a group are automatically switched to Slave mode Conversely when a monitor set has been deleted from a group it is automatically initialized and switched to Master mode If a new Slave has been added to an existing group or if the Data Cloning or the...

Page 81: ...sets of devices in the group that are not Data Cloning or content synchronized Data Cloning or SYNC button will be activated 6 You can re copy the master device s setting data to the group by using Data Cloning 7 You can re distribute the content distributed to the group by using Sync Deleting a Group 1 Click Delete Group 2 Select the group you wish to delete and click Delete 3 Check that the grou...

Page 82: ...ded CAUTION You can create up to 25 groups You can add up to 12 slave devices to a group You can distribute the schedules stored on external devices after executing Content Manager s import operation Make sure to delete all schedules stored on the slave sets before distributing any schedules A list of devices you can add to your desired group appears only when the following conditions have been me...

Page 83: ...RGB HDMI DP OPS DVI D Other than these modes LG Signage cannot be detected by your PC 1 Connect your laptop to AP This feature can be used without an AP but it is recommended that you connect to it for optimal performance Go to PC Settings PC and Devices Devices on your laptop 2 Click Add Device in the top center of the screen and then you will see a list of nearby WiDi capable LG Signage monitors...

Page 84: ...me set for the product Network Set the name and IP address of your Signage monitor Screen Fault Detection Display the video output status of the product Tile Mode Display the tile mode settings of the product Fail Over Turns the Fail Over feature on or off and sets related items Play via URL Turn Play via URL on or off and set URLs Software Update Update the firmware of the product Charts Output t...

Page 85: ...RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN 2 Press the red Picture ID On button on the remote control 3 Make sure that the Picture ID you set is identical to the Set ID of the monitory you wish to control A set with a Set ID that is different from the Picture ID cannot be controlled by IR signals NOTE If Picture ID has been set to 2 only the upper right monitor which has ...

Page 86: ... up the Touch Assistive Menu on the screen Different features are supported depending on the product Function Home Navigates to the Home screen Reader Mode A mode with low blue light which lessens strain on the eyes when reading text Local Key Lock Configures the product button local key lock function External Input Navigates to the external input selection screen Settings Navigates to the Setting...

Page 87: ...elect regions Touch the left or right arrows on the screen to display the full menu and you can delete all screens or save the current screen as a file in the internal storage or external storage You can turn Multi touch On and Off in the full menu When the Multi touch function is turned on the Zoom button appears and when the Multi touch function is off you can zoom in and out using two fingers E...

Page 88: ...utton 13 Number Key 3 Remote control button 14 Number Key 4 Remote control button 15 Number Key 5 Remote control button 16 Number Key 6 Remote control button 17 Number Key 7 Remote control button 18 Number Key 8 Remote control button 19 Number Key 9 Remote control button 02 Vol Remote control button 03 Vol Remote control button E0 Brightness Page Up Remote control button E1 Brightness Page Down Re...

Page 89: ...l button 44 OK Remote control button 28 BACK Remote control button 7B Tile Remote control button 5B Exit Remote control button 72 Picture ID On Red Remote control button 71 Picture ID Off Green Remote control button 63 Yellow Remote control button 61 Blue Remote control button 5F W Bal Remote control button 3F S Menu Remote control button 7C Home Remote control button 97 Swap Remote control button...

Page 90: ...be different according to the model Connect the RS 232C cable as shown in the picture The RS 232C protocol is used for communication between the PC and product You can turn the product on off select an input source and adjust the OSD menu from your PC Monitor 1 Monitor 2 Monitor 3 Monitor 4 PC RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT RS 232C IN RS 232C OUT RS 232C Gende...

Page 91: ...sy chain cannot be used Be sure to only use the provided gender to connect properly When you have daisy chained multiple Signage products to control them simultaneously if you attempt to turn on off the master device in a continuous manner some products may not turn on In this case you can turn those monitors on by pressing the MONITOR ON button not the Power button ID BACK TILE ON OFF EXIT Power ...

