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Lexmark CX510 series, User Manual

The Lexmark CX510 series is a high-performance multifunction printer designed for professional environments. To help you conveniently manage your supplies, the printer comes with a comprehensive "Supplies Manual." Easily download this manual for free at manualshive.com, and gain valuable insights on optimizing your printing experience.

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Troubleshooting

Understanding the printer messages

Adjusting color

Wait for the process to complete.

Change [paper source] to [custom string]

Try one or more of the following:

•

Load the correct size and type of paper in the tray, and then touch 

Finished changing paper

 on the printer control

panel.

Note: 

Make sure the paper size and type are specified in the Paper menu on the printer control panel.

•

Cancel the print job.

Change [paper source] to [custom type name]

Try one or more of the following:

•

Load the correct size and type of paper in the tray or feeder, and then touch 

Finished changing paper

 on the printer

control panel.

Note: 

Make sure the paper size and type are specified in the Paper menu on the printer control panel.

•

Cancel the print job.

Change [paper source] to [paper type] [paper size]

Try one or more of the following:

•

Load the correct size and type of paper in the tray or feeder, and then touch 

Finished changing paper

 on the printer

control panel.

Note: 

Make sure the paper size and type are specified in the Paper menu on the printer control panel.

•

Cancel the print job.

Close door

Make sure the right side cover is installed, and then close the front and top doors to clear the message.

Troubleshooting

260

Summary of Contents for CX510 series

Page 1: ...CX510 Series User s Guide June 2013 www lexmark com Machine type s 7527 Model s 636 637 ...

Page 2: ... home screen applications 19 Finding the IP address of the computer 19 Finding the IP address of the printer 20 Accessing the Embedded Web Server 20 Customizing the home screen 20 Understanding the different applications 21 Activating the home screen applications 21 Finding information about the home screen applications 21 Setting up Forms and Favorites 21 Setting up Card Copy 22 Using MyShortcut ...

Page 3: ...es 59 Supported paper sizes types and weights 62 Printing 66 Printing forms 66 Printing a document 66 Printing from a flash drive or mobile device 68 Printing confidential and other held jobs 70 Printing information pages 72 Canceling a print job 72 Copying 74 Making copies 74 Copying photos 75 Copying on specialty media 75 Creating a copy shortcut using the printer control panel 76 Customizing co...

Page 4: ...Scanning 117 Using Scan to Network 117 Scanning to an FTP address 117 Scanning to a computer or flash drive 119 Understanding the scan options 122 Understanding the printer menus 125 Menus list 125 Supplies menu 126 Paper menu 127 Reports menu 136 Network Ports 137 Security menu 145 Settings menu 150 Saving money and the environment 203 Saving paper and toner 203 Saving energy 204 Recycling 208 Se...

Page 5: ...ing up e mail alerts 241 Viewing reports 241 Configuring supply notifications from the Embedded Web Server 242 Copying printer settings to other printers 243 Restoring factory default settings 243 Clearing jams 244 Avoiding jams 244 Understanding jam messages and locations 245 x page jam clear standard bin 203 xx 247 x page jam open front door to clear fuser 20y xx 250 x page jam open front door 2...

Page 6: ...ems 308 Solving fax problems 311 Solving scanner problems 317 Solving home screen applications problems 321 Embedded Web Server does not open 321 Contacting customer support 323 Notices 324 Product information 324 Edition notice 324 Power consumption 328 Index 342 Contents 6 ...

Page 7: ...al tray and then set it aside instead of trying to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Use only the power cord provided with this product or the manufacturer s authorized replacement Use only the telecommunications RJ 11 cord provided with this product or a 26 AWG or larger replacement when connecting this product to the...

Page 8: ...r cord or telephone during a lightning storm CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionpr...

Page 9: ...nter Troubleshooting and solving problems User sGuideandQuickReferenceGuide Theguidesmay be available on the Software and Documentation CD For more information visit http support lexmark com Instructions for Connecting the printer to an Ethernet network Troubleshooting printer connection problems Networking Guide Open the Software and Documentation CD and then navigate to Documentation User s Guid...

Page 10: ...ies and regions See the printed warranty that came with your printer Selecting a location for the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them als...

Page 11: ...ARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters Learning about the printer 11 ...

Page 12: ...ray 2 9 Optional 550 sheet tray Tray 3 Understanding the basic functions of the scanner Make quick copies or set the printer to perform specific copy jobs Send a fax using the printer control panel Send a fax to multiple fax destinations at the same time Scan documents and send them to your computer an e mail address or an FTP destination Scan documents and send them to another printer PDF through...

Page 13: ...o 50 sheets of plain paper into the ADF tray Scan sizes from 105 x 148 mm 4 1 x 5 8 inches wide to 216 x 355 mm 8 5 x 14 inches long Scan media weights from 52 to 120 g m2 14 to 32 lb Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Using the scanner glass When using the scanner gla...

Page 14: ... which mode is selected 7 Stop or cancel button Cancel all printer activity 8 Clear all Reset button Reset the default settings of a function such as printing copying or e mailing Understanding the home screen When the printer is turned on the display shows a basic screen referred to as the home screen Touch the home screen buttons and icons to initiate an action such as copying faxing or scanning...

Page 15: ...view supports only bookmarks created from this function and not from any other application 10 USB Drive View select print scan or e mail photos and documents from a flash drive Note This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer 11 Held Jobs Display all current held jobs 12 Status Supplies Show a warning or error message whe...

Page 16: ...vention messages so the printer can continue processing Printer IP address Example 123 123 123 123 The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods You can use the IP address when accessing the Embedded Web Server so you can view and remotely configure printer settings even when you are not physic...

Page 17: ...ng on your home screen customization settings administrative setup and active embedded solutions 7 6 3 4 1 5 2 Touch To 1 Arrows View a list of options 2 Copy It Print a copy 3 Advanced Options Select a copy option 4 Home Go to the home screen 5 Increase Select a higher value 6 Decrease Select a lower value 7 Tips Open a context sensitive Help dialog Other touch screen buttons Touch To Accept Save...

Page 18: ...Touch To Cancel Cancel an action or a selection Exit a screen and return to the previous screen without saving changes Reset Reset values on the screen Understanding the printer control panel 18 ...

Page 19: ...tting up home screen applications such as Forms and Favorites Multi Send Scan to Network For Windows users 1 Open the command window In Windows 8 From the Search charm type run and then navigate to Apps list Run type cmd OK In Windows 7 or earlier a Click or click Start and then click Run b In the Start Search or Run dialog type cmd c Press Enter or click OK 2 Type ipconfig and then click Go or pr...

Page 20: ... IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Open a Web browser and then type the printer IP address in the address field 3 Press Enter Note If you are using a proxy server then temporarily disable it to load the Web page correctly Customizing the home screen 1 Open a Web browser and then type the printer IP address in the address field Note View the p...

Page 21: ...o an FTP address on page 117 Scan to Network Scan a document and then send it to a network shared folder For more information see Setting up Scan to Network on page 24 Activating the home screen applications Finding information about the home screen applications Your printer comes with preinstalled home screen applications Before you can use these applications you must first activate and set up th...

Page 22: ...e bookmark is located For more information on obtaining the IP address of the host computer see Finding the IP address of the computer on page 19 Make sure the printer has access rights to the folder where the bookmark is located 4 Click Apply To use the application touch Forms and Favorites on the printer home screen and then navigate through form categories or search for forms based on a form nu...

Page 23: ...pi for black and white When scanning multiple cards make sure the scan resolution is not more than 150 dpi for color and 300 dpi for black and white Print Borders Select the check box to print the scan image with a border around it 4 Click Apply To use the application touch Card Copy on the printer home screen and then follow the instructions Using MyShortcut Note A later version of this User s Gu...

Page 24: ...on the printer home screen and then follow the instructions on the printer display Setting up Scan to Network Note A later version of this User s Guide may contain a direct link to the Administrator s Guide of this application To check for updates of this User s Guide go to http support lexmark com Use To Scan a document and send it to a shared network folder You can define up to 30 unique folder ...

Page 25: ...n the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings Remote Operator Panel Settings 3 Select the Enable check box and then customize the settings 4 Click Submit To use the application click Remote Operator Panel Launch VNC Applet Exporting and importing a configuration You can export configuration settings into a tex...

Page 26: ... then refresh the Web browser and then click Apply 3 To export or import a configuration for multiple applications do the following a Click Settings Import Export b Do either of the following Toexportaconfigurationfile clickExportEmbeddedSolutionsSettingsFile andthenfollowtheinstructions on the computer screen to save the configuration file To import a configuration file do the following 1 ClickIm...

Page 27: ... printer before touching any controller board electronic components or connectors Available internal options Memory card DDR3 DIMM Flash memory Fonts Firmware Forms and Barcode Prescribe IPDS Printer hard disk Note To install a printer hard disk contact customer support at http support lexmark com or your service representative Accessing the controller board CAUTION SHOCK HAZARD If you are accessi...

Page 28: ...d access cover and then shift to the right to remove it 2 1 3 Locate the appropriate connector on the controller board Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors Additional printer setup 28 ...

Page 29: ...3 2 1 1 Flash memory or font card connector 2 Printer hard disk connector 3 Memory card connector 4 Reattach the cover 1 2 Additional printer setup 29 ...

Page 30: ...nplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Access the controller board For more information see Accessing the controller board on page 27 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the card...

Page 31: ...th the ridge 2 on the connector 2 1 4 Push the memory card straight into the connector and then push the card toward the controller board wall until it clicks into place 1 2 5 Close the controller board access cover Additional printer setup 31 ...

Page 32: ...to the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 27 2 Unpack the optional card Warning Potential Damage Avoid touching the co...

Page 33: ...troller board access door Note When the printer software and any hardware options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For more information see Updating available options in the printer driver on page 38 Installing hardware options Order of installation CAUTION POTENTIAL INJURY The printer weight is greater than 1...

Page 34: ...inter weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the prin...

Page 35: ...4 Align the printer with the 650 sheet duo tray and then lower the printer into place Additional printer setup 35 ...

Page 36: ...ot set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Connect the printer to the computer using a USB cable or to the network using an Ethernet cable Make sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable to the Ethernet port Warning Potent...

Page 37: ...adapter that allows you to access the telephone line to send and receive faxes 5 EXT port Connect additional devices telephone or answering machine to the printer and the telephone line Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region Note Remove the adapter plug to access the port 6 Rear USB port Attach a ke...

Page 38: ... not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list Run type D setup exe OK In Windows 7 or earlier a Click or click Start and then click Run b In the Start Search or Run dialog type D setup exe c Press Enter or click OK Note D is the letter of your CD or DVD drive In Macintosh Click the CD icon on the desktop If you are using the downloaded...

Page 39: ...o update 3 From the menu that appears do either of the following For Windows 7 or later select Printer properties For earlier versions select Properties 4 Click the Configuration tab 5 Do either of the following Click Update Now Ask Printer Under Configuration Options manually add any installed hardware options 6 Click Apply For Macintosh users 1 From the Apple menu navigate to either of the follo...

