Lexmark Optra E310 Page 80 User Manual Download

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Appendix B: Advanced troubleshooting

Advanced

troubleshooting

If you contact the Lexmark Customer Support Center to

help you resolve a printing problem, they may guide

you through configuration mode to change a default

setting (i.e., turning on the PPDS Activated setting if

your job application uses the PPDS datastream).

Use the operator panel or the MarkVision remote

operator panel to set or change specific printer

functions in configuration mode.

The following settings may be selected while in

configuration mode:

•

Parallel Port Settings

–

Enable Port

–

NPA Mode

–

Protocol

–

Mode 1

–

Mode 2

–

Strobe Adjust

•

USB Settings

–

Enable Port

–

NPA Mode

•

PPDS Activated

•

Auto LFCR after CRLF

LA.bk Page 67 Thursday, February 8, 2001 2:19 PM

Summary of Contents for Optra E310

Page 1: ...www lexmark com User s Guide June 2000 Optra E312 LA bk Page 1 Thursday February 8 2001 2 19 PM ...

Page 2: ...manufacturer are the user s responsibility Lexmark MarkVision and Optra are trademarks of Lexmark International Inc registered in the United States and or other countries FontVision is a registered trademark of Lexmark International Inc Operation ReSource is a service mark of Lexmark International Inc Macintosh is a trademark of Apple Computer Inc registered in the U S and other countries TrueType...

Page 3: ...LA bk Page 2 Thursday February 8 2001 2 19 PM ...

Page 4: ... the box 1 Installing the print cartridge 2 Connecting the printer to your computer 4 Loading paper 10 Printing a test page 12 Attaching a new operator panel overlay 13 Installing memory 14 2 Printer drivers 21 Printer drivers 21 MarkVision 23 3 Paper handling 25 Paper types and sizes 26 Loading paper other media in the automatic feeder 30 LA bk Page iii Thursday February 8 2001 2 19 PM ...

Page 5: ... lights 39 5 Supplies 63 Print cartridge maintenance 63 Appendix A Printer specifications 65 Printer features 65 Printer dimensions 66 Appendix B Advanced troubleshooting 67 Appendix C Safety information 79 Appendix D Notices 87 Statement of Limited Warranty 91 Glossary X 1 Index X 5 LA bk Page iv Thursday February 8 2001 2 19 PM ...

Page 6: ...or information on installing printer memory options installing printer drivers loading paper solving printing problems understanding the indicator light sequences maintaining your printer We d like to keep you informed of upgrades for your printer and new products as they become available so be sure to fill out the printer registration card and mail it in LA bk Page v Thursday February 8 2001 2 19...

Page 7: ...anual may not apply to the E312L model Item Optra E312 Optra E312L Base memory 4MB 2MB Maximum memory 68MB 66MB Emulations PostScript Level 2 PCL 6 and PPDS PCL 6 and PPDS Machine type and model 4044 201 4044 2Lx Ship with print cartridge yield at approximately 5 coverage 6 000 pages Standard 1 500 pages Starter Reorder print cartridge yield 6 000 pages Standard 6 000 pages Standard LA bk Page vi ...

Page 8: ...ed print images 300 dpi with the Toner Saver setting selected from your printer driver to conserve toner when printing drafts Ease of use A variety of fonts for printing flexibility 75 PCL scalable fonts 45 LaserJet compatible scalable fonts plus 30 additional PCL scalable fonts 75 PostScript scalable fonts 39 Optra compatible scalable fonts plus 36 PostScript scalable fonts FontVision font manage...

Page 9: ...put bin 6 Paper guides Adjust the width of the paper in the manual sheet feeder 7 Indicator lights Check the status of your printer For information see Printer status information 8 Paper output bin Stack printed documents face down 9 Front output door Feed media straight out the front of the printer Use the front exit when printing on card stock To minimize curl use when printing labels envelopes ...

Page 10: ...nect your computer to the printer s USB port with a Universal Serial Bus cable 12 Power cord connector Connect your printer to a properly grounded wall outlet with a power cord 13 Power switch Turn your printer on or off 12 Power cord connector 13 Power switch 11 USB connector 10 Printer cable connector Rear view LA bk Page ix Thursday February 8 2001 2 19 PM ...

Page 11: ... data or displaying an error code Press and hold Press Button for 3 seconds only when you want to reset the printer to the user defaults When resetting the printer to the user defaults all print job data is lost The different light sequences are explained in the Troubleshooting chapter Use MarkVision or your software application driver to change printer settings such as paper source paper size and...

