Lexmark CS921 User Manual Download Page 87

Page: 87 / 169

Troubleshooting

Network connection problems

Cannot open Embedded Web Server

Action

Yes

Step 1

Check if you are using a supported browser:

•

Internet Explorer® version 9 or later

•

Safari version 8.0.3 or later

•

Google Chrome

•

Mozilla Firefox

Is your browser supported?

Go to step 2.

Install a supported
browser.

Step 2

Make sure that the printer IP address is correct.

View the printer IP address:

•

From the home screen

•

From the TCP/IP section in the Network/Ports menu

•

By printing a network setup page or menu settings page,
and then ﬁnding the TCP/IP section

Note:

An IP address appears as four sets of numbers separated

by periods, such as 123.123.123.123.

Is the printer IP address correct?

Go to step 3.

Type the correct
printer IP address in
the address ﬁeld.

Step 3

Check if the printer is on.

Is the printer on?

Go to step 4.

Turn on the printer.

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 5.

Contact your
administrator.

Step 5

Make sure that the cable connections to the printer and print server
are secure.

For more information, see the setup documentation that came with
the printer.

Are the cable connections secure?

Go to step 6.

Secure the cable
connections.

Troubleshooting

Summary of Contents for CS921

Page 1: ...CS921 CS923 CS927 User s Guide August 2017 www lexmark com Machine type s 5059 Model s 130 530...

Page 2: ...home screen 18 Using Display Customization 18 Con guring Eco Settings 18 Setting up and using the accessibility features 19 Enabling Magni cation mode 19 Activating Voice Guidance 19 Adjusting the Vo...

Page 3: ...ard disk memory 30 Con guring printer hard disk encryption 31 Restoring factory default settings 31 Statement of Volatility 31 Maintaining the printer 33 Networking 33 Setting up serial printing Windo...

Page 4: ...83 Staple jam in the booklet nisher 85 Troubleshooting 87 Network connection problems 87 Hardware options problems 89 Issues with supplies 90 Paper feed problems 91 Printing problems 95 Color quality...

Page 5: ...II equipment Off Class II equipment with functional earthing Standy Functional earthing Ground earth Protective bonding terminal Electrostatic discharge ESD sensitivity Ground earth Protective earthi...

Page 6: ...power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer CAUTION SHOCK HAZA...

Page 7: ...e is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instr...

Page 8: ...roblems Information Center Go to http infoserve lexmark com Help Menu Pages Access the guides on the printer rmware or go to http support lexmark com Touch Screen Guide Go to http support lexmark com...

Page 9: ...exmark com In other countries and regions See the printed warranty that came with the printer Product Information Guide See the documentation that came with the printer or go to http support lexmark c...

Page 10: ...0 to 30 C 50 to 86 F Storage temperature 10 to 40 C 14 to 104 F Allow the following recommended amount of space around the printer for proper ventilation 1 Top 150 mm 5 9 in 2 Right side 400 mm 15 7 i...

Page 11: ...model CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may require a caster base furniture or other feature to prevent instability causing possible injury For more informa...

Page 12: ...d and properly grounded electrical outlet that is near the product and easily accessible CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock use only the power cord provided with this...

Page 13: ...le option 2 Power cord socket Connect the printer to a properly grounded electrical outlet 3 Ethernet port Connect the printer to an Ethernet network 4 USB printer port Connect the printer to a comput...

Page 14: ...eaker 9 Backspace button Move the cursor backward and delete a character in an input eld Understanding the status of the power button and indicator light Indicator light Printer status Off The printer...

Page 15: ...Note You can also access this setting by touching the top section of the home screen 3 Change Language Change the language on the printer display 4 Settings Access the printer menus 5 USB Drive View s...

Page 16: ...PPDS Paper Tray Con guration Media Con guration Bin Con guration Network Ports Network Overview Wireless AirPrint Ethernet TCP IP IPv6 SNMP IPSec LPD Con guration HTTP FTP Settings ThinPrint USB Paral...