Page 40: ...it easier for you to identify your printer on the network You can choose to use the default printer nickname or assign a name that is easier for you to remember You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network Use a new network cable when possible to avoid potential problems caused by a damaged cable...

Page 41: ...network DHCP server to assign an IP address to the printer 2 Obtain the printer IP address either From the printer control panel From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Note You will need the IP address if you are configuring access for computers on a different subnet than the printer 3 Install the...

Page 42: ...orks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select Security Method There are four basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in u...

Page 43: ...gate to Network Ports Active NIC Auto Submit Note Make sure to turn off the printer then wait for at least five seconds and then turn the printer back on 1 From the printer control panel navigate to Network Ports Network x Network x Setup Wireless Wireless Connection Setup 2 Select a wireless connection setup Use To Search for networks Show available wireless connections Note This menu item shows ...

Page 44: ...work using the Embedded Web Server Before you begin make sure that Your printer is connected temporarily to an Ethernet network A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with the wireless network adapter 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP...

Page 45: ...erify the network connection This page also provides important information that aids network printing configuration Printing a menu settings page From the home screen navigate to Reports Menu Settings Page Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids net...

Page 46: ...l feeder The largest supported Universal size is 215 9 x 359 9 mm 8 5 x 14 17 inches and is loaded only in the multipurpose feeder and manual feeder 1 From the home screen navigate to Paper Menu Universal Setup Units of Measure select a unit of measure 2 Touch Portrait Width or Portrait Height 3 Select the width or height and then touch Submit Loading the 250 and 550 sheet tray The printer has one...

Page 47: ... guide at the back of the tray to extend it 2 1 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper being loaded 2 1 1 Note Use the paper size indicators on the bottom of the tray to help position the guide Loading paper and specialty media 47 ...

Page 48: ...e bottom of the tray to help position the guides 5 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 6 Load the paper stack with the recommended printable side faceup 7 Place the paper guides securely against the edges of the paper Loading paper and specialty media 48 ...

Page 49: ... two sided duplex printing Note There are different ways for loading letterhead depending on the mode of printing One sided printing using a letterhead Two sided printing using a letterhead A B C A B C Load envelope with the flap side up and against the right side of the paper guide 2 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides Note To ac...

Page 50: ...optional 550 sheet tray and supports the same paper types and sizes The only differences are the look of the guide tabs and the location of the paper size indicators CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 2 3 1 Length guide tab 2 Paper size indicator 3 Width guide tab Loading paper and specialty medi...

Page 51: ... the multipurpose feeder latch to the left 2 Open the multipurpose feeder 3 Pull the multipurpose feeder extender Note Guide the extender gently so that the multipurpose feeder is fully extended and open Loading paper and specialty media 51 ...

Page 52: ...lex a stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 5 Locate the maximum paper fill indicator and tab Note Make sure the paper or specialty media is below the maximum paper f...

Page 53: ...e paper fits loosely in the multipurpose feeder and is not bent or wrinkled 7 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Linking and unlinking trays When the paper size and paper type for any trays are the same the printer will link those trays When one linked tray becomes empty paper will feed from the next linked tray We rec...

Page 54: ...he fuser varies according to the specified paper type Printing issues may occur if settings are not properly configured Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods su...

Page 55: ...igate to Paper Menu Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Touch Submit Configuring a custom name Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address...

Page 56: ...igned specifically for laser printers Print a test page on the letterhead being considered for use before buying large quantities Before loading letterhead flex fan and straighten the stacks to prevent sheets from sticking together Page orientation is important when printing on letterhead Source Printing Printable side Paper orientation Trays One sided Faceup Load the sheet with the top edge enter...

Page 57: ...the bottom edge entering the printer first Multipurpose feeder One sided Facedown Load the sheet with the top edge entering the printer first Multipurpose feeder Two sided Faceup Load the sheet with the bottom edge entering the printer first Note Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers Paper and specialty media gu...

Page 58: ...or 25 cotton Use only new envelopes from undamaged packages To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in ...

Page 59: ...ighten the edges on a level surface Paper guidelines Select the correct paper or specialty media to reduce printing problems For the best print quality try a sample of the paper or specialty media before buying large quantities Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The pri...

Page 60: ...per is recommended Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paperwith ahigh degreeofstabilityresultinginfewerpaperfeedingproblems and betterprintquality Papercontaining fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer...

Page 61: ... that all recycled paper will feed well Lexmark consistently tests its printers with recycled paper 20 100 post consumer waste and a variety of test paper from around the world using chamber tests for different temperature and humidity conditions Lexmark has found no reason to discourage the use of today s recycled office papers but generally the following property guidelines apply to recycled pap...

Page 62: ...ve a 650 sheet duo tray which consists of a 550 sheet tray and an integrated 100 sheet multipurpose feeder The 550 sheet tray of the 650 sheet duo tray supports the same paper sizes as the optional 550 sheet tray The integrated multipurpose feeder supports different paper sizes types and weights Paper size and dimension Standard 250 sheet tray Manual feeder 650 sheet duo tray 550 sheet tray ADF Sc...

Page 63: ...n to 216 x 356 mm 8 5 x 14 in X 1 3 X 1 3 X X Universal 148 x 210 mm 5 8 x 8 3 in to 216 x 356 mm 8 5 x 14 in 1 2 1 2 1 2 X X 4 1 The paper source supports paper size without size sensing 2 Universal is supported in the standard 250 and optional 550 sheet trays only if the paper size is from 148 x 215 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the multipurpose f...

Page 64: ...l 550 sheet trays only if the paper size is from 148 x 215 9 mm 5 83 x 8 5 in to 215 9 x 355 6 mm 8 5 x 14 in 3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76 2 x 127 mm 3 x 5 in to 215 9 x 359 9 mm 8 5 x 14 17 in 4 Universal is supported in duplex mode only if the width is from 210 mm 8 27 in to 215 9 mm 8 5 in and the length is from 279 4 mm...

Page 65: ...ay ADF Scanner glass Duplex mode 550 sheet tray Multipurpose feeder Paper Plain Recycled Glossy Bond Letterhead Preprinted Colored Light Heavy Rough Cott on Custom Type x Card stock X Transparencie s X X X Labels Paper X Envelope X X X X Paper and specialty media guide 65 ...

Page 66: ...Send the print job For Windows users a With a document open click File Print b Click Properties Preferences Options or Setup c Adjust the settings if necessary d Click OK Print For Macintosh users a Customize the settings in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the paper loaded 3 Click OK b Customize the settings...

Page 67: ...oose between a faster print speed or a higher toner yield Max Yield is the factory default setting Max Speed This lets you print in either black or color depending on what is set in the printer driver The printer prints in color unless Black Only is selected in the printer driver Max Yield This lets you switch from black to color based on the color content found on each page Frequent color mode sw...

Page 68: ...rive icon appears on the printer home screen when a flash drive is inserted If you insert the flash drive when the printer requires attention such as when a jam has occurred then the printer ignores the flash drive If you insert the flash drive while the printer is processing other print jobs then Busy appears on the printer display After these print jobs are processed you may need to view the hel...

Page 69: ... on the home screen to print files from the flash drive Supported flash drives and file types Notes High speed USB flash drives must support the full speed standard Low speed USB devices are not supported USB flash drives must support the File Allocation Table FAT system Devices formatted with New Technology File System NTFS or any other file system are not supported Recommended flash drives File ...

Page 70: ... Print one copy of a print job and hold the remaining copies It allows you to examine if the first copy is satisfactory The print job is automatically deleted from the printer memory when all copies are printed Reserve Job Expiration Store print jobs for printing at a later time Note The print jobs are held until deleted from the Held Jobs menu Notes Confidential Verify Reserve and Repeat print jo...

Page 71: ...ial print jobs navigate to Held jobs select your user name Confidential Jobs enter the PIN Print For other print jobs navigate to Held jobs select your user name select the print job specify the number of copies Print Modifying confidential print settings Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP...

Page 72: ...uch Cancel Job or press on the keypad 2 Touch the print job you want to cancel and then touch Delete Selected Jobs Note If you press on the keypad then touch Resume to return to the home screen Canceling a print job from the computer For Windows users 1 Open the printers folder In Windows 8 From the Search charm type run and then navigate to Apps list Run type control printers OK In Windows 7 or e...

Page 73: ... either of the following System Preferences Print Scan select your printer Open Print Queue System Preferences Print Fax select your printer Open Print Queue 2 From the printer window select the print job you want to cancel and then delete it Printing 73 ...

Page 74: ... or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides Note To avoid a cropped image make sure the size of the original document and the size of the copy paper are the same 3 From the printer control panel pres...

Page 75: ...home screen navigate to Copy Content Photo 3 From the Content Source menu select the appropriate setting that best matches the original photo 4 Touch Copy It Note If you have more photos to copy then place the next photo on the scanner glass and then touch Scan the next page 5 Touch Finish the Job Copying on specialty media Copying on transparencies 1 Load an original document faceup short edge fi...

Page 76: ...rom select the size of the original document 4 Navigate to Copy to select the tray containing the letterhead Copy It 5 If there are no trays that support letterhead then navigate to Manual Feeder select the size of the letterhead Letterhead 6 Load the letterhead faceup top edge first into the multipurpose feeder and then touch Copy It Creating a copy shortcut using the printer control panel 1 From...

Page 77: ... on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Copy from select the...

Page 78: ...ransparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Copy from Mixed Sizes 4 Navigate to Copy to Letter Copy It The scanner identifies the diff...

Page 79: ...e by 1 Touching Copy to or Copy from after setting Scale manually changes the scale value back to Auto Note Auto is the factory default setting This automatically adjusts the scan image of the original document to fit the size of the paper onto which you are copying 5 Touch Copy It Adjusting copy quality 1 Load an original document faceup short edge first into the ADF tray or facedown on the scann...

Page 80: ...collated 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray...

Page 81: ...tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Advanced Options Paper Saver select the output you want Copy It Note If Paper Saver is set to Off then the Print Page Borders option is unavailable Creating a custom copy...

Page 82: ...se touch Finish the job Placing information on copies Placing a header or footer on pages 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on wh...

Page 83: ...n the display When the job is canceled the Copy screen appears Canceling a copy job while pages are being printed 1 From the printer control panel touch Cancel Job or press on the keypad 2 Touch the job you want to cancel and then touch Delete Selected Jobs Note If you press on the keypad then touch Resume to return to the home screen Understanding the copy options Copy from This option lets you s...

Page 84: ...Darkness This option lets you adjust how light or dark the copies are in relation to the original document Copies This option lets you set the number of copies to be printed Sides Duplex This option lets you make one or two sided copies from one or two sided original documents Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document Conte...

Page 85: ... creates a booklet You can choose between one sided and two sided Note This option appears only when a formatted working printer hard disk is installed Cover Page Setup This sets up the cover page of copies and booklets Custom Job This combines multiple scanning jobs into a single job Note This option appears only when a formatted working printer hard disk is installed Edge Erase This removes smud...

Page 86: ...ple 2 up would print two pages of your document on a single page and 4 up would print four pages of your document on a single page Separator Sheets This places a blank sheet of paper between copies pages or print jobs The separator sheets can be drawn from a tray that contains a type or color of paper that is different from the paper your copies are printed on Copying 86 ...

