Planar UltraRes Series User Manual
80
Solution
If you are trying to display 4K @ 60 Hz on HDMI 1 or HDMI 2, the Multi-Source View
setting must be Single.
Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz
Possible Cause
The connector overmold is too large, which can cause the pins not to contact
properly on some cards.
Solution
If using DisplayPort, make sure the connector overmold isn’t too large.
Symptom: Can’t Select OPS or HDMI 1
Solution
The OPS and HDMI sources cannot be viewed at the same time. If your Multi-Source
View setting is not Single, and you select OPS in a zone, any zones that are showing
HDMI 1 will automatically change to OPS. Conversely, if you select HDMI 1 in a zone,
any zones that are currently showing OPS will automatically change to HDMI 1.
Overmold
is too wide
Overmold is
within
specification
Summary of Contents for Tocuhboards Planar UltraRes Series
Page 1: ...Planar UltraRes Series User Manual...
Page 76: ...Dimensions 72 Planar UltraRes Series User Manual Dimensions UR7551...
Page 77: ...UR7551 Touch Planar UltraRes Series User Manual 73 UR7551 Touch...
Page 78: ...UR8451 74 Planar UltraRes Series User Manual UR8451...
Page 79: ...UR8451 Touch Planar UltraRes Series User Manual 75 UR8451 Touch...
Page 80: ...Planar UltraRes Series User Manual 76 UR9851...
Page 81: ...UR9851 Touch Planar UltraRes Series User Manual 77 UR9851 Touch...