Page 17: ...rk Help Print All Guides Color Quality Guide Connection Guide Information Guide Media Guide Moving Guide Print Quality Guide Supplies Guide Troubleshooting Print Quality Test Pages Advanced Print Qual...

Page 18: ...want to appear on the home screen 4 Apply the changes Using Display Customization Changing the wallpaper 1 From the home screen touch Change Wallpaper 2 Select an image to use 3 Apply the changes Cre...

Page 19: ...d then press Enter Notes Voice Guidance is also activated by inserting the headphones into the headphone jack To adjust the volume use the volume buttons at the bottom part of the control panel Adjust...

Page 20: ...screen Triple tap Zoom in or zoom out text and images Swipe right or swipe down Move to the next item on the screen Swipe left or swipe up Move to the previous item on the screen Pan Access parts of t...

Page 21: ...Paper Size Type select a paper source 2 Set the size and type of the specialty media Con guring Universal paper settings 1 From the home screen touch Settings Paper Media Con guration Universal Setup...

Page 22: ...guides to match the size of the paper that you are loading 3 Flex fan and align the paper edges before loading 4 Load the paper When using letterhead do either of the following Loading paper and speci...

Page 23: ...printing Load pre punched paper with the holes toward the front or left side of the tray Do not slide paper into the tray To avoid paper jams make sure that the stack height is below the maximum pape...

Page 24: ...e feeder 2 Adjust the guide to match the size of the paper that you are loading 3 Flex fan and align the paper edges before loading 4 Load the paper or specialty media When using letterhead do either...

Page 25: ...umbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper 3 Match the paper size and type fo...

Page 26: ...en an error message appears then the printer ignores the ash drive If you insert the ash drive while the printer is processing other print jobs then Busy appears on the display 2 From the display touc...

Page 27: ...d 32GB PNY Attach 16GB and 32GB Notes The printer supports high speed USB ash drives with full speed standard USB ash drives must support the File Allocation Table FAT system File types Documents doc...

Page 28: ...e verify jobs are deleted from the printer memory Note Verify jobs print one copy to check if it is satisfactory before printing the remaining copies Reserve Job Expiration Set the amount of time befo...

Page 29: ...tting by touching the top section of the home screen 2 Select the job to cancel From the computer 1 Depending on the operating system do either of the following Open the printers folder and then selec...

Page 30: ...embedded solutions do the following 1 From the home screen touch Settings Device Maintenance Out of Service Erase 2 Select the Sanitize all information on nonvolatile memory check box and then touch E...

Page 31: ...etwork settings and user data Type of memory Description Volatile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memor...

Page 32: ...or its hard disk is removed from your premises Degaussing Flushes the hard disk with a magnetic eld that erases stored data Crushing Physically compresses the hard disk to break component parts and r...

Page 33: ...tions that came with the adapter Using the Push Button method 1 From the control panel navigate to Settings Network Ports Wireless Wi Fi Protected Setup Start Push Button Method 2 Follow the instructi...

Page 34: ...e IP address 5 Apply the changes For Macintosh users 1 From System Preferences in the Apple menu navigate to the list of printers and then select IP 2 Type the IP address in the address eld 3 Apply th...

Page 35: ...e paper from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Wipe the outside of the printer with a damp soft lint...

Page 36: ...Cleaning the printhead lens 1 Open door A 2 Remove the waste toner bottle 3 Using the printhead wiper clean the printhead lens 4 Insert the wiper back into place Maintaining the printer 36...

Page 37: ...5 Insert the waste toner bottle and then close the door Emptying the hole punch box 1 Open door H Maintaining the printer 37...

Page 38: ...2 Remove and then empty the hole punch box 3 Insert the hole punch box 4 Close the door Maintaining the printer 38...

Page 39: ...rts may affect the performance reliability or life of the printer and its imaging components It can also affect warranty coverage Damage caused by the use of third party parts and supplies is not cove...

