Lexmark C520 Series, Service Manual

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Service Manual
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Event log
Display Log
The event log provides a history of printer errors. It contains the 12 most recent errors that have occurred on the
printer. The most recent error displays in position 1, and the oldest error displays in position 12 (if 12 errors have
occurred). If an error occurs after the log is full, the oldest error is discarded. Identical errors in consecutive
positions in the log are entered, so there may be repetitions. All 2
xx and 9 xx error messages are stored in the
event log.
To view the event log:
1.
Select Display Log from EVENT LOG.
Up to three error codes display at a time. Press or to view additional error codes.
2.
Press Back (
)
to return to the EVENT LOG menu.
Print Log
Additional diagnostic information is available when you print the event log from DIAGNOSTICS rather than
CONFIG MENU.
The Event Log printed from DIAGNOSTICS includes:
•
Detailed printer information, including code versions
•
Time and date stamps
•
Page counts for most errors
•
Additional debug information in some cases
The printed event log can be faxed to Lexmark or your next level of support for verification or diagnosis.
To print the event log:
Select Print Log from EVENT LOG.
Press Back (
)
to return to EVENT LOG.
Clear Log
Use Clear Log to remove the current information in the Event Log. This affects both the viewed log and the
printed log information.
1.
Select Clear Log from the Event Log menu.
2.
Select YES to clear the Event Log or NO to exit the Clear Log menu. If YES is selected, Deleting EVENT
LOG displays on the screen.
Press Back (
)
to return to EVENT LOG.