Page 12: ...on icon to display a list of the available documents All online documents are in English only The CD includes Getting Started with MarkVision which provides step by step instructions for installing MarkVision for Windows 95 Windows 98 Windows 2000 and Windows NT 4 0 It also describes some of the most popular MarkVision features Card Stock Label Guide which provides detailed information about selec...

Page 13: ...xii LA bk Page xii Thursday February 8 2001 2 19 PM ...

Page 14: ...s Guide CD Drivers MarkVision and Utilities CD If you need help during setup or if any items are missing or damaged refer to the registration card for the designated Lexmark phone number for your country 3 Place the printer on a flat stable surface in a well ventilated area near your workstation Do not place the printer in direct sunlight near heat sources or air conditioners in dusty or dirty env...

Page 15: ...asics Installing the print cartridge 1 Use the finger tab to pull down the printer cover 2 Unpack the print cartridge 3 Holding the cartridge level pull out the sealing tape LA bk Page 2 Thursday February 8 2001 2 19 PM ...

Page 16: ...e to distribute the toner evenly 5 Insert the print cartridge a Slide the print cartridge down between the print cartridge slots b Gently push down on the cartridge until it drops into place 6 Close the printer cover LA bk Page 3 Thursday February 8 2001 2 19 PM ...

Page 17: ...nector on the back of the printer 3 Push the metal clips toward the plug until they snap in the notches on the plug 4 Attach the other end of the parallel cable to your computer 5 Turn on the printer Troubleshooting Tips Problem What to do Characters appear light or blurred Make sure you removed the sealing tape from the print cartridge Replace the print cartridge Printer seems to be printing but ...

Page 18: ...r 5 When the Found New Hardware Wizard screen appears select Cancel to close the wizard 6 Insert the Drivers MarkVision and Utilities CD that came with your printer and select Start 7 From the Start menu select Run then click Browse 8 Click on the My Computer shortcut in the Browse window double click on the CD icon and double click on the setup application setup exe 9 Click OK to start the printe...

Page 19: ...ivers b Select Next to use search for the correct driver c Make sure the Floppy disk drives CD ROM drive and Microsoft Windows Update check boxes are cleared and select the Specify a location check box d Insert the Drivers MarkVision and Utilities CD that came with your printer and select Browse e Double click the letter of your CD drive then double click the Win98USB folder beneath it f Highlight...

Page 20: ...lt printer port 8 When you finish exit the setup program and remove the CD from your computer 9 Restart your computer Troubleshooting Tips Problem What to do Unexpected characters print or characters are missing Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer You are connected to the USB port but the printer will not print Make sure you are using Windows 9...

Page 21: ...ers MarkVision and Utilities CD to install the necessary items Instructions to launch the CD are in the CD booklet 7 Restart the computer 8 Open the Apple Extras folder 9 Open the Apple LaserWriter Software folder 10 Open the Desktop Printer Utility application 11 The New Desktop Printer screen displays 12 Select Printer USB from the list and click OK 13 In the USB Printer Selection box click Chan...

Page 22: ...or accept the default name 18 Click Save 19 Quit the Desktop Printer Utility application The printer icon displays on your Desktop 20 Click the new desktop printer icon The Printing menu appears on the menu bar 21 Scroll down in the Printing menu and select Set Default Printer A dark line appears around the printer in the printer icon to indicate it is selected as the default printer Troubleshooti...

Page 23: ...ic paper feeder extend the paper support 2 Before loading paper flex the sheets back and forth to loosen them then fan them 3 If the paper has a preferred print side insert the paper with the print side facing you If you are loading letterhead paper insert letterhead with the top of the page pointing down Automatic paper feeder Manual paper feeder LA bk Page 10 Thursday February 8 2001 2 19 PM ...

Page 24: ...e the paper guides against the edges of the paper 5 Extend the paper support on the paper output bin 6 Select the paper size from your software application 7 Start your print job LA bk Page 11 Thursday February 8 2001 2 19 PM ...

Page 25: ...emove the paper from the paper feeder and fan the paper Make sure there isn t too much paper in the paper feeder The automatic paper feeder holds up to 150 sheets depending on the thickness of the paper Paper fails to feed from the automatic paper feeder Remove the paper from the paper feeder and fan the paper Paper skews or buckles Make sure there isn t too much paper in the paper feeder The auto...