Page 40: ...tem Part number Staple cartridges 25A0013 Ordering maintenance kits CS921 CS923 and CS927 maintenance kits Maintenance kits Part number 200K MPF maintenance kit 41X1977 600K CMY developer maintenance...

Page 41: ...hen type the printer IP address in the address eld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123...

Page 42: ...Replacing parts and supplies Replacing a toner cartridge 1 Open door A 2 Remove the toner cartridge 3 Unpack the new toner cartridge 4 Shake the toner cartridge three times Maintaining the printer 42...

Page 43: ...5 Insert the new toner cartridge 6 Remove the waste toner bottle Maintaining the printer 43...

Page 44: ...7 Using the printhead wiper clean the printhead lens 8 Insert the wiper back into place 9 Insert the waste toner bottle and then close the door Maintaining the printer 44...

Page 45: ...the photoconductor unit Warning Potential Damage Some parts of the printer are easily damaged by static electricity Before touching any parts or components in an area marked with the static sensitive...

Page 46: ...pose the photoconductor unit to direct light for more than one minute Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so...

Page 47: ...5 Insert the new photoconductor unit 6 Using the printhead wiper clean the printhead lens 7 Insert the wiper back into place Maintaining the printer 47...

Page 48: ...8 Insert the waste toner bottle and then close the door Maintaining the printer 48...

Page 49: ...ste toner bottle 1 Open door A 2 Remove the waste toner bottle 3 Using the printhead wiper clean the printhead lens 4 Insert the wiper back to into place 5 Unpack the new waste toner bottle Maintainin...

Page 50: ...6 Insert the new waste toner bottle and then close the door Replacing the pick feed and separator rollers 1 Pick roller 2 Feed roller 3 Separator roller Maintaining the printer 50...

Page 51: ...emove all the trays Standard tray Optional 2500 sheet tray Notes Use the screwdriver stored inside door A To remove the optional 2 x 500 sheet tray follow the procedure in removing the standard tray M...

Page 52: ...the printer If a 3000 sheet tray is installed then slide the tray to the right to open the door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot comp...

Page 53: ...door D Notes Door D is only accessible if an optional 2500 or 2 x 500 sheet tray is installed If a 3000 sheet tray is installed then slide the tray to the right to open the door Maintaining the print...

Page 54: ...ove the rollers 7 Insert the new rollers until they click into place Note Make sure to insert the rollers to their proper places 8 Close doors D and C 9 Insert the trays and then turn on the printer M...

Page 55: ...hit any cable attached to the printer If a 3000 sheet tray is installed then slide the tray to the right to open the door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk...

Page 56: ...3 Using the screwdriver stored inside door A remove the door stopper 4 Loosen the screws that secure the transfer belt Maintaining the printer 56...

Page 57: ...transfer belt 7 Unpack the new transfer belt Warning Potential Damage Do not touch the transfer belt Doing so may affect the quality of future print jobs 8 Insert the new transfer belt until it clicks...

Page 58: ...eplacing the transfer roller 1 Open door C Notes Make sure that the door does not hit any cable attached to the printer If a 3000 sheet tray is installed then slide the tray to the right to open the d...

Page 59: ...2 Remove the transfer roller 3 Unpack the new transfer roller 4 Insert the new transfer roller until it clicks into place 5 Close the door Maintaining the printer 59...

Page 60: ...lacing the staple cartridge Replacing the staple cartridge in the staple nisher 1 Slide the staple nisher 2 Remove the empty staple cartridge 3 Unpack the new staple cartridge Maintaining the printer...

Page 61: ...4 Insert the new staple cartridge until it clicks into place 5 Slide the nisher back into place Replacing the staple cartridge in the staple hole punch nisher 1 Open door H Maintaining the printer 61...

Page 62: ...2 Remove the staple cartridge 3 Unpack the new staple cartridge 4 Insert the new staple cartridge until it clicks into place 5 Close the door Maintaining the printer 62...