Page 92: ...to 32 09 Color k i 00 to 64 10 Tint k j 00 to 64 11 Color Temperature x u 70 to D2 12 Balance k t 00 to 64 13 Sound Mode d y See Sound Mode 14 Mute k e 00 to 01 15 Volume Control k f 00 to 64 16 Clock 1 year month day f a See Clock 1 17 Clock 2 hour minute second f x See Clock 2 18 No Signal Power Off 15 Min f g 00 to 01 19 Auto Power Off m n 00 to 01 20 Language f i See Language 21 Set Default f ...

Page 93: ...d d 00 to FF 36 Check Tile Mode d z FF 37 Tile ID d i See Tile ID 38 Natural Mode d j 00 to 01 39 Energy Saving Settings f j See Energy Saving Settings 40 Remote Control Local Key Lock k m 00 to 01 41 Power On Delay f h 00 to FA 42 Fail Over Select m i 00 to 02 43 Fail Over Input Select m j See Fail Over Input Select 44 Remote Controller Key Lock t p 00 to 02 45 Local Key Lock t o 00 to 02 46 Stat...

Page 94: ... LAN Daisy Chain s n 84 00 to 01 63 Content Rotation s n 85 00 to 02 64 Scan Inversion s n 87 00 to 01 65 Beacon s n 88 00 to 01 66 Brightness Scheduling Mode s m 00 to 01 67 Brightness Scheduling s s See Brightness Scheduling 68 Multi Screen Mode Input x c See Multi Screen Mode Input 69 Aspect Ratio Multi Screen x d See Aspect Ratio Multi Screen 70 Screen Off Multi Screen x e See Screen Off Multi...

Page 95: ... 84 Digital Audio Input s n a2 00 to 01 85 Booting Logo Image s n a3 00 to 01 86 SoftAP Mode s n a4 00 to 01 87 Natural Size s n a5 00 to 64 88 Clear Panel Noise s n a6 01 89 Change PIN Code s n a7 See Change PIN Code 90 Play Internal Storage Media s n a8 Play Internal Storage Media 91 No Signal Image s n a9 00 to 01 92 Audio Out s n aa 00 to 02 93 DPM Wake Up Control s n 0b 00 to 01 94 Fan Failur...

Page 96: ...pending on the command Cr Carriage Return This parameter corresponds to 0 x 0D in ASCII code White Space This parameter corresponds to 0 x 20 in ASCII code Acknowledgment Command2 Set ID OK NG Data x The product transmits an ACK acknowledgment based on this format when receiving normal data At this point if the data is FF it indicates the present status data If the data is in data write mode it re...

Page 97: ...rSign webOS Player E1 Others E2 Multi Screen Acknowledgment b Set ID OK NG Data x Some input signals may not be available with certain models If it is not distributed from SuperSign W WebOS Player returns NG 03 Aspect Ratio Command k c Adjusts the aspect ratio of your monitor Transmission k c Set ID Data Cr Data 02 Full Wide 06 Original Acknowledgment c Set ID OK NG Data x The aspect ratio may dif...

Page 98: ... temperature Transmission x u Set ID Data Cr Data 70 D2 3200K 13000K Acknowledgment u Set ID OK NG Data x 06 Contrast Command k g Adjusts the screen contrast Transmission k g Set ID Data Cr Data 00 64 Contrast 0 100 Acknowledgment g Set ID OK NG Data x 07 Brightness Command k h Adjusts the screen brightness Transmission k h Set ID Data Cr Data 00 64 Brightness 0 100 Acknowledgment h Set ID OK NG D...

Page 99: ...d Command f x Sets the Clock 2 values hour minute second Transmission f x Set ID Data1 Data2 Data3 Cr Data1 00 to 17 Hour 00 to hour 23 Data2 00 to 3B Minute 00 to minute 59 Data3 00 to 3B Second 00 to second 59 Enter fx Set ID ff to view the Time 2 hour minute second settings This feature is only available when Clock 1 year month day has been set Acknowledgment x Set ID OK NG Data1 Data2 Data3 x ...