Page 26: ...blinking and Ready is the only light on briefly press the operator panel button A test page listing your printer model and default settings should print out If it doesn t check Printing problems Attaching a new operator panel overlay If you have a non English overlay sheet in your printer box and wish to use it peel it off and place it over the overlay currently on your printer Troubleshooting Tip...

Page 27: ... 4MB of printer memory You can buy and install a 4MB 8MB 16MB 32MB or 64MB optional memory card for a total of 68MB of printer memory You can also install a 1MB 2MB or 4MB optional flash memory card for storing downloaded fonts or macros Removing the system board shield Before installing any of these option cards you will need a small Phillips screwdriver to remove the metal shield covering the pr...

Page 28: ...remove the cartridge from the printer cover it or store it in a clean dark place 4 With the printer facing you place it on its left side 5 Turn the printer around so the bottom of the printer is facing you 6 Locate and remove the 3 screws on the metal shield LA bk Page 15 Thursday February 8 2001 2 19 PM ...

Page 29: ...16 Chapter 1 The basics 7 Grasp the corner of the shield and gently pull it out then down 8 Pull the shield away from the printer LA bk Page 16 Thursday February 8 2001 2 19 PM ...

Page 30: ...uching the connection points along the edge of the card 2 Locate the printer memory connector 3 Hold the option card with the connection points facing toward the system board with the notch pointing down and to the left 4 Insert the card into the printer memory connector at a 45 degree angle Notch Connection points Printer memory connector LA bk Page 17 Thursday February 8 2001 2 19 PM ...

Page 31: ...place Installing a flash memory card To install an optional flash memory card 1 Remove the printer memory card from its packaging Avoid touching the connection points along the edge of the card 2 Locate the option card connector Notch Connection points Option card connector LA bk Page 18 Thursday February 8 2001 2 19 PM ...

Page 32: ...ard the system board and the notch pointing down and to the left 4 Insert the card into the option card connector at a 45 degree angle 5 Gently push the card all the way in 6 Push the card back with your thumbs until it snaps into place LA bk Page 19 Thursday February 8 2001 2 19 PM ...

Page 33: ...Plug the power cord into the printer 6 Turn the printer on As the printer powers up and the operator panel lights begin cycling on and off there is a pause while the new memory is tested then the lights continue cycling 7 When the Ready light comes on press the operator panel button briefly and print a test page to verify that printer memory or additional flash memory is installed If the Ready lig...

Page 34: ... operating system When the CD program is running press F1 for online Help at any time You can also create diskettes from the CD or visit our web site at http www lexmark com to download a printer driver to your computer Printer drivers Printer drivers for the following operating systems and applications are included on the CD Windows 95 Windows 98 Windows 2000 Windows NT 4 0 Windows for Workgroups...

Page 35: ...tomated Fax System The system is available 24 hours a day 7 days a week Just call 606 232 2380 from a touchtone phone and follow the voice prompts If you have a modem attached to your computer you can download printer drivers from the Lexmark web site www lexmark com Printer utilities The CD also includes printer utilities If you re using Windows 95 Windows 98 Windows 2000 Windows NT 4 0 Macintosh...

Page 36: ...er configuration download fonts and overlays with the Windows Toolkit use Printer Job Management to view and manage printer jobs To install MarkVision refer to the MarkVision online documentation on the Drivers MarkVision and Utilities CD that came with your printer Online help Online Help is available from all MarkVision screens MarkVision for Windows 95 Windows 98 Windows 2000 and Windows NT 4 0...

Page 37: ...24 Chapter 2 Printer drivers LA bk Page 24 Thursday February 8 2001 2 19 PM ...

Page 38: ...transparency envelope label or index card Your printer also has an output bin on top of the printer that collates up to 100 sheets face down and the single sheet front output door which lets you feed media straight out the front of the printer reducing curling and potential paper jams when using special media such as transparencies envelopes labels card stock or index cards Paper output bin Front ...

Page 39: ...heet Feeder 1 sheet Envelopes Minimum 3 875 x 5 9 in 98 mm x 152 mm Maximum 8 5 x 14 in 216 mm x 356 mm 16 43 lb 60 163 g m2 Automatic Paper Feeder 10 envelopes Manual Sheet Feeder 1 envelope Labels Minimum 3 875 x 5 9 in 98 mm x 152 mm Maximum 8 5 x 14 in 216 mm x 356 mm 16 43 lb 60 163 g m2 Automatic Paper Feeder 10 sheets Manual Sheet Feeder 1 sheet Index Cards Minimum 3 x 5 in 76 2 x 127 0 mm ...