Page 63: ...Replacing the staple cartridge in the booklet nisher 1 Open door H and then pull out the booklet maker 2 Remove the staple cartridge 3 Unpack the new staple cartridge Maintaining the printer 63...

Page 64: ...nd trays are closed Turn off the printer and then unplug the power cord from the electrical outlet Disconnect all cords and cables from the printer If the printer has separate oor standing optional tr...

Page 65: ...Mode 1 From the home screen touch Settings Device Power Management Eco Mode 2 Select a setting Sleep mode 1 From the home screen touch Settings Device Power Management Timeouts Sleep Mode 2 Enter the...

Page 66: ...savings Lexmark also offers recycling of packaging components in some countries or regions For more information go to www lexmark com recycle and then choose your country or region Information on ava...

Page 67: ...e stack height is below the maximum paper ll indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pre...

Page 68: ...the paper size and type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Identifying jam locations Note When Jam Recovery is set to On...

Page 69: ...ragments CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Notes Make sure that the door does no...

Page 70: ...o cool before touching it Notes Make sure that the door does not hit any cable attached to the printer If a 3000 sheet tray is installed then slide the tray to the right to open the door 2 Remove the...

Page 71: ...Below the fuser area Duplex area Clearing jams 71...

Page 72: ...Above the duplex area 3 Open the standard trays and then remove the jammed paper Note Make sure that all paper fragments are removed 4 Close the trays and then close the door Clearing jams 72...

Page 73: ...eet tray is installed then slide the tray to the right to open the door Open door C to make sure that all paper fragments are removed and then close the door 2 Open the optional tray and then remove t...

Page 74: ...3 Close the tray and then close the door Paper jam in the 3000 sheet tray 1 Slide the 3000 sheet tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 74...

Page 75: ...Make sure that all paper fragments are removed 4 Close the door and then slide the tray back into place Paper jam in the booklet nisher 1 Open door G and then remove the jammed paper Note Make sure th...

Page 76: ...2 Open door J 3 Open door H Clearing jams 76...

Page 77: ...4 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed Door J Areas H1 and H2 Clearing jams 77...

Page 78: ...Area H6 5 Pull out the booklet maker 6 Remove the jammed paper from any of the following locations Note Make sure that all paper fragments are removed Area H8 Clearing jams 78...

Page 79: ...r back into place 8 Close doors H and J Paper jam in the staple nisher 1 Remove paper from the staple nisher bin 2 Slide the staple nisher and then remove the jammed paper Note Make sure that all pape...

Page 80: ...If necessary turn the spinner wheel G1 downward to feed the jammed paper into the nisher bin and then remove the jammed paper 3 Slide the nisher back into place Clearing jams 80...

Page 81: ...Staple jam in the staple nisher 1 Slide the staple nisher 2 Remove the staple cartridge holder Clearing jams 81...

Page 82: ...3 Remove the loose staples 4 Insert the staple cartridge holder until it clicks into place 5 Slide the nisher back into place Clearing jams 82...

Page 83: ...Staple jam in the staple hole punch nisher 1 Open door H 2 Remove the staple cartridge holder Clearing jams 83...

Page 84: ...3 Remove the loose staples 4 Insert the staple cartridge holder until it clicks into place 5 Close the door Clearing jams 84...

Page 85: ...Staple jam in the booklet nisher 1 Open door H and then pull out the booklet maker 2 Remove the staple cartridge holder Clearing jams 85...

Page 86: ...3 Remove the loose staples 4 Insert the staple cartridge holder until it clicks into place 5 Push the booklet maker back into place and then close the door Clearing jams 86...

Page 87: ...ngs page and then nding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Is the printer IP address correct Go to step 3 Type the corre...

Page 88: ...Supported ash drives and le types on page 27 Is the ash drive supported Go to step 3 Insert a supported ash drive Step 3 a Check if the USB port is enabled For more information see Enabling the USB po...

Page 89: ...outlet b Make sure that the internal option is installed in the appropriate connector in the controller board c Connect the power cord to the electrical outlet and then turn on the printer CAUTION PO...