Page 87: ...he e mail function 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings E mail FTP Settings E mail Settings 3 Ent...

Page 88: ...Ifyouareenteringmultipleaddresses then separate each address with a comma 5 Click Add Creating an e mail shortcut using the printer control panel 1 From the home screen navigate to E mail Recipient type an e mail address To create a group of recipients touch Next address and then type the next recipient s e mail address 2 Touch Subject then type the e mail subject and then touch Done 3 Touch Messa...

Page 89: ...of the original document and the copy paper size are the same 3 From the home screen navigate to E mail Recipient s 4 Type the e mail address or press using the keypad and then enter the shortcut number Notes To enter additional recipients touch Next address and then enter the address or shortcut number you want to add You can also enter an e mail address using the address book 5 Touch Done Send I...

Page 90: ...p short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the h...

Page 91: ... the NET Framework or by downloading a third party standalone viewer 5 Touch Send It Note If you selected Secure PDF then you will be prompted to enter your password twice Canceling an e mail When using the ADF touch Cancel Job while Scanning appears When using the scanner glass touch Cancel Job while Scanning appears or while Scan the Next Page Finish the Job appears Understanding the e mail opti...

Page 92: ...iginal document was printed using an inkjet printer Magazine The original document is from a magazine Newspaper The original document is from a newspaper Other The original document was printed using an alternate or unknown printer Photo Film The original document is a photo from film Press The original document was printed using a printing press Darkness This option lets you adjust how light or d...

Page 93: ...t by assigning a shortcut name Note Selecting this option automatically assigns the next available shortcut number Using the advanced options Select from the following settings Adjust ADF Skew This straightens scanned images that are slightly skewed when received from the ADF tray Advanced Imaging This adjusts the Background Removal Color Balance Color Dropout Contrast JPEG Quality Mirror Image Ne...

Page 94: ...storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Notes The following connection methods are applicable only in select countries or regions During the initial printer setup clear the fax function check box and any other function you plan to set up later and then press Continue The indicator light ...

Page 95: ...mation Using the printer control panel for fax setup When the printer is turned on for the first time a series of start up screens appear If the printer has fax capabilities then the Fax Name and Fax Number screens appear 1 When the Fax Name screen appears do the following a Enter the name to be printed on all outgoing faxes b Enter the fax name and then touch Submit 2 When the Fax Number screen a...

Page 96: ...nd of the telephone cable that came with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack Tips for this setup You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off If you want to receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you wan...

Page 97: ...e telephone wall jack PHONE LINE To connect 1 Connect one end of the telephone cable that came with the printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog wall jack 3 Connect the answering machine to the port of the printer Faxing 97 ...

Page 98: ... calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If you subscribe to a distinctive ring service provided...

Page 99: ...en make sure that you set the correct ring pattern for the printer Otherwise the printer does not receive faxes even if you have set it to receive faxes automatically If you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to ...

Page 100: ...lephone answering machine in your network Interference causes noise and static on the telephone failed and poor quality faxes for the printer and slow Internet connection on your computer To install a filter for the printer 1 Connect the line port of the DSL filter to the wall jack 2 Connect one end of the telephone cable that came with your printer to the port of the printer Connect the other end...

Page 101: ...re that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two phone ports for your devices but do not want to pay additional cost then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the port labeled Phone L...

Page 102: ...al cost for activation of the second phone port 3 Connect your analog telephone phone to the port of the printer Notes To make sure that the telephone port on the cable modem is active plug an analog telephone into the telephone port and then listen for a dial tone If you hear a dial tone then the port is active If you need two telephone ports for your devices but do not want to pay additional cos...

Page 103: ...printer to the port of the printer 2 Connect the other end of the telephone cable to an active analog telephone wall jack 3 Connect your analog telephone to the port of the printer Scenario 5 Countries or regions with different telephone wall jacks and plugs Some countries or regions may have different types of telephone wall jack connectors than those that came with the printer The standard wall ...

Page 104: ...region may not come with your printer and you may need to purchase it separately There may be an adapter plug installed in the port of the printer If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme then do not remove the adapter plug from the port of the printer Part name Part number Lexmark adapter plug 40X8519 Faxing 104 ...

Page 105: ...he wall jack 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the telephone adapter Notes The port of the printer may have an adapter plug for use with the adapter Do not remove the plug from the port of the printer In some countries or regions the printer may not come with a telepho...

Page 106: ...ems and answering machines The F port is for telephones N F N Connect the printer to any of the N ports PHONE LINE N F N 1 Connect one end of the telephone cable that came the printer to the port of the printer 2 Connect the other end of the telephone cable to the RJ 11 adapter and then connect the adapter to an N port Faxing 106 ...

Page 107: ...t the other end of the telephone cable to an active analog telephone wall jack 3 Change the distinctive rings setting to match the setting you want for the printer to answer Note The factory default setting for distinctive rings is On This sets the printer to answer single double and triple ring patterns a From the home screen navigate to Settings Fax Settings Analog Fax Setup Answer On b Select t...

Page 108: ...The printer can be set to automatically adjust for daylight saving time 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Cli...

Page 109: ...essary enter a prefix in the Dialing prefix field 6 Select the appropriate paper size and page orientation 7 If you want to include a cover page with the fax then select Include cover page with fax and then enter the appropriate information 8 Click OK Notes The Fax option is available for use only with the PostScript driver or the Universal Fax Driver For information on installing these drivers se...

Page 110: ...F tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Fax type the name of the recipient Search Note You can search only for one name at a time 4 Touch the name of the recipient and then touch Fax It Sending a fax at a schedule...

Page 111: ...ord may be required If you do not have an ID and password then contact your system support person 3 Type a name for the shortcut and then enter the fax number Notes To create a multiple number shortcut enter the fax numbers for the group Separate each fax number in the group with a semicolon 4 Assign a shortcut number Note If you enter a number that is already in use then you are prompted to selec...

Page 112: ...r darker 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray...

Page 113: ...el Job on the printer control panel while Scanning appears When using the scanner glass touch Cancel Job on the printer control panel while Scanning appears or while Scan the Next Page and Finish the Job appear Canceling a fax after the original documents have been scanned to memory 1 On the home screen touch Cancel Jobs The Cancel Jobs screen appears 2 Touch the job or jobs you want to cancel Onl...

Page 114: ...address FTP site or LDSS 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Fax Settings 3 From the Fax Forward...

Page 115: ...ument Select from the following content types Graphics The original document is mostly business type graphics such as pie charts bar charts and animations Photo The original document is mostly a photo or an image Text The content of the original document is mostly text or line art Text Photo The original document is a mixture of text graphics and photos Select from the following content sources Bl...

Page 116: ...ound Removal Color Balance Color Dropout Contrast Mirror Image Negative Image Scan Edge to Edge Shadow Detail Sharpness and Temperature settings before you fax the document Custom Job This combines multiple scanning jobs into a single job Note This option appears only when a formatted working printer hard disk is installed Edge Erase This removes smudges or marks around the edges of a document You...

Page 117: ...media such as magazine clippings The scanner lets you scan documents directly to a File Transfer Protocol FTP server Only one FTP address may be sent to the server at a time When an FTP destination has been configured by your system support person the name of the destination becomes available as a shortcut number or it is listed as a profile under the Held Jobs icon An FTP destination could also b...

Page 118: ...ame and number are correct and then touch OK Notes If the name or number is incorrect then touch Cancel and then reenter the information If you enter a number that is already in use then you are prompted to select another number Scanning to an FTP address Scanning to an FTP address using the printer control panel 1 Load an original document faceup short edge first into the ADF tray or facedown on ...

Page 119: ...eup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the...

Page 120: ... Next 4 Select a location on your computer where you want to save the scan image 5 Type a scan name and then a user name Note The scan name is the name that appears in the Scan Profile list on the display 6 Click Submit Note Clicking Submit automatically assigns a shortcut number You can use this shortcut number when you are ready to scan your documents 7 Review the instructions on the Scan Profil...

Page 121: ...hold the printer you want to configure Right click the printer you want to configure 6 From the menu that appears select Scan Properties or Properties and then change the settings as necessary 7 From the printer control panel touch Scan to Computer and then select from the following options Scan Scan and save the document directly to a selected location on the computer Scan for Print Scan and auto...

Page 122: ...et the paper size of the documents you are going to scan When Original Size is set to Mixed Sizes you can scan an original document that contains mixed paper sizes letter and legal size pages Resolution This option lets you adjust the output quality of your file Increasing the image resolution increases the file size and the time needed to scan your original document Decreasing the image resolutio...

Page 123: ...e If Multi page TIFF is turned off in the Settings menu then TIFF saves one page in each file The file size is usually larger than an equivalent JPEG JPEG Use to create and attach a separate file for each page of the original document XPS Use to create a single XPS file with multiple pages Page Setup This option lets you change the following settings Sides Duplex This specifies if the original doc...

Page 124: ...ure settings before you scan the document Custom Job This combines multiple scanning jobs into a single job Note This option appears only when a formatted working printer hard disk is installed Edge Erase This removes smudges or marks around the edges of a document You can choose to remove an equal area around all four sides of the paper or pick a particular edge Edge Erase erases whatever is with...

Page 125: ...t Demo Asset Report Active NIC Standard Network1 Standard USB SMTP Setup Security Settings Help Manage Shortcuts Option Card Menu2 Edit Security Setups Miscellaneous Security Settings Confidential Print Erase Temporary Data Files Security Audit Log Set Date and Time General Settings Copy Settings Fax Settings E mail Settings FTP Settings Flash Drive Menu Print Settings Print All Guides Copy Guide ...

Page 126: ...ow or black toner cartridge Black or Color Imaging Kit Nearly Low Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported OK Non genuine Lexmark Imaging Kit Show the status of the black or color imaging kit Waste Toner Bottle Near Full Replace Missing OK Show the status of the waste toner bottle Maintenance Kit Nearly Low Low Very Low Replace OK Show the status of the maintenanc...

Page 127: ...ze loaded in each tray Notes Letter is the U S factory default setting A4 is the international factory default setting If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray Tray x Type Plain Paper Card Stock Transparency Recycled Labels Glossy Bond Letter...

Page 128: ...nu item applies only when the multipurpose feeder MP Feeder is installed The multipurpose feeder does not automatically detect paper size The paper size value must be set MP Feeder Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper type loaded in the multipurpose feed...

Page 129: ...Custom Type x Specify the paper type being manually loaded Note Plain Paper is the factory default setting Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international factory default setting Manual Envelope Type Envel...

Page 130: ...tock loaded Notes Normal is the factory default setting The options appear only if card stock is supported Transparency Texture Smooth Normal Rough Specify the relative texture of the transparencies loaded Note Normal is the factory default setting Recycled Texture Smooth Normal Rough Specify the relative texture of the recycled paper loaded Note Normal is the factory default setting Glossy Textur...

Page 131: ...tory default setting Colored Texture Smooth Normal Rough Specify the relative texture of the colored paper loaded Note Normal is the factory default setting Light Texture Smooth Normal Rough Specify the relative texture of the light paper loaded Note Normal is the factory default setting Heavy Texture Smooth Normal Rough Specify the relative texture of the heavy paper loaded Note Normal is the fac...

