Lexmark X65 Series, Troubleshooting Manual

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Solid black or white streaks
These are possible solutions. Try one or more of the following:
M
AKE SURE THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, then choose a different fill pattern
from your software program or application.
C
HECK THE PAPER TYPE
•
Try a different type of paper.
• Use only transparencies recommended by the printer
manufacturer.
•
Make sure the Paper Type and Paper Texture settings match
the paper loaded in the tray or feeder.
M
AKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE
PRINT CARTRIDGE
Remove the print cartridge and shake it from side to side to
redistribute the toner, and then reinstall it.
T
HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON
TONER
Replace the used print cartridge with a new one.
Print is too light
These are possible solutions. Try one or more of the following:
C
HECK THE DARKNESS
,
BRIGHTNESS
,
AND CONTRAST
SETTINGS
The Toner Darkness setting is too light, the Brightness setting
is too light, or the Contrast setting is too low.
•
From the printer control panel, change these settings from
the Quality menu.
• For Windows users, change these settings from Print
Properties.
• For Macintosh users, change these settings from the Print
dialog and pop-up menus.
T
HE PAPER HAS ABSORBED MOISTURE DUE TO HIGH
HUMIDITY
•
Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
C
HECK THE PAPER
Avoid textured paper with rough finishes.
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in
the tray:
1
From the printer control panel, check the Paper Type setting
from the Paper menu.
2
Before sending the job to print, specify the correct type
setting:
•
For Windows users, specify the type from Print
Properties.
• For Macintosh users, specify the type from the Print
dialog.
T
HE TONER IS LOW
When
88 Cartridge Low
appears, order a new print
cartridge.
T
HE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
Print is too dark
These are possible solutions. Try one or more of the following:
C
HECK THE DARKNESS
,
BRIGHTNESS
,
AND CONTRAST
SETTINGS
The Toner Darkness setting is too dark, the Brightness setting
is too dark, or the Contrast setting is too high.
•
From the printer control panel, change these settings from
the Quality menu.
•
For Windows users, change these settings from Print
Properties.
• For Macintosh users, change these settings from the Print
dialog and pop-up menus.
T
HE PAPER HAS ABSORBED MOISTURE DUE TO HIGH
HUMIDITY
•
Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
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