Lexmark C3426dw, User Manual

Page: 118 / 164

Action Yes No
Step 1
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to
Settings > Paper > Tray Configuration
> Paper Size/Type .
b
Print the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a
Open the front door, and then firmly push it down.
b
Pull out the print cartridge tray.
c
Remove, and then insert the print cartridges.
d
Insert the print cartridge tray, and then close the door.
e
Print the document.
Do horizontal white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
a
Perform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
b
Print the document.
Do horizontal white lines appear on prints?
Contact customer
support .
The problem is
solved.
Troubleshoot a problem 118