Page 132: ...pecify the relative weight of the glossy paper loaded Note Normal is the factory default setting Heavy Glossy Weight Light Normal Heavy Specify the relative weight of the heavy glossy paper loaded Note Normal is the factory default setting Labels Weight Light Normal Heavy Specify the relative weight of the labels loaded Note Normal is the factory default setting Bond Weight Light Normal Heavy Spec...

Page 133: ... Note Normal is the factory default setting Custom x Weight Light Normal Heavy Specify the relative weight of the custom paper loaded Notes Normal is the factory default setting The options appear only when the custom type is supported Paper Loading menu Use To Cardstock Loading Off Determine and set two sided printing for all print jobs that specify Cardstock as the paper type Recycled Loading Du...

Page 134: ...inting for all print jobs that specify Colored as the paper type Light Loading Duplex Off Determine and set two sided printing for all print jobs that specify Light as the paper type Heavy Loading Duplex Off Determine and set two sided printing for all print jobs that specify Heavy as the paper type Rough Cotton Loading Off Determine and set two sided printing for all print jobs that specify Rough...

Page 135: ...r feeder in order to print from that source Custom Names menu Use To Custom Name x Specify a custom name for a paper type This name replaces Custom Type x in the printer menus Custom Scan Sizes menu Use To Custom Scan Size x Scan Size Name Width 1 8 5 inches 25 215 9 mm Height 1 14 inches 25 355 6 mm Orientation Portrait Landscape 2 scans per side Off On Specify a custom scan size name scan sizes ...

Page 136: ... mm is the international factory default setting You can increase the height in 1 mm increments Reports menu Reports menu Use To Menu Settings Page Print a report containing information about the paper loaded in trays installed memory total page count alarms timeouts printer control panel language TCP IP address status of supplies status of the network connection and other information Device Stati...

Page 137: ...rint a list of profiles stored in the printer Print Fonts Print a report of all the fonts available for the printer language currently set in the printer Print Directory Print a list of all the resources stored on an optional flash memory card or in printer hard disk Notes Job Buffer Size must be set to 100 Make sure the optional flash memory or printer hard disk is installed correctly and working...

Page 138: ... this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Network Buffer Auto 3KB to maximum size allowed Set the size of the network input buffer Notes Auto is the factory default setting The value can be changed in 1 KB increments The maximum size allowed depends on the amount of memory in the printer the size of the ...

Page 139: ...avigate to either of the following Network Ports Standard Network Standard Network Setup Reports Network Ports Network x Network x Setup Reports Use To Print Setup Page Print a report containing information about the network printer settings such as the TCP IP address Network Card menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup Netw...

Page 140: ...nd Enable RARP to Off on systems that support BOOTP and RARP Netmask View or change the current TCP IP netmask Gateway View or change the current TCP IP gateway Enable DHCP On Off Specify the DHCP address and parameter assignment Note On is the factory default setting Enable RARP On Off Specify the RARP address assignment setting Note Off is the factory default setting Enable BOOTP On Off Specify ...

Page 141: ...vailable only in network printers or printers that are attached to print servers Use To Enable IPv6 On Off Enable IPv6 in the printer Note On is the factory default setting Auto Configuration On Off Specify whether or not the network adapter accepts the automatic IPv6 address configuration entries provided by a router Note On is the factory default setting Set Hostname Set the host name Note These...

Page 142: ...twork using an access point Ad hoc configures wireless connection directly between the printer and a computer Compatibility 802 11b g 802 11b g n Specify the wireless standard for the wireless network Note 802 11b g n is the factory default setting Choose Network Select an available network for the printer to use View Signal Quality View the quality of the wireless connection View Security Mode Vi...

Page 143: ... if the PS SmartSwitch is set to Off PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PCL emulation if the PCL SmartSwitch is set to On It uses the default...

Page 144: ...ess yyy yyy yyy yyy Set the network address information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port ENA Netmask yyy yyy yyy yyy Set the netmask information for an external print server Note This menu is available only when the printer is attached to an external print server through the USB port ENA Gate...

Page 145: ...one is the factory default setting for Device Initiated E mail and User Initiated E mail Device Userid and Device password are used to log in to the SMTP server when Use Device SMTP Credentials is selected User Initiated E mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E mail address and Password Prompt user Device Userid Device password Kerberos 5 Realm NTLM Do...

Page 146: ...tes is the factory default setting Security Reset Jumper No Effect Access controls No Security Reset factory security defaults Adjust the security settings Notes No Effect means the reset has no effect on the printer security configuration Access controls No Security retains all the security information that the user has defined No Security is the factory default setting Reset factory security def...

Page 147: ...the printer memory are deleted Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs for printing a...

Page 148: ...35 Remote Syslog Method Normal UDP Stunnel Remote Syslog Facility 0 23 Log full behavior Wrap over oldest entries E mail log then delete all entries Specify how audit logs are configured Notes Enable Audit determines if events are recorded in the secure audit log and remote syslog No is the factory default setting Enable Remote Syslog determines if logs are sent to a remote server No is the factor...

Page 149: ...gh the printer control panel or EWS No is the factory default setting E mail log wrapped alert determines if the printer sends the administrator an e mail when log entries are wrapping No is the factory default setting E mail full alert determines if the printer sends the administrator an e mail when the log fills a certain amount of its allotted space No is the factory default setting full alert ...

Page 150: ...ngs menu General Settings menu Use To Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Set the language of the text appearing on the printer display Note Not all languages are available for all printers and you may need to install special hardwar...

Page 151: ... is loaded in the ADF Note Enabled is the factory default setting Quiet Mode Off On Reduce the amount of noise produced by the printer Notes Off is the factory default setting This supports the performance specifications for your printer On configures the printer to produce as little noise as possible This is best suited for printing text and line art For optimal printing of color rich documents s...

Page 152: ...al setting is determined by your country or region selection in the initial setup wizard Changing this setting also changes the default for each input source in the Paper Size Paper Type menu Changing this setting also changes the default for the Original Size setting in the following menus Copy Settings Fax Settings E mail Settings FTP Settings and the Scan Settings section of Flash Drive Menu Se...

Page 153: ... side Date Time is the factory default setting for Right side Displayed Information continued Black Toner Cyan Toner Magenta Toner Yellow Toner Fuser Transfer Module Customize the displayed information for the Black Toner Cyan Toner Magenta Toner Yellow Toner Fuser and Transfer Module settings Select from the following options When to display Do not display Display Message to display Default Alter...

Page 154: ...isplay Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E mail E mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles and Solutions Bookmarks Jobs by user Forms and Favorites Basic Card Copy Scan to Network My Shortcuts Multi Send Add or remove icons and buttons that appear on the home screen For each icon or button select from the following...

Page 155: ...ainer is never shown in Held Jobs Allow Background Removal On Off Specify whether image background removal is allowed in copy fax e mail FTP or scan to USB jobs Note On is the factory default setting Allow Custom Job Scans On Off Determine if Custom Job and Custom Job scanning settings appear for copy scan and fax jobs Notes On is the factory default setting This menu item appears only when a form...

Page 156: ...mber of minutes of inactivity before the printer enters a lower power state Note 15 is the factory default setting Timeouts Sleep Mode Disabled 1 120 Set the amount of time in seconds the printer waits after a job is printed before it goes into a reduced power state Notes 30 is the factory default setting Disabled appears only when Energy Conserve is set to Off Lower settings conserve more energy ...

Page 157: ...f is the factory default setting This follows the normal Screen Timeout expires workflow On continues to show the same screen and allows the user to reset the Screen Timeout timer instead of returning to the home screen Timeouts Print Timeout Disabled 1 255 Set the amount of time in seconds the printer waits to receive an end of job message before canceling the remainder of the print job Notes 90 ...

Page 158: ...in amount of time then the printer shows the applicable error instead of restarting Print Recovery Auto Continue Disabled 5 255 Let the printer automatically continue printing from certain offline situations when not resolved within the specified time period Note Disabled is the factory default setting Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages Notes ...

Page 159: ...stores all printer settings to the factory default settings except those in Network Ports menu All downloads stored in the RAM are deleted Downloads stored in the flash memory or in a printer hard disk are not affected Export Configuration Package Export Export the printer configuration package to a flash drive Note The configuration package cannot be exported unless a flash drive is attached to t...

Page 160: ...t has print on one side while the copy will have print on both sides 2 sided to 1 sided The original document has print on both sides while the copy will have print on just one side 2 sided to 2 sided The original document has print on both sides and the copy will also have print on both sides Paper Saver Off 2 up Portrait 2 up Landscape 4 up Portrait 4 up Landscape Allow copying of two or four sh...

Page 161: ...r copy jobs Note Tray 1 is the factory default setting Transparency Separators On Off Place a sheet of paper between transparencies Note On is the factory default setting Separator Sheets Off Between Copies Between Jobs Between Pages Place a sheet of paper between pages copies or jobs Note Off is the factory default setting Separator Sheet Source Tray x Multipurpose Feeder Specify the source for t...

Page 162: ...m of 64 characters is allowed Allow priority copies On Off Allow interruption of a print job to copy a page or document Note On is the factory default setting Custom Job scanning On Off Copy in a single copy job a document that contains mixed paper sizes Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Allow Save as Shortc...

Page 163: ...e of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a copy Note 0 is the factory default setting Adjust ADF Skew Auto Off On Correct the slight skew in the scanned image Note Auto is the factory default setting Scan edge to edge Off On Allow edge to edge scanning of the original document Note Off is the factory defau...

Page 164: ...e factory default setting This splits the memory for sending and receiving fax jobs into equal amounts Mostly send specifies that most of the memory is set to send fax jobs All send specifies that all the memory is set to send fax jobs All receive specifies that all the memory is set to receive fax jobs Mostly receive specifies that most of the memory is set to receive fax jobs Cancel Faxes Allow ...

Page 165: ...igure the fax cover page Notes Off by default is the factory default setting for Fax Cover Page Off is the factory default setting for all other menu items Use To Resolution Standard Fine 200 dpi Super Fine 300 dpi Specify quality in dots per inch dpi A higher resolution gives better print quality but increases the fax transmission time for outgoing faxes Note Standard is the factory default setti...

Page 166: ...ting Long edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text is the factory default setting Content Source Black White Laser Color Laser In...

Page 167: ...ow the printer driver to send fax jobs Note Yes is the factory default setting Allow Save as Shortcut On Off Save fax numbers as shortcuts in the printer Note On is the factory default setting Dial Mode Tone Pulse Specify the dialing sound either as a tone or a pulse Note Tone is the factory default setting Max Speed 2400 4800 9600 14400 33600 Specify the maximum speed in baud at which faxes are s...

Page 168: ... 0 5 Best for content Specify the contrast in the scanned image Note Best for content is the factory default setting Mirror Image Off On Create a mirror image of the original document Note Off is the factory default setting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible N...

Page 169: ...when the job requires specific unavailable resources Note None is the factory default setting Rings to Answer 1 25 Specify the number of rings before answering an incoming fax job Note 3 is the factory default setting Auto Answer Yes No Allow the printer to answer an incoming fax job Note Yes is the factory default setting Manual Answer Code 0 9 Enter a code on the telephone number pad to begin re...