Page 40: ...ansparencies designed for laser printers We recommend Lexmark Laser Printer Transparencies for letter size transparencies part number 70X7240 for A4 size transparencies part number 12A5010 Transparencies must be able to withstand temperatures of 200 C 392 F without melting or releasing hazardous emissions Test the print quality before buying large quantities Load transparencies with a removable st...

Page 41: ...m2 20 to 28 lb bond paper For best performance and fewer paper jams do not use envelopes that have excessive curl are stuck together are damaged in any way contain windows holes perforations cutouts or embossing use metal clasps string ties or metal folding bars have postage stamps attached have any exposed adhesive when the flap is in the sealed position Use envelopes that can withstand temperatu...

Page 42: ...quality before buying large quantities of labels Use labels with a pressure of 25 psi that can withstand temperatures of 200 C 392 F without releasing hazardous emissions For more information on label printing refer to the Card Stock Label Guide on the CD Do not print a large number of labels continuously Do not use labels that have exposed adhesive on the sheets Card stock For occasional printing...

Page 43: ...abels and card stock To avoid curling and potential jams when printing on special media open the front output door to feed the media straight out the front of the printer 1 Extend the paper support on the automatic paper feeder 2 Before loading media flex the sheets back and forth to loosen them then fan them The automatic paper feeder holds up to 150 sheets of paper 10 sheets of transparencies or...

Page 44: ...ert letterhead with the top of the page pointing down facing you transparencies with a removable stripe insert them so the stripe is pointing away from you and pointing down envelopes insert them vertically flap side down so the stamp area is in the top left corner 4 Slide the paper guides flush against the edges of the media LA bk Page 31 Thursday February 8 2001 2 19 PM ...

Page 45: ... paper support on the paper output bin or open the front output door if you re printing on special media 6 Select the automatic paper feeder from your software application 7 Start your print job LA bk Page 32 Thursday February 8 2001 2 19 PM ...

Page 46: ...paper insert one sheet of paper with the print side facing you letterhead paper insert one sheet of letterhead with the top of the page pointing down facing you transparencies with a removable stripe insert one transparency so the stripe is pointing away from you and pointing down envelopes insert one envelope vertically flap side down so the stamp area is in the top left corner card stock insert ...

Page 47: ... Open and close the printer cover to resume printing If the paper jam occurs inside the printer 1 Remove the paper from the output bin 2 Turn the printer off then on If this doesn t clear the jam 3 Open the printer cover 4 Remove the print cartridge and cover it Note Exposing the photoconductor to light may damage the print cartridge After you remove the cartridge from the printer cover it or stor...

Page 48: ...ose the cover the paper advances until you can pull it out If a paper jam occurs while printing labels 1 Be sure the labels remain attached to the backing sheet after clearing the paper jam 2 Feed 10 or more sheets of plain paper through the printer before resuming label printing The plain paper will remove any remaining adhesive in or on the fusing unit Note Serious damage to your printer may occ...

Page 49: ...r Paper skews or buckles Make sure you are using recommended paper other media see Paper types and sizes Envelopes fail to feed correctly Make sure the envelopes are loaded in the center of the feeder Try a different kind Envelopes designed for laser printers produce better results LA bk Page 36 Thursday February 8 2001 2 19 PM ...

Page 50: ...print cartridge shake it from side to side to redistribute the toner and reinsert it Run Engine Clean Cycle to remove any toner that may have accumulated see Engine clean cycle Make sure you are using recommended paper other media see Paper types and sizes Use MarkVision to define the Custom Type setting for media type media texture or media weight Replace the print cartridge Toner smudges appear ...

Page 51: ...he print cartridge is installed Make sure the parallel cable is firmly plugged into the connector on the back of the printer Print a test page do a brief button press to determine if the problem is with the printer or the computer If you can print a test page the problem is in the computer or the software application If you cannot print a test page call the Lexmark service number listed on the pri...

Page 52: ...ter status information the printer needs attention printer attendance information or the printer needs servicing printer service information Operator panel terms Light is on Light is off Light is blinking Press Button Brief button press push the button once for no more than 3 seconds Long button press hold until all the lights come on Double click button press push and release the button twice qui...

Page 53: ... Ready to receive and process data Print a test page by pushing the operator panel button with a brief button press or reset the printer by pushing the operator panel button with a long button press Each time the printer is reset the print job in process is terminated LA bk Page 40 Thursday February 8 2001 2 19 PM ...