Page 100: ...inese Mandarin 11 Japanese 12 Chinese Cantonese 13 Arabic Acknowledgment i Set ID OK NG Data x Some languages may not be available with certain models 21 Initial Settings Command f k Executes Reset Initialize Screen can only be executed in RGB input mode Transmission f k Set ID Data Cr Data 00 Picture Reset 01 Initialize Screen 02 Reset to Initial Settings Acknowledgment k Set ID OK NG Data x This...

Page 101: ...ission f z Set ID Data Cr Data FF Checks software version Acknowledgment z Set ID OK NG Data x 27 White Balance Red Gain Command j m Adjusts the red gain value for white balance Transmission j m Set ID Data Cr Data 00 to FE Red gain 0 to 254 FF Checks red gain value Acknowledgment m Set ID OK NG Data x 28 White Balance Green Gain Command j n Adjusts the green gain value for white balance Transmiss...

Page 102: ... 0 to 127 FF Checks blue offset value Acknowledgment z Set ID OK NG Data x 33 Backlight Command m g Adjusts the backlight brightness Transmission m g Set ID Data Cr Data 00 to 64 Backlight 0 to 100 Acknowledgment g set ID OK NG Data x 34 Screen Off Command k d Turns off off the screen Transmission k d Set ID Data Cr Data 00 Screen On 01 Screen Off Acknowledgment d Set ID OK NG Data x This feature ...

Page 103: ...played in the gap between the monitors is omitted Transmission d j Set ID Data Cr Data 00 Off 01 On Acknowledgment j Set ID OK NG Data x This feature may not be supported on some models 39 Energy Saving Settings Command f j Sets the Display Power Management feature Transmission f j Set ID Data Cr Data 00 Off 04 1 minute 05 3 minutes 06 5 minutes 07 10 minutes Acknowledgment j Set ID OK NG Data x T...

Page 104: ...on the model The data number depends on the number of supported input signals This feature operates as the last input and supports data in DTV format 44 Remote Controller Key Lock Command t p Configures the settings of the product s remote control key Transmission t p Set ID Data Cr Data 00 All keys lock off 01 Locks on all keys except Power key 02 Locks on all keys Acknowledgment p Set ID OK NG D...

Page 105: ...s are working properly Data 1 00 All temperature sensors faulty 01 Top normal Bottom faulty Main faulty 02 Top faulty Bottom normal Main faulty 03 Top normal Bottom normal Main faulty 04 Top faulty Bottom faulty Main normal 05 Top normal Bottom faulty Main normal 06 Top faulty Bottom normal Main normal 07 All temperature sensors are normal Data 10 when executing Screen Fault Detection Data 1 00 Sc...

Page 106: ...knowledgment d Set ID OK NG Data1 Data2 Data3 Data4 Data5 x This feature may not be supported on some models 49 PM Mode Command s n 0c Sets the PM mode Transmission s n Set ID 0c Data Cr Data 00 Activates Power Off mode 01 Activates Sustain Aspect Ratio mode 02 Activates Screen Off mode 03 Activates Screen Off Always mode 04 Activates Screen Off Backlight mode Acknowledgment n Set ID OK NG 0c Data...

Page 107: ...5018 DNS 156 147 35 18 5 Applying the settings sn 01 82 80 applies the saved IP mode auto manual subnet mask and gateway sn 01 82 81 applies the saved DSN Each IP address contains 12 decimal digits Acknowledgment n Set ID OK NG Data1 Data x This feature is available only for wired networks This feature may not be supported on some models 52 Auto Configuration Command j u Automatically corrects the...

Page 108: ... if the current time is not set Acknowledgment n Set ID OK NG 1 6 Data x This feature may not be supported on some models 55 H Size Command f s Adjusts the horizontal size of the screen The operational range varies depending on the RGB input resolution Works only in RGB PC input mode Transmission f s Set ID Data Cr Data 00 64 Min 50 Small to Max 50 Large Acknowledgment s Set ID OK NG Data x This f...