Page 90: ...or part installed in the printer Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability o...

Page 91: ...hase Paper feed problems Envelope seals when printing Action Yes No 1 Use envelopes that have been stored in a dry environment Note Printing on envelopes with high moisture content can seal the aps 2...

Page 92: ...ing system specify the paper type and weight from the Printing Preferences or Print dialog Notes Make sure that the settings match the paper loaded in the tray You can also change the settings from th...

Page 93: ...off the printer wait for about 10 seconds and then turn it back on If the error occurs a second time then 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the indica...

Page 94: ...ep 2 a From the Paper menu on the control panel check if the printer is detecting the correct paper size b Resend the print job Do paper jams still occur frequently Go to step 3 The problem is solved...

Page 95: ...new le and then print the documents Are the documents printed The problem is solved Go to step 3 Step 3 If you are printing from the Internet then the printer may be reading the multiple job titles a...

Page 96: ...e setting matches the paper loaded in the tray You can also change the setting on the printer control panel b Print the document Is the printer printing slow Go to step 3 The problem is solved Step 3...

Page 97: ...document Is the printer printing slow Go to step 8 The problem is solved Step 8 a Add more printer memory b Print the document Is the printer printing slow Contact customer support The problem is solv...

Page 98: ...conds and then turn it back on b Resend the print job Is the document printed The problem is solved Go to step 5 Step 5 a Remove and then reinstall the printer software Note The printer software is av...

Page 99: ...es Go to step 2 The problem is solved Step 2 a Clean the printhead lens b Print the document Is the printer still printing blank or white pages Go to step 3 The problem is solved Step 3 a Replace the...

Page 100: ...Print the document Is the print still too dark Go to step 4 The problem is solved Step 4 Check if the paper has no texture or rough nishes Are you printing on textured or rough paper Go to step 5 Go t...

Page 101: ...d the tray with the correct paper type and weight b Print the document Do ghost images still appear on prints Go to step 2 The problem is solved Step 2 a Depending on your operating system specify the...

Page 102: ...eading edge Trailing edge Note Before solving the problem print the print quality test pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a From th...

Page 103: ...the document Does gray or colored background still appear on prints Contact customer support The problem is solved Horizontal dark lines ABCDE ABCDE ABCDE Notes Before solving the problem print the pr...

Page 104: ...Step 4 a Inspect the test pages to determine which color is affected b Remove and then reinstall the photoconductor unit Warning Potential Damage Do not expose the photoconductor unit to direct light...

Page 105: ...rizontal white lines still appear on prints Go to step 2 The problem is solved Step 2 a Load the speci ed tray or feeder with the recommended paper type b Print the document Do horizontal white lines...

Page 106: ...argins Action Yes No Step 1 a Adjust the paper guides to the correct position for the paper loaded b Print the document Are the margins correct The problem is solved Go to step 2 Step 2 a Depending on...

Page 107: ...b If the font is not supported then install a supported font For more information contact your administrator c Print the document Do prints still contain jagged or uneven characters Contact customer s...

Page 108: ...rint the document Is the print still too light Go to step 4 The problem is solved Step 4 Check if the paper has no texture or rough nishes Are you printing on textured or rough paper Go to step 5 Go t...

Page 109: ...nation Is the printer free of leaked toner Go to step 2 Contact customer support Step 2 a From the home screen touch Settings Device Preferences b Check if the paper type and size settings match the p...

Page 110: ...ettings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Move the paper guides in the tray to the correct position for the paper loaded b Print the document Is the print still crooked o...

Page 111: ...o step 3 Step 2 a Using the Print Quality Test Pages measure the distance between the repeating defects on the affected color page b Replace the supply item that matches the measurement on the affecte...

Page 112: ...r black images Note Before solving the problem print the print quality test pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Inspect the test p...

Page 113: ...ing the problem print the print quality test pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Move the paper guides in the tray to the correct...