Page 54: ...s Then your printer is Busy receiving data processing data the print engine is running or processing printing a test page If you want to reset the printer push the operator panel button with a long button press LA bk Page 41 Thursday February 8 2001 2 19 PM ...

Page 55: ...until a Print Timeout occurs or until additional data is received Print data stored in the printer buffer by pushing the operator panel button with a brief button press or reset the printer by pushing the operator panel button with a long button press LA bk Page 42 Thursday February 8 2001 2 19 PM ...

Page 56: ...lights If your printer lights look like this Then your printer is Resetting settings to their power on default settings or saving settings changed in configuration mode LA bk Page 43 Thursday February 8 2001 2 19 PM ...

Page 57: ...44 Chapter 4 Troubleshooting If your printer lights look like this Then your printer is Flushing corrupted print data LA bk Page 44 Thursday February 8 2001 2 19 PM ...

Page 58: ...nce information If your printer lights look like this Then your printer detects a Paper Jam Open the printer cover clear all paper from the paper path and close the cover to resume printing LA bk Page 45 Thursday February 8 2001 2 19 PM ...

Page 59: ...erator panel button to resume printing or reset the printer by pushing the operator panel button with a long button press If your printer lights look like this Then your printer is alerting you that the printer is out of paper envelopes or that the paper did not feed properly from the automatic paper feeder Load media into the automatic paper feeder and push the operator panel button to resume pri...

Page 60: ...ared before the cover was opened Install the print cartridge If your printer lights look like this Then your printer flash memory is full Memory Full Print data without saving it in flash memory by pushing the operator panel button with a brief button press or reset the front panel by pushing the operator panel button with a long button press LA bk Page 47 Thursday February 8 2001 2 19 PM ...

Page 61: ...S font error or doesn t have enough memory to save what is in the buffer resource save off or doesn t have enough memory to defragment flash memory insufficient defrag memory or cannot communicate with the host computer host interface error Each of the errors described above has a unique secondary error code Display the secondary error code by double clicking the operator panel button LA bk Page 4...

Page 62: ...el button Then your printer memory is full Memory Full Reduce the complexity of the job and or the resolution or press the operator panel button with a brief button press to resume printing or reset the printer by pushing the operator panel button with a long button press LA bk Page 49 Thursday February 8 2001 2 19 PM ...

Page 63: ...a page that is too complex to print Complex Page Switch the printing mode to a different printing mode via the Lexmark driver for Windows or press the operator panel button with a brief button press to resume printing or reset the printer by pushing the operator panel button with a long button press LA bk Page 50 Thursday February 8 2001 2 19 PM ...

Page 64: ...ter is out of memory while formatting a page and is forced to reduce the resolution to 300 dpi before printing it Resolution Reduction Warning Push the operator panel button to resume printing or reset the printer by pushing the operator panel button with a long button press LA bk Page 51 Thursday February 8 2001 2 19 PM ...

Page 65: ...when you double click the operator panel button Then your printer has received a request for a PPDS font which is not installed Font Error Reset the front panel by pushing the operator panel button with a long button press LA bk Page 52 Thursday February 8 2001 2 19 PM ...

Page 66: ... Then your printer doesn t have enough memory to save what is in the buffer Resource Save Off Install additional memory or push the operator panel button to resume printing or reset the front panel by pushing the operator panel button with a long button press LA bk Page 53 Thursday February 8 2001 2 19 PM ...

Page 67: ...ton Then your printer has insufficient memory to free up unused space in flash memory Insufficient Defrag Memory Delete fonts macros and other data in RAM or install additional printer memory then issue a PJL command to begin freeing up unused space in flash memory LA bk Page 54 Thursday February 8 2001 2 19 PM ...

Page 68: ...ttempts to communicate with the printer through the USB port but the port has been disabled in configuration mode If this error occurs when you turn on the printer double check that the ENA is still plugged in to the printer If you want to print through the parallel port print a menu settings page see Printing a test page to verify that the parallel buffer setting is disabled Re enable the paralle...

Page 69: ...panel button until all indicator lights are on Once the default settings are reset the Ready light comes on If your printer lights look like this Then your printer has a service error and printing stops immediately Turn the printer off and back on If the lights are still blinking contact your point of purchase or call the Lexmark service number listed on your printer registration card LA bk Page 5...

Page 70: ...ton light blink close the cover The Special Function Menu is activated Engine Clean Cycle is the first menu selection in the Special Function Menu The operator panel Ready light is on solid the Error light is blinking and the Press Button light is blinking 7 Do a long button press to start Engine Clean Cycle a The printer feeds one sheet of plain paper through the paper path to remove any accumula...