Page 170: ...rwarding Print Print and Forward Forward Enable forwarding of received faxes to another recipient Note Print is the factory default setting Forward to Fax E mail FTP LDSS eSF Specify the type of recipient to which faxes are forwarded Notes Fax is the factory default setting This menu item is available only from the printer Embedded Web Server Forward to Shortcut Enter the shortcut number which mat...

Page 171: ... the source of the paper used for printing logs Note Tray 1 is the factory default setting Logs Display Remote Station Name Dialed Number Specify whether printed logs display the dialed number or the station name or fax name returned Note Remote Station Name is the factory default setting Enable Job Log On Off Enable access to the Fax Job log Note On is the factory default setting Enable Call Log ...

Page 172: ...ends the fax job to a fax server for transmission Use To To Format Enter specific fax information using the virtual keyboard on the printer control panel Reply Address Subject Message SMTP Setup Specify SMTP setup information Primary SMTP Gateway Specify SMTP server port information Secondary SMTP Gateway Image Format PDF pdf XPS xps TIFF tif Specify the image type for scanning to fax Note PDF pdf...

Page 173: ...rsal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size x Book Original Business Card 4 x 6 in 3 x 5 in Specify the paper size of the document being scanned Notes Mixed Sizes is the U S factory default setting A4 is the international factory default setting Legal Folio and Oficio Mexico paper sizes are supported only in the ADF Use Multi Page TIFF On Off Provide a choice between single p...

Page 174: ...ail size in kilobytes KB Note E mails greater than the specified maximum size are not sent E mail Server Setup Size Error Message Send a message when an e mail is greater than the configured size limit Note You can enter up to 1024 characters E mail Server Setup Limit destinations Specify a domain name such as a company domain name and then limit e mail destinations only to that domain name Notes ...

Page 175: ... Film Magazine Newspaper Press Other Specify how the original document was produced Note Color Laser is the factory default setting Color Off On Specify whether the printer captures and transmits content in color or in black and white Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the resolution of the scan in dots per inch Note 150 dpi is ...

Page 176: ... page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and quality of the image Notes Best for content is the factory default setting 5 reduces the file size and quality of the image 90 provides the best image quality but the file size is very large This menu item applies to all scan functions Text D...

Page 177: ...sizes by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting Custom Job scanning On Off Copy a document that contains mixed paper sizes Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Scan Preview On Off Show a preview on the display for scan jobs Notes Off is the factory default setting ...

Page 178: ...riginal document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default setting Adjust ADF Skew Auto Off On Correct the slight skew in the scanned image Note Auto is the factory default setting Scan edge to edge Off On Allow edge to edge scanning of the original document Note Off is the factory defaul...

Page 179: ...kjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Color Laser is the factory default setting Color Off On Specify whether the printer captures and transmits content in color or in black and white Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the quality of the scan in dots per inch Note 150 ...

Page 180: ...assumes binding along the short edge of the page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and the quality of the image Notes Best for content is the factory default setting 5 reduces the file size but the quality of the image is lessened 90 provides the best image quality but the file size is...

Page 181: ...by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting File Name Specify a base file name Note You can type up to 53 characters Custom Job Scanning On Off Copy a document that contains mixed paper sizes into a single scan job Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Scan Preview On...

Page 182: ...ive Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default setting Adjust ADF Skew Auto Off On Correct the slight skew in the scanned image Note Auto is the factory default setting Scan edge to edge Off On Allow edge to edge scanning of the...

Page 183: ...Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Color Laser is the factory default setting Color On Off Specify whether the device captures and transmits content in color or in black and white Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the resolution of the scan in dots per inch...

Page 184: ...edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape JPEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to file size and quality Notes Best for content is the factory default setting 5 reduces the file size but the quality of the image is reduced 90 provides the best image quality but the ...

Page 185: ...e factory default setting This menu item appears only when a formatted working printer hard disk is installed Scan Preview On Off Show a preview on the display for scan jobs Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed Background Removal 4 to 4 Adjust the amount of background visible in a scanned image Note 0 is the fa...

Page 186: ...original document Note Off is the factory default setting Sharpness 1 5 Adjust the amount of sharpness on a scanned image Note 3 is the factory default setting Temperature 4 to 4 Specify warm or cool outputs Notes 0 is the factory default setting Cool values generate a bluer output than the default while warm values generate a redder output than the default Print Settings menu Use To Copies 1 999 ...

Page 187: ...r of pages per sheet is selected each page is scaled so that the number of pages you want can be displayed on the sheet Paper Saver Border None Solid Print a border on each page Note None is the factory default setting Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the order in which pages are printed on a single sheet when using Paper Saver Notes Horizontal i...

Page 188: ...d jobs print Notes Off is the factory default setting This menu item appears only when a formatted working printer hard disk is installed This requirement ensures that stored jobs are not deleted if the printer loses power Print Area Normal Fit to Page Whole Page Set the logical and physical printable area Notes Normal is the factory default setting When attempting to print data in the non printab...

Page 189: ...ears and downloads are not deleted Print All Order Alphabetical Oldest First Newest First Specify the order in which held and confidential jobs are printed when Print All is selected Note Alphabetical is the factory default setting Print jobs always appear in alphabetical order on the printer control panel Finishing menu Use To Sides Duplex 1 sided 2 sided Specify whether two sided duplex printing...

Page 190: ...tween each page of a print job This setting is useful when printing transparencies or when inserting blank pages in a document Separator Source Tray x Multipurpose Feeder Specify the paper source for the separator sheet Note Tray 1 standard tray is the factory default setting Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Print multiple pages on a single sheet of paper Notes Off is the facto...

Page 191: ...computer monitors are impossible to duplicate on the printed page Print Resolution 1200 dpi 4800 CQ Specify the printed output resolution in dots per inch or in color quality CQ Note 4800 CQ is the factory default setting Toner Darkness 1 5 Lighten or darken the printed output Notes 4 is the factory default setting Selecting a smaller number can help conserve toner Enhance Fine Lines On Off Enable...

Page 192: ...Black 5 to 5 Reset Defaults Adjust color in printed output by increasing or decreasing the amount of toner being used for each color Note 0 is the factory default setting Color Samples sRGB Display sRGB Vivid Display True Black Vivid Off RGB US CMYK Euro CMYK Vivid CMYK Off CMYK Print sample pages for each of the RGB and CMYK color conversion tables used in the printer Notes Selecting any setting ...

Page 193: ...S CMYK Euro CMYK Vivid CMYK Off Notes US CMYK is the factory default setting This applies a color conversion table that tries to produce output that matches SWOP color output Euro CMYK is the international factory default setting This applies a color conversion table that tries to produce output that matches Euroscale color output Vivid CMYK increases color saturation for the US conversion table O...

Page 194: ...k Near Full Level Off 1 99 Specify the maximum size of the log file Note 5 is the factory default setting Disk Near Full Action None E mail Current Log E mail Delete Current Log E mail Delete Oldest Log Post Current Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Determine and set how the printer responds when the print...

Page 195: ...est Flash memory refers to the memory added by installing a flash memory card in the printer The flash memory option card must not be read write or write protected This menu item appears only when a non defective flash memory card is installed Delete Downloads on Disk Delete Now Do Not Delete Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes De...

Page 196: ... Print annotations in a PDF Note Do Not Print is the factory default setting PostScript menu Use To Print PS Error On Off Print a page containing the PostScript error Note Off is the factory default setting Lock PS Startup Mode On Off Enable users to disable the SysStart file Note Off is the factory default setting Font Priority Resident Flash Disk Establish the font search order Notes Resident is...

Page 197: ...n where it is stored Note Courier 10 is the factory default setting Courier 10 shows the font name font ID and the storage location in the printer The font source abbreviation is R for Resident F for Flash K for Disk and D for Download Symbol Set 10U PC 8 12U PC 850 Specify the symbol set for each font name Notes 10U PC 8 is the US factory default setting 12U PC 850 is the international factory de...

Page 198: ... each page Notes 60 is the US factory default setting 64 is the international default setting The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the Paper Size and Orientation you want before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm Set the printer to print on A4 size paper Notes 198 mm is the fa...

Page 199: ...res the Select Paper Feed command This option appears only when it is selected by the PCL 5 interpreter 0 199 allows a custom setting to be assigned Tray Renumber View Factory Defaults MPF Default 8 T1 Default 1 T1 Default 4 T1 Default 5 T1 Default 20 T1 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Display the factory default setting assigned to each tray or feeder Tray Renumber Restor...

Page 200: ...rs Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO Set the default font for HTML documents Note The Times font is used in HTML documents that do not specify a font Use To Font Size 1 255 pt Set the default font size for HTML documents Notes 12 pt is the factory default setting Font size can be increased in 1 point increments Scale 1 400 Scale the default font for HTML documents Note...

Page 201: ... images Scaling Anchor Top Left Best Fit Anchor Center Fit Height Width Fit Height Fit Width Scale the image to fit the selected paper size Notes Best Fit is the factory default setting When Auto Fit is set to On Scaling is automatically set to Best Fit Orientation Portrait Landscape Reverse Portrait Reverse Landscape Set the image orientation Note Portrait is the factory default setting Help menu...

Page 202: ...rtcut numbers or the address book and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address shortcut numbers or the address book and about changing settings Color Quality Provides information about solving color quality issues Print Defects Guide Provides help in resolving repeating defects in copies or prints Information Gui...

Page 203: ...mation on how you can quickly save paper and energy using one printer setting see Using Eco Mode on page 204 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 61...

Page 204: ...ce energy use especially when the printer is idle Printer engine motors do not start until it is ready to print You may notice a short delay before the first page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Paper Enable the automatic two sided duplex feature Turn off print log features 3 Clic...

Page 205: ...er and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings Timeouts 3 In the Sleep Mode field enter the number of minute...

Page 206: ... the printer control panel 1 From the home screen navigate to Settings General Settings 2 From the Press Sleep Button or Press and Hold Sleep Button menu select Hibernate and then touch Submit Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state Using the Embedded Web Server 1 Open a W...

Page 207: ...temporarily disable it to load the Web page correctly 2 Click Settings General Settings Schedule Power Modes 3 From the Action menu select the power mode 4 From the Time menu select the time 5 From the Day s menu select the day or days 6 Click Add Adjusting the brightness of the printer display To save energy or if you are have trouble reading from the display adjust the brightness of the display ...

Page 208: ...pt Recycling Lexmark packaging Lexmarkcontinuallystrivestominimizepackaging Lesspackaging helpstoensurethatLexmarkprintersaretransported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recyc...

Page 209: ...ame with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Go to www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 Follow the instructions on the computer screen Saving money and the environment 209 ...

Page 210: ...ring simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND flash memory Both types are used to store the operating system device settings network information and bookmark settings and embedded solutions Hard disk memory Some printers have a hard disk drive installed The printer hard disk is designed for printer specific functionality This lets ...

Page 211: ... that all data are completely erased is to physically destroy each hard disk where data is stored Erasing volatile memory Thevolatilememory RAM installedinyourprinterrequires apowersourcetoretaininformation Toerasethebuffered data simply turn off the printer Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these...

