Lexmark E238, Service Manual, Page: 128 / 259

4511-xxx
2-96
Service Manual
Paper occasionally mispicks or picks multiple sheets at once
Paper “trees,” wrinkles, stacks poorly, or curls
FRU Action
Tray 1
Tray 2 (option) Check tray for paper catch points.
If the sheet being fed stops momentarily, the
ACM applies additional vertical force, causing
additional sheets to feed.
Do not mix paper types in one tray.
Paper pick tires Check the tires in the ACM assembly for signs of
wear or damage.
Replace the tires as necessary.
ACM clutch complete
bill of material (CBM)
Manual feed clutch
CBM Open left cover, and observe the solenoid and
clutch actions at the ACM and manual feed
shafts as a print job is attempted.
Replace the faulty part.
Controller card Disconnect the solenoid cable at J3 on the
controller card.
Measure the resistance across cable pins 1 and
2 and then pins 3 and 4.
• The resistance should be
180–250 ohms.
• If it is not, call the next level of service.
• If the resistance is 180–250 ohms, check the
controller card. See “Controller card service
check” on page 2-82 for more information.
Replace controller card as necessary.
FRU Action
Fuser This problem is most likely due to a worn backup
roll. It causes the printer to run hotter than
required for the media being printed. Excessive
heat can cause paper treeing problems, poor
stacking, or curl.