Page 71: ...o scroll down to Print Quality Test Pages The operator panel Ready light is on solid the Data light is on solid the Error light is blinking and the Press Button light is blinking 7 Do a long button press to start Print Quality Test Pages a Three pages print out to help you evaluate print quality The first page has registration marks the second page is gray and the third page is black b Once the pa...

Page 72: ... top cover is open do a double button press 5 When the Error light and Press Button light blink close the cover 6 Do a double button press 3 times to scroll down to Enter Hex Trace When the Enter Hex Trace setting is selected the Paper Jam light is on solid the Error light is blinking and the Press Button light is blinking 7 Do a long button press to start Hex Trace Data sent to the printer is pri...

Page 73: ...ht and Press Button light blink close the cover 7 Do a double button press 1 time to scroll down to Reset Defaults The operator panel Data light is on solid the Error light is blinking and the Press Button light is blinking 8 Do a long button press to reset the printer to the original factory defaults Once the settings are returned to the factory default values the printer returns to the Ready sta...

Page 74: ...fuse blow Has a power outage occurred in your area Is a print cartridge installed in your printer Is the printer cover closed completely Once you ve checked these things turn your printer off and back on again If your printer is still not operating properly call the Lexmark service number listed on the printer registration card or contact your point of service If the Ready indicator light is on br...

Page 75: ...62 Chapter 4 Troubleshooting LA bk Page 62 Thursday February 8 2001 2 19 PM ...

Page 76: ... your printer Print cartridge maintenance To get the maximum benefit from your print cartridge Do not remove the print cartridge P N 13T0101 from its packaging until you are ready to install it Do not refill print cartridges The printer warranty does not cover damage caused by using refilled cartridges Store print cartridges in the same environment as the printer Do not remove a print cartridge fr...

Page 77: ...nstructions contact the place where you bought your printer Troubleshooting Tips Problem Action Characters appear light or blurred Make sure you removed the sealing tape from the print cartridge Replace the print cartridge Printer seems to be printing but pages are blank The print cartridge may be out of toner Replace the cartridge The print cartridge may be defective Replace the cartridge Make su...

Page 78: ...dditional PCL scalable fonts 39 Optra compatible scalable fonts plus 36 PostScript scalable fonts 150 sheet automatic paper input tray and a single sheet manual input tray 100 sheet paper output tray and a single sheet output door 4MB printer memory 4MB 8MB 16MB 32MB and 64MB memory options for 68MB maximum memory expansion 1MB 2MB and 4MB flash memory options USB capability Single element print c...

Page 79: ...Appendix A Printer specifications Printer dimensions Height 8 8 in 224 mm Width 13 6 in 345 mm Depth 14 4 in 365 mm Weight 16 5 lb 7 5 kg with print cartridge LA bk Page 66 Thursday February 8 2001 2 19 PM ...

Page 80: ...tivated setting if your job application uses the PPDS datastream Use the operator panel or the MarkVision remote operator panel to set or change specific printer functions in configuration mode The following settings may be selected while in configuration mode Parallel Port Settings Enable Port NPA Mode Protocol Mode 1 Mode 2 Strobe Adjust USB Settings Enable Port NPA Mode PPDS Activated Auto LFCR...

Page 81: ... Enter Configuration Mode When the Enter Configuration Mode setting is selected the operator panel Load Paper light is on solid the Error light is blinking and the Press Button light is blinking 7 Do a long button press to initiate Configuration Mode This illustration represents the operator panel settings in configuration mode when an indicator light is on solid When the printer is in configurati...

Page 82: ...ll operator panel indicator lights remain on for approximately 2 seconds Turn off the printer to exit configuration mode Auto If your printer lights look like this in configuration mode Then your printer Factory Default Parallel NPA Mode setting is set to Auto the factory default When NPA Mode is enabled your computer can send print jobs to the printer and query printer status information simultan...

Page 83: ...tocol is set to Standard the printer receives information at a normal transmission rate The Press Button light is off when Parallel Protocol is set to Standard Do a brief button press to change the setting Fastbytes Standard Do a double button press to scroll to the next menu item PPDS Activated Do a long button press to select and save a setting for this menu As the setting is saved all operator ...

Page 84: ...datastream There are two settings for PPDS Activated On and Off Do a brief button press to change the setting On Off Do a double button press to scroll to the next menu item Auto CRLF LFCR Do a long button press to select and save a setting for this menu As the setting is saved all operator panel indicator lights remain on for approximately 2 seconds Turn off the printer to exit configuration mode...