Page 212: ...ard disk Highly confidential information should be wiped using this method 4 Touch Yes to proceed with disk wiping Notes A status bar will indicate the progress of the disk wiping task Disk wiping can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 5 Touch Back Exit Config Menu The printer will perform a power on reset and then retur...

Page 213: ...ryption process Doing so may result in loss of data Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks A status bar will indicate the progress of the disk wiping task After the disk has been encrypted the printer will return to the Enable Disable screen 5 Touch Back Exit Config Menu The printer will perform a power o...

Page 214: ...SHOCK HAZARD To avoid the risk of electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding 2 Remove paper from the standard bin multipurpose feeder and manual feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Dampen a clean lint free clot...

Page 215: ...d or scanned images 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the scanner cover 3 Clean all the areas shown and then let them dry 1 White underside of the ADF cover 2 White underside of the scanner cover 3 Scanner glass 4 ADF glass 4 Close the scanner cover Maintaining the printer 215 ...

Page 216: ... Details Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer Its accuracy may vary significantly and is dependent on many factors such as actual document content print quality settings and other printer settings The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is ...

Page 217: ...d parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components Ordering toner cartridges Notes The estimated cartridge yield is based on the ISO IEC 19798 standard Extremely low print coverage for extended periods of time may negatively affect actual yield and may ...

Page 218: ...ocated in a region visit www lexmark com regions Item Worldwide Standard Yield regular toner cartridges Black 800S1 Cyan 800S2 Magenta 800S3 Yellow 800S4 High Yield regular toner cartridges Black 800H1 Cyan 800H2 Magenta 800H3 Yellow 800H4 Extra High Yield regular toner cartridges Black 800X1 Cyan 800X2 Magenta 800X3 Yellow 800X4 For more information on countries located in a region visit www lexm...

Page 219: ... com or your service representative Part name Type Supply number Maintenance kit 115 V 220 V 100 V 40X7615 40X7616 40X7617 Ordering a waste toner bottle Item All countries and regions Waste toner bottle C540X75G Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to ...

Page 220: ...ttle 3 Right side cover 4 Front door 1 Unpack the replacement waste toner bottle 2 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Maintaining the printer 220 ...

Page 221: ...3 Open the top door 4 Remove the right side cover 1 2 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle Maintaining the printer 221 ...

Page 222: ...sed waste toner bottle in the enclosed packaging For more information see Recycling Lexmark products on page 208 7 Insert the replacement waste toner bottle 8 Insert the right side cover Maintaining the printer 222 ...

Page 223: ... close the top door 10 Close the front door Replacing a black and color imaging kit 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Maintaining the printer 223 ...

Page 224: ...2 Open the top door 3 Remove the toner cartridges by lifting the handles and then gently pulling them away from the imaging kit Maintaining the printer 224 ...

Page 225: ... cover 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle 6 Lift the blue levers on the imaging kit and then pull the imaging kit until it stops Maintaining the printer 225 ...

Page 226: ...an magenta yellow and black developer units The black imaging kit includes the imaging kit and the black developer unit 9 Seal the used imaging kit in the bag that the replacement imaging kit came in For more information see Recycling Lexmark products on page 208 Note When replacing the black imaging kit save the cyan magenta and yellow developer units Dispose only the black developer unit Maintai...

Page 227: ... Gently insert the yellow cyan magenta and black developer units Note Make sure each developer unit is inserted into the matching color slot 13 Remove the red packing strip from the imaging kit Warning Potential Damage Do not touch the shiny photoconductor drum under the imaging kit Doing so may affect the quality of future print jobs Maintaining the printer 227 ...

Page 228: ... Align and then insert the imaging kit 15 Gently but firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated Maintaining the printer 228 ...

Page 229: ...16 Insert the waste toner bottle 17 Insert the right side cover 18 Insert the toner cartridges Maintaining the printer 229 ...

Page 230: ...19 Slide and hold the release latch on the right side of the printer and then slowly close the top door 20 Close the front door Maintaining the printer 230 ...

Page 231: ...exmark toner cartridge is not covered under warranty Note A reduced print quality may result from using non Lexmark toner cartridges 1 Open the top door 2 Remove the toner cartridge by lifting the handle and then gently pulling it away from the imaging kit Maintaining the printer 231 ...

Page 232: ...tridge down until it fits into place 5 Slide and hold the release latch on the right side of the printer and then slowly close the top door 6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in For more information see Recycling Lexmark products on page 208 Maintaining the printer 232 ...

Page 233: ...ty defect occurs or when damage occurs to the printer 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Open the top door Maintaining the printer 233 ...

Page 234: ...rtridge handle and then gently pull it from the imaging kit 4 Remove the right side cover 5 Press the green levers on each side of the waste toner bottle and then remove the waste toner bottle Maintaining the printer 234 ...

Page 235: ...it stops 7 Press down the blue lever and then grasp the green handles on the sides to pull out the imaging kit Warning Potential Damage Do not touch the underside of the imaging kit Doing so could damage the imaging kit 8 Remove the used developer unit Maintaining the printer 235 ...

Page 236: ...ntly shake the replacement developer unit side to side before removing it from its packaging 10 Remove the red shipping cover from the developer unit 11 Insert the developer unit Maintaining the printer 236 ...

Page 237: ...nsert the imaging kit 13 Gently but firmly push the blue levers down until the imaging kit fits into place Note Make sure that the imaging kit is fully seated 14 Replace the waste toner bottle Maintaining the printer 237 ...

Page 238: ...15 Insert the right side cover 16 Insert the toner cartridges 17 Slide and hold the release latch on the right side of the printer and then slowly close the top door Maintaining the printer 238 ...

Page 239: ...rom the printer before moving it Lift the printer off the optional tray and then set it aside instead of trying to lift the tray and printer at the same time Note Use the handholds located on both sides of the printer to lift it Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its ...

Page 240: ...Shipping the printer When shipping the printer use the original packaging Maintaining the printer 240 ...

Page 241: ...as an actual display would work on a printer control panel Setting up e mail alerts Configuretheprintertosendyoue mailalertswhen thesuppliesaregettingloworwhenthepaperneedstobechanged or added or when there is a paper jam 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of...

Page 242: ...s in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Supply Notifications 3 From the drop down menu for each supply select one of the following notification options Notification Descriptio...

Page 243: ...arget IP or Remove Target IP 6 Click Copy Printer Settings Restoring factory default settings If you want to keep a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 45 If you want a more comprehensive method of restoring the printer factory default settings th...

Page 244: ... jam Doing so could permanently damage the fuser Avoiding jams Load paper properly Make sure paper lies flat in the tray Correct loading of paper Incorrect loading of paper Do not remove a tray while the printer is printing Do not load a tray while the printer is printing Load it before printing or wait for a prompt to load it Do not load too much paper Make sure the stack height is below the maxi...

Page 245: ...ding it Do not use paper that has been cut or trimmed by hand Do not mix paper sizes weights or types in the same tray Make sure the paper size and type are set correctly on the computer or printer control panel Store paper per manufacturer recommendations Understanding jam messages and locations When a jam occurs a message indicating the jam location and information to clear the jam appears on th...

Page 246: ...ver down and then remove the jammed paper 4 Front door x page jam open front door 20y xx Open the front door and then remove the jammed paper 5 Duplex area x page jam open front door to clear duplex 23y xx Open the front door and then remove the jammed paper 6 Tray x x page jam open tray x 24y xx Pull out the indicated tray and then remove the jammed paper 7 Multipurpose feeder x page jam clear mu...

Page 247: ... x page jam clear standard bin 203 xx 1 Open the top door 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 247 ...

Page 248: ...e hot To reduce the risk of injury from a hot component allow the surface to cool before touching a If there is a jammed paper under the fuser then firmly grasp the paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 248 ...

Page 249: ...ll the green lever to open the fuser cover c If there is a jammed paper in the fuser then hold down the fuser cover and then remove the paper Note Make sure all paper fragments are removed Clearing jams 249 ...

Page 250: ... 6 From the printer control panel touch Done to clear the message and continue printing x page jam open front door to clear fuser 20y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 250 ...

Page 251: ...2 Open the top door Clearing jams 251 ...

Page 252: ...3 Pull the green lever to open the fuser cover 4 Hold down the fuser cover and then remove the jammed paper Note Make sure all paper fragments are removed Clearing jams 252 ...

Page 253: ...nt door 7 From the printer control panel touch Done to clear the message and continue printing x page jam open front door 20y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clearing jams 253 ...

Page 254: ...r the message and continue printing x page jam open front door to clear duplex 23y xx 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 254 ...

Page 255: ...ue printing x page jam open tray x 24y xx 1 Pull out the tray completely Note The message on the printer display determines in which tray the paper jam is located 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 255 ...

Page 256: ...the message and continue printing x page jam clear manual feeder 251 xx 1 Pull out the standard 250 sheet tray Tray 1 and manual feeder 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 256 ...

Page 257: ...pose feeder 250 xx 1 Push the paper release lever in the multipurpose feeder to access the jammed paper and then gently pull out the paper Note Make sure all paper fragments are removed 2 Flexthesheetsofpaperbackandforthtoloosenthem andthenfanthem Donotfoldorcreasethepaper Straighten the edges on a level surface Clearing jams 257 ...

Page 258: ...to the multipurpose feeder 4 Slide the paper guide until it lightly rests against the edge of the paper stack 1 2 5 From the printer control panel touch Done to clear the message and continue printing Clearing jams 258 ...

Page 259: ...n the ADF cover 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Close the ADF cover 5 Straighten the edges of the original documents then load the documents into the ADF and then adjust the paper guide 6 From the printer control panel touch Done to clear the message and continue printing Clearing jams 259 ...

Page 260: ...ct size and type of paper in the tray or feeder and then touch Finished changing paper on the printer control panel Note Make sure the paper size and type are specified in the Paper menu on the printer control panel Cancel the print job Change paper source to paper type paper size Try one or more of the following Load the correct size and type of paper in the tray or feeder and then touch Finished...

Page 261: ...he message and continue printing Color cartridge very low x estimated pages remain 88 xy You may need to replace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary touch Continue on the printer control panel to clear the message and continue printing Complex page some data may not have printed 39 Try one or more of the following F...

Page 262: ...ter hard disk and clear the message Note Formatting deletes all the files stored in the printer hard disk Error reading USB drive Remove USB An unsupported USB device is inserted Remove the USB device and then insert a supported one Error reading USB hub Remove hub An unsupported USB hub has been inserted Remove the USB hub and then install a supported one Fax partition inoperative Contact system ...

Page 263: ...ize and type in the Paper menu on the printer control panel Make sure the correct paper size and type are specified in Print Properties or the Print dialog settings Check if the paper size is correctly set For example if MP Feeder Size is set to Universal then make sure the paper is large enough for the data being printed Check the length and width guides and make sure the paper is loaded properly...

Page 264: ...To use the tray orfeeder with the correct size and typeof paper touch Finished loadingpaper on the printer control panel Note If the printer finds a tray or feeder that has the correct size and type of paper then it feeds from that tray or feeder If the printer cannot find a tray or feeder with the correct size and type of paper then it prints from the default paper source Cancel the current job L...