Page 114: ...document Is the page or image still clipped Contact customer support The problem is solved Toner easily rubs off Leading edge Trailing edge ABC DEF Note Before solving the problem print the print qua...

Page 115: ...support The problem is solved Uneven print density Note Before solving the problem print the print quality test pages From the home screen touch Settings Troubleshooting Print Quality Test Pages Actio...

Page 116: ...is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Print the document Do vertical dark lines or...

Page 117: ...ges From the home screen touch Settings Troubleshooting Print Quality Test Pages Action Yes No Step 1 a Depending on your operating system specify the paper type and weight from the Printing Preferenc...

Page 118: ...nspect the test pages to determine which color is affected b Replace the photoconductor unit c Print the document Do vertical white lines still appear on prints Contact customer support The problem is...

Page 119: ...tall the hardware options and then turn it back on For more information see the documentation that came with the option Is the printer responding The problem is solved Go to step 7 Step 7 Install the...

Page 120: ...eck if the trays are not linked For more information see Linking trays on page 25 b Print the document Is the document printed from the correct tray The problem is solved Contact customer support Colo...

Page 121: ...t can be added in various amounts to produce a large range of colors observed in nature Computer screens scanners and digital cameras use this method to display colors What is CMYK color CMYK color is...

Page 122: ...box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table By examining Color Samples sets you can identify the box with color closest to th...

Page 123: ...type and serial number Go to http support lexmark com to receive e mail or chat support or browse through the library of manuals support documentation drivers and other downloads Technical support via...

Page 124: ...K HAZARD To avoid the risk of electrical shock if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer o...

Page 125: ...the printer 4 Remove the controller board access cover Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer be...

Page 126: ...5 Remove the controller board shield Upgrading and migrating 126...

Page 127: ...ield and then reattach the access cover 9 Reattach the connector cover 10 Connect the power cord to the electrical outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of re...

Page 128: ...and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 T...

Page 129: ...l Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board components or connectors Upgrading an...

Page 130: ...the card 7 Push the card rmly into place Note The entire length of the connector on the card must touch and be ush against the controller board Warning Potential Damage Improper installation of the c...

Page 131: ...ometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn th...

Page 132: ...cover 5 Using the side handles align the printer with the tray and then lower the printer into place CAUTION POTENTIAL INJURY If the printer weight is greater than 18 kg 40 lb then it requires two or...

Page 133: ...6 Using the screwdriver stored inside door A remove the connector cover from the rear of the printer Upgrading and migrating 133...

Page 134: ...7 Connect the tray connector to the printer 8 Open trays 2 and 3 Upgrading and migrating 134...

Page 135: ...tlet CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily a...

Page 136: ...urn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going...

Page 137: ...4 Using the screwdriver stored inside door A disconnect the 2 x 500 or 2500 sheet tray cable from the rear of the printer 5 Open trays 2 and 3 Upgrading and migrating 137...

Page 138: ...to the printer Front Rear 7 Close the trays 8 Using the side handles remove the printer from the 2 x 500 or 2500 sheet tray CAUTION POTENTIAL INJURY If the printer weight is greater than 18 kg 40 lb t...

Page 139: ...9 Remove the stabilizing feet from the tray Upgrading and migrating 139...

Page 140: ...10 Remove the adhesive covers 11 Open the tray and then remove the mounting bracket and rail covers Upgrading and migrating 140...

Page 141: ...ach the side mounting brackets to the tray and then insert the guide plate into the rail 13 Attach the rail and then attach the mounting bracket and rail covers 14 Close the tray Upgrading and migrati...

Page 142: ...Using the side handles align the printer with the tray and then lower the printer into place 16 Align the 3000 sheet tray with the printer and then attach the mounting post Upgrading and migrating 14...

Page 143: ...17 Secure the tray cable with the clamp Upgrading and migrating 143...

Page 144: ...18 Connect the tray cable to the printer 19 Attach the tray cable cover Upgrading and migrating 144...

Page 145: ...20 Slide the tray until it clicks into place 21 Attach the stabilizing feet to the printer Upgrading and migrating 145...