Page 85: ...light is off Auto CR after LF is Off and Auto LF after CR is Off If the Press Button light is on Auto CR after LF is On and Auto LF after CR is Off If the Press Button light is blinking Auto CR after LF is Off and Auto LF after CR is On Do a brief button press to scroll through the settings for this menu item Do a double button press to scroll to the next menu item Parallel Mode 1 Do a long button...

Page 86: ...he parallel port signals It is useful for personal computers that have open collector outputs on the parallel port signals Set Parallel Mode 1 On to disable the resistors or Off to enable the resistors Do a brief button press to scroll through the settings On Off for this menu item Do a double button press to scroll to the next menu item Parallel Mode 2 Do a long button press to select and save a ...

Page 87: ... sampled on the leading edge of strobe The parallel port data is sampled on the trailing edge of strobe if Parallel Mode 2 is set Off Do a brief button press to scroll through the settings On Off for this menu item Do a double button press to scroll to the next menu item Parallel Strobe Adjust Do a long button press to select and save a setting for this menu As the setting is saved all indicator l...

Page 88: ...that valid data is available on the parallel port Do a brief button press to scroll through the settings Off 0 On 1 Auto 2 for this menu item Do a double button press to scroll to the next menu item USB Port Enabled Do a long button press to select and save a setting for this menu As the setting is saved all operator panel indicator lights remain on for approximately 2 seconds Turn off the printer...

Page 89: ...a printer to your computer with a single cable Do a brief button press to scroll through the settings Off On Auto for this menu item Do a double button press to scroll to the next menu item USB NPA Mode Do a long button press to select and save a setting for this menu As the setting is saved all operator panel indicator lights remain on for approximately 2 seconds Turn off the printer to exit conf...

Page 90: ...ery printer status information simultaneously Do a brief button press to scroll through the settings Off On Auto for this menu item Do a double button press to scroll to the next menu item Parallel Port Enabled Do a long button press to select and save a setting for this menu As the setting is saved all operator panel indicator lights remain on for approximately 2 seconds Turn off the printer to e...

Page 91: ...78 Appendix B Advanced troubleshooting LA bk Page 78 Thursday February 8 2001 2 19 PM ...

Page 92: ...tenu responsable de l utilisation d autres pièces de rechange Le produit utilise un laser ATTENTION Les commandes les réglages et l exécution de toute autre procédure que celle indiquée dans le présent document peuvent entraîner des risques de radiations Le produit utilise un système d impression qui chauffe le support d impression duquel peuvent alors se dégager des émissions Vous devez consulter...

Page 93: ...oceso de impresión que utiliza este producto se calienta el medio de impresión y el calor puede provocar que el medio emita gases Para evitar emisiones peligrosas el usuario deberá comprender y seguir lo expuesto en la sección de las instrucciones de utilización donde se describen las directrices para seleccionar el medio de impresión Veiligheidsvoorschriften Zorg ervoor dat uw produkt is aangeslo...

Page 94: ...uccions de funcionament confieu la a un professional Aquest producte està dissenyat comprovat i aprovat per tal d acomplir les estrictes normes de seguretat globals amb la utililització de components específics de Lexmark Les característiques de seguretat d algunes peces pot ser que no sempre siguin òbvies Lexmark no es responsabilitza de l us d altres peces de recanvi El vostre producte funciona ...

Page 95: ...oduto e de fácil acesso Para todos os serviços ou reparações não descritos nas instruções de operação entre em contato com um técnico dos serviços de assistência Este produto está projetado testado e aprovado para satisfazer os padrões globais de segurança para uso de componentes específicos da Lexmark Os recursos de segurança de alguns componentes podem não ser sempre óbvios A Lexmark não é respo...

Page 96: ...83 Appendix C Safety information LA bk Page 83 Thursday February 8 2001 2 19 PM ...

Page 97: ...84 Appendix C Safety information LA bk Page 84 Thursday February 8 2001 2 19 PM ...

Page 98: ...85 Appendix C Safety information LA bk Page 85 Thursday February 8 2001 2 19 PM ...

Page 99: ...86 Appendix C Safety information LA bk Page 86 Thursday February 8 2001 2 19 PM ...

Page 100: ...fer ence caused by using other than recommended cables or by unautho rized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equip ment To assure compliance with FCC regulations on electromagnetic interfer ence for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 ...

Page 101: ...5 Class I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 700 810 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed s...