Page 265: ...orrect size and type of paper then it feeds from that tray or feeder If the printer cannot find a tray or feeder with the correct size and type of paper then it prints from the default paper source Cancel the current job Load Manual Feeder with custom string Try one or more of the following Load the feeder with the correct size and type of paper From the printer control panel touch Prompt each pag...

Page 266: ...w 80 xy You may need to order a maintenance kit For more information visit the Lexmark support Web site at http support lexmark com or contact customer support and then report the message If necessary touch Continue to clear the message and continue printing Maintenance kit nearly low 80 xy For more information visit the Lexmarksupport Web site at http support lexmark comor contact customer suppor...

Page 267: ...ter has detected a non Lexmark supply or part installed in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable result...

Page 268: ...sive cartridge and then reinstall it Note If the message appears after reinstalling the supply then the cartridge may be defective Replace the cartridge Reinstall missing or unresponsive type imaging kit 31 xy Note The type can be a black imaging kit or a black and color imaging kit Try one or more of the following Install the missing imaging kit For more information see the Replacing supplies sec...

Page 269: ...e settings from the previous scan job Replace color cartridge 0 estimated pages remain 88 xy Replace the indicated toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace color cartrid...

Page 270: ...revious scan job Replace maintenance kit 0 estimated pages remain 80 xy The printer is scheduled for maintenance For more information visit the Lexmark support Web site at http support lexmark com or contact your service representative and then report the message Replace missing type imaging kit 31 xy Note The type can be a black imaging kit or a black and color imaging kit Install the indicated i...

Page 271: ...ear the message Restore held jobs Try one or more of the following From the printer control panel touch Restore to restore all held jobs stored in the printer hard disk From the printer control panel touch Do not restore if you do not want to restore any of the print jobs Scanner automatic feeder cover open Close the ADF cover Scanner disabled by admin 840 01 Print without the scanner or contact y...

Page 272: ...xmark support Web site at http support lexmark com or contact customer support and then report the message Standard USB port disabled 56 Try one or more of the following From the printer control panel touch Continue to clear the message Enable the USB port From the printer control panel navigate to Network Ports USB Buffer Auto Note The printer discards any data received through the USB port Suppl...

Page 273: ...ntinue on the printer control panel to clear the message and continue printing Type imaging kit very low x estimated pages remain 84 xy Note The type can be a black imaging kit or a black and color imaging kit You may need to replace the imaging kit very soon For more information see the Replacing supplies section of the User s Guide If necessary touch Continue on the printer control panel to clea...

Page 274: ...on the printer display The problem is solved Turn off the printer and then contact customer support The printer is not responding Action Yes No Step 1 Make sure the printer is turned on Is the printer turned on Go to step 2 Turn on the printer Step 2 Check if the printer is in Sleep mode or Hibernate mode Is the printer in Sleep mode or Hibernate mode Press the Sleep button to wake the printer fro...

Page 275: ...or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Connect the printer power cord directly to a properly grounded electrical outlet Go to step 8 Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the computer print server option or other network device Is the printer cable securely a...

Page 276: ...e internaloption is installedintheappropriateconnector in the controller board c Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Is the internal option properly installed in the controller board Go to step 3 Connect the internal option to the controller board Step 3 Print a menu settings page and then check to see if the internal opt...

Page 277: ...the paper size indicators on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working The problem is solved Go to step 2 Step 2 a Turn off the printer then wait about 10 seconds ...

Page 278: ...s to scroll to On or Auto c Touch Submit Do pages reprint after a jam The problem is solved Contact customer support Paper frequently jams Action Yes No Step 1 a Pull out the tray and then do one or more of the following Make sure paper lies flat in the tray Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are a...

Page 279: ...For more information see Avoiding jams on page 244 b Follow the recommendations and then resend the print job Do paper jams still occur frequently Contact customer support The problem is solved Paper jam message remains after jam is cleared Action Yes No Check the entire paper path for jammed paper a Remove any jammed paper b From the printer control panel touch Continue to clear the message Does ...

Page 280: ... may contain a formatting error or invalid data Delete the print job and then send it again For PDF files generate a new PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one For Windows users a Open the Print Properties folder b FromthePrintandHolddialog selectthe Keepduplicate...

Page 281: ... The problem is solved Step 4 Check if the flash drive is supported For more information on tested and approved USB flash drives see Supported flash drives and file types on page 69 Does the error message still appear Go to step 5 The problem is solved Step 5 Check if the USB port is disabled by the system support person Does the error message still appear Contact customer support The problem is s...

Page 282: ... the paper type b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 4 Step 4 a Check if the trays are not linked b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Contact customer support Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the print...

Page 283: ...F file and then resend the print job Do the files print The problem is solved Go to step 2 Step 2 a Open the document you want to print in Adobe Acrobat b Click File Print Advanced Print As Image OK OK Do the files print The problem is solved Contact customer support Printing slows down Notes When printing using narrow paper the printer prints at a reduced speed to prevent damage to the fuser The ...

Page 284: ... after clearing the message Do the jobs print The problem is solved Go to step 4 Step 4 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the computer and the printer Note For more information see the setup documentation that came with the printer b Resend the print job Do the jobs print The problem is solved Go to step 5 Step 5 a Turn off the prin...

Page 285: ...is solved Go to step 3 Step 3 a Remove held jobs stored in the printer memory b Resend the print job Did the job print The problem is solved Go to step 4 Step 4 a Disable the Page Protect feature From the printer control panel navigate to Settings General Settings Print Recovery Page Protect Off b Resend the print job Did the job print The problem is solved Go to step 5 Step 5 a Check if the cable...

Page 286: ...d the print job Do the trays link correctly The problem is solved Go to step 2 Step 2 a Fromtheprintercontrol panel setthepapersizeandtypeinthePaper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly The problem is solved Contact customer support Unexpected page breaks occur Acti...

Page 287: ...ter Go to step 2 Select a font that is supported by the printer Step 2 Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer The problem is solved Contact customer support Clipped pages or images Leading edge Trailing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the...

Page 288: ... specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Go to step 4 The problem is solved Step 4 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not...

Page 289: ...y problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Did the gray background disappear The problem is solved Contact customer support Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern b Resend the print job Do horizo...

Page 290: ... on prints Contact customer support The problem is solved Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded b Resend the print job Are the margins correct The problem is solved Go to step 2 Step 2 From the printer control panel set the paper size in the Paper menu to match the paper load...

Page 291: ...per type and weight match the type and weight of the paper in the tray Go to step 3 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a...

Page 292: ...ray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do print irregularities still appear Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are yo...

Page 293: ...tting b Resend the print job Is the print still too dark Go to step 3 The problem is solved Step 3 a Fromtheprinter control panel set thepaper type texture andweight in the Paper menu to match the paper loaded in the tray b Resend the print job Is the tray set to the type texture and weight of the paper loaded Go to step 4 Change the paper loaded in the tray to match the paper type texture and wei...

Page 294: ... Is the print still too dark Go to step 7 The problem is solved Step 7 Replace the imaging kit and then resend the print job Is the print still too dark Contact customer support The problem is solved Print is too light Action Yes No Step 1 a From the Quality menu on the printer control panel select Color Adjust b Resend the print job Is the print still too light Go to step 2 The problem is solved ...

Page 295: ...t still too light Go to step 5 The problem is solved Step 5 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper From the printer control panel set the paper texture in the Paper menu to match the paper loaded in the tray Go to step 5 Step 6 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its origina...

Page 296: ...ace the imaging kit and then resend the print job Is the printer still printing blank pages Contact customer support The problem is solved Printer is printing solid black pages Action Yes No Step 1 a Remove and then reinstall the imaging kit Warning Potential Damage Do not expose the imaging kit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Wa...

Page 297: ...ed measurements Go to step 2 1 Check if the distance between the defects is equal to one of the following 37 7 mm 1 48 in 78 5 mm 3 09 in 95 mm 3 74 in 2 Take note of the distance and then contact customer support or your service representative Step 2 Replace the imaging kit and then resend the print job Do the repeating defects still appear Contact customer support The problem is solved Shadow im...

Page 298: ... the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go to step 4 The problem is solved Step 4 Replace the imaging kit and then resend the print job Do shadow images still appear on prints Contact customer support The problem is solved Skewed print ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and len...

Page 299: ...he paper loaded in the tray Do the paper type and weight match the paper in the tray Go to step 3 Do one or more of the following Specify the paper type and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper type and weight specified in the tray settings Step 3 a Load paper from a fresh package Note Paper absorbs moisture due ...

Page 300: ...aked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Do streaked vertical lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set the paper texture type ...

Page 301: ... b Resend the print job Do streaked vertical lines appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging kit and then resend the print job Do streaked vertical lines appear on prints Contact customer support The problem is solved Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 a Remove and then reinstall the imaging kit Warning Pote...

Page 302: ...atch the paper loaded in the tray Go to step 2 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 2 Check if you are printing on paper with texture or rough finishes Are you printing on textured or rough paper From the Paper menu on the printer control panel set the paper texture Contact customer support Toner specks appear on prints Action Yes No R...

Page 303: ...cy b Resend the print job Is the print quality still poor Contact customer support The problem is solved Uneven print density Action Yes No Replace the imaging kit and then resend the print job Is the print density uneven Contact customer support The problem is solved Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Check if your software program is using a correct...

Page 304: ...lace the imaging kit and then resend the print job Do vertical voids appear on prints Contact customer support The problem is solved Color quality problems FAQ about color printing What is RGB color Red green and blue light can be added together in various amounts to produce a large range of colors observed in nature For example red and green can be combined to create yellow Televisions and comput...

Page 305: ...ified in the software program RGB or CMYK combinations Notes Manual color correction is not useful if the software program does not specify colors with RGB or CMYK combinations It is also not effective in situations in which the software program or the computer operating system controls the adjustment of colors When Auto Color Correction is selected the color conversion tables will generate prefer...

Page 306: ...or correction may be necessary to utilize the selected color conversion table for the particular object Selecting which Color Samples set to use for a particular color matching problem depends on the Color Correction setting being used the type of object being printed and how the color of the object is specified in the software program When Color Correction is set to Off the color is based on the ...

Page 307: ...or is based on the print job information and no color conversion is implemented b Resend the print job Does the color of the print match the color of the file on the computer screen The problem is solved Go to step 2 Step 2 From the Quality menu on the printer control panel do the following a Select Color Correction and then select Manual b SelectManual Color and then selecttheappropriatecolor con...

Page 308: ... Check the placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 2 Place the document or photo facedown on the scanner glass in the upper left corner Step 2 Check if the paper size setting matches the size of the paper loaded in the tray From the Paper menu on the prin...

Page 309: ...ity output Step 3 If dark marks appear on prints then clean the scanner glass and the ADF glass using a clean lint free cloth dampened with water Is the scanner glass clean Go to step 4 See Cleaning the scanner glass on page 215 Step 4 Send a print job and then check for print quality problems a From the General Settings menu adjust the Eco Mode settings b From the Copy menu adjust the Darkness se...