Page 146: ...e 2 x 500 or 2500 sheet tray connector to the printer 23 Open trays 2 and 3 and then secure the 2 x 500 or 2500 sheet tray to the printer with the locking clips and metal bracket Front Upgrading and m...

Page 147: ...ake it available for print jobs For more information see Adding available options in the print driver on page 159 Installing the staple nisher CAUTION TIPPING HAZARD Installing one or more options on...

Page 148: ...Note Remove the tag but keep the screw for use in step 11 4 Remove the standard bin 5 Remove the adhesive cover and then remove the paper bail Upgrading and migrating 148...

Page 149: ...6 Using the screwdriver stored inside door A remove the covers for the paper guide sensor and slide rail 7 Remove the paper guides Upgrading and migrating 149...

Page 150: ...8 Attach the sensor cover 9 Insert the nisher 10 Secure the nisher to the printer Note Use the screw that came with the nisher Upgrading and migrating 150...

Page 151: ...11 Attach the nisher slide rail cover Note Use the screws that came with the nisher 12 Remove the lter cover Note This step is applicable only in some printer models Upgrading and migrating 151...

Page 152: ...13 Connect the nisher cable to the printer 14 Reattach the lter cover Note This step is applicable only in some printer models Upgrading and migrating 152...

Page 153: ...printer performance 16 Turn on the printer Add the nisher in the print driver to make it available for print jobs For more information see Adding available options in the print driver on page 159 Inst...

Page 154: ...tandard bin and then remove the paper bail 6 Using the screwdriver stored inside door A remove the paper guides 7 Insert the paper transport Note Use the screws that came with the nisher Upgrading and...

Page 155: ...8 Attach the nisher to the printer Upgrading and migrating 155...

Page 156: ...9 Insert the staple cartridge into the nisher until it clicks into place 10 Remove the lter cover Note This step is applicable only in some printer models Upgrading and migrating 156...

Page 157: ...11 Connect the nisher cable to the printer 12 Reattach the lter cover Note This step is applicable only in some printer models Upgrading and migrating 157...

Page 158: ...bins Notes Use the screws that came with the nisher When inserting bin 2 avoid moving the bracket Bin 3 is supported only in the booklet nisher 15 Attach the publications holder and then attach the c...

Page 159: ...r software 1 Obtain a copy of the software installer package From the software CD that came with your printer Go to http support lexmark com and then select your printer and operating system 2 Run the...

Page 160: ...age correctly 2 Export or import a con guration le for one or multiple applications For one application a From the Embedded Web Server click Apps the application that you want Con gure b Click Export...

Page 161: ...ference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not inf...

Page 162: ...n its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates...

Page 163: ...ments of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certi ed as a Class I laser product conforming to the requirements of IEC 60825 1 2014 Class I laser products...

Page 164: ...Laser advisory label The following laser notice label is affixed to the printer Notices 164...

Page 165: ...ply noti cations maintenance kit 41 supply noti cations toner cartridge 41 con guring port settings 34 con guring supply noti cations 41 connecting to a wireless network using PIN method 33 using Push...

Page 166: ...fuser 69 multipurpose feeder 69 optional tray 73 staple nisher 79 81 staple hole punch nisher 83 jams avoiding 67 K keyboard on the display using 20 L linking trays 25 loading card stock 24 transparen...

Page 167: ...printing 91 incorrect margins 106 jammed pages are not reprinted 94 job prints from the wrong tray 119 job prints on the wrong paper 119 paper curl 92 paper frequently jams 94 print jobs do not print...

Page 168: ...s status checking 39 supplies ordering photoconductor unit 40 staple cartridges 40 waste toner bottle 40 supply noti cations con guring 41 supply usage counters resetting 90 supported le types 27 supp...

Page 169: ...sing the control panel 13 using the home screen 14 using the keyboard on the display 20 V verify print jobs 28 printing from a Macintosh computer 28 printing from Windows 28 vertical dark lines or str...

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