Page 102: ...comprimento de onda entre 700 e 810 nanómetros O sistema e a impressora laser foram concebidos de forma a nunca existir qualquer possiblidade de acesso humano a radiação laser superior a um nível de Classe I durante a operação normal a manutenção feita pelo utilizador ou condições de assistência prescritas Laserinformatie De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van ...

Page 103: ...temet og skriveren er utformet slik at personer aldri utsettes for laserstråling ut over klasse I nivå under vanlig bruk vedlikehold som utføres av brukeren eller foreskrevne serviceoperasjoner Avís sobre el làser Segons ha estat certificat als Estats Units aquesta impressora compleix els requisits de DHHS 21 CFR apartat J pels productes làser de classe I 1 i segons ha estat certificat en altres l...

Page 104: ...arranty Lexmark warrants that this product Is manufactured from new parts or new and serviceable used parts which perform like new parts Is free from defects in material and workmanship Conforms to Lexmark s official published specifications and Is in good working order If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair without char...

Page 105: ...rty of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service or damaged beyond repair Also such product must be free of any legal obligation or restric...

Page 106: ...imited Warranty is set forth in this section For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this Statement of Limited Warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the greater of 1 5 000 or 2 the amount you paid...

Page 107: ...o not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you This warranty gives you specific legal rights You may also have other rights which vary from state to state LA bk Page 94 Thursday February 8 2001 2 19 PM ...

Page 108: ...s necessary to receive information by fax B B5 1 Envelope measuring 176 x 250 mm 2 Paper measuring 182 x 257 mm bidirectional communication Two way communication between your printer and a computer using Network Printing Alliance Protocol NPAP 1 0 standard bin See output bin bitmapped font Predefined pattern of bits that represent a typeface at a specific size style and resolution Busy A printer s...

Page 109: ...A parallel printer protocol that enables the printer to receive information at faster transmission rates than normal flash memory Optional memory you can install in the printer that provides non volatile storage for downloaded fonts symbol sets or macros font A family or set of characters that have common visual characteristics such as size weight and style fuser The part of the printer that uses ...

Page 110: ... defining whether the printed text runs along the short edge portrait or the long edge landscape of the paper output bin Any paper exit area The default is the standard output bin on top of the printer which allows the paper to exit face down and collated overlay Background text or graphics intended to appear the same in each file where the overlay is applied P pages per minute ppm The number of t...

Page 111: ...specific task such as word processing or data compiling standard protocol A parallel printer protocol where the printer receives information sent from the computer at a normal transmission rate status message A printer message that provides information on the state of the printer system board The printer s main circuit board T test page A printed page that lists information about your printer tone...

Page 112: ...PPDS Activated 71 USB NPA Mode 77 USB Port Enabled 76 selecting 67 connecting the printer using a parallel interface cable 4 using a USB cable 5 CRLF LFCR 72 E energy conservation 88 Energy Star 88 engine clean cycle 57 envelopes feeding problems 36 types and sizes 27 F factory default settings restoring 60 Flash Memory Full light 47 flash memory option installing 18 Flushing light 44 fonts PCL 6 ...

Page 113: ...er light 46 loading card stock 29 33 loading envelopes 31 33 loading labels 29 loading paper 33 A4 31 A5 31 B5 31 executive 31 legal 31 letterhead 31 33 loading transparencies 31 33 M MarkVision 23 on line Help 23 memory installing flash memory cards 14 printer memory cards 14 Memory Full 49 O operator panel configuration mode 68 73 lights 39 terms 39 option cards installing 18 flash memory 14 pri...

Page 114: ...Memory 54 Memory Full 49 PPDS font error 52 Resolution Reduction 51 Resource Save Off 53 Service Error light 56 service calling for 61 Special Function Menu configuration mode setting 68 CRLF LFCR setting 72 engine clean cycle setting 57 Hex Trace setting 59 Parallel Mode 1 setting 73 Parallel Mode 2 setting 74 Parallel NPA Mode setting 69 Parallel Protocol setting 70 Parallel Strobe Adjust settin...

Page 115: ...X 8 Index types envelopes 27 labels 29 paper 26 27 transparency 27 U unpacking the printer 1 USB ix 5 9 75 76 77 W Waiting light 42 LA bk Page 8 Thursday February 8 2001 2 19 PM ...

Page 116: ... diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2000 Lexmark International Inc 740 West New Circle Road Lexington Kentucky 40550 LA bk Page 9 Thursday February 8 2001 2 19 PM ...

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Lexmark Optra E310, User Manual

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