Lexus 2015 IS 250, Warranty And Services Manual

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6
CoMPLiMentARy SeRviCeS
Complimentary Services
Ame
N
iT
ies
roadside Assistance
Lexus roadside assistance coverage
is for 48 months from your vehicle’s
in-service date, regardless of mileage.
Coverage is provided 24 hours a
day, 365 days a year, for vehicles
operated in the United States, U.S.
territories and Canada. Assistance is
administered through the American
Automobile Association.
services Provided
• Roadside services such as
battery jump-start, tire change,
fuel delivery, vehicle extrica-
tion, lockouts and towing in
case of minor accident.
•
Towing to the nearest Lexus
dealership (or an alternate
repair facility, if necessary).
• Assistance in locating alternate
transportation and lodging.
• Visit the Apple and Google
app stores to download
the complimentary Lexus
Roadside Assistance app.
How to Get Help
To obtain roadside assistance,
take the following steps:
1) Call (800) 25-LEXUS
(800) 255-3987.
2) Have as much of the following
information as possible:
• 17-digit Vehicle Identification
Number (VIN) found on the
vehicle registration paperwork
and on the certification label
located inside the driver’s
door jamb
• Owner’s name and
home address
• Vehicle license plate number
• Location of vehicle, including
the nearest major intersection
3) Wait at your vehicle or in a nearby
secure location for the roadside
assistance provider to arrive.
Additional Coverage
After your roadside assistance
coverage expires, you may join a
motor club created exclusively for
Lexus owners. Benefits include
roadside assistance coverage, a
trip-planning service and discounts
on travel and dining. For further
information, call (800) 25-LEXUS.