Page 310: ... Do patterns appear on prints Go to step 8 The problem is solved Step 8 Check for missing or faded text on prints a From the Copy screen navigate to Advanced Options Advanced Imaging b Adjust the settings Sharpness Increase the current setting Contrast Increase the current setting c Resend the copy job Do prints have missing or faded text Go to step 9 The problem is solved Step 9 Check for washed ...

Page 311: ... solved Contact customer support Cannot send or receive a fax Action Yes No Step 1 Check if an error or status message appears on the display Is there an error or status message on the display Cleartheerrororstatus message Go to step 2 Step 2 Check if the power cord is plugged into the printer and a properly grounded electrical outlet Is the power cord plugged into the printer and a properly groun...

Page 312: ...ected to an analog phone service or the correct digital connector The fax modem is an analog device Certain devices can be connected to the printer so that digital telephone services can be used If you are using an ISDN telephone service then connect the printer to an analog telephone port an R interface port on an ISDN terminal adapter For more information and to request an R interface port conta...

Page 313: ...The problem is solved Go to step 9 Step 9 a Temporarily disable call waiting Contact your telephone company to obtain the keypad sequence for temporarily disabling call waiting b Try sending or receiving a fax Can you send or receive a fax The problem is solved Go to step 10 Step 10 a Temporarily disable voice mail service For more information contact your telephone company Note If you want to use...

Page 314: ... Settings Fax Settings Analog Fax Setup c In the Rings to Answer field enter the number of times you want the phone to ring before the printer answers d Click Submit Can you receive faxes The problem is solved Go to step 3 Step 3 Replace the toner cartridge For more information see the instruction sheet that came with the supply Can you receive faxes The problem is solved Contact customer support ...

Page 315: ...elephone number manually Can you send faxes The problem is solved Contact customer support Fax and e mail functions are not set up Notes Before you troubleshoot check if the fax cables are connected The indicator light is blinking red until you set up fax and e mail Action Yes No a From the home screen navigate to Settings General Settings Run initial setup Yes Submit b Turn off the printer and th...

Page 316: ... four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly Print a network setup page or menu settings page and then locate the IP address in the TCP IP section b Click Settings Fax Settings Analog Fax Setup c In the Max Speed menu click one of the following 2400 4800 9600 14400 33600 d Click Submit ...

Page 317: ...umentation that came with the printer Are the cable connections between the printer and the print server secure Contact customer support Tighten the cable connections Scan job was not successful Action Yes No Step 1 Check the cable connections Make sure the Ethernet or USB cable is securely connected to the computer and the printer Are the cables securely connected Go to step 2 Connect the cables ...

Page 318: ...blem is solved Contact customer support Scanning takes too long or freezes the computer Action Yes No Step 1 Check if other applications are interfering with the scan Close all applications that are not being used Does scanning still take too long or freeze the computer Go to step 2 The problem is solved Step 2 Select a lower scan resolution Does scanning still take too long or freeze the computer...

Page 319: ...ality satisfactory Go to step 6 See Print quality problems on page 287 Step 6 Check the scan settings FromtheScanscreen makesuretheContentTypeandContentSource settings are correct for the document being scanned Are the Content Type and Content Source settings correct for the document being scanned Go to step 7 Change the Content Type and Content Source settings to match the document being scanned ...

Page 320: ...ical outlet Step 4 Check if the electrical outlet is turned off by a switch or breaker Is the electrical outlet turned off by a switch or breaker Turn on the switch or reset the breaker Go to step 5 Step 5 Check if the printer is plugged into any surge protectors uninterruptible power supplies or extension cords Is the printer plugged into any surge protectors uninterruptible power supplies or ext...

Page 321: ...s four sets of numbers separated by periods such as 123 123 123 123 b Click Settings Apps Apps Management System tab Log c From the Filter menu select an application status d From the Application menu select an application and then click Submit Does an error message appear in the log Go to step 2 Contact customer support Step 2 Resolve the error Is the application working now The problem is solved...

Page 322: ...us is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open The problem is solved Go to step 4 Step 4 Check if the cable connections...

Page 323: ...brary of manuals support documentation drivers and other downloads to help you solve common problems E mail You can send an e mail to the Lexmark team describing your problem A service representative will respond and provide you with information to solve your problem Live chat You can chat directly with a service representative They can work with you to solve your printer problem or provide assist...

Page 324: ...y reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designate...

Page 325: ...erms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries ...

Page 326: ...A Scanning 49 dBA Copying 50 dBA Ready 16 dBA Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options v...

Page 327: ...35 C 34 to 95 F 8 to 80 RH Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nomina...

Page 328: ... laserstråling når kassettene tas ut og sperren er satt ut av spill Unngå eksponering for laserstrålen NIEBEZPIECZEŃSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Należy unikać naświetlenia promieniem lasera ОПАСНО Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки Избегайте воздействия лазерных лучей Pozor Nebezpečenstvo neviditeľného laserovéh...

Page 329: ...default value for this product in EU countries or regions and Switzerland 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the el...

Page 330: ...n recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 f...

Page 331: ...ements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See your setup documentation for more information TheRingerEquivalenceNumber REN isusedtodeterminethenumberofdevicesthatmaybeconnectedtoatelephone line Excessive RENs on a telephone line may result in the devices not...

Page 332: ...rogram this information into your fax machine Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number REN is an indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the req...

Page 333: ...ty Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme à la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interférences...

Page 334: ...th Telecom s telepermit requirements are dependent on the equipment associated with this device The associated equipment shall be set to operate within the following limits for compliance to Telecom s specifications There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not...

Page 335: ...ring the CE mark are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment and on t...

Page 336: ...ternational Technology Hungária Kft 8 Lechner Ödön fasor Millennium Tower III 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protec...

Page 337: ...ote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen Français Par la présente Lexmark International Inc déclare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alulírott Lexmark International Inc nyilatkozom hogy a termék megfelel a vonatkozó alapvetõ követel...

Page 338: ...er referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product Is manufactured from new parts or new and serviceable used parts which perform like new parts Is during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexma...

Page 339: ...ur area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints ...

Page 340: ...atory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Elliptic Curve Cryptography ECC Cipher Suites for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF forTLS Elliptic Cu...

Page 341: ... subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Algorithms for Internet Key Exchange version 1 IKEv1 implemented in the product or service Notices 341 ...

Page 342: ...ching cables 36 available internal options 27 avoiding jams 62 avoiding paper jams 244 B black and white printing 66 blocking junk faxes 113 buttons printer control panel 14 buttons touch screen using 17 C cables Ethernet 36 USB 36 canceling print job from computer 72 canceling a print job from a computer 72 from the printer control panel 72 canceling an e mail 91 cannot open Embedded Web Server 3...

Page 343: ... Settings menu 159 copy troubleshooting copier does not respond 308 partial document or photo copies 308 poor copy quality 309 poor scanned image quality 318 scanner unit does not close 309 318 copying adding an overlay message 82 adjusting quality 79 canceling a copy job 83 collating copies 80 creating shortcuts using the printer control panel 76 custom job 81 different paper sizes 77 enlarging 7...

Page 344: ...s 207 Sleep mode 205 Erase Temporary Data Files menu 147 erasing hard disk memory 212 erasing non volatile memory 211 erasing volatile memory 211 Error reading USB drive Remove USB 262 Error reading USB hub Remove hub 262 Ethernet network preparing to set up for Ethernet printing 40 Ethernet network setup using Macintosh 40 using Windows 40 Ethernet networking Macintosh 40 Windows 40 Ethernet port...

Page 345: ... 331 336 file name scan options 122 finding more information about the printer 9 finding printer IP address 20 Finishing menu 189 firmware card 27 flash drive printing from 68 flash drives supported file types 69 font sample list printing 72 Forms and Favorites setting up 21 forwarding faxes 114 FTP FTP options 122 FTP address creating shortcuts using the printer control panel 118 FTP address scan...

Page 346: ... Feeder with custom type name 265 Load Manual Feeder with paper size 266 Load manual feeder with paper type paper size 266 loading 250 sheet tray 46 550 sheet tray 46 650 sheet duo tray 46 50 card stock 51 envelopes 49 51 manual feeder 49 multipurpose feeder 51 transparencies 51 loading letterhead paper orientation 56 lock security 210 M maintenance kit ordering 219 Maintenance kit low 80 xy 266 M...

Page 347: ...screen copy from 83 scale 84 options touch screen copy 83 85 e mail 91 92 93 fax 115 FTP 122 ordering imaging kits 218 maintenance kit 219 toner cartridges 217 waste toner bottle 219 original size e mail options 91 scan options 122 output file type changing 90 P page setup e mail options 93 fax options 115 scan options 123 paper characteristics 59 different sizes copying 77 letterhead 61 preprinte...

Page 348: ...restoring 243 indicator light 16 parts 14 Sleep button light 16 using 14 printer control panel virtual display using the Embedded Web Server 241 Printer had to restart Last job may be incomplete 268 printer hard disk disposing of 210 encrypting 212 wiping 212 printer hard disk encryption 212 printer hard disk memory erasing 212 printer information where to find 9 printer IP address finding 20 prin...

Page 349: ...d pages remain 84 xy 270 Replace all originals if restarting job 269 Replace defective type imaging kit 31 xy 270 Replace jammed originals if restarting job 270 Replace maintenance kit 0 estimated pages remain 80 xy 270 Replace missing type imaging kit 31 xy 270 Replace missing or unresponsive type imaging kit 31 xy 268 Replace missing waste toner bottle 82 xy 270 Replace unsupported color cartrid...

Page 350: ... waste toner bottle 82 xy 270 Replace unsupported color cartridge 32 xy 271 Replace unsupported type imaging kit 32 xy 271 Replace waste toner bottle 82 xy 271 reports viewing 241 Reports menu 136 reserve print jobs 70 printing from a Macintosh computer 70 printing from Windows 70 resolution e mail options 92 scan options 122 resolution fax changing 112 Restore held jobs 271 restoring factory defa...

Page 351: ...net network Windows only 40 Setup menu 188 shipping the printer 240 shortcuts creating copy screen 76 e mail 88 fax destination 111 FTP address 118 FTP destination 117 showing icons on the home screen 20 sides duplex copy options 84 Sleep mode adjusting 205 SMTP server not set up Contact system administrator 272 274 SMTP Setup menu 144 Some held jobs were not restored 272 Standard Network menu 137...

Page 352: ...ge breaks occur 286 troubleshooting print quality blank pages 295 characters have jagged edges 287 clipped pages or images 287 gray background on prints 288 horizontal voids appear on prints 289 print irregularities 292 print is too dark 293 print is too light 294 printer is printing solid black pages 296 repeating print defects 297 shadow images appear on prints 297 skewed print 298 streaked hori...

Page 353: ...oIP adapter 101 volatile memory 210 erasing 211 volatility statement of 210 W waste toner bottle ordering 219 replacing 220 Waste toner bottle nearly full 82 xy 273 wiping the printer hard disk 212 Wireless menu 141 wireless network configuration information 42 wireless network setup using the Embedded Web Server 44 wireless setup wizard using 43 X XPS menu 196 Index 353 ...

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