Page 109: ...ID OK NG 8 5 Data x This feature may not be supported on some models 64 Scan Inversion Command s n 87 Turns on off Scan Inversion Transmission s n Set ID 8 7 Data Cr Data 00 Off 01 On Acknowledgment n Set ID OK NG 8 7 Data x This feature may not be supported on some models 65 Beacon Command s n 88 Turns on off Beacon Transmission s n Set ID 8 8 Data Cr Data 00 Off 01 On Acknowledgment n Set ID OK ...

Page 110: ...ghtness Scheduling ex2 sn 01 1b ff ff ff ff Reads all index data in in Brightness Scheduling Example 3 fd 01 e1 ff ff Deletes the 1st index data in Brightness Scheduling Example 4 ss 01 07 1E 46 Adds a schedule whose time is 07 30 and whose backlight is 70 This feature may not be supported on some models Acknowledgment s Set ID OK NG Data1 Data2 Data3 x 68 Multi Screen Mode Input Command x c Saves...

Page 111: ...ture may not be supported on some models 72 Screen Video Freeze Command k x Turns on off the Screen Video Freeze feature Transmission k x Set ID Data Cr Data 00 Turns on the freeze function 01 Turns off the Freeze feature This feature only works in single input mode Acknowledgment x Set ID OK NG Data x This feature may not be supported on some models 73 Wireless Wake On LAN Command s n 90 Sets the...

Page 112: ... Monday E3 Deletes the schedule for Tuesday E4 Deletes the schedule for Wednesday E5 Deletes the schedule for Thursday E6 Deletes the schedule for Friday E7 Deletes the schedule for Saturday This feature does not work if the current time is not set Acknowledgment 1 n Set ID OK NG 9 a Data1 Data2 Data3 Data4 Data5 x 2 n Set ID OK NG 9 a f 1 7 Data1 Data2 Data3 Data4 Data5 x 3 n Set ID OK NG 9 a Dat...

Page 113: ... Data6 x 3 n Set ID OK NG 9 b Data1 x This feature may not be supported on some models 78 UPnP Mode Command s n 9c Sets UPnP mode Transmission s n Set ID 9 c Data Cr Data 00 Off 01 On Acknowledgment n Set ID OK NG 9 c Data x This feature may not be supported on some models Changing UPnP mode results in a reboot 79 Home Dashboard Lock Command s n 9d Sets Home Dashboard Lock Transmission s n Set ID ...

Page 114: ...perSign Content Data 1 03 SuperSign content Acknowledgment 1 n Set ID OK NG a 1 Data1 x 2 n Set ID OK NG a 1 Data1 Data2 x This feature may not be supported on some models 84 Digital Audio Input Command s n a2 Sets Digital Audio Input Transmission s n Set ID a 2 Data Cr Data 00 Digital 01 Analog Acknowledgment n Set ID OK NG a 2 Data x This feature may not be supported on some models 85 Booting Lo...

Page 115: ...supported on some models 90 Play Internal Storage Media Command s n a8 Plays the media stored on the monitor s internal storage Internal storage media videos and images stored on the monitor s internal storage after being exported via Contents Management Player Not applicable Template content SuperSign content and playlist content Transmission s n Set ID a 8 Data Cr Data 01 Play Acknowledgment n S...

Page 116: ... Data2 x Data 1 00 Fan failure 01 Fan normal Data 2 00 0 faults Fan Normal 01 1 fault 02 2 faults 03 3 faults 04 4 faults 05 5 faults 06 6 faults 07 7 faults 08 8 faults 09 9 faults 0A 10 are faulty This feature may not be available on some models 95 Apply to all inputs Command s n 52 Apply the video mode and low value of the current input to the same video value of all inputs Transmission s n Set...

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LG 55EJ5E, Owner'S Manual

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